Mantra Heritage

4.0 star property
Hotel in Port Douglas with an outdoor pool and a hot tub

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Photo gallery for Mantra Heritage

Outdoor pool
In-room safe, iron/ironing board, cribs/infant beds, free WiFi
Suite, 2 Bedrooms | In-room safe, iron/ironing board, cribs/infant beds, free WiFi
Suite, 2 Bedrooms | In-room safe, iron/ironing board, cribs/infant beds, free WiFi
In-room safe, iron/ironing board, cribs/infant beds, free WiFi
Mantra Heritage, in the city center, offers a peaceful escape. Guests can cool off in the outdoor pool, relax in the spa tub, or find quiet moments in the garden. The property provides WiFi and barbecue grills. Staff consistently earn praise for their helpful service.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Laundry
  • Free WiFi
  • Air conditioning
  • Parking included

Room options

Available filters for rooms
Showing 12 of 12 rooms

Hotel Room

  • Sleeps 2

Suite, 1 Bedroom

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Ceiling fan
Separate bedroom
Hair dryer
  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Room, 1 Bedroom (Swim Out)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Ceiling fan
Hair dryer
Private bathroom
  • 78 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Room, 2 Bedrooms

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Ceiling fan
2 bathrooms
Private bathroom
  • 108 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

Room, 2 Bedrooms (Swim Out)

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Ceiling fan
2 bathrooms
Private bathroom
  • 108 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

Suite, 2 Bedrooms

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Ceiling fan
2 bedrooms
2 bathrooms
  • 108 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Refrigerator
Ceiling fan
Hair dryer
Private bathroom
Electric kettle
  • 42 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Two Bedroom Suite

  • Sleeps 5

One Bedroom Suite

  • Sleeps 3

Two Bedroom Dual Key

  • Sleeps 5

One Bedroom Swim Out

  • Sleeps 3

Two Bedroom Dual Key Swim Out

  • Sleeps 5

About the neighborhood

Map
16 Warner Street, Port Douglas, QLD, 4877

What's nearby

  • Macrossan Street - 1 min walk - 0.0 miles
  • Sugar Wharf - 5 min walk - 0.3 miles
  • Port Village Shopping Centre - 5 min walk - 0.3 miles
  • Crystalbrook Superyacht Marina - 5 min walk - 0.3 miles
  • Four Mile Beach - 11 min walk - 0.6 miles

Getting around

  • Cairns Intl. Airport (CNS) - 65 min drive

Restaurants

  • ‪Tin Shed - ‬4 min walk
  • ‪Rattle n' Hum - ‬4 min walk
  • ‪Nautilus Restaurant - ‬5 min walk
  • ‪Origin Espresso - ‬1 min walk
  • ‪The Court House Hotel - ‬4 min walk

About this property

Mantra Heritage

Upscale hotel in the city center
An airport shuttle, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Mantra Heritage. For some rest and relaxation, visit the hot tub. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), barbecue grills, and an elevator
  • A front-desk safe, smoke-free premises, and laundry services
Room features
All guestrooms at Mantra Heritage boast perks such as air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Showers, free toiletries, and hair dryers
  • Balconies, refrigerators, and cookware/dishes/utensils

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • Elevator

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours

Renovations and closures

The property will be renovating from October 8 2025 to November 15 2025 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AUD 45 per person (one-way)
  • Airport shuttle fee per child: AUD 22.95 (one-way), (from 2 to 11 years old)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mantra Heritage
Mantra Heritage Hotel
Mantra Heritage Hotel Port Douglas
Mantra Heritage Port Douglas
Mantra Heritage Port Douglas Hotel Port Douglas
Port Douglas Mantra Heritage
Mantra Heritage Hotel
Mantra Heritage Port Douglas
Mantra Heritage Hotel Port Douglas

Frequently asked questions

Does Mantra Heritage have a pool?

Yes, this property has an outdoor pool.

Is Mantra Heritage pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mantra Heritage?

Self parking is free at this property.

What time is check-in at Mantra Heritage?

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Mantra Heritage?

Check-out is at 10 AM.

Does Mantra Heritage provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AUD 45 per person applies.

Where is Mantra Heritage located?

Located in the heart of Port Douglas, this hotel is steps from Port Village Shopping Centre and Macrossan Street. Anzac Park and St Mary's by the Sea Chapel are also within 5 minutes.

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Reviews

Mantra Heritage Reviews

8.2

Very Good

8.0

Cleanliness

9.6

Location

8.4

Staff & service

8.2

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 150 out of 369 reviews
Rating 8 - Good. 134 out of 369 reviews
Rating 6 - Okay. 53 out of 369 reviews
Rating 4 - Poor. 28 out of 369 reviews
Rating 2 - Terrible. 4 out of 369 reviews

Reviews

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the village surrounded by shops and restaurants, and a short walk to the marina and 4 mile beach. The pools at the complex were fab too.
Stayed 4 nights in Oct 2025

10/10 Excellent

David

The room was spacious, well equipped and very comfortable. The staff at reception were friendly and polite.
Stayed 4 nights in Jul 2025

10/10 Excellent

Nena

Liked: Cleanliness, staff & service, property conditions & facilities
We Actually really had relaxing staying to our hotel and very clean/quiet. Will be staying to this hotel again
Stayed 1 night in Mar 2025

10/10 Excellent

Tom

easy access, nice rooms and affordable ◡̈
Stayed 1 night in Nov 2024

8/10 Good

MAXWELL

Liked: Cleanliness, staff & service, room comfort

Week in the tropics!!

In Port Douglas for a family wedding, could not have found a more convenient location, whether it was for a run, a walk to the marina, local football ground, just perfect!!!
Stayed 7 nights in May 2025

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, amenities
Property was close to everything
Stayed 4 nights in Mar 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very well located property in the heart of Port Douglas. Very clean and friendly staff. Would stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Misa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That accommodation is amazing :D !!! Staffs are very kind and facilities are very good (pool, shopping center and good restaurants are very close) I would like to stay there again! Thank you very much ♡
Stayed 3 nights in Feb 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about this property. 2A 2C (7-9) and booked 2 bed apartment. Bed arrangement was great. 2mins walk to Coles and all other major shops in Main Street. Great pool. We love how it’s connected by a walk way to the Main Street also for ease to shops and restaurants. If you’re a family, this is your place to stay.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location, close to everything.
Stayed 2 nights in Jul 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here, it was central to everything & for an old building it is maintained beautifully. The room was clean & comfortable & the kitchenette was perfect for our week stay. We especially loved our swim up private deck. 10 out of 10. We will be back
Stayed 7 nights in Dec 2024

8/10 Good

lee

Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel in the heart of the Main Street, The room was clean , tidy and comfortable. Only real negative of this hotel is for anyone with mobility issues.. there are lots of stairs around the hotel and the lift doesn’t take u to all rooms .
Stayed 5 nights in Nov 2024

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every bit of it ,except the stairs .thank goodness for the lift
Stayed 4 nights in Apr 2023

6/10 Okay

Syrie

Disliked: Cleanliness, staff & service, property conditions & facilities
The bathroom was mouldy, the room smelt like mould. The lights flickered (bathroom and bedsides) no one at reception, hard to find the room!! The people we travelled with had better rooms 😭
Stayed 1 night in Apr 2024

8/10 Good

Bree

Liked: Cleanliness, amenities, property conditions & facilities
Had an unnecessarily challenging conversation with a staff member over the phone regarding a last minute change to the booking; however, the front office manager was very understanding and flexible, and upon arrival staff were friendly, helpful, and professional. Room was clean and comfortable with the exception of some hair behind the toilet and bathroom sink that did not belong to us - not a big deal in the grand scheme of things. Very easy parking, convenient location, great amenities for families - will definitely stay here again. Will definitely stay here again.
Stayed 1 night in Apr 2023

6/10 Okay

Armando

Liked: Amenities
Never Staying Here Again Giving 3 stars only because the bed and pillows were decent — but the rest was a mess. I asked staff if I could heat the room and they told me it was possible — but later I found out the system only cools, no heating at all. When I called guest services for help, they told me to “just play with it” or search online. We were cold and sick, so I requested blankets — but after 5 PM, all requests cost $25 because there’s no staff on-site. That’s outrageous. I ended finding them by myself the staff does not even know them have them. The elevator doesn’t reach all floors, so I had to carry heavy luggage up stairs. None of this is disclosed on their site, nor the fact that there’s no support after hours. For the price we paid (not cheap!), there was:    •   No cleaning for 3 days    •   No extra towels    •   Loud music at night    •   Dirty carpets Eddie at reception was helpful, but the woman at guest services was careless and unhelpful. Never staying here again. This place charges hotel prices with zero service.
Stayed 1 night in Jul 2025

6/10 Okay

Anna

Liked: Staff & service, amenities
We were in hotel room, staff were helpful, wifi was shocking we had to use our on data as wifi dropped out within minutes if you actually go any wifi. Linen, beach towels only supplied once during our 10 day stay, if you wanted extra you had to pay $20.00 per change, Room only cleaned once during our stay, we had to take down our rubbish out to bins in carpark. No restaurant facilities had to go out each night to local restaurants, Coles very close but as we were in hotel part no facilities to be able to cook although plates, cutlery, glasses supplied. Area was kept clean and staff friendly, showing its age, our sink required plug replacing and while they said they would be back they never did, but this could be because of parts not available. We stayed in Room 1316, hotel on main street and lots of shopping and restaurants within walking distance.
Stayed 10 nights in Aug 2022

4/10 Poor

Katie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hazardous

Definitely not worth the premium price. We paid for a private swim up suite and found a small, dirty, unappealing pool which was completely overlooked from the back of a small shopping centre. The suites are in a seperate part from the hotel, attached to the shopping centre. Access was from a dank basement shared with store cupboards and shopping centre toilets. Other issues included mould (all over the bathroom) an useable kitchen with sticky surfaces and to get into the shower, you need to step over a knee high wall in the bathroom. Certainly not suitable if you're not agile. I'm tall and fairly flexible and have bruises and cuts on my knees from it. The entire hotel is also a maze of stairs, so wouldn't recommend if you have lots of luggage!
Stayed 4 nights in Sep 2023

10/10 Excellent

Lucy

Liked: Cleanliness, amenities, property conditions & facilities
All facilities and room where clean. Staff were very accomodating and helpful
Stayed 5 nights in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was perfect for us; the location is the best, as there's no need to drive to the shops since it is in the middle of town. The pool areas are excellent. We will come back again in the future.
Stayed 2 nights in Sep 2025

10/10 Excellent

Bruce Edward

Liked: Cleanliness, amenities, property conditions & facilities
Loved the location at the centre of Port Douglas. And the pools.
Stayed 7 nights in Jul 2025

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
We have stayed at Mantra Heritage on a number of occasions and will continue to return , staff are warm and friendly and it is so conveniently located
Stayed 7 nights in May 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a very handy location. A walk to everywhere, like the shops, the Marina, resturants.
Stayed 4 nights in May 2025

6/10 Okay

Phil

Liked: Staff & service
The property needs an update. I could not get a ice and an ice bucket. Room service only avaible if booked for five days or more
Stayed 3 nights in May 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2025