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Grand Hotel and Casino

4.0 star property
Bayside hotel with bars and a 24-hour front desk

Choose dates to view prices

The Grand Hotel and Casino sits oceanside with an outdoor pool and sun loungers. Guests can relax at the spa or enjoy breakfast with scenic views at Crystals Restaurant. Two bars, a business center, free newspapers, and attentive multilingual staff enhance the stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, Harbor View

Deluxe Room, Harbor View | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, Harbor View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Harbour View Room

Harbour View Room | 1 bedroom, premium bedding, in-room safe, desk

Harbour View Room

8.6 out of 10
Excellent
(11 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Separate bedroom
  • 23 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Harbour View Suite

Harbour View Suite | 1 bedroom, premium bedding, in-room safe, desk

Harbour View Suite

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite

Panoramic Suite | 1 bedroom, premium bedding, in-room safe, desk

Panoramic Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
  • 43 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse Suite

Penthouse Suite | 1 bedroom, premium bedding, in-room safe, desk

Penthouse Suite

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

About the neighborhood

Map
Lini Highway, P.O Box 3061, Port Vila, Efate

What's nearby

  • Port Vila Market - 3 min walk - 0.2 miles
  • Independence Park - 5 min walk - 0.3 miles
  • University of the South Pacific - 17 min walk - 0.9 miles
  • Iririki Island - 1 min drive - 0.0 miles
  • Pango Point - 11 min drive - 4.5 miles

Getting around

  • Port Vila (VLI-Bauerfield) - 19 min drive

Restaurants

  • ‪Cafe Vila - ‬6 min drive
  • ‪Waterfall - ‬14 min walk
  • ‪The Stage Cafe - ‬8 min drive
  • ‪Jill's Cafe - ‬4 min walk
  • ‪Tanna Coffee Roasting Room and Cafe - ‬12 min drive

About this property

Grand Hotel and Casino

Upscale family-friendly hotel by the ocean
You can look forward to a poolside bar, a terrace, and dry cleaning/laundry services at Grand Hotel and Casino. The on-site restaurant, Crystals Restaurant, offers breakfast, lunch, dinner, and ocean views. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 bars and a business center.
Additional perks include:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • A banquet hall, a front-desk safe, and a 24-hour front desk
  • A computer station, ATM/banking services, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 74 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like furnished balconies and air conditioning.
Extra amenities include:
  • Bathrooms with separate tubs/showers and free toiletries
  • 32-inch HDTVs with satellite channels
  • Separate sitting areas, refrigerators, and childcare services

Similar properties

5 outdoor pools, pool umbrellas, sun loungers
Iririki Island Resort & Spa
  • On private beach
  • Pool
  • Breakfast included
  • Spa
8.2 out of 10, Very Good, 626 reviews
Iririki Island Resort & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: VUV 2,600 for adults and VUV 1,300 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Crystals Restaurant
  • Hemisphere Lounge Bar

Things to do

  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2,153 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: VUV 2000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from April 30 2025 to January 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VUV 3500.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VUV 2600 for adults and VUV 1300 for children
  • Airport shuttle fee: VUV 1600 per person (one-way)
  • Airport shuttle fee per child: VUV 1600 (one-way), (up to 18 years old)
  • Late check-out fee: VUV 2000 (subject to availability)
  • Rollaway bed fee: VUV 3500.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Casino Port Vila
Grand Hotel & Casino Port Vila
Grand Hotel Casino Port Vila
Grand Hotel and Casino Hotel
Grand Hotel and Casino Port Vila
Grand Hotel and Casino Hotel Port Vila

Frequently asked questions

Does Grand Hotel and Casino have a pool?

Yes, this property has an outdoor pool.

Is Grand Hotel and Casino pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Grand Hotel and Casino?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Grand Hotel and Casino?

Check-out is at 11 AM. Late check-out is available for VUV 2000 (subject to availability).

Does Grand Hotel and Casino provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VUV 1600 per person applies.

Where is Grand Hotel and Casino located?

This family-friendly Port Vila hotel is located on the waterfront, within a 5-minute walk of Iririki Island, Port Vila Market, and Feiawa Park. House of Handicrafts and Chinatown are also within 10 minutes.

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Grand Hotel and Casino Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 197 out of 594 reviews
Rating 8 - Good. 275 out of 594 reviews
Rating 6 - Okay. 92 out of 594 reviews
Rating 4 - Poor. 22 out of 594 reviews
Rating 2 - Terrible. 8 out of 594 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and beautiful property
Stayed 5 nights in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet waterfront property with very friendly staff and great views.
Stayed 8 nights in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and management were excellent
Stayed 5 nights in Feb 2023

8/10 Good

joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a historic feel. Rooms appear to be recently renovated and clean. The staff are amazing. Every single one had the biggest and most welcoming smile. Really enjoyed my stay.
Stayed 1 night in Sep 2024

10/10 Excellent

J Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really Nice!

Really enjoyed staying at the Grand. Wonderful views from the balcony. Good food in the restaurant. A super friendly staff.
Stayed 2 nights in Jan 2024

8/10 Good

faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Excellent location, minutes walk to town. Easily accessible to transportation and for tours. Great service at reception. Restaurant staff need to be a little more attentive to dining guests. Would definitely come back
Stayed 4 nights in Aug 2023

10/10 Excellent

Masayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staffs
Stayed 1 night in Nov 2023

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Work stay

Clean and tidy, did the job whilst I was there in Vanuatu.
Stayed 5 nights in Jul 2022

10/10 Excellent

Zdravko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location, staff are magnificent, pool area beautiful Did not like the cigarette stink from Casino at check in.
Stayed 7 nights in Aug 2022

8/10 Good

Veniana

Liked: Staff & service, property conditions & facilities
Lift was smelly snd lights not working on one Cleaning not thorough - bed not touched Concierge not helpful with bags
Stayed 3 nights in Sep 2024

6/10 Okay

Sherona

Liked: Cleanliness
Disliked: Property conditions & facilities
Breakfast was very inconsistent when they had bigger function on inhouse they put a bit of effort into buffet. Some staff were really amazing but management was poor
Stayed 6 nights in Nov 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities
We were upgraded to the top level from our panoramic room booking. It looks like this room was recently renovated. Great views to irikiri & beyond. Would recommend going elsewhere for food. We had the buffet breakfast & the offering was pretty poor for the price.
Stayed 1 night in Dec 2024

6/10 Okay

Linda

Liked: Cleanliness, staff & service
We found the room got too hot as air conditioner wasn’t working properly
Stayed 2 nights in Dec 2024

6/10 Okay

Damien

Liked: Cleanliness, staff & service
Disliked: Amenities
The corner suite is a great look! The finishes are extremely dated
Stayed 3 nights in Nov 2024

6/10 Okay

Steven

Liked: Cleanliness, staff & service
Hotel and staff were fab, our only issue was the pool was out of action for maintenance. I know this needs to be done but when a main part of your holiday plans was to laze around a pool it did put a dampener on things. You could go over to Iririki Island to have a swim in the pool but at $25 per person it’s not feasible for the duration of the holiday. Vouchers should have been offered, or at least an email explaining and giving the option to rebook somewhere else.
Stayed 5 nights in Oct 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

The Hotel and location are great, our issue was that next door to the hotel is a shipping dock and a shipyard, a barge was continuously running a bilge pump, and the ship yard continuously banging on the hull renovating an old ship, in turn very noisy during the day and night especially if out on the balcony.
Stayed 10 nights in Oct 2024

4/10 Poor

Francis

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hôtel demandant une complète rénovation. Exception faite de la piscine, chambres, réception, restaurant etc tout est à moderniser. Personnel gentil et souriant mais totalement inefficace et peu crédible. Je ne conseille pas cet hôtel.
Stayed 5 nights in Sep 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always the best hotel in town!
Stayed 2 nights in Sep 2024

10/10 Excellent

CAROLINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect spot to stay in the heart of Vila. Close to the markets and an easy walk to all that Vila has to offer. The pool and pool area are a great place to relax with a cold tusker. Like all places in Vanuatu, the staff is what makes the stay special. Everyone goes above and beyond to ensure your stay is enjoyable. The food at the restaurant was also fantastic. Overall I would recommend if you want to stay in the heart of Vila.
Stayed 3 nights in Aug 2024

8/10 Good

david samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff Exchange rates are better in town
Stayed 8 nights in Aug 2024

8/10 Good

WARREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Central

lovely helpful staff. Internet so-so. - A few problems with the shower but came right,
Stayed 4 nights in Aug 2024

4/10 Poor

Adrianus

Needs a lot of help, currently it’s just a place to stay and, to be honest, not worth it.
Stayed 7 nights in Aug 2024

6/10 Okay

Alan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We have stayed at the grand on several occasions.Imagine our surprise when we walked into our room to find we had nothing to put our clothes in. On previous visits they had storage space ie a dresser with the tv on top ,This time tv on the wall no storage.In the managements wisdom they supply one luggage rack we had two suitcases and had to request another rack.We spent our week living out of a suitcase I can only hope the hotel is awaiting delivery of suitable storage furniture.Some additional irritants a casino filled with noxious cigarette smoke and a problem with water supply. Outlook disappointed has been much better in the past.
Stayed 7 nights in Aug 2024

6/10 Okay

Trevor

Liked: Cleanliness, staff & service
Staff we lovely but construction work was bery noisy
Stayed 3 nights in Jun 2024

10/10 Excellent

Costa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything inside the property was excellent. Although parts of the the facility are currently under renovation, there was no inconvenience to guests. The staff were very friendly and professional and even helped us with a taxi driver who over charged our group. Sadly the area outside the facility has the same problem with the rest of Port Vila roads....in need of major overhaul & repairs.
Stayed 1 night in Jun 2024

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