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Portside Motel

Property class: 3

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Photo gallery for Portside Motel

Terrace/patio - Portside Motel (Port Campbell)
Front of property - Portside Motel (Port Campbell)
Room - Portside Motel (Port Campbell)
Interior entrance - Portside Motel (Port Campbell)
Living area - Portside Motel (Port Campbell)
Portside Motel provides amenities like a garden and laundry facilities. Stay connected with free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • Kitchen

Room options

View all photos for Family Apartment, 2 Bedrooms

Room

Family Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Located in Port Campbell, Portside Motel is near the beach. While the natural beauty of Port Campbell National Park and Twelve Apostles Marine National Park can be enjoyed by anyone, those looking for an activity can check out Newtons Ridge Estate Vineyard & Winery. Visit our Port Campbell travel guide
View more Motels in Port Campbell
Map
62 Great Ocean Road Lord St, Port Campbell, VIC, 3269

What's nearby

  • A coastal landscape with cliffs and waves at sunset.
    Port Campbell National Park
    2 min walk - 0.1 miles
  • A coastal landscape with a sandy beach, rocky cliffs, and clear blue waters.
    Loch Ard Gorge
    8 min drive - 5.6 miles
  • A coastal landscape with prominent rock formations and a sandy beach.
    The Twelve Apostles
    8 min drive - 8.0 miles
  • Port Campbell Visitor Information Centre
    5 min walk - 0.3 miles
  • Port Campbell Foreshores
    7 min walk - 0.4 miles

Getting around

  • Melbourne Airport (MEL)
    177 min drive

Restaurants

  • 12 Rocks Beach Bar Cafe
    6 min walk
  • Port Campbell Hotel
    4 min walk
  • Waves Cafe and Bar
    5 min walk
  • Sow & Piglets Brew Pub
    5 min walk
  • Cafe on Lords
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 1 building
  • 1 floor
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 30 per night

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Crib (infant bed) fee: AUD 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Alcohol is not served at this property

Frequently asked questions

Is Portside Motel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Portside Motel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Portside Motel?

Check-out is at 10:00 AM.

Where is Portside Motel located?

Situated near the beach, this motel is within a 5-minute walk of Port Campbell National Park and Port Campbell Visitor Information Centre. Port Campbell Foreshores and Lookout are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Portside Motel Reviews

8.6

Excellent

8.8

Cleanliness

8.8

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 186 out of 451 reviews
Rating 8 - Good. 208 out of 451 reviews
Rating 6 - Okay. 41 out of 451 reviews
Rating 4 - Poor. 9 out of 451 reviews
Rating 2 - Terrible. 7 out of 451 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Walking distance to everything in town & the beach. Friendly service. Immaculately clean. Plenty of off street parking. Comfy bed
Stayed 4 nights in Dec 2021
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
The facility looked way older and shabby than it was shown in the pictures. No toiletries No bathmats etc Not enough cutlery To top it all up, the air-conditioning kept making such a horrible noise all night that we had no sleep at all after a 4 hour drive from Melbourne. Tried to have a one night getaway with family after which we ended up extra tired and exhausted due to the lack of sleep. We regret booking here.
Stayed 1 night in Jul 2021
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service
Good location - easy stroll into town. Room was overpriced compared to other places I've stayed in town, shower was below average (water flow so slow) and had to chase house keeping to change our towels and get some toilet paper during our 4 day stay. Place could do with a deep clean. All in all it was just OK
Stayed 2 nights in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was very comfortable with all essential amenities. The room was very clean.
Stayed 1 night in Mar 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Comfortable, clean and good daily service. Only downside was minimal glassware etc, but that's all.
Stayed 2 nights in Feb 2021
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely overpriced. The room was dated and somewhat grubby looking - the carpets and couch were stained and dirty looking and the dining chair cushions had tears. On arrival, we had to call a mobile number to find out what room we were in as there was no staff onsite. There was one wall-mounted soap dispenser for hand soap and for shampoo. We paid $272 per night and expected more for that price.
Stayed 7 nights in Jan 2021
Verified review

6/10 Okay

Disliked: Staff & service
Extremely disappointed when checking in that reception isnโ€™t open and there is a note on the door asking you to call a mobile and make sure you have your credit card ready. After calling several times it went to message bank and we then had to wait in the car park for someone to call back. After travelling all day and being wet from sightseeing, last thing I want to do it sit in the car waiting for a call back. Then to be told our room was unlocked and keys inside. Very poor way to run a business and wonโ€™t return. On check out also reception locked and just left keys in room. Weird very weird. Please be aware wifi advertised as available but we couldnโ€™t get anything. Tried searching for our next days travel but not able to get on. Again disappointing.
Stayed 1 night in Dec 2020
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very aged hotel. Dead bugs stains all over. There's no reception and check-in is done via phone and went straight to voicemail a few times but ultimately got a response. Most concerning part is they tell you which room is assigned to you and the room was unlocked. When I went in the TV was on. I paid $149 for one night.
Stayed 1 night in Dec 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Super location for all the main highlights of the great Ocean road. Lots of places to eat nearby if you don't want to self cater and the local cafe was open at 6am for a great breakfast to set you up for the day.
Stayed 2 nights in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location. Easy parking. Short walk to restaurants.
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
No reception. You have to phone on arrival and phone mobile reception is poor. Annoying after a long drive.
Stayed 1 night in Feb 2020
Verified review

6/10 Okay

It is an older facility that is starting to show its age. The shower leaks and it's one of those that that is not self contained so it leaves the floor wet all the time. Don't leave any food material on the counter because it will end up being covered with many small ants.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend Portside Motel. Only 10 minute walk to cafes, restaurants, bars, beach. The beach is gorgeous. Theres snorkling, life savers and sheltered from wind. One of my favourites was that the beds where so comfortable, quiet clean spacious rooms. Great TV reception and the receptionist was so helpful and such a beautiful lady. Close to 12 Apostles, Loch Ard gorge, 12 Apostles gourmet trail, Petersborough. Already booked in for nxt year ๐Ÿ˜Š
Stayed 3 nights in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, amenities
Room was large, site was quiet, check in and check out process seamless.
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stroll to the cafes and restaurants. Love the town.
Stayed 1 night in Dec 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was high compared to the ones nearby when we arrived and check. Service was poor. Did not clean the room norm change towels. No service was provided
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Liked: Staff & service
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Stayed 1 night in Nov 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service
Turned up before 6pm to check in and there was nobody in reception. There was just a note on the door that told us we were in number 2 which was unlocked and the keys were in the room. When we got in the room it was basic which was fine but the amount of dead bugs squashed on the wall or ceiling was disgusting. Not the greatest experience
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness
Great to be contacted re arrival time. All as expected. Outsie patio needs to be cleaned.
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and clean. It is near the restaurant and cafe.
Stayed 1 night in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommodating, the room was extremely clean, the bed was comfy and everything we need was provided.
Stayed 2 nights in Oct 2019
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The decor was different and garden was pretty. Good towels. The shower was curtained and did not have a cubical which meant water all over the floor. Bathroom amenities were in bulk and not attractive.
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great find, nice 1 night stop for family of 3

Very easy check in process, very comfortable bed - modest rooms in small complex, great location close to main shopping precinct of Port Campbell.
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family tour to 12 apostle

Itโ€™s a very cozy and roomy house. We love to stay in the living room watching tv or having our big meal. Itโ€™s just like at home. Very comfortable !
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Close to town and accommodation had plenty of space.
Stayed 1 night in Aug 2019