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Seascape Holidays - Peninsula Apartments

4.5 star property

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Apartment, 1 Bedroom, Pool View | Property grounds - Seascape Holidays - Peninsula Apartments (Port Douglas)
Apartment, 1 Bedroom, Pool View | Bathroom | Separate tub and shower, free toiletries, hair dryer - Seascape Holidays - Peninsula Apartments (Port Douglas)
Apartment, 1 Bedroom, Pool View | 1 bedroom, iron/ironing board, free WiFi - Seascape Holidays - Peninsula Apartments (Port Douglas)
Terrace/patio - Seascape Holidays - Peninsula Apartments (Port Douglas)
Interior entrance - Seascape Holidays - Peninsula Apartments (Port Douglas)
Near Macrossan Street, Seascape Holidays - Peninsula Apartments provides a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. In addition to a bar and a restaurant, guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

About the neighborhood

Located in Port Douglas, this apartment is near the beach. Four Mile Beach Park and Wildlife Habitat are local attractions and those in the mood for shopping can visit Macrossan Street and Port Village Shopping Centre. Visit our Port Douglas travel guide
View more Apartments in Port Douglas
Map
9-13 The Esplanade, Port Douglas, QLD, 4877

What's nearby

  • Four Mile Beach
    Four Mile Beach
    1 min walk - 0.1 miles
  • Macrossan Street
    Macrossan Street
    3 min walk - 0.2 miles
  • St Mary's by the Sea Chapel
    St Mary's by the Sea Chapel
    13 min walk - 0.7 miles
  • Crystalbrook Superyacht Marina
    Crystalbrook Superyacht Marina
    14 min walk - 0.8 miles
  • Port Village Shopping Centre
    9 min walk - 0.5 miles

Getting around

  • Cairns Intl. Airport (CNS)
    58 min drive

Restaurants

  • Cafe Ziva
    9 min walk
  • N17 burger co
    8 min walk
  • Star of Siam
    10 min walk
  • Whileaway
    5 min walk
  • The Court House Hotel
    11 min walk

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
The check-in location differs from the property location; go to: [65-67 Macrossan Street ( Driftwood Mantaray Reception)]
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: AUD 40 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Guests under 18 years old are not permitted at this adults-only property

Frequently asked questions

Does Seascape Holidays - Peninsula Apartments have a pool?

Yes, this property has an outdoor pool.

Is Seascape Holidays - Peninsula Apartments pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Seascape Holidays - Peninsula Apartments?

Check-in start time: 2 PM; Check-in end time: 5 PM. Late check-in is available during limited hours.

What time is check-out at Seascape Holidays - Peninsula Apartments?

Check-out is at 10 AM.

Does Seascape Holidays - Peninsula Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 4 AM–midnight on request. A fee of AUD 40 per person applies.

Where is Seascape Holidays - Peninsula Apartments located?

Situated by the sea, this luxury apartment building is within a 5-minute walk of Four Mile Beach and Macrossan Street. Flagstaff Hill and Port Douglas Splash Park are also within 5 minutes.

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Reviews

Seascape Holidays - Peninsula Apartments Reviews

7.6

Good

8.0

Cleanliness

10

Location

7.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 4 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 1 out of 10 reviews

Reviews

Verified

10/10 Excellent

orlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peninsula Stay

This was an amazing place to stay for adults. Very quite and cozy with all the amenities we needed.The location was perfect for walking to restaurants. Right across the street from four mile beach too.
Stayed 11 nights in Nov 2019
Verified

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location - full suite of amenitities

Lovely hotel with excellent amenities (including a cafe/restaurant looking over the beach) and excellent location right on 4 Mile Beach - great choice between a pool view or beach view rooms - terrific pool and spa area with full bar service provided (a bonus of being child-free). Our apartment needed some maintenance out on the deck/balcony, otherwise very clean and comfortable.
Stayed 7 nights in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, across the road from the beach.

Love being able to literally step out to the beach or Macrossan St. 27 degrees every day.
Stayed 5 nights in Jun 2018
Verified

10/10 Excellent

kenji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

周辺環境、その他すべてよかったです。
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

The Peninsula is wonderfully located in a quiet spot opposite four mile beach. It’s an easy walk to restaurants, shopping and the marina. The beds are very comfortable!
Stayed 8 nights in Dec 2017
Verified

8/10 Good

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and relaxing.

the room had a great balcony with access to the spa and pool. Well appointed rooms and a functional kitchenette - although a bit on the small side, but well equipped. The hotel is ideally located at the end of Macrossan St and the Esplanade opposite the 4 Mile Beach, and only a short walk to the center of town, the amenities and restaurants. Friendly staff and convenient bar and restaurant facility. Cocktails by the pool, or an early morning stroll along the 4 Mile Beach, you can appreciate this location all day.
Verified

6/10 Okay

Mike

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Our Stay in Port Douglas

Overall we had an enjoyable holiday although the apartment fell below expectations given the daily rate. It wasn't clear before we paid that the room was not managed by the hotel but owned and administered by a nearby holiday letting agency. Consequently, although we had access to all hotel facilities we could not charge to our account but instead had to pay as we go. The room required a re-clean a day after we checked in because it was not up to standard bearing in mind that the daily rate was almost the same as the rest of the similar type rooms in the hotel and which included breakfast. Our rate excluded breakfast. However the room was comfortable and had very nice beach views.
Verified

4/10 Poor

Gill

Disliked: Staff & service, property conditions & facilities

Not part of the Peninsula Hotel

We thought we were booking for a stay in the Peninsula Apartment Hotel which is fabulous by the way. However, this apartment is privately owned and stayers are not supposed to use the facilities offered by the Peninsula. No free breakfast, no airport transfer, no daily service and no 24 hour reception/support despite the fact that we paid the same price. We feel deliberately misled and whilst this is no fault of the Peninsula (they are also not happy with the situation) we were disappointed with the outcome. We have booked a number of hotels with Expedia during our 5 week holiday and have not come across this before. I hope you can do something to correct this as, it seems, we are not the only people to have been duped like this.
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel to stay for couples

Great location to beach and easy walk to shops and restaurants. Hotel was quite. Pool was great. Hotel everything such as dining -breakfast, lunch and dinner if you did not want to go anywhere else.
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peninsula Apartments are atrocious! Do not book!

We thought we were booking into an apartment at the Peninsula Boutique Hotel through Expedia. Turns out we had booked a privately owned apartment, which would not have been bad thing if there had been no problems. When we raised a complaint with the hotel reception we were informed that they could do nothing to help us as the owners of Apartment 13 (I was never superstitious before now!) were not on site. We called the number we had been given to find that the apartment owner/manager Simone Ryan was on holiday and a junior member of staff took out message and relayed it to her. Despite not having spoken to us directly Simone sent an email dismissing our complaints and then did not respond to any further attempts to contact her. In fact we have not heard from her since then! We escalated the matter to Expedia who also tried to contact the owners of the apartment but to no avail. 4 days out of our precious holiday wasted trying to get a resolution to the issues. Still not resolved to this date (7 weeks after we stayed there). Absolutely the worst customer service I have ever experienced.