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Seven Stars Hotel

Property class: 3

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Photo gallery for Seven Stars Hotel

A swimming pool with a 'Welcome' sign, a mural of dolphins, and a 'No Diving' sign. - Seven Stars Hotel (Port-au-Prince)
A hotel reception area with a reception desk, a sofa, a coffee table with magazines, and a plant. - Seven Stars Hotel (Port-au-Prince)
A banquet hall with round tables, each set with white tablecloths, green sashes, and floral centerpieces. - Seven Stars Hotel (Port-au-Prince)
A staircase with a wooden railing, a ceiling fan, and red accents on the walls. - Seven Stars Hotel (Port-au-Prince)
A hotel room with two beds, a ceiling fan, and curtains on the windows. - Seven Stars Hotel (Port-au-Prince)
Consider a stay at Seven Stars Hotel and take advantage of free continental breakfast, laundry facilities, and a bar. The on-site restaurant offers breakfast, lunch, and dinner.

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Studio, 1 Bedroom

A bedroom with a bed, bedside tables, a chair, a desk, a mirror, and a door.

Studio, 1 Bedroom

  • City view
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room, 2 Queen Beds

A hotel room with two beds, a ceiling fan, and curtains on the windows.

Double Room, 2 Queen Beds

  • City view
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Room, 1 Queen Bed

A neatly made bed with a brown bedspread and white linens, a wooden headboard, and a small bedside table with a drawer.

Single Room, 1 Queen Bed

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room

A hotel room with four beds, a large mirror, and a door leading to another room.

Family Quadruple Room

  • City view
  • 25 sq m
  • Sleeps 8
  • 4 Queen Beds

About the neighborhood

GCH Catchment area, a neighborhood in Port-au-Prince, is home to Seven Stars Hotel. National Pantheon Museum and Museum of Haitian Art are cultural highlights, and some of the area's attractions include Centre Culturel Brésilien Celso Ortega Terra and Le Centre d’Art. Visit our Port-au-Prince travel guide
Map
Delmas 33 no 19 a Cote Henfrasa, Port-au-Prince, 1234

What's nearby

  • A ruined cathedral with tall columns and a large circular stained glass window.
    Port-au-Prince Cathedral
    6 min drive - 4.0 miles
  • A large white building with domed roofs, surrounded by a well-maintained lawn and palm trees. Flags are flying atop the building.
    National Palace
    7 min drive - 4.4 miles
  • Church of St. Peter
    6 min drive - 3.6 miles
  • Champs de Mars Square
    7 min drive - 4.0 miles
  • Museum of Haitian Art
    7 min drive - 4.0 miles

Getting around

  • Port-au-Prince (PAP-Toussaint Louverture Intl.)
    11 min drive

Restaurants

  • Msp Restaurant
    3 min drive
  • Kay 83
    4 min drive
  • Les Délices De Françoise
    13 min walk
  • Epi D'Or
    4 min drive
  • Eco Cafe
    6 min walk

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Property amenities

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Power and water outages might take place at this property during the afternoon and/or evening until further notice.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Important information

Optional extras

  • Airport shuttle fee: USD 10.00 per person (one way)
  • Airport shuttle fee per child: USD 10.00 (one-way), (from 4 to 12 years old)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
Safety features at this property include a security system and window guards

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does Seven Stars Hotel have a pool?

Yes, this property has an indoor pool.

Is Seven Stars Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at Seven Stars Hotel?

Check-in start time: 10:00 AM; Check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Seven Stars Hotel?

Check-out is at noon.

Does Seven Stars Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 10.00 per person applies.

Where is Seven Stars Hotel located?

Located in GCH Catchment area, this hotel is within 6 mi (10 km) of Port-au-Prince Cathedral, Champs de Mars Square, and National Pantheon Museum. Museum of Haitian Art and National Palace are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Seven Stars Hotel Reviews

5.6

6.0

Cleanliness

4.8

Location

6.0

Staff & service

5.2

Property conditions & facilities
Rating 10 - Excellent. 5 out of 28 reviews
Rating 8 - Good. 6 out of 28 reviews
Rating 6 - Okay. 3 out of 28 reviews
Rating 4 - Poor. 4 out of 28 reviews
Rating 2 - Terrible. 9 out of 28 reviews

Reviews

Verified review

2/10 Terrible

Camoens

Disliked: Staff & service, amenities, property conditions & facilities
The property doesn't look like a hotel, nothing work, the pool was out of service, the TV doesn't work, there is no wifi on property. A restaurant with no food and no beverage not even water. The room only has 2 outlet. If the tv is on that left you with one other choice. No iron or iron board. The worst i ever seen for that price
Stayed 1 night in Oct 2023
Verified review

4/10 Poor

JIMY

Disliked: Property conditions & facilities
there was no wifi at all, i was there for four long days with no wifi. the staff was very nice, front desk was extremely professional and friendly. and it seemed like that management didn't care about the fact that there was no wifi in the whole place. i do not live there therefore i had to pay for the internet every single day out of pocket.
Stayed 4 nights in Oct 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything it is very clean the service en General was execellent
Stayed 4 nights in Dec 2019
Verified review

8/10 Good

Jules

Liked: Cleanliness, staff & service
J’ai été flatté par l’hospitalité et l’accueil a l’hôtel, jai deploré le manque de suivi des clients avant l’arrivée
Stayed 3 nights in Nov 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
In general it was okay and clean. The staff was friendly. What I like the most was the food in the hotel restaurant was good and not too much expansive. The hotel is also close to the airport.
Stayed 2 nights in Feb 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Lie on Description

There were no Wi-Fi, even though both the staff and their description online said there was Wi-Fi. Not right to mislead customers like this, especially if one's work require Wi-Fi. And the customer service was also lacking. I would definitely not recommend this hotel.
Stayed 1 night in Feb 2018
Verified review

8/10 Good

jimy

Needs a lot of work but okay.

The location was very convenient, but the free breakfast ends at 9 am, that’s mean after 9 am One has to pay to eat. The shower head was extremely dirty. The courtesy water In the fridge was very helpful. Overall the stay was okay.
Verified review

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

THAT WAS A REALLY REALLY BAD EXPERIENCE.

I DID NOT REALLY EXPEND ALL MY TIME IN THIS HOTEL BUT THE DAYS THAT PASSED THERE WERE REALLY REALLY BAD. ALMOST CALLED FOR A REFUND. THE BREAKFAST IN THIS HOTEL WAS THE SAME THING EVERYDAY. ONE DAY WAS TAKING A SHOWER THE WATER CUT OFF RIGHT IN THE MIDDLE OF MY RISING MY BODY. IMAGINE THE FEELING OF IT. COUPLE TIMES HAD TO RUN TO THE RECEPTIONIST TO ASK FOR TOWEL, ONE NIGHT CAME HOME AFTER THREE DAYS THE ROOM NEVER BEEN DONE WHEN I LEFT THE SIGN FOR SERVICE, THE WORST OF IT TOLD THE GUY OK GIVE ME TWO TOWELS AND I CAN DO THE BED MYSELF, HE OPENED 12 ROOMS CAN NOT FIND TOWELS., PLEASE I DESERVE A REFUND. THANK YOU.
Stayed 19 nights in Nov 2017
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort

A regular hotel, did not meet expectations

The maid service is not very good.
Stayed 2 nights in Oct 2017
Verified review

4/10 Poor

Steven

Disliked: Staff & service, property conditions & facilities, room comfort

Won't go back!

From the beginning of our stay to the end this was pretty disappointing. First they had no record of our reservation. I had gotten a room with two queen beds and took us, 4 men, to a room with one double bed! They did give us what I reserved but the girl who helped us had a bad attitude. The ac in our room worked, it sounded like it was on at least, but did not cool the room. One nice touch was a washed car when we woke up and we did get help for a flat tire. Overall this was a pretty disappointing experience.
Stayed 1 night in Oct 2017
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to downtown or uptown

Lots of hot water, everything is tiled, service is very accommodating. Restaurant is in the basement and tends to be warm. Food needs lots of work. A/C and privacy was great and electricity was consistent.
Stayed 3 nights in Jun 2017
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff good restaurant good food peace of mine near everything transportation airport is about 10 minutes.afordable price
Verified review

4/10 Poor

Carl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's just about time

It was just ok
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too much noise in the area

I didn't enjoy my stay at all.its terrible .not what I was expected at all.
Verified review

2/10 Terrible

Verified traveler

Liked: Staff & service

They had no record of my booking.

I had to full price again in cash. This took most of the money we came with to help others.
Verified review

2/10 Terrible

Rousseau

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Service.

I did not provide a key to the room because they told me it was after 9:00. I was very disappointed because I could even sleep so much mosquitoes and at 7:30 a.m. I went for breakfast they told me come back in 15 minutes then after 15 minutes/10 minutes finally, I left without the breakfast.
Verified review

4/10 Poor

Hilson

Disliked: Property conditions & facilities, room comfort

Unpressive

Hotel needs an overall make over. Food is somewhat ok.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and very friendly

Overall good experiance and good experiace I would recommend to any one
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not good
Verified review

6/10 Okay

Carl

take off time.

Water get cut off any time,but stay was ok.
Verified review

6/10 Okay

Diferson

Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Herkengs

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Hans

Stayed 2 nights in Dec 2021
Verified review

2/10 Terrible

Verified traveler

Stayed 1 night in Oct 2020
Verified review

8/10 Good

Verified traveler

Stayed 1 night in Jan 2020