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Aston Pontianak Hotel & Convention Center

Property class: 4

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Photo gallery for Aston Pontianak Hotel & Convention Center

A hotel room with two beds, a TV, a desk, and a large window with a view. - Aston Pontianak Hotel & Convention Center (Pontianak)
A swimming pool with a clear blue water surface, surrounded by a stone deck and a covered seating area with red umbrellas. - Aston Pontianak Hotel & Convention Center (Pontianak)
A multi-story hotel with balconies, large windows, and a well-lit entrance. - Aston Pontianak Hotel & Convention Center (Pontianak)
A spacious lobby with leather seating, a grand piano, and a modern chandelier. - Aston Pontianak Hotel & Convention Center (Pontianak)
A spacious lobby with a modern design, featuring a reception desk, decorative lighting, and a polished floor. - Aston Pontianak Hotel & Convention Center (Pontianak)
At Aston Pontianak Hotel & Convention Center, you can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar. Take some time to relax at the onsite spa. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a gym and a business center.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room

A hotel room with a large bed, a desk, two chairs, a TV, and a view of the sea.

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

A hotel room with a large bed, two bedside tables, a TV, a desk, and a large window.

Deluxe Room

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

A hotel room with a large bed, two armchairs, a desk, a TV, and a colorful abstract painting on the wall.

Junior Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 48 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for ASTON Suite

A hotel room with a flat-screen TV, a sofa, a bed, a desk, and a chair.

ASTON Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

A hotel room with a living area, a dining table with apples, a TV, and a large mirror.

Family Suite

  • City view
  • Sleeps 2
  • 1 King Bed

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4

DOUBLE DELUXE

  • Sleeps 4

DOUBLE DELUXE QUEEN BED

  • Sleeps 4

About the neighborhood

Pontianak is home to Aston Pontianak Hotel & Convention Center. Saint Joseph Cathedral Sculpture Garden and Kapuas Indah Building are local landmarks, and the area's natural beauty can be seen at Danau Sentarum National Park and Kapuas Riverfront Park. Visit our Pontianak travel guide
Map
Jl. Gajah Mada, Gajah Mada 21, Pontianak, West Kalimantan, 78121

What's nearby

  • Gajah Mada Shopping Complex
    2 min walk - 0.1 miles
  • Museum Provinsi Kalimantan Barat
    20 min walk - 1.1 miles
  • Kapuas Indah Building
    3 min drive - 1.4 miles
  • Kapuas Riverfront Park
    3 min drive - 1.4 miles
  • Ayani Mega Mall
    4 min drive - 1.8 miles

Getting around

  • Pontianak (PNK-Supadio)
    27 min drive

Restaurants

  • Nasi Goreng, Kwe Tiau '33' Wk Utama Rasa
    5 min walk
  • Abang Kepiting
    4 min walk
  • Bakmie Kepiting OuKie
    4 min walk
  • Aston Pontianak Hotel & Convention Center
    2 min walk
  • Transera Sky Roof
    4 min walk

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 137,500 for adults and IDR 68,750 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Dynasty Restaurant
  • Majesty Restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No elevator

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 137500 for adults and IDR 68750 for children
  • Airport shuttle fee: IDR 150000 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does Aston Pontianak Hotel & Convention Center have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Aston Pontianak Hotel & Convention Center pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Aston Pontianak Hotel & Convention Center?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Aston Pontianak Hotel & Convention Center?

Check-out is at noon.

Does Aston Pontianak Hotel & Convention Center provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 150000 per vehicle applies.

Where is Aston Pontianak Hotel & Convention Center located?

Situated in Pontianak, this spa hotel is within 1 mi (2 km) of Gajah Mada Shopping Complex, Masjid Raya Mujahidin Pontianak (Landmark Grounds Only), and Saint Joseph Cathedral Sculpture Garden. Vihara Bodhisatva Karaniya Metta and Kapuas Indah Building are also within 1 mi (2 km).

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Reviews

Aston Pontianak Hotel & Convention Center Reviews

7.6

Good

7.8

Cleanliness

7.4

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 20 out of 99 reviews
Rating 8 - Good. 54 out of 99 reviews
Rating 6 - Okay. 14 out of 99 reviews
Rating 4 - Poor. 6 out of 99 reviews
Rating 2 - Terrible. 5 out of 99 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice place and location. Clean and breakfast is good
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the male staff is very friendly and so nice. The front desk female workers doesnt seem like her jobs. Even the security at front door really nice and doing great customer service. The front desk wont tell you about your buffet if you dont ask and no information about it at all.
Stayed 4 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The staff are amazing and very friendly and helpful. Service is great. The hotel is a little dated and needs some renovations otherwise it’s my favorite hotel to stay at
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

good location but no live band on weekdays,
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Aircon leaking & wifi intermittent
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities
Nette grote kamer badkamer ook goed behalve schimmel op de kitvoegen
Stayed 6 nights in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
ボロネーゼフェットチーネを頼んだらカルボナーラフェットチーネが提供された。注文したものと違うと伝えたらthank youとスタッフに言われた。最悪。二度と利用しない。
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is big but kind of old. We are very happy with room service person Candra Lesmana. He is very helpful and keep our room cleans every day.
Stayed 9 nights in Apr 2022
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
This isn’t my 1st time staying in Aston ptk.. but this time I had unpleasant experience with one of the front desk staff. I was passing by the front desk with my friends and this staff was abruptly asking me to settle my bills. I wasn’t asked to pay during check in & I wasn’t thinking much about it.. thought that I will clear the bills during check out. However, if there’s a need to remind the guess, shouldn’t it be done in discreet? This is not professional service staff should behaved. I will appreciate if you may want to re trained your service staff to be more tactful & polite. Thank you.
Stayed 3 nights in Feb 2020
Verified review

4/10 Poor

Not good

주변이 너무 혼잡하다. 그리 깨끗하지는 않다. 방에 생수가 비치되어 있지 않다. 시끄럽다.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nearby shopping center and easy to get meal

good stay and clean
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kembali dan kembali lagi

Lokasi strastrategis - breakfast variatif dan cukup enak. Pokoknya.. jika tidak memuaskan, tentu kami tidak berulang kali menginap disini
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Das Personal war sehr freundlich und (zumindest zum sehr großen Teil) auch sehr aufmerksam. Selbst mit dem Frühstück kann man als Europäer recht zufrieden sein, da es neben den lokalen "Klassikern" auch eine für meinen Geschmack ausreichende Auswahl an Speisen gibt. Ich konnte auch den Küchenchef kennenlerne (der im Übrigen auch sehr freundlich und offen war), der mir sagte das man dort auch gerne bereit sei spezielle Wünsche (natürlich mit Voranmeldung und nach Möglichkeit) zu erfüllen (hab ich einmal auch ausprobiert und hat wirklich sehr gut geklappt). Der einzige Punkt der wirklich nicht schön war, war dass wir ein Zimmer ohne (!) irgend ein Fenster oder sonstigen Blick nach draußen hatten. Das Gebäude war wohl ursprünglich als Mall gebaut / konzipiert. Wem das nichts aus macht, wäre wohl zufrieden gewesen, denn das Zimmer war sauber und besonders für den günstigen Preis recht groß. Wir werden dort sicher wieder buchen, aber dann darauf achten, dass wir ein Zimmer mit irgendeinem Blick nach draußen bekommen.
Stayed 5 nights in Apr 2019
Verified review

8/10 Good

Liked: Staff & service, room comfort

Good choice

Very friendly, helpful staff. Provided dinner recommendations and help with taxis. Modestly priced and just around the corner from more expensive hotels.
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good size room and very comfortable to move around.
Stayed 5 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kamar sangat luas

Kamar luas, ada bathtub dan ruang tamu, sarapan lumayan, akses ke ruang meeting dari kamar agak jauh dan harus berputar
Stayed 4 nights in Mar 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort

Good hotel but needs renovations

Hotel is generally good but bathroom shower and floor conditions need renovations. Drake the in showers in unprofessional and leaked and watercfrom shower accumulated near the toilet and could not go through drain due to slope away from the drain. There ya a karaoke bar that plays very loud music and bass till 4 am. Do forget about comfortable sleeping if you are a light sleeper.
Stayed 3 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
the cleanliness was execellent. this is my 2nd visit still i prefer this hotel
Stayed 3 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
My mom and my sons have a good experience at this hotel. Big room which can let kids play freely in room. Highly recommend for those looking for big room
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, amenities
Wedding always traffic jam especially weekend! Car park also not enough when there is a wedding. 😐
Stayed 3 nights in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Finally! A smoker friendly hotel. It was so nice to have a beer and a smoke while sitting comfortably watching the game on tv.
Stayed 2 nights in Jan 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Harga Murah Untuk Hotel Berbintang Empat

Saya mendapatkan kamar yang sangat luas dengan harga yang relatif murah untuk hotel dengan bintang empat.
Stayed 1 night in Dec 2018
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Not 4 Stars definitely

Bed Linens looked as though never been changed. Had that sleep in look and feel. Towels were thin and discoloured. Internal Fittings fallen apart. Dirty Couch. A study chair that was unsteady and would fall back every time it moved. Checked in and checked out within 2 hours. Stayed elsewhere for rest of our visit.
Stayed 3 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Советую этот отель

Прекрасный отель.чистый и уютный.номер просторный,есть холодильник и чайник.персонал очень дружелюбный.были проблемы с банкоматом,персонал быстро решил эту проблему.съездили в банк,объяснили ситуацию(потому что в банке никто не говорил по английски).завтраки вкусные.жаль что бассейн был закрыт.
Stayed 2 nights in Nov 2018
Verified review

6/10 Okay

普通

附近環境有一點噪音，住宿狀況水有一點泥土味
Stayed 1 night in Aug 2018