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Hotel AquaCity Mountain View

Property class: 4

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Photo gallery for Hotel AquaCity Mountain View

A modern indoor pool with clear glass walls, a hot tub, and a seating area with lounge chairs. - Hotel AquaCity Mountain View (Poprad)
A sauna with wooden walls and benches, a visible fire, and a person tending to the fire. - Hotel AquaCity Mountain View (Poprad)
A family of four seated on a large, curved, beige outdoor sofa with a pool and water park in the background. - Hotel AquaCity Mountain View (Poprad)
A hotel room with a large window, a bed, a bedside table with a glass of wine, and a view of a balcony with a person standing. - Hotel AquaCity Mountain View (Poprad)
A bar area with a glass fish tank, a bar counter, and two people sitting at a table. - Hotel AquaCity Mountain View (Poprad)
You can look forward to a free breakfast buffet, free water park access, and a swim-up bar at Hotel AquaCity Mountain View. Skiers and snowboarders can spend time on the slopes at this hotel offering a ski shuttle, ski passes, and ski storage. Treat yourself to a detox wrap, a body wrap, or a massage at the onsite spa. The on-site local cuisine buffet restaurant, High Tatras Restaurant, offers breakfast, lunch, and dinner. Enjoy the gym, as well as activities like beach volleyball. Free in-room WiFi is available to all guests, along with a poolside bar and a terrace.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

A couple lying on a bed with a plain headboard and a wooden headboard on the side.

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • Hill view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Apartment

A hotel room with a large window, a bed, a bedside table with a glass of wine, and a view of a balcony with a person standing.

Deluxe Apartment

  • Hill view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Located in Poprad, Hotel AquaCity Mountain View is near the airport and near a train station. Tatra Gallery and Podtatranske Museum are cultural highlights, and some of the area's landmarks include Kezmarok Castle and Strazky Castle. Traveling with kids? Consider AquaCity Poprad and Tricklandia. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as ice skating and snowmobiling. Visit our Poprad travel guide
Map
Sportová 1397/1, Poprad, 05801

What's nearby

  • AquaCity Poprad
    1 min walk - 0.0 miles
  • Poprad Ice Stadium
    3 min walk - 0.2 miles
  • St. Egidius Church
    11 min walk - 0.6 miles
  • Tatra Gallery
    13 min walk - 0.7 miles
  • Podtatranske Museum
    17 min walk - 1.0 mile

Getting around

  • Poprad Tatry Station
    14 min walk
  • Kosice (KSC-Barca)
    79 min drive

Restaurants

  • Doma U Nas
    13 min walk
  • Alfonz
    10 min walk
  • PHOking
    9 min walk
  • Popradská Plzeňka
    11 min walk
  • Espresso Bar PP
    12 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ski shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • High Tatras Restaurant

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • 4 indoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • 4 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2007
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 120-cm smart TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night, plus a deposit of EUR 15 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 7 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 10 per vehicle (one way)
  • Pet deposit: EUR 15 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A car is not required for transportation to and from this property
Guests under 12 years old are not allowed in the spa

Frequently asked questions

Does Hotel AquaCity Mountain View have a pool?

Yes, this property has 4 Indoor pools, 3 outdoor pools, and a children's pool.

Is Hotel AquaCity Mountain View pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of EUR 15 per night and a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel AquaCity Mountain View?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel AquaCity Mountain View?

Check-out is at 10 AM.

Does Hotel AquaCity Mountain View provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 10 per vehicle applies.

Where is Hotel AquaCity Mountain View located?

Conveniently located near the ski slopes, this Poprad hotel is within 1 mi (2 km) of AquaCity Poprad, Poprad Ice Stadium, and Tatra Gallery. St. Egidius Church and Podtatranske Museum are also within 1 mi (2 km). Poprad Tatry Station is 14 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel AquaCity Mountain View Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 24 out of 39 reviews
Rating 8 - Good. 12 out of 39 reviews
Rating 6 - Okay. 3 out of 39 reviews
Rating 4 - Poor. 0 out of 39 reviews
Rating 2 - Terrible. 0 out of 39 reviews

Reviews

Verified review

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, the aqua park is amazing, staff are friendly. Food is average. The main problem is the air conditioning, which is centrally controlled, making the thermostat in the room a bit useless and always leaving the room a bit warm.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, amenities
Staff very pleasant and welcoming - rooms / bathrooms spotless!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Rudolf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the dinner was nice and tasty and breakfast too 😋😋😁
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Kfir

Liked: Cleanliness, staff & service
Nice place to be, the park is great after a day full of attraction. Air condition did not work well, so it was hot in the room. Dinner is nice, I think it is better to go to a restaurant.
Stayed 1 night in Jun 2023
Verified review

6/10 Okay

Cynthia D

Disliked: Staff & service

1st visit to hotel - could be better

It took entirely too long to check in. Clerk insisted on my passport even though I provided my residency card. Hall carpets need cleaning and it is too muggy in hallways, need better ventilation. Dinner and breakfast were great and wait staff was fantastic. We put out notice for breakfast room service at 20:30 but it was still hanging on door in morning. Don't offer this service if you aren't going to follow your own rules. Air conditioning was turned off and there was no ventilation in room. Thank goodness there was an oscillating fan in room. Bartender at cocktail longue on 1st floor was great. Lavender cocktail was very nice. You need to build a walkway from parking area so people can safely walk to hotel.
Stayed 1 night in Aug 2022
Verified review

8/10 Good

tibor

Liked: Cleanliness, staff & service, amenities
Tiszta szoba, kellenes meleg.vizforraló.minibár.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Nicolas

Liked: Staff & service
Salle de restauration bruyante (bruit des chaises sans patins insupportable) et pas très propre. Néanmoins la nourriture est correcte. Chambre vieillotte mais spacieuse, la climatisation ne fonctionnait pas, nécessité d’ouvrir la fenêtre pour ne pas avoir trop chaud et ventiler (odeurs). De plus la gare étant proche, cela induit donc des nuisances sonores notamment tôt le matin. Belle vue sur les montagnes, notamment pour les hauts étages. Proche des transports (trains et bus) et de la vieille ville. L’Aquapark est inclus, les piscines chauffées, mais il y a du monde car ce n’est pas exclusivement réservé pour les clients de l’hôtel.
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

ofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Half-board hotel with heated pools

Hotel with indoor and outdoor heated pools features a 38-degree outdoor pool that will keep you entertained. Very good breakfast and good dinner
Stayed 1 night in Oct 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

very nice hotel. The room has a smell of cigarettes but beside that everything was ok.
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Many thanks.

Great staff, location, and service.
Stayed 3 nights in Sep 2021
Verified review

10/10 Excellent

Arsen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks, good hotel
Stayed 6 nights in Feb 2020
Verified review

10/10 Excellent

krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wszystko ok
Stayed 5 nights in Dec 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel war sehr gut und sauber. Das Schwimmbad hat uns auch gefallen
Stayed 2 nights in Dec 2019
Verified review

8/10 Good

Fung Yee

Liked: Cleanliness, staff & service
No air conditioners Very hot
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Just Ok/Not Worth It

It's a spa hotel that could learn a lot by visiting other spa hotels around the world. They charge you for an early check-in 20euros, which is steep, especially when the place is huge, and was obvious that they weren't at capacity. As far as I could tell, you have to book the dinner and breakfast with the room, and both are not good. Imagine you are eating airplane food and that's what you have. If you can avoid it make sure you do.They didn't provide water at the dinner or in the room (only for a fee), which is very strange for a "spa" hotel. They charge for any little thing "extra" you get. For example, they charge for fresh juice at breakfast. They have a security tag on a very worn robe, which is extremely tacky. They make you purchase slippers, but because the spa floor was so wet I almost fell many times. They don't give you an intro to the spa areas and it was confusing. We finally found the "fire & water area", which is the only area worth going to unless you have a loud family or you want to watch tv or listen to bad music. It's more like a family waterpark than a spa. Fire & Water area does have a lot of different saunas, and an ice room, so that was the best part of our stay. The bed was comfortable, but there was a super loud noise in the hall at around 3:30 am that woke us. The wifi doesn't work well. The receptionists are friendly. The spa doesn't open until 10am and guess what check-out is also at 10am. Unless you want to pay an extra 20euro again.
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Roni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We like it

The room was exelant, new and well decorate. The service was very good. What we dislike is the fact that you have to walk a lot to the pools and to eat.
Stayed 3 nights in Feb 2019
Verified review

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb hotel

A szoba és a fürdőszoba kiemelkedően tágas volt. Az erkélyről csodálatos kilátás nyílik a Tátra hegységre. A wellness részleg gyönyörű és minden igényt kielégít. Az ételválaszték szerény, de ízletesek. Visszatérnék!
Stayed 3 nights in Aug 2018
Verified review

8/10 Good

Milan

Food, spa, all was perfect. Dont be confused with the Season hotel which is 3star only, thus rooms are smaller and not so nice and comfortable. Slippers are not provided!
Stayed 2 nights in Aug 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

sleepover at a waterpark

this hotel was amazing. you get fill access to an amazing waterpark with the room! and free breakfast and dinner! couldn’t ask for anything more!!!
Stayed 1 night in Jun 2018
Verified review

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Spa

Amazing spa facility and views. The breakfast buffet was very good but there were almost no vegetarian cooked food options at dinner. This was a bit of a disappointment as they had more veggie options there on my previous stay.
Stayed 2 nights in Sep 2017
Verified review

8/10 Good

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hezký hotel

Velmi příjemný hotel spojený s aquaparkem, nedaleko od sjezdu z dálnice D1. Moderní pokoje, dobře vybavené. poloha pokojů v rámci hotelu je trochu vzdálenější od recepce i vchodu do hotelu. V ceně jsou snídaně, večeře i vstup na bazény, samozřejmě wi-fi.
Verified review

10/10 Excellent

Louis Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A huge complex with family feeling.Awesome place!

The Hotel is located in a gorgeous picturesque area surrounded by beautiful mountains,clean air and outstanding thermal facilities,massage,beautiful large pools,great restaurant,coffee and liquors and beer bar. Staff are courteous very helpful with good English skills. The pools are awesome,clean warm and fresh thermal water. Sky areas are visible from my room balcony not far away.Also the view of the Tatras are breathtaking. The breakfast facility is worth of special mention with long tables piled up high with excellent quality pastries,cakes,cereals,nuts,fresh fruits,breads,juices,syrups and delicious preserves possibly all homemade. The hot items are served freshly made by a chef on a hot grill and you can enjoy eggs any style,omelets, small delicious thin airy pancakes similar to palachinka,many sausages,cold cuts,bacon,yogurts,fresh fruits and almost anything you can think of. It is hard to imagine you wouldn't find something delicious here! Check out was super fast even in rush hour and I must thank Ms. Lili at checkout counter for helping me with my taxi to Kosice Airport.Great young lady very helpful kind and patient with someone that didn't speak the Slovak language.THANKS!! I most definitely visit again this hotel for a long stay in ski season and spring even when I traveled all the way from New York the trip was worth it. A very nice place you should visit no matter what country you are from. I give it 5 stars!
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five star experience

A wonderful experience staying at this hotel. It is new, and built to be almost completely carbon - neutral. A stay at the hotel gives you unlimited access to the attached waterpark, including an excellent sauna area with eight different saunas, three cooling areas. (an ice cave, cold pool, and an ice fall) Breakfast and dinner are included, and drinks are very affordable. Location is just a short walk to the train station and the room has a balcony with chairs and a gorgeous view of the High Tatras mountains. I would highly recommend this hotel to anyone looking for a relaxing getaway in Eastern Europe. My only complaint is that for as new of a hotel as it was, it did not have in-room WiFi. You had to go to the lobby to get it. It's a minor inconvenience though for a great experience overall.
Verified review

10/10 Excellent

Arsen

Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023