Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Frequently asked questions
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property; nearby parking is also free.
Situated near the airport this guesthouse is in the city center.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Comercial Boutique Azores Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I stayed here with family and we loved the convenience of being close to restaurants, it was very quiet too.
Alma Delia
Stayed 4 nights in Jul 2023
Verified review
10/10 Excellent
Charlene
Oct 21, 2025
Great boutique hotel
Staff were very helpful, stayed late to let us in after our flight was delayed, called a taxi for us and gave suggestions for restaurants. They responded right away to our emails. Hotel was well located and very clean with a nice outdoor patio and common living room. We would definitely recommend it and we will stay there again.
Charlene
Stayed 3 nights in Oct 2025
Verified review
6/10 Okay
mohammad
Mar 10, 2026
Liked: Cleanliness
Hi Issue, with the parking, it was a at a very distance by a 10 minute walk and then you have to climb to the third floor with stairs with your luggage especially during the rain. It’s not very convenient other than that place was good. Would’ve been nice to have a little continental breakfast, but overall it was clean and convenient to all the restaurants
We thoroughly enjoyed our stay. So clean! Location is perfect, within walking distance to so much. Our only complaint would be not having a mini fridge in the room. There is access to a fridge in another section but access is limited to 9-5. Not very convenient if you're out all day. Despite that, we would still stay here again! Loved our time in Ponta Delgada. Can't wait to return. We highly recommend Comercial Boutique. Thank you !
Anibal waited for us and explained everything about the property. Our room was super clean with beautiful hardwood floors. The hotel is located in the middle of everything, restaurants, shoppings parks.
We used the hotel to stay whilst we travelled around ponta Delgada. The staff was really friendly, the room was clean and well kept, beds were comfortable. Would reccomend.
Hayden
Stayed 6 nights in Jan 2024
Verified review
4/10 Poor
Verified traveler
Mar 28, 2024
Liked: Cleanliness, room comfort
Room key was bad. Don’t expect welcome gift/drink!
It was a worrisome check in as the site says only people there between 8am-8pm. Glad to know someone was in the house when we arrived. However, we were disappointed when there wasn’t any welcome gift upon arrival and welcome drinks as indicated in my booking. While that isn’t that big a deal as we were just glad that we were able to check in smoothly, the worst thing that happened was after we returned from dinner. By then the housekeeper had already left, and we had a very hard time opening the room door with the provided key. It took us at least 10 mins to turn the key every which way to get it to open. This was a nightmare. The vibe of the place was just weird all around.
Hotel staff stayed late to get us settled- very pleasant. In area with many shops/restaurants. Only issue was no air conditioning but it’s an old building
This boutique hotel was our home for a week while we explored the island and it worked. Very centrally located in the tiny streets the parking is a 5 minute walk away. The room had zero shelving to put anything is my biggest complaint. But it was clean and they have a central fridge and microwave you can use. All in all would stay again.
Excellent location in central Ponta Delgada, close to all the best restaraunts. Free public parking - only about 5 min walk away if you rent a car. Quiet, clean, and very nicely decorated!
Hotel was under renovation and they sent me around the corner, so technically I review the other hotel. By both were cheap and just fine for a night alone in PDL. Good area.
The hotel appeared clean and was well kept by the housekeeper Carlos. He was very kind and hospitable but didn’t speak English, so communicating our needs was challenging, but he made it fun. We had a couple minor annoyances during our stay that are worth mentioning for other travellers. Our A/C unit had a leak, which led to a large pool of water in our room by morning time. We raised it to the staffs attention and it was fixed the same day. We also encountered bugs/roaches in our room during our stay. Not sure if this is commonplace for hotels in the Centro, but thought it was worth a mention. Parking is available in the free city lot 5 min walk away, but not on site. Otherwise, the place was nice and central. Carlos again was amazingly hospitable, great with our kids and fun to interact with. We felt very safe and well taken care of otherwise.