Pontelatone Vacations

Excellent staff, super helpful and nice, they accommodated to all our needs and were very welcoming and warm. The hotel is very well located, close to the city center and main beach and it has a free shuttle that was super convenient as taxis are very expensive in Positano. The AC was the only thing that wasn’t as great but this has been our experience in every hotel in Italy, across different cities, so it seems to be the norm. Overall a great place to stay in Positano, staff will make you feel like part of their family

As a single, female traveler this was an awful place to stay. The manager was insulting. Keep the shutters and windows closed at all times from staff and neighbors. Ironing was only allowed in the kitchen, but not during breakfast?? The view from the upper deck was beautiful but there are no umbrellas or shade only plastic chairs and ash trays. The rooms were very nice and clean. The elevator is shut off at night. I needed to leave at 5 am and was scolded for taking my suitcase down the steps. I left early and returned late the entire 6 days of my stay. My trip was a gift from my son and daughter in law which I appreciated very much. The rest of the trip was very nice and I found the people and other visitors very kind and accommodating.

The views from this hotel were spectacular. The hotel amenities were great and the staff was super helpful. My only complaints are that there was no iron in the room, and that the balcony door can’t be opened from the outside, so we had to leave it slightly ajar, which meant mosquitoes made it into the room. The breakfast was excellent and the location was pretty good too. I would definitely go back.