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Long Creek Hotel by IHG

Property class: 2.5

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Photo gallery for Long Creek Hotel by IHG

A reception area with a wooden reception desk, a framed picture on the wall, and a red carpeted floor. - Long Creek Hotel by IHG (South Portland)
A hotel lobby with a fireplace, seating areas, and a hallway. - Long Creek Hotel by IHG (South Portland)
A hotel bar with a granite countertop, wooden chairs, a desktop computer, and a telephone. - Long Creek Hotel by IHG (South Portland)
An outdoor patio with wooden tables and chairs, covered by a blue awning, and surrounded by potted plants and flowers. - Long Creek Hotel by IHG (South Portland)
A hotel room with two beds, a desk, a dresser, a TV, and a window with curtains. - Long Creek Hotel by IHG (South Portland)
Located close to Maine Mall, Long Creek Hotel by IHG provides free to-go breakfast, a terrace, and a shopping mall on site. For some rest and relaxation, visit the hot tub. In addition to dry cleaning/laundry services and a gym, guests can connect to free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

A hotel room with a bed, two bedside lamps, a telephone, a chair, and a small table.

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible Bathtub (Mobility)

A hotel room with a bed, two bedside tables, a sofa, and two lamps.

Suite, 1 King Bed, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with a bed, bedside lamps, a desk with a chair, a television, and a large window with curtains.

Standard Room, 2 Queen Beds

7.0 out of 10
Good
(36 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Two single beds with white linens, a wooden headboard, a nightstand with a lamp, and a framed picture on the wall.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

In the suburbs, Long Creek Hotel by IHG is in an area with great shopping. Victoria Mansion and Bug Light are notable landmarks, and travelers looking to shop may want to visit Maine Mall. Don't miss out on a visit to Funtown Splashtown USA. Spend some time exploring the area's activities, including golfing. Visit our South Portland travel guide
Map
171 Philbrook Ave, South Portland, ME, 04106

What's nearby

  • A lighthouse on a rocky shoreline with a cloudy sky.
    University of Southern Maine
    4 min drive - 4.7 miles
  • An art gallery with various paintings and sculptures.
    Portland Museum of Art
    7 min drive - 5.6 miles
  • A wooden pier extending into calm waters with a sunset casting long shadows.
    Old Orchard Beach Pier
    17 min drive - 14.5 miles
  • Maine Mall
    6 min walk - 0.4 miles
  • Thompson's Point
    6 min drive - 4.7 miles

Getting around

  • Portland Transportation Center
    8 min drive
  • Portland Intl. Jetport Airport (PWM)
    7 min drive

Restaurants

  • McDonald's
    17 min walk
  • Starbucks
    11 min walk
  • Texas Roadhouse
    4 min drive
  • Burger King
    16 min walk
  • Olive Garden
    19 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping mall

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Long Creek Hotel by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Long Creek Hotel by IHG pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Long Creek Hotel by IHG?

Check-in begins at 3 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Long Creek Hotel by IHG?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Long Creek Hotel by IHG located?

Situated near the airport, this hotel is 0.3 mi (0.4 km) from Maine Mall and within 6 mi (10 km) of University of Southern Maine and Victoria Mansion. Portland Museum of Art and Bug Light are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Long Creek Hotel by IHG Reviews

7.2

Good

7.0

Cleanliness

6.8

Amenities

7.8

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 365 out of 1001 reviews
Rating 8 - Good. 204 out of 1001 reviews
Rating 6 - Okay. 161 out of 1001 reviews
Rating 4 - Poor. 143 out of 1001 reviews
Rating 2 - Terrible. 128 out of 1001 reviews

Reviews

Verified review

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night. The staff was very pleasant and our room was very clean.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Wade

Liked: Staff & service, property conditions & facilities
Good location. Lack of maid Service ran out of towels, toilet paper. Need to go to the front desk.
Stayed 4 nights in Aug 2026
Verified review

6/10 Okay

Arlen

Liked: Cleanliness, staff & service
Staff was very friendly. Breakfast had a good amount of options. Located walking distance from the mall.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

myrta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was cleaned; staff was helpful. Breakfast could be improved.
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Rob

Liked: Cleanliness, staff & service
The staff were super nice and helpful, but my key cards kept malfunctioning, and i made sure to keep them from my wallet and phone…plus the breakfast options were meager but a cost effective place to stay!
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Dawn

Liked: Staff & service
Disliked: Cleanliness, amenities
This location is under renovation. Tape on the doors or no room numbers, stripped walls, broken windows in the lobby and back entrances, second room - soap dish and sink were dirty in the room, hair and dirt on the floors and carpet, first room - AC didn't work at all. Had to ask for a new room. Gal at the desk was friendly and accommodating with great personality. I suggested they let guests know they are under renovation on the website when booking. Smell was musty and like old cigarettes. Rooms are not being cleaned well and it is evident the cleaning staff are not trying as much as they should or did. On a positive note, it was quiet and front desk, as I said, was friendly and changed our room due to the AC not working.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean room, friendly staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, friendly staff.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service, amenities
I stayed her with my adult daughter, and the night staff person was so nice and informative, the day staff person was nice but did not seem to attend to some things as well. The hotel is in the middle of a renovation, and some things clearly needed updating, so I hope they are all updated for the switch to a Holiday Inn. We would stay here again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Loretta

Liked: Staff & service, amenities
Great area, close to shopping.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Desiree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, the staff were incredibly polite, and the free breakfast was a good variety. Would stay again as it was conveniently located off the highway.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was fine Staff was nice
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, nice hotel overall. Property is close to the mall area, which is great, but it feels secluded and is quiet. So far, my favorite hotel in this area.
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Patti

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel is in mid renovations. We were supposed to have a room with 2 queen beds, we got fulls. We were placed in an older room with peeling wallpaper on ceiling and the bathroom. Cracks in bathtub caulking. No curtains just a shade that didn’t block out the light. Hot tub jets were broken, water temp was warm. Pool area dim and dirty looking, cloudy pool. Restroom in pool not working. Breakfast was meh. Food not very hot stale pancakes. Hot water for tea or coco also just warm. Not worth the $280 I was charged! I must give credit to the front staff for being welcoming and courteous. I did forget items in the room and was able to go back later in the day to get them. Ask if renovations are complete before booking! There are plenty of other hotels nearby to choose from.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Jadecyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this stay with 3 kids and my boyfriend.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

CAROL

Liked: Cleanliness, amenities, property conditions & facilities
Great value for the price. Staff was friendly, room was clean and hotel is conveniently located.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, cozy. Wonderful friendly staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

christine

The room was spotless and great hospitality.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Joleen

Liked: Cleanliness, staff & service
Room was clean, bed was large and comfortable, staff was friendly. Sadly however, The pool and hot tub were closed.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Such a great location!
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, amenities
Great location and amenities for the price
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in great shape. Pool & hot tub were perfect. Decent but dull breakfast. Only complaint was another guest or employee that was constantly in the lobby was allowed to bum cigarettes off mÿ son every time he went through
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities
Room was clean staff was nice.
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Stacy

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hot tub was broken. No bubbles the first night but was at least hot. The second day it wasn’t hot and still had no bubbles. The pool area has an obnoxiously loud buzzing noise that management said was “normal”. They’re doing renovations so I hope after that they address the pool and hot tub issues an we’d probably be willing to stay here again. Staff was great it was went their fault at all
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great, room was clean
Stayed 1 night in Nov 2025