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The Chancellor Hotel

Property class: 3

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Photo gallery for The Chancellor Hotel

A bar area with a pool view, bar stools, and a decorative wall with a logo. - The Chancellor Hotel (Port of Spain)
A hotel room with a bed, a desk with a computer, a TV, and a painting on the wall. - The Chancellor Hotel (Port of Spain)
A courtyard with a fountain, palm trees, and a reception area. - The Chancellor Hotel (Port of Spain)
A dining area with wooden tables and chairs, a chandelier, and a view of the outside. - The Chancellor Hotel (Port of Spain)
A multi-story building with balconies, a covered walkway, and various potted plants. - The Chancellor Hotel (Port of Spain)
Located close to Emperor Valley Zoo and Queen's Park Savanah, The Chancellor Hotel provides a poolside bar, a terrace, and a coffee shop/cafe. The on-site Caribbean cuisine restaurant, Cibo Cafe & Poolside Bar, offers breakfast, lunch, light fare, and a poolside location. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Single Room

A hotel room with a bed, a desk, a chair, a suitcase, a lamp, and a framed picture on the wall.

Standard Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Family Triple Room, 2 Bedrooms

A room with two beds, a wooden dresser, a mirror, a door, and a window with curtains.

Family Triple Room, 2 Bedrooms

  • 1 bedroom
  • Sleeps 4
  • 3 Double Beds
  • Free WiFi

About the neighborhood

Located in St. Anns, a neighborhood in Port of Spain, The Chancellor Hotel is in the suburbs and in a national park. Long Circular Mall and Movietowne are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Queen's Park Savanah and Maracas Beach. Check out an event or a game at Queen's Park Oval, and consider making time for Emperor Valley Zoo, a top attraction not to be missed. Visit our Port of Spain travel guide
Map
5 St Ann's Avenue, Port of Spain, Trinidad

What's nearby

  • A green field with a mountain range in the background.
    Queen's Park Savanah
    9 min walk - 0.5 miles
  • Queen's Hall
    8 min walk - 0.4 miles
  • Emperor Valley Zoo
    11 min walk - 0.6 miles
  • President's House
    13 min walk - 0.7 miles
  • Queen's Park Oval
    5 min drive - 2.5 miles

Getting around

  • Piarco Intl. Airport (POS)
    34 min drive

Restaurants

  • The Savannah Strip
    2 min drive
  • Adam's Bagels
    6 min drive
  • Island Beer Chill & Grill
    4 min drive
  • Starbucks
    5 min drive
  • T.G.I. Friday's
    3 min drive

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  • Free WiFi
  • Air conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily English breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cibo Cafe & Poolside Bar

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Conference center (1,200 square feet of space)

Outdoors

  • In a national park
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Shower
  • Soap
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Sunday (6:00 AM - 9:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 7 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately USD 15 for adults and USD 10 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 6:30 AM to 6:00 PM

Frequently asked questions

Does The Chancellor Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:30 AM–6:00 PM.

Is The Chancellor Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Chancellor Hotel?

Check-in start time: 3 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at The Chancellor Hotel?

Check-out is at 11 AM.

Where is The Chancellor Hotel located?

Located in St. Anns, this hotel is within 1 mi (2 km) of Emperor Valley Zoo and Queen's Park Savanah. Queen's Park Oval and Long Circular Mall are also within 3 mi (5 km).

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Reviews

The Chancellor Hotel Reviews

7.0

Good

7.4

Cleanliness

7.2

Location

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 8 out of 40 reviews
Rating 8 - Good. 14 out of 40 reviews
Rating 6 - Okay. 9 out of 40 reviews
Rating 4 - Poor. 7 out of 40 reviews
Rating 2 - Terrible. 2 out of 40 reviews

Reviews

Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice central place to stay for Carnival. The staff was friendly, our place was cleaned well everyday, check in and check out was easy.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Port of Spain
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Nicole Gillian

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was very friendly. The hotel is gated and always had someone available to open/close it. Check in and check out was a breeze. The hotel is within walking distance of a coffee shop, some local restaurants, the Savannah, gardens, zoo. There was no continental breakfast, no bar even though one was there. We didn't use the pool. Property could use some upgrades and renovation.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Subhash Bavanji

Liked: Cleanliness, staff & service, property conditions & facilities
Ambience was very good Dining options limited Rooms basic but clean Had problems with hot water
Stayed 4 nights in Mar 2025
Verified review

8/10 Good

Kiel

Liked: Cleanliness, staff & service, property conditions & facilities
Overall. It was quiet and cozy.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Lilia

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was very friendly. Service was great. I didn't like that it had no microwave and iron in the room. The continental breakfast menu was very limited. Other than that it was a great stay.
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Devindra

Liked: Cleanliness, staff & service
Disliked: Amenities
Generally good. Disappointed there was no kettle or microwave in the room, although there was a refrigerator.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Glendon

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay will definitely return
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

Rondell

Basic but okay.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very friendly. I Didn't use the pool. Supermarket was close by as well as a convenient store.
Stayed 4 nights in Nov 2025
Verified review

2/10 Terrible

Sophia

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Shower was not properly functioning when asked to switch rooms front desk could not program room key - they gave me access to a second room so I can shower using the housekeeping key both rooms had 1 towel 1 face towel and no washcloths Bar onsite but no staff to serve drinks Ended up checking out early due to issues at property
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Ronald

The property is in dire need of upgrading to the 21st century, yes it's low budget but little improvement can be made to the rooms pool and bar area. Customer relationship needs attending to also. But if you want a quiet place to be for just a day or two after going to the beach or shopping it's good.
Stayed 2 nights in May 2023
Verified review

6/10 Okay

Ronald

Your pool needs refurbishing and cleaning during the day because of the falling leaves and flowers from trees close to it
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Ian

Liked: Cleanliness
Disliked: Staff & service
Property within walking distance to the Savannah and is situated in the heart of Port of Spain. Most of the ground staff appears to be Venezuelans and can hardly speak english. Every move u make it appears someone is watching you, and where privacy is concerned i didnt like that. Overall the stay was an okay experience.
Stayed 3 nights in Feb 2023
Verified review

4/10 Poor

Ricky

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The night staf were extremely rude. The door of the room did not lock. The facility was nasty, and needs a lot of repairs. The breakfast area had a lot of bugs. I do not recommend this place at all.
Stayed 2 nights in Jan 2024
Verified review

4/10 Poor

Lidia

Disliked: Cleanliness, staff & service
My room was not cleaned and the shower was not properly cleaned when I got there. The receptionist is not a friendly person
Stayed 1 night in Apr 2023
Verified review

6/10 Okay

Nelson

Disliked: Amenities, property conditions & facilities
Generally quite
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Purdy

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Loved the location, close to the zoo and the town of port of spain. Rooms were spacious and homey. Didnt like the house keeping service . Overall i would give it a 8 out of 10 rating. Will definately be going back there on my next trip to Trinidad
Stayed 5 nights in Dec 2019
Verified review

6/10 Okay

GJD

The receptionist was unsure of my payments.The security was asleep and i had to wait a while before entering property.
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The property is excellent location not far from Savannah. Quiet peaceful and excellent security on the property very private. Courtesy staffing .
Stayed 2 nights in Aug 2019
Verified review

8/10 Good

Venkat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hospitality Special care when I said I am a vegetarian. Very good for vacationers at a cheap price and quality. However for business people, more outlets are needed to hook up laptop etc. All the outlets are used for regular room amenities. I will recommend this place for others.
Stayed 1 night in May 2018
Verified review

4/10 Poor

Norva

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Has Potential but Lacking

The hotel is in a nice area, has a nice ambiance and pool. However, don't include any meals with your booking or purchase drinks at the hotel bar, the food and service is terrible. The hotel rates should be lower, they are within the range of better hotels but cannot deliver the standard of service. My experience with the service and quality of food provided by the chef and bartender was unacceptable.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Good Hotel and very close to the city ,

The pool was great,The breakfast was excellent. The paintings in the rooms were nice,The staff was very friendly and helpful.They always checked to make sure everything was ok
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness

An ok stay

The room was ok but the pool was too close to the dining area whhich made it uncomfortable to take a dip... However the entire stay was ok...