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Schloss Hotel & Spa Pontresina

4.0 star property
Mountain ski retreat with full-service spa and indoor pool

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Photo gallery for Schloss Hotel & Spa Pontresina

Front of property
Indoor pool, sun loungers
Miscellaneous
Interior detail
Junior Double Room, Ensuite, Mountain View | Minibar, desk, free cribs/infant beds, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 2 Bedrooms

Minibar, desk, free cribs/infant beds, free WiFi

Room, 2 Bedrooms

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
TV
2 bedrooms
Hair dryer
2 bathrooms
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, desk, free cribs/infant beds, free WiFi

Quadruple Room

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
TV
Hair dryer
Private bathroom
Minibar
Daily housekeeping
  • 30 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Single Room

Minibar, desk, free cribs/infant beds, free WiFi

Single Room

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
TV
Hair dryer
Private bathroom
Minibar
Daily housekeeping
  • 21 sq m
  • Sleeps 1
  • 1 Double Bed

Executive Room, Mountain View

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
TV
Hair dryer
Private bathroom
Minibar
Daily housekeeping
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room

Minibar, desk, free cribs/infant beds, free WiFi

Superior Room

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
TV
Hair dryer
Private bathroom
Minibar
Daily housekeeping
  • 28 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Minibar, desk, free cribs/infant beds, free WiFi

Standard Double Room

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
TV
Hair dryer
Private bathroom
Minibar
Daily housekeeping
  • 21 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
Via Maistra 94, Pontresina, GR, 7504

What's nearby

  • Val Roseg - 11 min walk - 0.6 miles
  • St. Moritz Leaning Tower - 8 min drive - 5.0 miles
  • Lake St. Moritz - 8 min drive - 5.2 miles
  • Signal Gondola - 11 min drive - 6.3 miles
  • Signalbahn - 11 min drive - 6.3 miles

Getting around

  • Pontresina Station - 13 min walk

Restaurants

  • ‪Muottas Muragl - ‬17 min drive
  • ‪Bo's Co - ‬5 min drive
  • ‪Nostra Pizzeria - ‬9 min walk
  • Alp Muottas
  • ‪Lej Da Staz - ‬14 min drive

About this property

Schloss Hotel & Spa Pontresina

Upscale hotel near Lake St. Moritz
At Schloss Hotel & Spa Pontresina, you can look forward to a free breakfast buffet, a bar, and a health club. Skiers and snowboarders can spend time on the slopes at this hotel offering ski passes, ski equipment rentals, and ski lessons. Treat yourself to a body scrub, aromatherapy, or a massage at SCHLOSS SPA, the onsite spa. The on-site restaurant, SAVUR, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a steam room.
Additional perks include:
  • An indoor pool with sun loungers
  • Bike rentals, self parking (surcharge), and a 24-hour front desk
  • Smoke-free premises, laundry services, and massage treatment rooms
  • A front-desk safe, 1 meeting room, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 140 rooms boast comforts such as free WiFi and minibars.
Extra amenities include:
  • Tubs or showers, free toiletries, and hair dryers
  • Free infant beds, heating, and daily housekeeping

Languages

English, French, German, German (Sign language), Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 18 per day)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of CHF 50; reservation required

Restaurants on site

  • SAVUR

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 18 per pet, per night
Welcoming dogs only
1 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 70.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.10 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 18.00 per day
  • Pet fee: CHF 18 per pet, per night
  • Rollaway bed fee: CHF 70.0 per day
  • Hosted evening meal: CHF 50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Schloss Wellness
Hotel Schloss Wellness Family
Schloss Hotel Wellness
Schloss Hotel Wellness & Family
Schloss Hotel Wellness & Family Pontresina
Schloss Wellness
Schloss Wellness Family
Schloss Wellness Family Pontresina
Schloss Wellness Hotel
Wellness Schloss
Schloss Hotel Wellness Family Pontresina
Schloss Hotel Wellness Family
Hotel Schloss Pontresina Family
Hotel Schloss Family
Schloss Pontresina Family
Hotel Schloss Pontresina Family Spa

Frequently asked questions

Does Schloss Hotel & Spa Pontresina have a pool?

Yes, this property has an indoor pool.

Is Schloss Hotel & Spa Pontresina pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 55 lbs per pet. There's a fee of CHF 18 per pet, per night.

How much is parking at Schloss Hotel & Spa Pontresina?

Self parking is available for CHF 18.00 per day.

What time is check-in at Schloss Hotel & Spa Pontresina?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Schloss Hotel & Spa Pontresina?

Check-out is at 10:00 AM.

Where is Schloss Hotel & Spa Pontresina located?

Located near the slopes, this Pontresina hotel is within a 5-minute walk of Alp Languard and Engadin Valley and close to winter sports such as cross-country skiing. Bellavita Pool and Spa and Alpin Museum are also within 10 minutes. Pontresina Station is 13 minutes by foot.

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Schloss Hotel & Spa Pontresina Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 125 out of 273 reviews
Rating 8 - Good. 88 out of 273 reviews
Rating 6 - Okay. 38 out of 273 reviews
Rating 4 - Poor. 16 out of 273 reviews
Rating 2 - Terrible. 6 out of 273 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

A heritage building in a gorgeous location and close to the bus stop to and from St Moritz. Lovely staff and excellent breakfast.
Stayed 3 nights in Mar 2025

8/10

Lovely hotel. Great location for use of public transport
Stayed 3 nights in Feb 2025

10/10

Gentle man at guess check in was over the top with service and kindness very knowledgeable made me feel like great hotel at home- so wonderful
Stayed 1 night in Mar 2025

10/10

We love the hotel
Stayed 1 night in Jan 2025

10/10

Friendly staff, very nice clean hotel and spa. Hotel needs a little bit of refurbishment.
Stayed 2 nights in Jan 2025

8/10

Nice
Stayed 2 nights in Feb 2025

10/10

Everything was amazing. I had a great time with my girlfriend. I enjoyed my stay
Stayed 2 nights in Dec 2024

10/10

Top
Stayed 6 nights in Feb 2025

10/10

Just returned from a weeks stay with my son & we thoroughly enjoyed ourselves. The view from our window was spectacular, shuttle bus to the gondola in celerina was perfect & they will also bring you back if you call them when you’re ready, we used the local bus though as they’re super efficient & included in the price of your ski pass locally. Ask about the stay & ski pass, so much cheaper!
Stayed 7 nights in Jan 2025

6/10

The bar is overpriced and very slow service. Amenities are very old, they still use a physical key to enter the room. It is very overpriced for what you get. Spa area is nice and the breakfast is also good
Stayed 2 nights in Feb 2025

6/10

Front desk people were not very friendly. Not easy to find out about ski room and no one helped with skis or getting in room. The walk there was not plowed or safe, very icy. The hotel van was not offered to us. Breakfast was good.
Stayed 4 nights in Feb 2025

10/10

Warm friendly welcome which made our stay extremely pleasurable.
Stayed 1 night in Jul 2024

10/10

I really loved this property and truthfully cannot complain much about it. The area was beautiful and friendly. The rooms were very clean and the beds were very comfortable. My only downside was that not every employee treated me at the same level as some of the other guests. I believe this was due to my age. However, while checking in, the couple in front of me were given a lot of information regarding the spa, breakfast, ski shuttle, and more amenities. I was simply given the room key and had to ask multiple questions about the hotel and all it had to offer. Regardless, I enjoyed my stay and loved the hotel.
Stayed 2 nights in Feb 2025

6/10

Good for Family vacations
Stayed 3 nights in Feb 2024

10/10

Beautiful property happy with our stay.
Stayed 2 nights in Jul 2022

10/10

Amazing location and views
Stayed 4 nights in Feb 2024

10/10

Perfect location for both alpine and cross country skiing. Great spa. Clean, nice big rooms.
Stayed 3 nights in Mar 2024

10/10

Lovely large hotel, rooms are spacious, Spa is highlight of the stay. Breakfast has lots of choice including some gluten free options. Views are spectacular and a great easy to use shuttle to take you skiing.
Stayed 2 nights in Jan 2024

10/10

Very clean and service was excellent. Dinner and breakfast excellent. Rooms was very awesome.
Stayed 1 night in Dec 2023

4/10

I had two rooms one for my parents and the other for me, my parents room had a public bathroom smell and we told them and they said they will check it the smell never went away and they did not change the room never!!!! The other room was okay but was noisy all the time!! you could hear the water from the drains in the top rooms like if they were next to you. The curtain blackout had a gap in the middle about 6inches wide every time a car pass at night the room got light up! would not recommend definitely would not be staying there again
Stayed 2 nights in Jan 2025

10/10

Amazing experience! Everything was incredible at the hotel! We will come back for sure! Thanks a lot for having us at your hotel!
Stayed 2 nights in Feb 2024

10/10

We only stayed here for one night but we had a great time. make sure you try out the spa when you visit.
Stayed 1 night in Mar 2024

10/10

We stayed for 4 nights and it was such a hidden-gem as an alternative to staying in St Moritz. The buffet breakfast was very nice with a spectacular view and the spa is well-equipped. Make sure u get the discounted ski pass from the hotel.
Stayed 3 nights in Jan 2024

10/10

My wife and I went there for a wellness weekend. Since it was my birthday, Hotel offered me a free spa treatment, which was a nice gesture. All in all a nice experience in a decent castle-like Hotel.
Stayed 1 night in Feb 2024

8/10

Old world charm, kept in very good condition. Excellent spa with so many options to choose from. Spa requires reservations in advance.
Stayed 1 night in Feb 2024