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DoubleTree by Hilton Hotel Portland

4.0 star property
Hotel with free parking, steps from Maine Mall

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Hotel Portland

Indoor pool
Exterior
Coffee shop
Reception
Lobby

Popular amenities

  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 Double Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds

8.8 out of 10
Excellent
(135 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 Double Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Executive Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, blackout drapes

Executive Room, 1 King Bed

8.0 out of 10
Very good
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 King Bed

8.4 out of 10
Very good
(72 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Tru by Hilton Portland Airport Area

  • Breakfast included
  • Free airport shuttle
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  • Parking included
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Tru by Hilton Portland Airport Area

About the neighborhood

Map
363 Maine Mall Rd, South Portland, ME, 04106

What's nearby

  • Maine Mall - 2 min walk - 0.1 miles
  • Thompson's Point - 6 min drive - 4.3 miles
  • Hadlock Field - 6 min drive - 4.9 miles
  • Maine Medical Center - 7 min drive - 5.4 miles
  • State Theatre - 8 min drive - 5.8 miles

Getting around

  • Portland Transportation Center - 6 min drive
  • Portland Intl. Jetport Airport (PWM) - 5 min drive

Restaurants

  • ‪Maine Mall, Me - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Round1 Maine Mall - ‬9 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min walk

About this property

DoubleTree by Hilton Hotel Portland

Hotel near Maine Mall
Consider a stay at DoubleTree by Hilton Hotel Portland and take advantage of a free roundtrip airport shuttle, a grocery/convenience store, and a coffee shop/cafe. The on-site restaurant, Blue Wave Grille, offers breakfast, lunch, dinner, and light fare. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • An indoor pool
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and an elevator
  • A 24-hour front desk, smoke-free premises, and free newspapers
  • Guest reviews speak highly of the helpful staff and location
Room features
All 220 rooms offer comforts such as air conditioning and bathrobes, as well as perks like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with shower/tub combinations and hair dryers
  • 37-inch flat-screen TVs with premium channels
  • Heating, daily housekeeping, and phones

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Blue Wave Grille

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 per person
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests with pets must sign a waiver upon arrival. The pet's weight must be included in guests' reservation information.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Portland
DoubleTree Hilton Portland
DoubleTree By Hilton Hotel Portland, ME South Portland, Maine
Doubletree By Hilton Portland
DoubleTree by Hilton Hotel Portland Hotel
DoubleTree by Hilton Hotel Portland South Portland
DoubleTree by Hilton Hotel Portland Hotel South Portland

Frequently asked questions

Does DoubleTree by Hilton Hotel Portland have a pool?

Yes, this property has an indoor pool.

Is DoubleTree by Hilton Hotel Portland pet-friendly?

Yes, DoubleTree by Hilton Hotel Portland allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per accommodation, per night. Service animals are exempt from fees.

How much is parking at DoubleTree by Hilton Hotel Portland?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Hotel Portland?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at DoubleTree by Hilton Hotel Portland?

Check-out is at 11:00 AM.

Does DoubleTree by Hilton Hotel Portland provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is DoubleTree by Hilton Hotel Portland located?

Situated near the airport, this hotel is steps from Maine Mall, and within 3 mi (5 km) of Nonesuch River Golf Club and Tate House Museum. Casco Bay is 2.2 mi (3.6 km) away.

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DoubleTree by Hilton Hotel Portland Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 575 out of 1220 reviews
Rating 8 - Good. 284 out of 1220 reviews
Rating 6 - Okay. 146 out of 1220 reviews
Rating 4 - Poor. 110 out of 1220 reviews
Rating 2 - Terrible. 105 out of 1220 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property and very convenient to the airport breakfast was too limited
Stayed 1 night in Jul 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just a weekend stay for a decent place to sleep. We were visiting family in Portland but overall it was great.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bethany

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and good location
Stayed 2 nights in May 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs
Stayed 2 nights in Jul 2025

8/10 Good

Roberta

Liked: Cleanliness, staff & service
... good location, short (15 min) drive to Old Port and Harbor, close to airport, staff was friendly and helpful, room was clean, beds were comfortable, plenty of parking. ... hotel common areas a bit dated, restaurant was not open for lunch, bar menu selections for wine were limited to "would you like red or white" (only one bar option offered for each).
Stayed 2 nights in Jul 2025

10/10 Excellent

Andii

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and pool was a nice touch
Stayed 1 night in Jun 2025

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent check in very helpful about the area. Clean room comfy bed
Stayed 1 night in Jun 2025

6/10 Okay

Len

Disliked: Cleanliness, property conditions & facilities
Staff was helpful and friendly, accomodations are old and worn.
Stayed 1 night in May 2025

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First choice when staying in the area!
Stayed 1 night in Apr 2025

8/10 Good

Amy

Good stay
Stayed 2 nights in May 2025

6/10 Okay

Jullie

The room was dated. Not so all like the pictures online. The toilet was a kids toilet and the shower was not the cleanest.
Stayed 5 nights in Jul 2025

10/10 Excellent

Segundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, near to the places I wanted to visit.
Stayed 3 nights in Apr 2025

4/10 Poor

judith

Disliked: Property conditions & facilities
Room needs updating. Rug torn, poor lighting, bath towels in shreds, mold in tub. Poor service. NOT maintained to normal Hilton standards. People at front desk friendly and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable
Stayed 1 night in May 2025

2/10 Terrible

Kirt

Expedia totally screwed up our reservation and we spent an hour on the phone with you trying to get it straightened out. We will never use you again!
Stayed 2 nights in Jul 2025

8/10 Good

Steve

Adequate, comfortable, convenient
Stayed 2 nights in Apr 2025

8/10 Good

Jonathan

Liked: Cleanliness, amenities
Caylin was a receptionist during our stay: superb/friendly/warm/professional Room cleaning:excellent on day 1 to 2 But 2 to 3 and 3 to 4…..no show
Stayed 5 nights in Jun 2025

10/10 Excellent

STEPHEN

Liked: Cleanliness, amenities, property conditions & facilities
Always friendly staff love this place
Stayed 1 night in Apr 2025

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, amenities
Bar construnction
Stayed 1 night in May 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and great location!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Lennys

Liked: Cleanliness, amenities, property conditions & facilities
Customer Service was great! Pool and Fitness Center was well maintained.
Stayed 3 nights in May 2025

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hair in multiple “clean” towels, mold in the shower, ceiling peeling in the shower, shower head not working properly, and no toilet paper when we arrived. This is a 2 star hotel masquerading as a 4 star hotel.
Stayed 2 nights in Jul 2025

6/10 Okay

Lindy Niermann

Disliked: Amenities
Wow! Looks like this owner answers poor reviews nicely- and then does nothing. Do not expect this hotel to be like a Hilton- in anyway. Never did see a housekeeper. Towels are a “ luxury “ and you must ask for them at the front desk, as we also had to ask for shampoo and conditioner. This kind of hotel can really wreck a vacation. I heard the Holiday Inn was great. Bar staff was great as complimentary ride to airport. Beds were wonderful. $375. a night ? Really?
Stayed 3 nights in Jul 2025

4/10 Poor

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities
Our convention is changing venues next year. We’ve personally stayed here two years in a row. The hotel will lose a lot of business when the convention moves, and the staff this year was downright rude. Based on this year’s experience, we will not choose to stay at this hotel again for any reason, which is unfortunate, because I really liked it here last year.
Stayed 3 nights in Jun 2025

6/10 Okay

Hassan

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Good location and has a pool which my son enjoyed a lot. Very nice staff. However, property and rooms are quite outdated and need renovation.
Stayed 2 nights in May 2025