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Hotel Novo

3.0 star property
The garden offers a peaceful retreat from everyday life, while practical amenities like express check-in and luggage storage make arrivals stress-free.

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Photo gallery for Hotel Novo

Exterior - Hotel Novo (Ponferrada)
Basic Triple Room | Desk, free WiFi, bed sheets - Hotel Novo (Ponferrada)
Towels - Hotel Novo (Ponferrada)
Basic Double Room | Desk, free WiFi, bed sheets - Hotel Novo (Ponferrada)
Staircase - Hotel Novo (Ponferrada)
Hotel Novo offers a quiet setting for travelers to unwind in the peaceful garden. Enjoy express check-in, luggage storage, and helpful concierge services. Guests value the free self-parking and WiFi access in all rooms.

Reviews

6.2 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Single Room

Desk, free WiFi, bed sheets

Classic Single Room

Highlights

Air conditioning
Heating
LCD TV
Private bathroom
Digital channels
Desk
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Double Room

Desk, free WiFi, bed sheets

Basic Double Room

Highlights

Air conditioning
Heating
LCD TV
Private bathroom
Digital channels
Desk
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

View all photos for Basic Triple Room

Basic Triple Room | Desk, free WiFi, bed sheets

Basic Triple Room

Highlights

Air conditioning
Heating
LCD TV
Private bathroom
Digital channels
Desk
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed

View all photos for Basic Quadruple Room

Basic Quadruple Room | Desk, free WiFi, bed sheets

Basic Quadruple Room

Highlights

Air conditioning
Heating
LCD TV
Private bathroom
Digital channels
Desk
  • Sleeps 4
  • 2 Large Twin Beds and 1 Double Bed

View all photos for Basic Double Room

Basic Double Room | Desk, free WiFi, bed sheets

Basic Double Room

Highlights

Air conditioning
Heating
LCD TV
Private bathroom
Digital channels
Desk
  • Sleeps 2
  • 2 Large Twin Beds

About the neighborhood

Ponferrada is home to Hotel Novo. Castillo de los Templarios and Monastery of Saint Mary of Carracedo are local landmarks, and some of the area's attractions include Castro Bergidum and Alameda Garden. Visit our Ponferrada travel guide
Map
N-VI 386, Ponferrada, León, 24490

What's nearby

  • Views of Episcopal palace in Astorga, Leon, Spain.
    Astorga Cathedral
    34 min drive - 46.6 miles
  • Museo de la Energía
    3 min drive - 1.6 miles
  • Castillo de los Templarios
    6 min drive - 2.5 miles
  • Plaza del Ayuntamiento
    6 min drive - 3.6 miles
  • Las Medulas
    30 min drive - 20.3 miles

Getting around

  • Ponferrada Station
    10 min drive

Restaurants

  • La Casita de Mati (Miravalles)
    3 min drive
  • Ginos
    5 min drive
  • Terraza C.C. El Rosal
    3 min drive
  • La 2ª Estación
    5 min drive
  • Yunke Factory
    5 min drive

About this property

Hotel Novo

Property highlights
Hotel Novo provides a garden and more. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Express check-in, smoke-free premises, and an elevator
  • A vending machine, luggage storage, and concierge services
Room features
All 50 rooms have comforts such as air conditioning, as well as amenities like free WiFi.
More amenities include:
  • Bathrooms with tubs or showers
  • 28-inch LCD TVs with digital channels
  • Heating and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • 28-inch LCD TV with digital channels

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 5:30 PM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Novo Hotel
Hotel Novo Ponferrada
Hotel Novo Hotel Ponferrada

Frequently asked questions

Is Hotel Novo pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Novo?

Check-in start time: noon; Check-in end time: midnight.

What time is check-out at Hotel Novo?

Check-out is at noon.

Where is Hotel Novo located?

Situated in Ponferrada, this hotel is within 3 mi (5 km) of Museo de la Energía, Plaza del Ayuntamiento, and Museo del Bierzo. Castillo de los Templarios and Museo de la Radio are also within 3 mi (5 km).

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Reviews

Hotel Novo Reviews

6.2

7.2

Cleanliness

4.6

Amenities

6.4

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 2 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 2 out of 11 reviews
Rating 4 - Poor. 2 out of 11 reviews
Rating 2 - Terrible. 2 out of 11 reviews

Reviews

2/10 Terrible

Pablo

Disliked: Staff & service, amenities, property conditions & facilities
The worst hotel I have ever stayed in. Rooms look more like a poor pilgrim municipal auberge. Please do not reserve this hotel. The first night they didn't have hot water. I reserved for three nights but I decided not to come back on the second one even loosing the money. Because I didn't was able to get other hotel I returned for the third night. Hot water was returned. Staff only work from 6 pm to 11 pm. If you arrive early must wait outside. There is no restaurant near by, we have to go to the center of the city. The first room assigned was having a big leak from the washbasin. In the second room assigned the AC sent the air directly to the bed and was impossible to fix it. Neither room had night lamps, coffee maker nor refrigerator.
Stayed 3 nights in Sep 2024

2/10 Terrible

Joaquin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Presunta estafa ( pague tres veces la habitación)

Realizo una reserva en Hotels.com que por problemas informáticos aparece dos veces;y al llegar al Hotel me dicen que no tienen el cobro y me piden la tarjeta de crédito. Reclamo a hotels.com por la doble y me dicen que el Hotel no contesta, también reclamo el pago al Hotel y dicen hacer un reingreso que nunca llegó ....Así que hoy procedí a la reclamacíón por via oficial y a la finalización con Hotels.com que es Expedia y con la cual tenía relación por más de 10 años....pasando a la competencia directa.
Stayed 1 night in Jun 2025

6/10 Okay

Conchi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
El espacio de habitación,las camas,y limpieza,no me gustó, qué a las6;30,empezarán a montar el desayuno y arrastrarán las sillas oía mucho los ruidos
Stayed 2 nights in Aug 2022

8/10 Good

Fanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy limpio y muy buen servicio, lo unico malo es que cada puerta que se cierra en el pasillo, arriba o abajo se escucha como si fuera en tu habitacion, por lo cual no se duerme bien.
Stayed 1 night in Jul 2022

8/10 Good

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in the Camino De Santiago

The hotel in on the outskirts of the city, but right next to El Camino De Santiago. There is nothing open around the hotel after 7:00PM. My suggestion is to get something to eat for dinner before you get back to hotel. Junior was very helpful and cordial. I will definitely come back to this property
Stayed 2 nights in May 2022

4/10 Poor

Jose Antonio

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ronald

Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Es un hostal de carretera no un hotel de 3 estrell

Stayed 1 night in Mar 2024

6/10 Okay

Manuel

Disliked: Amenities
Stayed 2 nights in Aug 2022

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021