Crystalbrook Superyacht Marina - 6 min drive - 3.1 miles
Sugar Wharf - 7 min drive - 3.3 miles
Getting around
Cairns Intl. Airport (CNS) - 60 min drive
Restaurants
Wicked Ice Creams - 5 min drive
Bam Pow - 4 min drive
Rattle N Hum - 5 min drive
Zinc Port Douglas - 5 min drive
Origin Espresso - 5 min drive
About this property
Pool Port Douglas
Luxury aparthotel in Port Douglas with free parking
Along with an outdoor pool, this smoke-free aparthotel has laundry facilities and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a picnic area, and a front-desk safe are onsite. Each apartment has 2 bedrooms and offers free WiFi and a furnished patio. Guests will find a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Weekly housekeeping is available.
Pool Port Douglas offers 54 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Rooms open to furnished patios. Each accommodation is individually furnished and decorated. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. 50-inch Smart televisions come with digital channels and Netflix. Housekeeping is provided weekly.
Recreational amenities at the aparthotel include an outdoor pool.
Children under 12 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Languages
English
Property amenities
Beach
Sandy beach nearby
Pool/Spa
Outdoor pool
Pool loungers
Pool toys
Pool umbrellas
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Height restrictions apply for onsite parking
Roundtrip airport shuttle (surcharge) from 7:00 AM to 6:00 PM on request
Area shuttle (surcharge) up to 5 km
Shopping center shuttle (surcharge)
Free uncovered self parking on site
Family friendly
Children stay free (see details)
Pool toys
Kitchen
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Freezer
Full-sized refrigerator/freezer
Microwave
Oven
Stovetop
Tea bags/instant coffee
Toaster
Bedrooms
2 bedrooms
Bedsheets provided
Rollaway/extra bed: AUD 35 per day
Bathroom
Free toiletries
Hair dryer
Separate bathtub and shower
Shampoo
Soap
Toilet paper
Towels provided
Living spaces
Living room
Entertainment
50-inch smart TV with digital channels
Books
Games
Netflix
Streaming services
Outdoor areas
Furnished patio
Garden
Outdoor furniture
Picnic area
Terrace
Laundry
Laundry detergent
Laundry facilities
Washing machine
Comfort
Air conditioning
Ceiling fan
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
17 steps to reach entrance
Handrails in stairways (31 inches high)
Tile flooring in public areas
Tile flooring in room
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Smoking not allowed
Services and conveniences
Housekeeping (weekly)
Iron/ironing board
Limited-hour front desk
Luggage storage
Safe at front desk
Tour and ticket assistance
Location highlights
Near the marina
Next to a golf course
Things to do
18-hole adjacent golf course
Bicycle parking
Bicycle storage
Bicycle tours
Golf carts
Golf clubhouse
Golf clubs/equipment
Golf driving range
Pro golf lessons
Pro golf shop
Scooter/moped rentals
Basketball nearby
Bicycle rentals nearby
Boat tours nearby
Ecotours nearby
Fishing nearby
Golf lessons nearby
Golfing nearby
Hiking/biking trails nearby
Horseback riding nearby
Kayaking nearby
Rafting nearby
Sailing nearby
Scuba diving nearby
Segway rentals/tours nearby
Snorkeling nearby
Swimming nearby
Water tubing nearby
Windsurfing nearby
Ziplining nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Outdoor lighting
General
2 floors
5 buildings
54 units
Access via exterior corridors
Bicycle parking
Bicycle storage
Built in 2007
Electric car charging station
Garden
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours), lockbox
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 35.0 per day
Cribs (infant beds) are available for AUD 10.0 per night
Property payment types
Important information
Optional extras
Airport shuttle fee: AUD 50 per person (one-way)
Airport shuttle fee per child: AUD 35 (one-way), (from 2 to 11 years old)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: AUD 10.0 per night
Rollaway bed fee: AUD 35.0 per day
High chair fee: AUD 10 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
This property does not have elevators
Pool access available from 7:00 AM to 9:00 PM
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision
Property is also known as
Pool Apartment Port Douglas
Pool Port Douglas
Port Douglas Pool
Pool Hotel Port Douglas
Pool Resort Port Douglas Hotel Port Douglas
Pool Port Douglas Apartment
Pool Port Douglas Aparthotel
Pool Port Douglas Port Douglas
Pool Port Douglas Aparthotel Port Douglas
Frequently asked questions
Does Pool Port Douglas have a pool?
Yes, this property has an outdoor pool. Pool access is from 7:00 AM–9:00 PM.
Is Pool Port Douglas pet-friendly?
No, pets are not allowed at this property.
How much is parking at Pool Port Douglas?
Self parking is free at this property.
What time is check-in at Pool Port Douglas?
Check-in start time: 2:00 PM; Check-in end time: midnight.
What time is check-out at Pool Port Douglas?
Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).
Does Pool Port Douglas provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 7:00 AM–6:00 PM on request. A fee of AUD 50 per person applies.
Where is Pool Port Douglas located?
Situated near the beach, this luxury aparthotel is within 1 mi (2 km) of Four Mile Beach and Wildlife Habitat. Crystalbrook Superyacht Marina and Flagstaff Hill are also within 3 mi (5 km).
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Pool Port Douglas Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 212 out of 416 reviews
10 - Excellent
212
Rating 8 - Good. 152 out of 416 reviews
8 - Good
152
Rating 6 - Okay. 46 out of 416 reviews
6 - Okay
46
Rating 4 - Poor. 4 out of 416 reviews
4 - Poor
4
Rating 2 - Terrible. 2 out of 416 reviews
2 - Terrible
2
8.8/10
Cleanliness
8.4/10
Staff & service
9.2/10
Amenities
8.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Excellent
Rebecca
Jul 27, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Absolutely beautiful pool and surrounding gardens.
Swim up room sensational for families to relax and direct access ti the pool.
Host Heather and her husband were so helpful and very informative with activities in the area also delightful to deal wirh. Definately will return.
Rebecca
Stayed 6 nights in Jul 2025
8/10 Good
zoe
Jul 24, 2025
Liked: Cleanliness, property conditions & facilities, communication
We enjoyed our stay at Pool. The pool was large and clean. Our 2 bedroom apartment was upstairs overlooking the pool. The second bedroom was small with no bedside tables or a lamp. The kitchen was well stocked with appliances and the laundry was useful. It’s a long walk to town so we were happy we had a hire car. The walk to the beach is about 10/15 minutes.
zoe
Stayed 7 nights in Jul 2025
10/10 Excellent
spiro
Jan 23, 2025
Liked: Cleanliness, property conditions & facilities, communication
Aweome place to relax and unwind
Gorgeous pools
Staff so friendly
Def coming back next year
spiro
Stayed 3 nights in Jan 2025
10/10 Excellent
Alex Peter
May 4, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved our stay!
Alex Peter
Stayed 5 nights in Apr 2024
10/10 Excellent
daphne
Aug 22, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay! The pool is amazing, the area is very clean, the front desk staff were very friendly and helpful. Perfect for families!
daphne
Stayed 3 nights in Aug 2024
10/10 Excellent
REEM
Jan 15, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very friendly, helpful and super approachable staff who gave great advise and recommendations. The property was very clean and comfortable and we really enjoyed our stay!! 😊😍😊
REEM
Stayed 4 nights in Jan 2025
10/10 Excellent
Antony
Dec 12, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing stay. Rooms and pool are perfect for a family.
Antony
Stayed 8 nights in Dec 2022
10/10 Excellent
Tomoko
Aug 5, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great pool resort!
Tomoko
Stayed 8 nights in Jul 2023
10/10 Excellent
Fares
Jan 15, 2025
Liked: Cleanliness, property conditions & facilities, communication
Nice work
Fares
Stayed 5 nights in Jan 2025
10/10 Excellent
Lindee
Oct 6, 2024
Liked: Cleanliness, property conditions & facilities, communication
We really enjoyed our stay and the three bedroom option was perfect for our family. The kids loved the pool and our private plunge pool right next to the glass window was perfect for close supervision if the kids wanted to swim while dinner was being made.
Lindee
Stayed 7 nights in Sep 2024
10/10 Excellent
Emma
Nov 29, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful place to stay! The resort was very quiet, kids loved the pool and the apartment was so spacious and modern.
Emma
10/10 Excellent
Waleed
Apr 18, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Heather at the reception desk was very helpful, the pool was so nice
Waleed
Stayed 3 nights in Apr 2024
10/10 Excellent
Shane
Oct 24, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very good facilities and as the name suggests a great pool complex.
Shane
Stayed 3 nights in Oct 2022
10/10 Excellent
Alex
Oct 1, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the property. We had a 3 bedroom and it was quiet and had a lovely view out back and pool was only a few steps out of the front door. It is a decent walk to get into town, but there are several shuttle busses available for $10 unlimited trips per day - this worked well for us.
Alex
Stayed 4 nights in Jun 2024
10/10 Excellent
Fiona
Oct 3, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Spacious accommodation and great pools. The team at Pool
Resort are friendly and helpful.
Fiona
Stayed 5 nights in Sep 2022
10/10 Excellent
Nic
Jan 6, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
What an imcredible place to stay. It was modern, clean and even had netflix to watch of a night when we wanted the kids to have some downtime. Would highly recommend and will def stay there again
Nic
10/10 Excellent
Karen
Jul 30, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Pool access with great privacy. Shuttle service is perfect.
Will definitely stay here again :)
Karen
Stayed 6 nights in Jun 2022
10/10 Excellent
Marina
Aug 16, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
We spend a few nights and it was perfect. Had a room with direct Pool Access, kid loved it. Very spacious, including a laundry and great reception. Minor disadvantage is only that it is a bit of the center, need to get in the car for beachside.
Marina
Stayed 3 nights in Jul 2024
8/10 Good
Simona
Jul 27, 2023
Liked: Cleanliness, property conditions & facilities, communication
Nice and modern resort with easy access to the pools. Very nice and friendly staff. Spotless clean. Perfect for couples, family with kids, young people.
Simona
Stayed 3 nights in Jul 2023
10/10 Excellent
Luke
Sep 22, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had the pleasure of staying in one of Pool's 3 bedroom apartments. The unit is a home away from home (with some added luxuries). My family were amazed by the size of the unit and the modern feel. The pool at the complex is to say the least 'first class'. The property manager is absolutely lovely as well.
Luke
Stayed 5 nights in Sep 2024
8/10 Good
KAREN KATHLEEN
Sep 7, 2024
Liked: Cleanliness, property conditions & facilities, communication
The pool is huge and spectacular and the swim out apartments are fabulous with all modern amenities, the parking is convenient. The only downfall is the apartments don’t have fully blockout blinds lots of early morning light shines in.
KAREN KATHLEEN
Stayed 5 nights in Sep 2024
8/10 Good
Greg
Jan 6, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
This property was relaxing. Well maintained a friendly well presented resort with amazing customer service. Ali recommend a short getaway or a long stay
Greg
10/10 Excellent
George
Nov 17, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
From start to finish our experience was exceptional. The staff were lovely and the accommodation and amenities were perfect. The perfect stay! Thank you 😊
George
Stayed 3 nights in Nov 2022
10/10 Excellent
Silvia
Nov 8, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
The 3 bedroom apartment was fabulous the bed so comfortable furniture was great modern appliances the pool was clean
Silvia
8/10 Good
Sheridan
Oct 16, 2023
Liked: Cleanliness, property conditions & facilities, communication
We had a great stay in a 2 bedroom apartment. It was clean and tidy. Quite small but fine for 2 adults and 2 younger kids. Pool was amazing!!!