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Long Creek Hotel by IHG

Property class: 2.5

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Photo gallery for Long Creek Hotel by IHG

An indoor swimming pool with clear blue water, surrounded by lounge chairs and a high ceiling with skylights. - Long Creek Hotel by IHG (South Portland)
A reception area with a wooden reception desk, a framed picture on the wall, and a red carpeted floor. - Long Creek Hotel by IHG (South Portland)
A hotel lobby with a fireplace, seating areas, and a hallway. - Long Creek Hotel by IHG (South Portland)
A hotel lobby with multiple seating areas, including a fireplace, tables, and chairs. - Long Creek Hotel by IHG (South Portland)
A hotel bar with a granite countertop, wooden chairs, a desktop computer, and a telephone. - Long Creek Hotel by IHG (South Portland)
Located close to Maine Mall, Long Creek Hotel by IHG provides free to-go breakfast, a terrace, and a shopping mall on site. For some rest and relaxation, visit the hot tub. In addition to dry cleaning/laundry services and a gym, guests can connect to free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

A hotel room with a bed, two bedside lamps, a telephone, a chair, and a small table.

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed, Accessible Bathtub (Mobility)

A hotel room with a bed, two bedside tables, a sofa, and two lamps.

Suite, 1 King Bed, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with a bed, bedside lamps, a desk with a chair, a television, and a large window with curtains.

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, desk, chair, television, and a painting on the wall.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(25 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room

Two single beds with white linens, a wooden headboard, a nightstand with a lamp, and a framed picture on the wall.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

About the neighborhood

In the suburbs, Long Creek Hotel by IHG is in an area with great shopping. Victoria Mansion and Bug Light are notable landmarks, and travelers looking to shop may want to visit Maine Mall. Don't miss out on a visit to Funtown Splashtown USA. Spend some time exploring the area's activities, including golfing. Visit our South Portland travel guide
Map
171 Philbrook Ave, South Portland, ME, 04106

What's nearby

  • A lighthouse on a rocky shoreline with a cloudy sky.
    University of Southern Maine
    4 min drive - 4.7 miles
  • A historic building with a sign reading "Portland Museum of Art McLellan House."
    Portland Museum of Art
    7 min drive - 5.6 miles
  • A multi-story brick building with a large arched window and a sign that reads "STATE".
    State Theatre
    8 min drive - 5.8 miles
  • Maine Mall
    6 min walk - 0.4 miles
  • Thompson's Point
    6 min drive - 4.7 miles

Getting around

  • Portland Transportation Center
    8 min drive
  • Portland Intl. Jetport Airport (PWM)
    7 min drive

Restaurants

  • McDonald's
    17 min walk
  • Texas Roadhouse
    4 min drive
  • Starbucks
    11 min walk
  • Burger King
    16 min walk
  • Olive Garden
    19 min walk

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  • Breakfast included
  • Pet friendly
  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping mall

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Long Creek Hotel by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Long Creek Hotel by IHG pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Long Creek Hotel by IHG?

Check-in begins at 3 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Long Creek Hotel by IHG?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Long Creek Hotel by IHG located?

Situated near the airport, this hotel is 0.3 mi (0.4 km) from Maine Mall and within 6 mi (10 km) of University of Southern Maine and Victoria Mansion. Portland Museum of Art and Bug Light are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Long Creek Hotel by IHG Reviews

7.2

Good

7.0

Cleanliness

6.8

Amenities

7.8

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 362 out of 1006 reviews
Rating 8 - Good. 203 out of 1006 reviews
Rating 6 - Okay. 169 out of 1006 reviews
Rating 4 - Poor. 142 out of 1006 reviews
Rating 2 - Terrible. 130 out of 1006 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great nice comfortable stay
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly welcoming staff
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again for a night. Weak breakfast buffet (no eggs, waffle maker, the kind of stuff you might usually see at a modest hotel that includes breakfast), so if that is important, look elsewhere. Otherwise, everything worked and was it was clean. Friendly staff.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and in good order. Staff was polite and helpful and the breakfast was excellent
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hot tub was non-operational, our overall experience was excellent. We thoroughly enjoyed the pool, which was pleasantly unoccupied, and the room was well-maintained. Additionally, the breakfast service was of high quality.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night. The staff was very pleasant and our room was very clean.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Quiet one night stay in advance of a conference in Portland. Easy to find off the highway and located close to lots of chain restaurants for dining options. The room was clean and the bed was comfortable. Temperature controls were easy to use. The hotel is a bit dated with chipped paint and peeling wallpaper in places. They have signboards in the lobby stating that renovations are planned. I appreciated that there were basic breakfast items available at no extra charge and parking was also free. It seems most places are tacking on fees for this even when you’re fairly far out of the city.
Stayed 1 night in Sep 2026
Verified review

4/10 Poor

Liked: Staff & service, property conditions & facilities
Good location. Lack of maid Service ran out of towels, toilet paper. Need to go to the front desk.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was especially efficient and helpful!
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Staff was very friendly. Breakfast had a good amount of options. Located walking distance from the mall.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, friendly staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was cleaned; staff was helpful. Breakfast could be improved.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Clean room, friendly staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Great area, close to shopping.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The staff were super nice and helpful, but my key cards kept malfunctioning, and i made sure to keep them from my wallet and phone…plus the breakfast options were meager but a cost effective place to stay!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, the staff were incredibly polite, and the free breakfast was a good variety. Would stay again as it was conveniently located off the highway.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was fine Staff was nice
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
I stayed her with my adult daughter, and the night staff person was so nice and informative, the day staff person was nice but did not seem to attend to some things as well. The hotel is in the middle of a renovation, and some things clearly needed updating, so I hope they are all updated for the switch to a Holiday Inn. We would stay here again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, nice hotel overall. Property is close to the mall area, which is great, but it feels secluded and is quiet. So far, my favorite hotel in this area.
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities
This location is under renovation. Tape on the doors or no room numbers, stripped walls, broken windows in the lobby and back entrances, second room - soap dish and sink were dirty in the room, hair and dirt on the floors and carpet, first room - AC didn't work at all. Had to ask for a new room. Gal at the desk was friendly and accommodating with great personality. I suggested they let guests know they are under renovation on the website when booking. Smell was musty and like old cigarettes. Rooms are not being cleaned well and it is evident the cleaning staff are not trying as much as they should or did. On a positive note, it was quiet and front desk, as I said, was friendly and changed our room due to the AC not working.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this stay with 3 kids and my boyfriend.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great value for the price. Staff was friendly, room was clean and hotel is conveniently located.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Such a great location!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

The room was spotless and great hospitality.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, cozy. Wonderful friendly staff.
Stayed 1 night in Feb 2026