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Macrossan House

4.0 star property

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Apartment, 1 Bedroom, Mobility Accessible | Balcony - Macrossan House (Port Douglas)
Outdoor pool, a heated pool, open 8:00 AM to 8:00 PM, sun loungers - Macrossan House (Port Douglas)
Apartment, 1 Bedroom (Ground Floor) | Balcony - Macrossan House (Port Douglas)
In-room safe, iron/ironing board, free WiFi, bed sheets - Macrossan House (Port Douglas)
2 Bedroom Dual Key Apartment | Private kitchen | Full-size fridge, microwave, stovetop, coffee/tea maker - Macrossan House (Port Douglas)
Located close to Macrossan Street and Anzac Park, Macrossan House provides a terrace, a shopping mall on site, and laundry facilities. In addition to car rentals on site, guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Dryer
  • Free WiFi
  • Air conditioning

Room options

View all photos for Apartment, 1 Bedroom, Mobility Accessible

Apartment, 1 Bedroom, Mobility Accessible | In-room safe, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom, Mobility Accessible

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Apartment, 1 Bedroom

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Port Douglas, Macrossan House is in the city center and near the beach. Shoppers can check out Macrossan Street, while everyone can enjoy the natural beauty of Anzac Park and Rex Smeal Park. Don't miss out on a visit to Wildlife Habitat. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby. Visit our Port Douglas travel guide
View more Apartments in Port Douglas
Map
19 Macrossan Street, Port Douglas, QLD, 4877

What's nearby

  • Macrossan Street
    Macrossan Street
    1 min walk - 0.0 miles
  • St Mary's by the Sea Chapel
    St Mary's by the Sea Chapel
    3 min walk - 0.2 miles
  • Sugar Wharf
    Sugar Wharf
    6 min walk - 0.4 miles
  • Four Mile Beach
    Four Mile Beach
    9 min walk - 0.5 miles
  • Port Village Shopping Centre
    1 min walk - 0.0 miles

Getting around

  • Cairns Intl. Airport (CNS)
    67 min drive

Restaurants

  • Cafe Ziva
    1 min walk
  • Jungle Fowl
    4 min walk
  • Nectar Port Douglas
    4 min walk
  • Tin Shed
    6 min walk
  • N17 burger co
    1 min walk

About this property

Macrossan House

This smoke-free apartment building features an outdoor pool, laundry facilities, and limo/town car service. Free WiFi in public areas and free self parking are also provided. Additionally, express check-in, tour/ticket assistance, and barbecue grills are onsite. Each apartment provides an LCD TV with satellite channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a dryer and a dining area, and other amenities include free WiFi and a balcony. Weekly housekeeping is available.
Macrossan House offers 16 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and safes. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Accommodations at this 4-star apartment have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Port Douglas apartment provides complimentary wireless Internet access. 40-inch LCD televisions come with satellite channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered weekly and in-room massages can be requested.

Recreational amenities at the apartment include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Beach

  • White sand beach nearby
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Fenced pool
  • Heated pool
  • In-room massages
  • Outdoor pool
  • Pool gate
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Limo/town car service
  • Car rental
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 40-inch LCD TV with satellite channels
  • DVD player

Outdoor areas

  • Balcony
  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Dryer
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Safe
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • In a village
  • In an entertainment district
  • In the city center
  • Near the bay

Things to do

  • Designer stores
  • Heated pool
  • Shopping mall
  • Bicycle rentals nearby
  • Ecotours nearby
  • Fishing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rentals/tours nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Whale watching nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 16 units
  • 3 floors
  • Access via exterior corridors
  • Connecting units available
  • Property does not allow children

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children 7 and younger are not allowed at this property; All guests older than 7 are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: AUD 46 per person
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Children 7 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Macrossan House Holiday
Macrossan House Holiday Apartments
Macrossan House Holiday Apartments Port Douglas
Macrossan House Holiday Port Douglas
Macrossan House Apartment Port Douglas
Macrossan House Apartment
Macrossan House Port Douglas
Macrossan House
Macrossan House Apartment
Macrossan House Port Douglas
Macrossan House Apartment Port Douglas

Frequently asked questions

Does Macrossan House have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools. Pool access is from 8:00 AM–8:00 PM.

Is Macrossan House pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Macrossan House?

Check-in start time: 2 PM; Check-in end time: 10 PM.

What time is check-out at Macrossan House?

Check-out is at 10 AM. Late check-out is available for a fee.

Does Macrossan House provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AUD 46 per person applies.

Where is Macrossan House located?

Located in the heart of Port Douglas, this apartment building is within a 5-minute walk of Anzac Park, Rex Smeal Park, and St Mary's by the Sea Chapel. Sugar Wharf and Four Mile Beach are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Macrossan House Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 277 out of 378 reviews
Rating 8 - Good. 87 out of 378 reviews
Rating 6 - Okay. 5 out of 378 reviews
Rating 4 - Poor. 7 out of 378 reviews
Rating 2 - Terrible. 2 out of 378 reviews

Reviews

Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location with parking on site.Easy walk to eateries. Nice clean unit. Friendly and helpful staff.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Suzanne Graces Ann Philomina

Liked: Cleanliness, communication, listing accuracy
The property is super convenient, located on the main street close to shopping, Coles, eateries and a short walk to the beach. The unit I stayed in was clean and nicely furnished; overlooked the pool but foliage provided privacy for breakfast on the balcony.The pool isn't big but it's there should you need to exercise or relax poolside. The kitchen had what I needed for self-catering and the soap, shampoo and conditioner were of good quality. It was relaxing and I had a great stay.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was one of the nicest and cleanest rooms and establishment I have ever stayed in. The owners were also fabulous and so helpful. The hotel was right on the main st near the supermarket and eateries. We will be back for sure
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Guy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful stay. Beautifully furnished suite, clean & well equipped kitchenette, comfy bed and very helpful people running the place. Located on the main street in Port Douglas, making it an easy walk to everything we needed.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and spacious and in a very convenient position. The staff were friendly and welcoming.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

jamie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location was spot on
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, room comfort, communication
We had a great experience staying at Macossan House, it was in a great location the facility was modern, comfortable and clean. Would recommend as a great place to stay in Port Douglas.
Stayed 6 nights in Sep 2025
Verified

8/10 Good

CHERYL

Liked: Cleanliness, room comfort, communication
GREAT LOCATION VERY HELPFUL MANAGERS.
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Gail

Liked: Cleanliness, amenities, communication
Our stay was excellent couldn’t fault the room so clean and cool had a balcony which was shaded by palms lovely outlook. The unit had everything you needed in it, which I was very surprised. Would highly recommend Macrossan house we will be back
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, well maintained. Very quiet for being in the centre of town. Friendly and very helpful owners. Would recommend staying there.
Stayed 8 nights in Aug 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was very clean. Staff very friendly and helpful. Macrossan House was right in the main street - easy access to everything. Walk to both beaches, walk to marina and cruises. Absolutely wonderful and beautiful place to stay. Would highly recommend and would definitely book again!
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, room comfort, communication

Great location

We really enjoyed staying here! The apartment was spacious and comfortable. The location was great - right in the center of town but only a short walk to the beach. And even though it was in the center of town, it was very quiet! Gary and Jo were great and we appreciated the airport pickup and drop off. We were also able to do laundry on the property.
Stayed 8 nights in Aug 2025
Verified

8/10 Good

Athanasios

Liked: Cleanliness, property conditions & facilities, communication
Great place to stay, in the heart of the shops and restaurants and surprisingly very quiet.
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Marianne Hendrika Johanna

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was in a great location and the room was very comfortable.
Stayed 7 nights in Jan 2024
Verified

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities, communication
A lovely aparthotel run by a lovely couple who recommended local restaurants and was able to book excursions for me. I would absolutely return to the Macrossan if staying in Port Douglas again.
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Pauline

Liked: Cleanliness, property conditions & facilities, communication
Very central to everything
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
Gary and Jo were super helpful with dinner ideas and things to do in the area, both really nice people. Room was clean, well stocked, a nice size and the location was walkable to shops and restaurants as well as the beach and pier. Parking was available and convenient and our place was super private and quiet. Highly recommend!
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great position on the main street, so close to shops and eateries. Well maintained and comfortable rooms. Lovely owners who were very helpful. Would happily stay again.
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Julie

Liked: Cleanliness, room comfort, communication
Excellent facilities and room met all expectations. Great help with booking tours as well.
Stayed 6 nights in Jul 2023
Verified

10/10 Excellent

Denise

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was so central to all the amenities. The apartment was very clean comfortable and had everything you would need.
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment is a good size and great location if you want to be in town. It was a 10 minute walk to 4 mile beach which is lovely. Jo was very helpful with suggestions and let us check out late.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Owners were charming and very helpful. They arranged airport transfers for us and provided recommendations for excursions.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities, communication
Property was centrally located in Main Street of town despite the location property was quiet owners were very helpful with places to eat and tours and friendly east going couple along with Tilly the receptionist
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was perfect for our 5 day stay. The hosts were wonderful and gave us great advice on which tours to go on. Bars, restaurants, supermarkets and great shopping all within walking distance….would definitely recommend Macrossan House.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Tracy Alix

Liked: Cleanliness, property conditions & facilities, communication
Fantastic location right in the heart of town. Very clean rooms and building, and the hosts very friendly and helpful. Will definitely be returning.
Stayed 6 nights in May 2024