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Hotel La Plazuela

4.0 star property
Colonial hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Hotel La Plazuela offers a peaceful retreat where beautiful gardens complement modern amenities. Guests can enjoy coffee at the on-site cafe, dine at the restaurant, and benefit from practical services like luggage storage and assistance with tour bookings and tickets.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Laundry
  • Housekeeping
  • Room service
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room

Single Room | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Single Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
TV
Premium bedding
Down duvet
Ceiling fan
Egyptian cotton linens
Rainfall showerhead
Private bathroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

Double Room | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Double Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
TV
Premium bedding
Down duvet
Ceiling fan
Egyptian cotton linens
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Habitación con cama King

Habitación con cama King | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Habitación con cama King

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
TV
Premium bedding
Down duvet
Ceiling fan
Egyptian cotton linens
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Family Room

Highlights

Soundproofed
TV
Premium bedding
Down duvet
Ceiling fan
Egyptian cotton linens
Rainfall showerhead
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Standard Double Room

Highlights

Soundproofed
TV
Premium bedding
Down duvet
Ceiling fan
Egyptian cotton linens
Rainfall showerhead
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Family Room

Highlights

Soundproofed
TV
Premium bedding
Down duvet
Ceiling fan
Egyptian cotton linens
Rainfall showerhead
Private bathroom
  • Sleeps 3
  • 2 Double Beds

About the neighborhood

Map
Calle 5 No. 8-13, Centro, Popayán, Cauca, 190003

What's nearby

  • Caldas Park - 3 min walk - 0.2 miles
  • Popayán Cathedral - 3 min walk - 0.2 miles
  • Torre del Reloj - 3 min walk - 0.2 miles
  • Humilladero Bridge - 5 min walk - 0.3 miles
  • University of Cauca - 7 min walk - 0.4 miles

Getting around

  • Popayan (PPN-Guillermo Leon Valencia) - 6 min drive

Restaurants

  • ‪Balcon De Los Santos - ‬2 min walk
  • ‪Restaurante Italiano - ‬2 min walk
  • ‪Bar La Iguana - ‬3 min walk
  • ‪Capriccio Café y Té - ‬4 min walk
  • ‪Oromo Café Ritual - ‬5 min walk

About this property

Hotel La Plazuela

Upscale hotel
You can look forward to a coffee shop/cafe, a garden, and dry cleaning/laundry services at Hotel La Plazuela. Free in-room WiFi and a restaurant are available to all guests.
Additional perks include:
  • Free self parking
  • Luggage storage, 1 meeting room, and tour/ticket assistance
  • A 24-hour front desk, a banquet hall, and a front-desk safe
Room features
All guestrooms at Hotel La Plazuela boast comforts such as premium bedding and heated floors, in addition to amenities like free WiFi and laptop-compatible safes.
More amenities include:
  • Egyptian cotton sheets and down comforters
  • Rainfall showers and shampoo
  • TVs with cable channels
  • Wardrobes/closets, heated floors, and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Heated floor
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for COP 60000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: COP 60000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 4878

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Property is also known as

Hotel La Plazuela Popayan
La Plazuela Popayan
Hotel Plazuela Popayan
Hotel Plazuela
Plazuela Popayan
Hotel La Plazuela Hotel
Hotel La Plazuela Popayán
Hotel La Plazuela Hotel Popayán

Frequently asked questions

Is Hotel La Plazuela pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel La Plazuela?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel La Plazuela?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel La Plazuela?

Check-out is at 1 PM.

Where is Hotel La Plazuela located?

Situated in Popayán, this hotel is steps from Museo Guillermo Leon Valencia, Caldas Park, and Torre del Reloj. Negret Museum of Modern Art and Iglesia de San Francisco are just steps away.

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Hotel La Plazuela Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 67 out of 127 reviews
Rating 8 - Good. 50 out of 127 reviews
Rating 6 - Okay. 9 out of 127 reviews
Rating 4 - Poor. 0 out of 127 reviews
Rating 2 - Terrible. 1 out of 127 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel. Great service.
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra Ximena

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar y personal
Stayed 1 night in May 2025

8/10 Good

Fausto

Liked: Cleanliness, staff & service, property conditions & facilities

Bueno, bonito, central

Es un hotel muy agradable, tiene ambientación colonial y con gente muy amable. No es muy apto para personas en silla de ruedas, aunque hay buena disposición para ayudar.
Stayed 3 nights in Mar 2025

6/10 Okay

Jean Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Emplacement idéal pour les visites

Hotel idéalement placé en plein centre de la ville historique. Personnel agreable et à l'écoute. Chambre assez grande, propre, literie très confortable, mais donnant sur un patio, donc pas très lumineuse. Par contre petit déjeuner minimaliste et mauvais. Seuls les oeufs étaient bons ! Nous avons choisis de ne pas dejeuner à l'hotel le second jour.
Stayed 2 nights in Feb 2025

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noisy parties negate all the good..

The good part… the bed, linens, television was new, big, good signal. Central location on a busy corner. Internal sliders successfully block the street noise. Ceiling fan. The bad.. breakfast should be included. The worst. The pizzeria that opens into the courtyard is used for parties. This means loud, live , amplified music. So loud that you cannot watch the television and certainly cannot sleep. I stayed for more than a week. I will be returning to Popayan but I will never again stay at La Plazuela.These noisy parties are very inconsiderate to hotel guests and ruined my experience.
Stayed 8 nights in Jan 2025

2/10 Terrible

Wilmer Camilo

Disliked: Cleanliness, property conditions & facilities
Se reservo una habitacion con cama doble,y no asignaron la habitacion solicitada, el bano sucio y no hay amenidades. Hay mejores opciones por el mismo valor cancelado.
Stayed 1 night in Jan 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service !
Stayed 3 nights in Dec 2024

10/10 Excellent

Dagoberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy buenas instalaciones y excelente ubicación
Stayed 1 night in Dec 2024

10/10 Excellent

Henry

Liked: Property conditions & facilities, room comfort

Excelente hotel

Es un hotel colonial impecable, excelentes habitaciones, amplias con buena iluminación, comidad y baño.
Stayed 3 nights in Dec 2024

6/10 Okay

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Charming and Aesthetically pleasing heritage structure, kind staff, great location, spacious rooms, modern bathrooms, but TERRIBLE HARD beds - took painkillers to sleep. They charge for the very small breakfast they offer - a set menu, and it’s not good. We would choose a different property next time. #1 most important hotel rule - a comfortable bed. Everything else is fluff…🙂
Stayed 2 nights in Oct 2024

10/10 Excellent

Margarita Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio. Un lugar acogedor con muy buenas habitaciones.
Stayed 3 nights in Oct 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente personal muy amable, quedó agradecido por su atención y servicio
Stayed 1 night in Jul 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Du bruit le matin. Manque de discrétion Parler moins fort
Stayed 2 nights in Feb 2024

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yes , I would happily stay here again !

Lovely old hotel with a perfect location in el centro . The thing that makes it so good is the staff , they are charming and helpful - usually with a smile ! Muchas gracias a todos !👌👍👍
Stayed 5 nights in Jan 2024

8/10 Good

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
Sound reverberates through this hotel and conversations, footsteps, and restaurant noise is amplified. Outside street noiae is loud, too. It's quiet through the night, though, as el centro shuts down relatively early here.
Stayed 2 nights in Oct 2023

8/10 Good

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, good breakfast and clean
Stayed 2 nights in Jul 2023

8/10 Good

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful but noisy at times

Great place. Unfortunately our room was facing a busy street so was very noisy. We were frequently awakened by car horns. Get a room on the quiet side.
Stayed 3 nights in May 2023

8/10 Good

Martha Ines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Contacto para poder disfrutar de los alrededores

Les falta ayudar a los turistas para que puedan disfrutar de las atracciones que tiene al rededor de la ciudad. Contar con contactos para la correspondiente actividad
Stayed 5 nights in Jan 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr gutes Hotel

Sehr freundliches Personal, Sauber und wunderschöne Lage
Stayed 2 nights in Dec 2022

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi muito boa
Stayed 1 night in Nov 2022

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella la struttura coloniale e comodo il ristorante annesso
Stayed 1 night in Sep 2022

8/10 Good

María Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

El hotel es muy agradable y la habitación era cómoda y muy limpia. Aunque tenía vista a la calle vehicular, el hotel ha instalado puertas que aislan el ruido y esto hace que se pueda descansar muy bien. Mi única recomendación, es pedirle al personal de aseo que evite hacer tanto ruido en la mañana, pues es imposible dormir cuando ellas empiezan a hablar y a mover su material en los pasillos.
Stayed 3 nights in Jul 2022

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service. Pretty clean. The hotel is located just a block away from The Parque Caldas. Highly recommended!!!
Stayed 3 nights in Jun 2022

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our home in Popayan

After many, many visits to Plazuela I cannot say enough good things about it. The location, the history, and most importantly -- the people -- Plazuela is my home away from home in Popayan. I think you'll love it to.
Stayed 3 nights in Dec 2021

8/10 Good

Carlos Anibal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sucio y viejo

El hotel está un poco abandonado, nuestra habitación olorosa a viejo, a rincón, el baño presentaba un daño en el lavamanos, se le salía el agua por debajo, en el restaurante había telarañas y huevos de cucaracha en las paredes, lo que da cuenta de desaseo. La ubicación excepcional pero el parqueadero es externo y es muy molesto que se tenga que pedir a una persona del hotel que vaya a abrir y cerrar la puerta del parqueadero, nada cómodo.
Stayed 2 nights in Jan 2022

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