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Renaissance Hotel

3.0 star property
Relax by an inviting pool surrounded by lush gardens. Let helpful staff take care of your needs while you enjoy your stay.

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Photo gallery for Renaissance Hotel

Outdoor pool - Renaissance Hotel (Port-au-Prince)
Lobby sitting area - Renaissance Hotel (Port-au-Prince)
Property grounds - Renaissance Hotel (Port-au-Prince)
Front of property - Renaissance Hotel (Port-au-Prince)
Lobby sitting area - Renaissance Hotel (Port-au-Prince)
Welcome to Renaissance Hotel, where a continental breakfast and poolside bar await. Enjoy the outdoor pool, relax in the garden or unwind at the 24-hour front desk with multilingual staff assistance.

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Room options

View all photos for Standard Room, Executive Level

Standard Room, Executive Level | Property grounds

Standard Room, Executive Level

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio, Kitchenette

Premium bedding, free WiFi

Studio, Kitchenette

  • Sleeps 3
  • 1 King Bed

About the neighborhood

Tabarre is home to Renaissance Hotel. Port-au-Prince Cathedral and National Palace are local landmarks, and some of the area's attractions include Centre Culturel Brésilien Celso Ortega Terra and Le Centre d’Art. Visit our Tabarre travel guide
Map
Tabarre 52, Port-au-Prince

What's nearby

  • Church of St. Peter
    14 min drive - 3.6 miles
  • Marassa Gallery
    14 min drive - 3.9 miles
  • Nader Art Gallery
    14 min drive - 3.9 miles
  • Expressions Art Gallery
    16 min drive - 4.3 miles
  • Champs de Mars Square
    23 min drive - 6.6 miles

Getting around

  • Port-au-Prince (PAP-Toussaint Louverture Intl.)
    17 min drive

Restaurants

  • Médaille restaurant
    5 min drive
  • Smoke House
    6 min drive
  • Point Chaud
    6 min drive
  • Kay 83
    7 min drive
  • 5 Coins Restaurant
    6 min drive

About this property

Renaissance Hotel

Property highlights
At Renaissance Hotel, you can look forward to free continental breakfast, a poolside bar, and a terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Babysitting (surcharge), 1 meeting room, and a 24-hour front desk
  • Multilingual staff
Room features
All guestrooms at Renaissance Hotel offer comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and separate sitting areas.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Separate sitting areas, on-request microwaves, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Free local calls
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Renaissance Hotel Port-au-Prince
Renaissance Port-au-Prince
Renaissance Hotel Hotel
Renaissance Hotel Port-au-Prince
Renaissance Hotel Hotel Port-au-Prince

Frequently asked questions

Does Renaissance Hotel have a pool?

Yes, this property has an outdoor pool.

Is Renaissance Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Renaissance Hotel?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Renaissance Hotel?

Check-out is at 11 AM.

Where is Renaissance Hotel located?

Situated in Tabarre, this hotel is within 6 mi (10 km) of Centre Culturel Brésilien Celso Ortega Terra, Church of St. Peter, and Marassa Gallery. Monnin Gallery and Nader Art Gallery are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Renaissance Hotel Reviews

5.6

5.8

Cleanliness

7.2

Location

6.4

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 5 out of 27 reviews
Rating 8 - Good. 4 out of 27 reviews
Rating 6 - Okay. 4 out of 27 reviews
Rating 4 - Poor. 7 out of 27 reviews
Rating 2 - Terrible. 7 out of 27 reviews

Reviews

Verified

4/10 Poor

Jan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing is working in this "Hotel", there is basically just nothing. Not going there again.
Verified

2/10 Terrible

Foufoune

Disliked: Cleanliness, staff & service, property conditions & facilities
This place didn’t worth $57 they took from us , our room was dirty and full of mosquitos. The place is full Cuban workers they come get on a lousy bus at 3 am , not to mention the swimming pool party all night long . Worse place in town .
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since the last time I went there, there's a lot of improvement. The Wi-Fi is getting better. The staffs had always been great they very friendly, great personality, they always ready to help. They recently expand they have more rooms and a brand new indoor bar. There still room for improvement.
Stayed 4 nights in Mar 2019
Verified

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a nice hotel, the staff is excellent. And i will stay there whenever i go to haiti again
Stayed 7 nights in Sep 2018
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Overall experience at the hotel was okay, but there some work that can be done. Staffing was great. The food was okay, they need to have more choices for Breakfast. There Wifi needs to be better, because the wifi only works in certain area of the building and not in the rooms, they also needs to fix the channels for the TVs in the room as well.
Stayed 4 nights in Aug 2018
Verified

2/10 Terrible

Edrice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
that place for me doesn't exist for incorrect address
Stayed 2 nights in Jul 2018
Verified

2/10 Terrible

Merlin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location but bad service

Nothing was working while I was there. The bathroom was a mess and I had to come to clean my room. There was a big shortage of water, TV was not working, and the AC. The was very uncomfortable. The fridge and microwave were bad. There are a lot things that need to be fixed in this hotel.....
Stayed 6 nights in Jun 2018
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
I stayed for one night at this nearby property to the airport after a flight cancelation. This hotel seems primary set for Cubans, all memos are written either in Spanish or English. Our room had many flies even with air conditioning, a standard 2 star property. Customer service there was awful not certain if it was simply because we were a Haitian couple but you could tell the service we were receiving was different from the tourist coming from Cuba. I did feel it was important to leave a review mostly in regards to my experience with breakfast. The hotel stay came with breakfast, we were denied breakfast and were advised that the only breakfast they offered was made with Cuban spices and Haitian do not eat the food and this was mentioned to us after 30 minutes waiting for eggs and bread that they initially said we were receiving. Now they did not know I am a travel agent by profession and I travelled to Cuba and I have experienced Cuban food first hand and never had any issues. I also want to press the issue that this location has nothing to do with Cuba, as Cuban hospitality is top in the Caribbean and this is a poor representation of anything Cuban. No I would never go back to this property mainly because I find it ridiculous for a hotel to be in Haiti and have nothing for the Haitians, it was really hard to ear this words ’’Haitians do not eat here’’; besides being borderline racist, I would never say Canadians don’t eat here while in Canada (home town). We simply left.
Verified

4/10 Poor

jl

Disliked: Property conditions & facilities, room comfort

not to bad hotel is close to the airport

They picture they show is not real they I spend 6 days I enjoyed only the view the pool. they internet for the guest never working for me Toilet paper on demand they have lake on the woof. for the neighborhood is go
Stayed 6 nights in Jan 2018
Verified

10/10 Excellent

vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

This hotel is awesome! Very clean with friendly and accommodating staff. They went the extra mile and made us a vegetarian meal when there wasn't one on the menu. The pool is lovely and, while the rooms aren't completely modern, it was very clean. They even provided us with bottled water! I would absolutely stay here again.
Stayed 6 nights in Dec 2017
Verified

4/10 Poor

p

Disliked: Cleanliness, property conditions & facilities, room comfort
The staff are very friendly and helpful,however the hotel is not that clean as it appear on the outside.And it needs a lot of work and upgrade as well in the inside.
Stayed 7 nights in Dec 2017
Verified

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keep looking...

When we arrived late in the evening, our rooms had been given away, even though we prepaid. Almost no one spoke English. I would not recommend this location!
Stayed 6 nights in Nov 2017
Verified

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time

I've been stayed there for the past years .I always enjoy to stay there
Stayed 1 night in Nov 2017
Verified

4/10 Poor

BOBBY

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Stay at this hotel from October 14 to October 18

Great location and safe area. Nice pool and nice outside bar. Good looking hotel from outside. AC and room fridge working great. But, hotel lacking professional Management, Limited staff who are nice and trying their best. No wall mirror in the bathroom, was removed and no place to put toothbrush, tooth paste and other toilet stuff in the bathroom. Shower curtain was nasty. And roaches were sharing the room, mainly the bathroom. Need to hire professional cleaners or provide the ones who are currently working there with adequate tools. Well maintained with professionalism, this hotel can cost more than the current rate.
Stayed 4 nights in Oct 2017
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel stay

I stayed at this hotel for 1 night, management is a mess. They do not know how to treat guests because they claimed to be the "owner" .Borjan the manager is rude. Room looks terribly bad, even if you asked for cleaning housekeeper refused because your room was not on their lists. Never will I stay at something like that.
Stayed 5 nights in Aug 2017
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities

Nice secure hotel

Nice secure hotel I stayed eight days and seven nights and the staff were very professional also very helpful. The hotel was clean and the food was good
Stayed 7 nights in Aug 2017
Verified

2/10 Terrible

Jean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad experience

I reserved for a king bed they gave me a full size I can't call that bed but they know what is that but me I don't know .iwas so very upset I never sleep over .
Stayed 3 nights in Aug 2017
Verified

6/10 Okay

Marhino

Liked: Cleanliness, property conditions & facilities, room comfort
The staffs are great but the owner needs to hire a manager to run the hotel
Stayed 2 nights in May 2017
Verified

8/10 Good

Guiteau

Liked: Cleanliness, staff & service, property conditions & facilities
Great staffs
Verified

10/10 Excellent

Saint Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

all areas was cleaning swimming pool was very clea

Everything was fine nice trip
Verified

4/10 Poor

Jay

Disliked: Cleanliness, staff & service, room comfort

A place with potential. Nice layout. Good LOC

The hotel location and layout is not bad. The staff try but they are not properly trained to deal with international guests. Their thinking and actions are locally (Haitian) orientated. I had problems finding the hotel because the online information, especially the phone number is bad. Once at the hotel, things got a bit better, but the staff need to be more diligent. Management seem to have a system for guest check-in but the system, like everything else in Haiti, is ancient. The place could potentially rival any mid-size hotel in Petionville but it needs a more progressive and modern staff and thinkers.
Verified

4/10 Poor

Marie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They need to do some improvements in room service, no phone to communicate with the front desk as needed.
Verified

2/10 Terrible

sonny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a good hotel to stay at

Was not satisfied with that hotel. The numbers listed on the website are not correct. The water did not run for a whole night. The room was not cleaned without request. The owner had to refund one night worth of premium to me because of bad service.
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 4 nights in Sep 2019
Verified

10/10 Excellent

GUERLINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019