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Holiday Inn Airport - Portland, an IHG Hotel

3.0 star property
Hotel with free airport shuttle, near Cascade Station

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Holiday Inn Airport - Portland, an IHG Hotel

Photo gallery for Holiday Inn Airport - Portland, an IHG Hotel

Exterior
Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Restaurant
Interior detail

Overview of Holiday Inn Airport - Portland, an IHG Hotel

Reviews
8.2

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Pet friendlyPet friendlyPet friendly
  • PoolPoolPool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Check out the area

Map
8439 Ne Columbia Blvd, Portland, OR, 97220
  • Popular LocationCascade Station3 min drive
  • AirportPortland, OR (PDX-Portland Intl.)4 min drive
  • Popular LocationOregon Convention Center11 min drive
  • Popular LocationModa Center13 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications, Mobility, Access Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications, Mobility, Access Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Access Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Accessible (Mobility, Access Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll Shwr)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Mobility, Roll Shwr)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed (Top Floor)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed (Top Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Refrigerator

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Top Floor)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Top Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds (Top Floor)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds (Top Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Top Floor)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (Top Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Mountain View (Top Floor)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Mountain View (Top Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Top Floor Additional Bathroom)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (Top Floor Additional Bathroom)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mountain View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Mountain View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Mountain View

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Double Beds, Mountain View (Allergen Treated)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds, Mountain View (Allergen Treated)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds (Allergen Treated)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds (Allergen Treated)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mountain View (Top Floor)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Mountain View (Top Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Mountain View (Top Floor)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Mountain View (Top Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mountain View (Top Floor, Allergen Treated)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, Mountain View (Top Floor, Allergen Treated)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Allergen Treated)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed (Allergen Treated)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Radisson Hotel Portland Airport
Free airport shuttle
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (1747)
The price is $122
per night
$146 total
includes taxes & fees
May 3 - May 4
Radisson Hotel Portland Airport

About the neighborhood

Portland

Near a metro station, Holiday Inn Airport - Portland, an IHG Hotel is in Northeast Portland, a neighborhood in Portland with good airport proximity. Cascade Station and Lloyd Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore International Rose Test Garden and Multnomah Falls. Check out an event or a game at Moda Center, and consider making time for Oregon Zoo, a top attraction not to be missed. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and ice skating.
Visit our Portland travel guideOpens in a new window

What's nearby

  • The Grotto - 3 min drive
  • Cascade Station - 3 min drive
  • Lloyd Center - 11 min drive
  • Oregon Convention Center - 11 min drive
  • Moda Center - 13 min drive

Getting around

  • Parkrose-Sumner Transit Center - 2 min drive
  • Oregon City Station - 20 min drive
  • Portland International Airport (PDX) - 4 min drive

Restaurants

  • Dutch Bros Coffee - 3 min drive
  • Chipotle Mexican Grill - 4 min drive
  • Taco Bell - 3 min drive
  • Buffalo Wild Wings - 4 min drive
  • Jim Dandy Drive-In - 19 min walk

About this property

Holiday Inn Airport - Portland, an IHG Hotel

Hotel near Cascade Station
Located close to Lloyd Center and Oregon Convention Center, Holiday Inn Airport - Portland, an IHG Hotel provides a free roundtrip airport shuttle, laundry facilities, and a fireplace in the lobby. For some rest and relaxation, visit the hot springs. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business center.
Other perks at this hotel include:
  • An indoor pool with sun loungers
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and a computer station
  • Meeting rooms, a 24-hour front desk, and luggage storage
  • Coffee/tea in the lobby, multilingual staff, and a front-desk safe
  • Guest reviews give good marks for the helpful staff and proximity to the airport
Room features
All 284 rooms include comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the quiet rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 55-inch flat-screen TVs with premium channels
  • Mini fridges, microwaves, and coffee/tea makers

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Self parking on site (USD 10 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends; USD 6–15 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot spring
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff
  • Weekly housekeeping

Business services

  • 28,804 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Spa

  • Hot spring
  • Hot springs open from midnight - midnight

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 6–15 for adults, and USD 0–15 for children
  • Self parking fee: USD 10.00 per day
  • Pet fee: USD 35 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Hot springs access available from midnight to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Airport Portland
Holiday Inn Hotel Portland Airport
Holiday Inn Portland Airport
Portland Airport Holiday Inn
Holiday Inn Portland Airport (i-205) Hotel Portland
Portland Holiday Inn
Holiday Inn Airport Portland Hotel

Frequently asked questions

Does Holiday Inn Airport - Portland, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Holiday Inn Airport - Portland, an IHG Hotel pet-friendly?

Yes, Holiday Inn Airport - Portland, an IHG Hotel allows cats and dogs (limit 2 total). There's a fee of USD 35 per pet, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Airport - Portland, an IHG Hotel?

Self parking is available for USD 10.00 per day.

What time is check-in at Holiday Inn Airport - Portland, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Holiday Inn Airport - Portland, an IHG Hotel?

Check-out is at noon. Late check-out is available for USD 50.00 (subject to availability).

Does Holiday Inn Airport - Portland, an IHG Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Where is Holiday Inn Airport - Portland, an IHG Hotel located?

Located in Northeast Portland, this hotel is 1.8 mi (2.9 km) from Cascade Station and within 9 mi (15 km) of Portland Expo Center and Lloyd Center. Oregon Convention Center and Moda Center are also within 9 mi (15 km). Parkrose-Sumner Transit Center is 22 minutes by foot and Cascades Station is 27 minutes.

Holiday Inn Airport - Portland, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 572 out of 1147 reviews" "
Rating 8 - Good. 295 out of 1147 reviews" "
Rating 6 - Okay. 137 out of 1147 reviews" "
Rating 4 - Poor. 76 out of 1147 reviews" "
Rating 2 - Terrible. 67 out of 1147 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Steve

Liked: Cleanliness, property conditions & facilities
Need to upgrade bathroom
Stayed 1 night in Mar 2024

10/10 Excellent

Florence

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value. I would go back.
Stayed 2 nights in Apr 2024

6/10 Okay

Karen

Traveled with family
Liked: Cleanliness, property conditions & facilities
Room was across from a vending machine which apparently talks with its customers. It was loud and went on until people stopped buying snacks after midnight. We called for the shuttle and were unable to understand the person responding to us on the phone. After waiting 10 minutes we called back and asked for it again. This time it came.
Stayed 1 night in Feb 2024

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A convenient stop with parking if you’re going from the Portland airport. Worked out great.
Stayed 1 night in Feb 2024

4/10 Poor

Rebecca

Disliked: Cleanliness, property conditions & facilities
Towels and bedding had a lot of staining
Stayed 1 night in Apr 2024

10/10 Excellent

john

Liked: Cleanliness
Stayed 1 night in Apr 2024

2/10 Terrible

Kathryn, seattle

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
BE FOREWARNED - we had an unexpected layover in Portland and needed a place to sleep that was not the floor of the airport, for a few hours. I CALLED this hotel in advance to CONFIRM that they had a 24-hour airport shuttle because some hotels said their shuttles start at 3 am, but we needed to be back at the airport by 2:30 for our flight. I WAS TOLD THE SHUTTLE WAS 24 HOURS OR I WOULD NEVER HAVE BOOKED, I would have kept calling to find a place that had what we needed. The person who checked us in said something about the shuttle starting at 3 and I told her our timing and she said no worries, come down at 2 and will do. Come down at 2, person behind the desk rude, NO SHUTTLE AVAILABLE until 3 am, won't call for one, would not call taxi, and, only after arguing with them awhile would she tell us even a name of a local taxi company to call. Stuff happens, of course, but I expect if there was an emergency and someone did not show up for work or whatever the hotel would at least TRY to help provide what we paid for. DON'T STAY HERE IF YOU NEED A RELIABLE SHUTTLE is all I can say. Bed was fine, rollaway did not even have sheets so we had to call down, but we almost missed our olane and had to PAY for radiocab to come get us, over and above what we paid for this hotel with a "24 hour shuttle." DONT STAY OF YOU NEED A RELIABLE AIRPORT SHUTTLEWOULNOYNEVER STAY HERE AGAIN.
Stayed 1 night in Apr 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service
Nothing to add
Stayed 1 night in Apr 2024

6/10 Okay

kenneth

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is old and in need of updates. Booked a suite and it stated it had a addicnal bathroom but it only had 1
Stayed 3 nights in Apr 2024