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Tropicana Lagoon Apartments

3.5 star property
Family-friendly fun on the beach, with outdoor pool

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Photo gallery for Tropicana Lagoon Apartments

Outdoor pool, sun loungers
Fridge, microwave, stovetop, coffee/tea maker
Lobby sitting area
Tropical 2-Bedroom Apartment | In-room safe, individually decorated, iron/ironing board
Aerial view

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • On private beach
  • Breakfast available
  • Pool
  • Kitchen
  • Air conditioning

Room options

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Showing 2 of 2 rooms

View all photos for Delightful Waterfront Studio

Delightful Waterfront Studio | In-room safe, individually decorated, iron/ironing board

Delightful Waterfront Studio

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Kitchenette
Refrigerator
HDTV
Ceiling fan
Hair dryer
  • 48 sq m
  • Beach view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Tropical 2-Bedroom Apartment

Tropical 2-Bedroom Apartment | In-room safe, individually decorated, iron/ironing board

Tropical 2-Bedroom Apartment

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Kitchenette
Refrigerator
HDTV
  • 96 sq m
  • Partial ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Map
Tropicana Lane off Teouma Road, Second Lagoon, Port Vila, Efate

What's nearby

  • University of the South Pacific - 2 min drive - 1.3 miles
  • Independence Park - 4 min drive - 1.8 miles
  • Tana Russet Plaza - 4 min drive - 2.4 miles
  • Port Vila Market - 4 min drive - 2.2 miles
  • Pango Point - 14 min drive - 6.5 miles

Getting around

  • Port Vila (VLI-Bauerfield) - 16 min drive

Restaurants

  • ‪The Beach Bar - ‬11 min drive
  • ‪Port Vila Central Market - ‬5 min drive
  • ‪Stone Grill - ‬4 min drive
  • ‪Reefers Restaurant & Rum Bar - ‬3 min drive
  • ‪warhorse saloon - ‬5 min drive

About this property

Tropicana Lagoon Apartments

Family-friendly hotel by the sea
You can look forward to a beach bar, a free grocery shopping service, and a terrace at Tropicana Lagoon Apartments. This hotel is a great place to bask in the sun with a private beach, beachfront dining, and sun loungers. The on-site restaurant, LAGOON Restaurant, offers breakfast, brunch, lunch, dinner, and ocean views. Enjoy onsite activities like rowing/canoeing and kayaking. Stay connected with free WiFi in public areas, and guests can find other amenities such as a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and supervised childcare (surcharge)
  • Smoke-free premises, multilingual staff, and concierge services
  • Guest reviews say good things about the overall condition
Room features
All guestrooms are individually decorated, and boast comforts such as air conditioning, in addition to amenities like safes.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with showers and free toiletries
  • 32-inch HDTVs with satellite channels
  • Furnished balconies or patios, kitchenettes, and refrigerators

Languages

English, French, German

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: VUV 1,600 to 2,000 per person
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • LAGOON Restaurant

Things to do

  • Kayaking
  • Library
  • Outdoor pool
  • Rowing/canoeing

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • 2 floors
  • 6 buildings
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VUV 3351.8 per night
Cribs (infant beds) are available for VUV 1000.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately VUV 1600 to 2000 per person
  • Airport shuttle fee: VUV 1600 per person (one-way)
  • Airport shuttle fee per child: VUV 1000.00 (one-way), (from 2 to 10 years old)
  • Crib (infant bed) fee: VUV 1000.0 per day
  • Rollaway bed fee: VUV 3351.8 per night
  • Credit card charges are subject to a surcharge of 3.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Tropicana Lagoon
Tropicana Lagoon Apartments
Tropicana Lagoon Apartments Port Vila
Tropicana Lagoon Port Vila
Tropicana Lagoon Apartments Resort Vanuatu/Port Vila
Tropicana Lagoon Apartments Hotel
Tropicana Lagoon Apartments Port Vila
Tropicana Lagoon Apartments Hotel Port Vila

Frequently asked questions

Does Tropicana Lagoon Apartments have a pool?

Yes, this property has an outdoor pool.

Is Tropicana Lagoon Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Tropicana Lagoon Apartments?

Self parking is free at this property.

What time is check-in at Tropicana Lagoon Apartments?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Tropicana Lagoon Apartments?

Check-out is at 11 AM.

Does Tropicana Lagoon Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VUV 1600 per person applies.

Where is Tropicana Lagoon Apartments located?

Nestled on the beach, this Port Vila hotel is within 1 mi (2 km) of Erakor Lagoon and University of the South Pacific. Supreme Court and British Residency are also within 2 mi (3 km).

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Tropicana Lagoon Apartments Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 43 out of 125 reviews
Rating 8 - Good. 51 out of 125 reviews
Rating 6 - Okay. 20 out of 125 reviews
Rating 4 - Poor. 7 out of 125 reviews
Rating 2 - Terrible. 4 out of 125 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeniffer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had good location and nice views
Stayed 6 nights in Nov 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the spacious feel and layout of the apartment facing the beautiful pool. Loved the beach and lagoon too. Sarah was so kind to us, great customer service from her and the Chef. 🙏
Stayed 1 night in Oct 2022

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
This property is on a Lagoon and to go to a beach with the ocean is a little bid difficult. You should consider to rent a car. The staff is very friendly and helpful. They showed me how to stop the little buses , where you can reach the city and also one nice beach. They have a wonderful garden and a small pool is also there. It was a pleasant stay.
Stayed 3 nights in Apr 2024

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On going maintenance is constantly needed due to climate and age of buildings. We had a comfortable stay though. Staff were helpful and provided the few items missing from our room. Only a short walk from a big supermarket and a local produce market.
Stayed 5 nights in Feb 2024

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities
Nice place great location but is in need of some maintenance work Wi-Fi and hot water were very intermittent
Stayed 10 nights in Jun 2023

6/10 Okay

Damien

Booked a layover day and the hotel was fine but do not expect what is shown on the pictures as they were taken many years ago no doubt. definitely in need of a serious make over as well as the terms on booking.
Stayed 1 night in Jan 2023

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Small quiet resort. Good meals in the restaurant. Kim in the office went out of her way to help us. Small things could improve the stay - soap in the bathrooms, fresh towels without having to request them etc. Air conditioning unit struggled so room was warm - although cooler than outside temperature. Beds were uncomfortable to the point our son slept on the living room furniture.
Stayed 3 nights in Feb 2023

2/10 Terrible

Liz

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed - nothing like the website photos, very old, dated and more like a backpackers. A very costly exercise - we only stayed one night and lost money on 6 nights due to it being inside their cancellation policy. Very convenient for them seeing that it looks like a regular occurrence where guest check in and leave (without their money). You cant swim in the lagoon and it's far from town. Stay away.

8/10 Good

Vesna

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very friendly and helpful but the property not as described. Run down especially the bathroom. Towels looked dirty and kitchen very limited. There was no shuttle to town, had to get transport ourselves, TV only had 2 channels and internet hardly working. No access in the rooms and password constantly changed
Stayed 10 nights in Jun 2023

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities
Property has a nice pool and restaurant on site. Need to take a bus or hire a car to get anywhere else (other than to the little supermarket about a 5 minute walk away). Rooms are in dire need of an upgrade, beds are super squeaky, mattresses are not very comfortable. The kitchen and bathroom especially needs to be fixed as even though they're cleaned daily look dirty. Bathroom floods with every shower as the water leaks from the shower. Staff are lovely, Kim the manager is more than happy to help with what's around or organise transport, always a smile on her face. The ladies who clean the rooms are super friendly and do the best they can.

10/10 Excellent

nichola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property only recently reopened after covid but they have done a good job getting ready. the managers kim and freddy do such a great job looking after the guests they really do go above and beyond. they make great food in their small restaurant really worth a try. only thing to note compared to website is that there is no oven or washing machine in the rooms and wifi is turned on and off to the room so if its a last minute booking you may not have wifi. Seems this is an operational decision to save a few dollars as they progress . hopefully the owner will come up with a better option as its really the only negative thing about the place.

8/10 Good

Alban Ah Chay Khinchow

Liked: Cleanliness, staff & service
This review is made in the following context: 1. Our to stay at Tropicana Lagoon Apartment was about 5 weeks after Vanuatu was hit by 2 devastating cyclones; 2. Vanuatu is a poor and an undeveloped country and therefore ease of access to modern comfort is limited. We stayed 7 days and was allocated a family room opposite the pool. Upon our arrival we were warmly greeted by Kim the site manager. She was the perfect hostess for the whole duration of our stay. With respect to the room facilities, the air conditioning units are old and not of acceptable working standard if was in Australia. However, this is Vanuatu. We set the temperature to 16 C and with the assistance of the ceiling fan, they provided sufficient comfort. Like the a/c the refrigerator works but is not of acceptable working standard. It was erratic and there were days when the fridge did not work. In the final days we discovered that the adaptor used to plug the refrigerator is loose. Finally, the shower tap leaked. Having made the above remarks, overall, our stay was pleasant and comfortable.
Stayed 7 nights in Apr 2023

10/10 Excellent

Frank Murray

Liked: Cleanliness, amenities, property conditions & facilities
A smaller quiet resort that suits me. The meals were homely and delicious. Staff very friendly and obliging. It is probably older since the webpage photos but I found my stay pleasant and comfortable.
Stayed 5 nights in Jun 2025

6/10 Okay

Sonia

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was lovely, the grounds was well kept, the rooms need work, all the guests I met complained about their rooms, all of us had to have our rooms changed. Ants crawling in lines on the walls, one room has glass shutters falling off, the lagoons isn’t as nice looking as in the pictures. The restaurant food is over priced for what your get, the food wasn’t good but without other choices near by they purposely overcharge. I would never recommend to anyone.
Stayed 4 nights in Apr 2025

6/10 Okay

Nathan

Stayed 1 night in Jan 2024

8/10 Good

Lindy Jane

Liked: Cleanliness, amenities
Stayed 10 nights in Dec 2023

8/10 Good

BERNARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

2/10 Terrible

Alexander

Disliked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities

Séjour de rêve !

C'était super, bel environnement, calme et personnel très serviable. Merci
Stayed 3 nights in Jan 2023

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service
If you’re looking for a quiet holiday this will suit you perfectly. The staff were super helpful and friendly. And though the chef was sick a couple of times, when we ate at the restaurant the food was fresh and enjoyable. Looking for an exciting night life forget it. The rooms were bright and clean but could benefit from a renovation. Kim the manager couldn’t do enough to help us.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This resort is small and has a laid back 'beach shack' vibe. I really loved staying here and felt at home and at ease with the lovliest staff who work there. Rooms are tidy and comfortbale with everything you need for your stay. Would recommend for a chilled out holiday.
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though we were only a 10min drive away from town, we appreciated how quiet it was. Felt like we weren’t on mainland but on an island. The lagoon was amazing! Best thing to look at first thing in the morning. Pictures don’t do it justice and the staff were a bonus! So lovely and always willing to help whenever we needed. 10/10
Stayed 8 nights in Nov 2019

10/10 Excellent

Christina(Judy, Cootamundra NSW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On our 9th holiday in Port Vila, we booked the Tropicana. I cannot say enough about it. We always found the local people very friendly, but the staff here was exceptional. The food excellent. Great selection on the menu for all meals
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place for our family to stay. Staff are very friendly and helpful. It was in a good location to get to many of the attractions in Vanuatu.
Stayed 5 nights in Sep 2019

10/10 Excellent

Mariola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel super, accueil chaleureux, équipe professionnelle au top.
Stayed 3 nights in Aug 2019