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Gardenia Resort and Spa

2.0 star property
Family-friendly hotel with a full-service spa and a water park

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Photo gallery for Gardenia Resort and Spa

Exterior - Gardenia Resort and Spa (Pontianak)
Exterior - Gardenia Resort and Spa (Pontianak)
Select Comfort beds, in-room safe, desk, blackout drapes - Gardenia Resort and Spa (Pontianak)
Reception - Gardenia Resort and Spa (Pontianak)
Garden - Gardenia Resort and Spa (Pontianak)
You can look forward to a water park, an airport shuttle, and a poolside bar at Gardenia Resort and Spa. Treat yourself to a body scrub, a body treatment, or a manicure/pedicure at Aruna Spa, the onsite spa. The on-site restaurant, Papyrus Restaurant, offers breakfast, lunch, dinner, and garden views. Guests can also expect to find a rooftop terrace, shopping on site and a coffee shop/cafe.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Room options

View all photos for Premier Villa

Select Comfort beds, in-room safe, desk, blackout drapes

Premier Villa

Highlights

Air conditioning
Refrigerator
TV
Select Comfort bed
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Free bottled water
  • Sleeps 2

Villa, Terrace

Highlights

Yard
Terrace
Air conditioning
Refrigerator
TV
Select Comfort bed
Blackout drapes/curtains
Rainfall showerhead
  • Sleeps 2

View all photos for Family Villa

Family Villa | Select Comfort beds, in-room safe, desk, blackout drapes

Family Villa

Highlights

Yard
Air conditioning
Refrigerator
TV
Select Comfort bed
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • Sleeps 3

View all photos for Villa, Garden Area

Select Comfort beds, in-room safe, desk, blackout drapes

Villa, Garden Area

Highlights

Yard
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
TV
Select Comfort bed
  • 1 bedroom
  • Sleeps 2

About the neighborhood

Located in Pontianak, Gardenia Resort and Spa is in the entertainment district and near the airport. Kapuas Indah Building and Istana Kadriyah are local landmarks, and travelers looking to shop may want to visit Ayani Mega Mall and Gajah Mada Shopping Complex. Take an opportunity to explore the area for outdoor excitement like ecotours.
Visit our Pontianak travel guideOpens in a new window
Map
Jl.Ahmad Yani II, Pontianak, West Kalimantan, 78391

What's nearby

  • Ayani Mega Mall - 17 min drive - 8.0 miles
  • Museum Provinsi Kalimantan Barat - 18 min drive - 8.2 miles
  • Gajah Mada Shopping Complex - 21 min drive - 9.6 miles
  • Vihara Bodhisatva Karaniya Metta - 21 min drive - 10.7 miles
  • Danau Sentarum National Park - 30 min drive - 11.4 miles

Getting around

  • Pontianak (PNK-Supadio) - 5 min drive

Restaurants

  • ‪Bebek Boedjang - ‬9 min walk
  • ‪Papyrus Restaurant - ‬1 min walk
  • ‪RM. Siang Malam - ‬3 min drive
  • ‪Rumah Makan SUIB 3 - ‬12 min walk
  • ‪Lamongan Cak Pin - ‬5 min drive

About this property

Gardenia Resort and Spa

Family-friendly hotel in the entertainment district
You can look forward to a water park, an airport shuttle, and a poolside bar at Gardenia Resort and Spa. Treat yourself to a body scrub, a body treatment, or a manicure/pedicure at Aruna Spa, the onsite spa. The on-site restaurant, Papyrus Restaurant, offers breakfast, lunch, dinner, and garden views. A rooftop terrace, shopping on site, and a coffee shop/cafe are available to all guests.
Other perks include:
  • An outdoor pool and a children's pool, along with a lazy river, a waterslide, and pool umbrellas
  • Limo/town car service, bike rentals, and valet parking (surcharge)
  • Concierge services, tour/ticket assistance, and massage treatment rooms
  • Multilingual staff, laundry services, and barbecue grills
Room features
All guestrooms at Gardenia Resort and Spa have perks such as 24-hour room service and first-run movies, as well as amenities like air conditioning and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 25-inch TVs with premium channels and first-run movies
  • Refrigerators, coffee/tea makers, and daily housekeeping

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Interior
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  • Parking included
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Grand Mahkota Hotel

Property amenities

Parking and transportation

  • Roundtrip airport shuttle (surcharge) at scheduled times
  • Free theme park shuttle
  • Limo/town car service
  • Valet parking on site (surcharge)
  • RV/bus/truck parking on site

Food and drink

  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Papyrus Restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Fishing
  • Full-service spa
  • Lazy river
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Water park
  • Waterslide

Family friendly

  • Children's pool
  • Free theme park shuttle
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Supervised activities for children
  • Water park
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna

Accessibility

  • No elevator

More

  • 36 buildings
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Slippers

Entertainment

  • 25-inch TV with premium cable/satellite channels
  • First-run movies
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Gardenia Pontianak
Gardenia Resort
Gardenia Resort Pontianak

Frequently asked questions

Does Gardenia Resort and Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much is parking?

Valet parking is available for a fee.

What time is check-in at Gardenia Resort and Spa?

Check-in start time: 1 PM; Check-in end time: 11:30 PM.

What time is check-out at Gardenia Resort and Spa?

Check-out is at noon.

Does Gardenia Resort and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times.

Where is Gardenia Resort and Spa located?

Located near the airport, this family-friendly hotel is within 9 mi (15 km) of Diguli Park, Ayani Mega Mall, and Museum Provinsi Kalimantan Barat. Gajah Mada Shopping Complex and Danau Sentarum National Park are also within 12 mi (20 km).

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Reviews

Gardenia Resort and Spa Reviews

6.0

4.8

Cleanliness

6.0

Location

5.4

Staff & service

4.8

Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

Reviews

6/10 Okay

Sri Rahayu, pontianak

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Keluarga

WC nya kotor

4/10 Poor

Prask, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine for a one night stopover as close to airport

Not ideal, but at 5 mins from the airport it worked for us as we were only there a night and had a very early flight the next day. I wouldn't recommend staying any longer though. Had a massage at their spa, which left my back and legs quite badly bruised and quite painful, which was a bit odd. Never experienced that before.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
pleasant