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Jamaica Palace Hotel

3.5 star property
A Caribbean retreat where guests enjoy local cuisine at the Gallery Restaurant & Bar before lounging by the umbrella-shaded pool with garden views

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Photo gallery for Jamaica Palace Hotel

Front of property - Jamaica Palace Hotel (Port Antonio)
Reception - Jamaica Palace Hotel (Port Antonio)
Breakfast, lunch, dinner served; Caribbean cuisine, garden views - Jamaica Palace Hotel (Port Antonio)
Outdoor pool, pool umbrellas - Jamaica Palace Hotel (Port Antonio)
Terrace/patio - Jamaica Palace Hotel (Port Antonio)
Jamaica Palace Hotel blends island ambiance with practical comforts. Enjoy the garden-facing patio and outdoor pool after exploring Trident Castle. The hotel offers free in-room WiFi, multilingual staff, and convenient laundry facilities for a hassle-free stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(23 reviews)

Highlights

Patio
Yard
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Patio
Yard
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, in-room safe, individually decorated

Superior Room, 2 Double Beds

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Patio
Yard
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

About the neighborhood

Located in Port Antonio, Jamaica Palace Hotel is near the beach. Trident Castle and Folly Ruins are notable landmarks, and the area's natural beauty can be seen at Blue Lagoon and Rio Grande. Port Antonio Square and Musgrave Market are two other places to visit that come recommended. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with horse riding and mountain biking. Visit our Port Antonio travel guide
Map
Williamsfield, Port Antonio, Portland

What's nearby

  • Trident Castle - Port Antonio, JamaicaJa
    Trident Castle
    11 min walk - 0.6 miles
  • Woman wades in the surf at Frenchman's Cove in Tobago; Port Antonio, Jamaica
    Frenchman's Cove Beach
    4 min drive - 1.4 miles
  • Blue Lagoon featuring boating and a lake or waterhole
    Blue Lagoon
    6 min drive - 2.4 miles
  • Bambus Raft Tour auf dem Rio Grande in Jamaika
    Rio Grande
    8 min drive - 3.2 miles
  • Winnifred Beach featuring a sandy beach as well as a small group of people
    Winnifred Beach
    10 min drive - 4.0 miles

Getting around

  • Norman Manley Intl. Airport (KIN)
    179 min drive

Restaurants

  • Roots 21
    9 min drive
  • KFC
    8 min drive
  • juici Patties
    10 min drive
  • Boston Jerk Center
    11 min drive
  • Belinda’s

About this property

Jamaica Palace Hotel

Hotel near Trident Castle
Located close to Folly Ruins and Rio Grande, Jamaica Palace Hotel provides free breakfast (local cuisine), a terrace, and a coffee shop/cafe. The on-site Caribbean cuisine restaurant, Gallery Restaurant & Bar, offers breakfast, lunch, dinner, and garden views. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool along with pool umbrellas
  • Free self parking
  • Multilingual staff, tour/ticket assistance, and barbecue grills
  • A porter/bellhop, a gift shop, and a banquet hall
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 80 individually furnished rooms include comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and separate sitting areas.
Extra amenities include:
  • Bathrooms with bathtubs
  • 32-inch TVs with cable channels
  • Private yards, wardrobes/closets, and separate sitting areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gallery Restaurant & Bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 7:00 AM and 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 7:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Jamaica Palace
Jamaica Palace Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Port Antonio
Palace Hotel Jamaica
Palace Jamaica
Jamaica Palace Hotel Hotel
Jamaica Palace Hotel Port Antonio
Jamaica Palace Hotel Hotel Port Antonio

Frequently asked questions

Does Jamaica Palace Hotel have a pool?

Yes, this property has an outdoor pool.

Is Jamaica Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Jamaica Palace Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 7:00 AM–1:00 PM for a fee.

What time is check-out at Jamaica Palace Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Jamaica Palace Hotel located?

Situated by the ocean, this hotel is 0.5 mi (0.7 km) from Trident Castle and within 3 mi (5 km) of Blue Lagoon and Folly Ruins. Rio Grande and Port Antonio Square are also within 6 mi (10 km).

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Reviews

Jamaica Palace Hotel Reviews

8.4

Very Good

8.8

Cleanliness

8.0

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 132 out of 273 reviews
Rating 8 - Good. 87 out of 273 reviews
Rating 6 - Okay. 26 out of 273 reviews
Rating 4 - Poor. 13 out of 273 reviews
Rating 2 - Terrible. 15 out of 273 reviews

Reviews

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities
The room was clean and the staff was nice.
Stayed 5 nights in Jan 2026

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location, beautiful garden, property very clean and breakfast was good.
Stayed 4 nights in Dec 2025

8/10 Good

Oliver

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff were very courteous and friendly.
Having breakfast 🥞
Stayed 2 nights in Jan 2026

10/10 Excellent

Nicola

Liked: Cleanliness, amenities
Great staff and overall service
Stayed 7 nights in Dec 2025

10/10 Excellent

Marva

Liked: Cleanliness, amenities, property conditions & facilities
Everything’s exceeded our expectations. The rooms were very spacious and the bathrooms were upgraded. The bed and linen comfortable and soft and the staff were amazing. That Jamaican breakfast was awesome and the servings ample. Everybody should try those chili wings on the lunch menu - simply dynamite.
Stayed 2 nights in Jan 2026

10/10 Excellent

Urane Delz

Liked: Cleanliness, amenities, property conditions & facilities
Well maintained. Staff was amazing. Room dated but clean and provided everything i needed, mosquitos are plenty probably need to a big spray like Gee jam as they are in the same area and i didn't experience mosquitoes there and it was within a day.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
The staff was absolutely amazing, very accommodating, made all efforts to make you comfortable, only draw back was the dinner menu for me. But overall am awesome experience, would definitely go back.
Stayed 4 nights in Dec 2025

10/10 Excellent

Betina

Many thanks to all the exceptional staff and security for their kindness, delicious cuisine and five star service. We definitely recommend
Stayed 5 nights in Aug 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very peaceful and serene. They closed the pool early one of the two nights i was there but other than that breakfast was included in our reservation and it was nice hot jamaican food ❤️
Stayed 2 nights in Aug 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
The artwork is spectacular and the staff was EXCELLENT will be back again ohh and th3e food was bomb love the island flavor on the menu
Stayed 4 nights in Mar 2025

10/10 Excellent

Gerry

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was very clean the staff was amazing and it show that the owner is on top of is biz it was a hurricane and they where prepared we had light hot water they told us the ac will not work so they gave us fan which did a great job it my go to spot whenever am in Portland love the pool the property clean lots of beautiful fords beautiful sea views amazing staff thank you to all the staff we appreciate you awesome service and I have to also big up the chef’s because the food was really good
Stayed 5 nights in Oct 2025

8/10 Good

TANYA SUE

Liked: Amenities, property conditions & facilities
The front desk staff was amazing !
Stayed 1 night in Feb 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Boutique Hotel. I cant wait to go back
Stayed 2 nights in Apr 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely be back, it was a beautiful welcome and a clean, quiet stay in what felt like luxury.
Stayed 1 night in Jan 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect setting, good rooms, excellent staff
Stayed 9 nights in Nov 2024

8/10 Good

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly staff, breakfast was good! The artwork is amazing, the entire place is like an art gallery, gorgeous! The pool is pretty big and fun to swim in. I had such a good stay and looking forward to returning.
Stayed 1 night in May 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property was clean, well maintained and very beautiful. Breakfast was very good and a variety was offered. The location was central and near to the major attractions.
Stayed 3 nights in Apr 2025

10/10 Excellent

Yonea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful and the staff was amazing their service and attentative was wonderful.
Stayed 3 nights in Dec 2024

10/10 Excellent

JANICE

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was awesome! Staff courteous
Stayed 2 nights in Apr 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was located close the town. The property was well kept, the food at the restaurant was very good.
Stayed 1 night in Jan 2025

10/10 Excellent

ERROL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property and staff
Stayed 4 nights in Jan 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience. The staff was very friendly and accommodating. The setting is tranquil and is located close to most of the major attractions in that area!
Stayed 2 nights in Dec 2024

8/10 Good

Dwayne

Love the property the staffs was welcoming we love it there and will me going back
Stayed 1 night in Feb 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good experience. Quiet and peaceful spot. Staff was friendly.
Stayed 3 nights in Feb 2025

8/10 Good

Kerene

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Dec 2024