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Transera Hotel Pontianak

3.0 star property
Hotel in Pontianak with a full-service spa and a fitness center

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Photo gallery for Transera Hotel Pontianak

Terrace/patio
Cafe
Minibar, in-room safe, desk, free WiFi
Exterior
Indonesian cuisine, alfresco dining

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Gym
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, Non Smoking

Minibar, in-room safe, desk, free WiFi

Superior Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hydromassage showerhead
Minibar
Cable channels
Desk
In-room safe
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Executive Room

Minibar, in-room safe, desk, free WiFi

Executive Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hydromassage showerhead
Minibar
Coffee/tea maker
Cable channels
Daily housekeeping
  • City view
  • 27 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, free WiFi

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hydromassage showerhead
Minibar
Cable channels
Desk
In-room safe
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, free WiFi

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hydromassage showerhead
Minibar
Coffee/tea maker
Cable channels
Daily housekeeping
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room, Non Smoking

Minibar, in-room safe, desk, free WiFi

Superior Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hydromassage showerhead
Minibar
Coffee/tea maker
Cable channels
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Room

Minibar, in-room safe, desk, free WiFi

Executive Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hydromassage showerhead
Minibar
Cable channels
Desk
In-room safe
  • City view
  • Sleeps 3
  • 2 King Beds OR 2 Twin Beds

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About the neighborhood

Map
Jl. Gajah Mada, Gajah Mada 21, Pontianak, West Kalimantan, 78122

What's nearby

  • Gajah Mada Shopping Complex - 6 min walk - 0.4 miles
  • Museum Provinsi Kalimantan Barat - 15 min walk - 0.8 miles
  • Ayani Mega Mall - 20 min walk - 1.1 miles
  • Alun Alun Kapuas - 2 min drive - 1.6 miles
  • Danau Sentarum National Park - 8 min drive - 3.4 miles

Getting around

  • Pontianak (PNK-Supadio) - 15 min drive

Restaurants

  • ‪Warung Aa' Herry - ‬4 min walk
  • ‪Restaurant Gajah Mada - ‬5 min walk
  • ‪Nasi Ayam Akit - ‬2 min walk
  • ‪Warunk Upnormal Pontianak - ‬5 min walk
  • ‪Nasi Akwang - ‬7 min walk

About this property

Transera Hotel Pontianak

Hotel in a shopping district
A rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at Transera Hotel Pontianak. Indulge in a massage at Grand River X Spa, the onsite spa. The on-site restaurant, TeraSky Restaurant, features Indonesian cuisine and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), a banquet hall, and wedding services
  • A front-desk safe, concierge services, and a 24-hour front desk
Room features
All 133 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 88,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Teras Cafe
  • TeraSky Restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hydromassage showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 88000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Transera
Hotel Transera Pontianak
Transera Hotel
Transera Hotel Pontianak
Transera Pontianak
Transera Hotel Pontianak Hotel
Transera Hotel Pontianak Pontianak
Transera Hotel Pontianak Hotel Pontianak

Frequently asked questions

Is Transera Hotel Pontianak pet-friendly?

No, pets are not allowed at this property.

How much is parking at Transera Hotel Pontianak?

Self parking is free at this property.

What time is check-in at Transera Hotel Pontianak?

Check-in begins at 2 PM. After-hours check-in is not available.

What time is check-out at Transera Hotel Pontianak?

Check-out is at noon.

Where is Transera Hotel Pontianak located?

Located in the heart of Pontianak, this spa hotel is within 1 mi (2 km) of Gajah Mada Shopping Complex and Museum Provinsi Kalimantan Barat. Ayani Mega Mall and Vihara Bodhisatva Karaniya Metta are also within 2 mi (3 km).

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Transera Hotel Pontianak Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 6 out of 28 reviews
Rating 8 - Good. 17 out of 28 reviews
Rating 6 - Okay. 2 out of 28 reviews
Rating 4 - Poor. 3 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. Restaurant. Food close by.
Stayed 2 nights in Jan 2025

8/10 Good

Cory

Liked: Staff & service, amenities, property conditions & facilities
Restaurant up top with good food. Lots of items at breakfast. Laundry close by.
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inside the room was dirty and bad smell. The hallway carpet was dirty and tiny.
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Good prospects but really need maintainance.

The executive room I got was spacious, but it was a bit dirty and run down. The laminate floors looked nice, but were sticky, rather dirty and had a funny smell, as if someone puked before. The room had a "toilet sewage" smell from time to time. The reception was kind enough for provide air fresheners which helped. Aircon position isn't suitable and rather warm in the room. Big & modern TV. Breakfast was OK, but less satisfactory on 2nd day due to an event occupying the top floor.
Stayed 2 nights in May 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Hejilda

Stayed 1 night in Dec 2023

10/10 Excellent

Toto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Suryo

Stayed 1 night in Apr 2023

8/10 Good

Kiam

Stayed 7 nights in Mar 2023

10/10 Excellent

Arya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

ilhamsyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Christopher, Kuching, Sarawak.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfy hotel

stayed 3 nights, room is small, no wardrobe, no window,
Stayed 3 nights in Sep 2018

4/10 Poor

Yahudar, Sarawak, Malaysia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not a 3 star hotel.shocked & frustrated

Early check in at 12.30pm but frontdesk didnt found my booking.Have to wait for them to do the verification. Given room at level 5 for deluxe room but unfortunately no window for all if this room type.Only Executive room got window. Room too small.bed linen, cup & kettle are not so clean while towel is obviously dirty, old & torn out. No mini fridge, no toothpaste & brush(even i didnt need it). Stayed for 2 nights.When i back to my room, no housekeeping been made. When i go out again after take my bath, i put doorsign to ask them to clean up my room but when i back at 6pm, still no housekeeping. As too tired, i just ask them to send me a new towel & toilet paper.Again, towel is so old and yellowish. Buffet breakfast just served a simple dish only..Can see ants & small flies at the dessert corner Location not really at main road. Staff are polite, friendly and helpful
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Staff & service

Well, Budget Cut Means Satisfaction Cut

Well, I don't know if this hotel desperately cut their budget. They don't provide facial tissue, unless you ask for it. Only 1 toothbrush and sandal in room. And they do not provide any soap bar anymore. You need to request it.
Stayed 1 night in Aug 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Wiryono

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Wan Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
The strategic location of the hotel made the hotel my choice to stay in Pontianak, West Kalimantan, Indonesia.
Stayed 1 night in Aug 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

good, good

Liked: Cleanliness, property conditions & facilities

lokasi yang tepat

ok
Stayed 3 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

cindy

Liked: Cleanliness, staff & service

value for money

ok, great location. great value. gonna come back again.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and Reasonable Price

Quite good. What i like most are their service and good view at restaurant. Best price though
This review was submitted before 2018 and has not been verified.

6/10 Okay

Pei

Liked: Room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

Hilary, Sarawak, Malaysia.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent quality at affordable price

At the lane corner behind Aston Pontianak Hotel & Convention Centre. Decent quality at affordable price.
This review was submitted before 2018 and has not been verified.

8/10 Good

Grace, Barbados

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

A Good Short Stay

We overnighted here and it was perfectly suitable for this purpose. The complimentary hotel car took us to change money and they arranged an early taxi for us. Would recommend for short stays.
This review was submitted before 2018 and has not been verified.

8/10 Good

Ronald Maruli Tua, Bandung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Transera Yang Nyaman, Sederhana dan Lengkap

Hotel yang cukup lengkap fasilitas nya dan dekat dengan pusat kota dan cocok untuk keperluan Bisnis.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Arnold, jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perjalanan bisnis

Menyenangkan.. tidur nyenyak.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Transera hotel

Keadaan hotel secara menyeluruh ok tetapi keadaan dalam bilik adalah kecil