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Four Points By Sheraton Pontianak

Property class: 4

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Photo gallery for Four Points By Sheraton Pontianak

A poolside area with a bar, lounge chairs, and a view of the mountains. - Four Points By Sheraton Pontianak (Pontianak)
A modern interior with a dining area, sofas, and a large window offering a city view. - Four Points By Sheraton Pontianak (Pontianak)
A modern bar area with a high ceiling, wooden flooring, and a bar counter with stools. - Four Points By Sheraton Pontianak (Pontianak)
A modern bar area with a view of the cityscape, featuring a bar counter, shelves with bottles, and seating. - Four Points By Sheraton Pontianak (Pontianak)
Unclassified image, 5 of 40, button - Four Points By Sheraton Pontianak (Pontianak)
A swim-up bar, a poolside bar, and a coffee shop/cafe are just a few of the amenities provided at Four Points By Sheraton Pontianak. Treat yourself to spa services, such as aromatherapy, a massage, or a body treatment. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with dry cleaning/laundry services and 2 bars.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 2 Double Beds, City View

A hotel room with two beds, a desk, and a large window offering a view of greenery.

Deluxe Room, 2 Double Beds, City View

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, City View

A modern hotel room with a large bed, a flat-screen TV, a balcony with a city view, and a small table with chairs.

Suite, 1 King Bed, City View

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Suite, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a large window offering a view.

Premier Suite, 1 King Bed

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a window with a view.

Family Suite, 1 King Bed

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City View

A modern hotel room with a large bed, a desk, and a view of the outdoors.

Deluxe Room, 1 King Bed, City View

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, City View

A modern hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Suite, 1 King Bed, City View

  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 King Bed, City View

A modern interior with a dining area, sofas, and a large window offering a city view.

Presidential Suite, 1 King Bed, City View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 1 King Bed, City View, Corner

A modern hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Premier Room, 1 King Bed, City View, Corner

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, City View

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Pontianak, Four Points By Sheraton Pontianak is in the business district and near the airport. Kapuas Indah Building and Istana Kadriyah are local landmarks, and travelers looking to shop may want to visit Ayani Mega Mall and Gajah Mada Shopping Complex. Visit our Pontianak travel guide
Map
Jl. Arteri Supadio, Pontianak, West Kalimantan, 78391

What's nearby

  • Taman Arboretum Sylva Untan
    3 min drive - 2.3 miles
  • Diguli Park
    3 min drive - 2.3 miles
  • Ayani Mega Mall
    4 min drive - 2.7 miles
  • Museum Provinsi Kalimantan Barat
    4 min drive - 2.9 miles
  • Gajah Mada Shopping Complex
    7 min drive - 4.3 miles

Getting around

  • Pontianak (PNK-Supadio)
    15 min drive

Restaurants

  • Bakoel Bamboe
    12 min walk
  • A&W Gaia City Mall
    11 min walk
  • Starbucks Gaia Mall
    13 min walk
  • Nasi Campur Afung 333
    12 min walk
  • Fresh Resto
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 165,000 for adults and IDR 82,500 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Cooking classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (42 inch wide door)
  • Grab bar near toilet (42 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Built in 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out (exact amount varies)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 330000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: IDR 350000
  • New Year's Eve (December 31) Gala Dinner per child: IDR 200000 (from 6 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately IDR 165000 for adults and IDR 82500 for children
  • Airport shuttle fee: IDR 300000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: IDR 330000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: GoPay, OVO, and DANA
Property Registration Number 2706220053803, 55110

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Four Points By Sheraton Pontianak have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 6:00 AM–6:00 PM.

Is Four Points By Sheraton Pontianak pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Four Points By Sheraton Pontianak?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Four Points By Sheraton Pontianak?

Check-out is at noon.

Does Four Points By Sheraton Pontianak provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 300000 per vehicle applies.

Where is Four Points By Sheraton Pontianak located?

Situated near the airport, this hotel is within 3 mi (5 km) of Taman Arboretum Sylva Untan, Diguli Park, and Ayani Mega Mall. Museum Provinsi Kalimantan Barat is 2.9 mi (4.7 km) away.

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Reviews

Four Points By Sheraton Pontianak Reviews

9.8

Exceptional

9.8

Cleanliness

9.8

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 9 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 0 out of 10 reviews
Rating 4 - Poor. 0 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

Reviews

Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service great food
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities
It's reality clean,friendly staff with smile and delicious buffet breakfast. We would like big thank you to Ibnu and Febi with their excellent services during out stay. We will come back to stay Four points by Sheraton
Nice view
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Willem

Liked: Cleanliness, amenities, property conditions & facilities
Mooie schone kamers fijn en behulpzaam personeel zeker iets om terug te gaan
Stayed 10 nights in Mar 2026
Verified review

10/10 Excellent

Willem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijn hotel goede service alleen ontbijt kan op sommige punten wat beter
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Willem

Liked: Cleanliness, amenities, property conditions & facilities
Schone kamer fijn personeel
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Nurul

Stayed 1 night in Dec 2025