Itsy Hotels Red Lotus Heritage, Promenade Beach

Property class: 3

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Itsy Hotels Red Lotus Heritage, Promenade Beach provides amenities like a coffee shop/cafe and laundry facilities. Stay connected with free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping
  • 24/7 front desk

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Room options

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Showing 1 of 1 room

View all photos for Deluxe Room

A room with a bed, a bench, a chair, and a door.

Deluxe Room

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Located near the beach, Itsy Hotels Red Lotus Heritage, Promenade Beach is in Heritage Town, a neighborhood in Puducherry. Ananda Ranga Pillai House and Raj Niwas are local landmarks, and some of the area's attractions include South Indian Traditional Arts Cultural Centre and Botanical Gardens. Maze and Pogo Land are also worth visiting. Visit our Puducherry travel guide
Map
No. 48-58 Nehru Street, Puducherry, 605001

What's nearby

  • A weathered statue of a deity with a child, set against a stone structure.
    Arulmigu Manakula Vinayagar Temple
    5 min walk - 0.3 miles
  • A statue of a person in traditional attire standing under a white pavilion with a clear blue sky in the background.
    Pondicherry Promenade Beach
    8 min walk - 0.5 miles
  • A lighthouse, palm trees, rocky shoreline, and a building with a red roof.
    Pondicherry Lighthouse
    10 min walk - 0.6 miles
  • Sri Aurobindo Ashram
    5 min walk - 0.3 miles
  • Government Place
    7 min walk - 0.4 miles

Getting around

  • Pondicherry-Puducherry Station
    17 min walk
  • Pondicherry (PNY)
    18 min drive

Restaurants

  • Indian Coffee House
    2 min walk
  • Adyar Ananda Bhavan
    2 min walk
  • Crepe in touch
    6 min walk
  • Cool Cat Coffee Bar
    4 min walk
  • Surguru spot
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A coffee shop/cafe

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 700.0 per night
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Rollaway bed fee: INR 700.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Itsy Hotels Red Lotus Heritage, Promenade Beach pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Itsy Hotels Red Lotus Heritage, Promenade Beach?

Check-in start time: 1:00 PM; Check-in end time: midnight.

What time is check-out at Itsy Hotels Red Lotus Heritage, Promenade Beach?

Check-out is at 11 AM.

Where is Itsy Hotels Red Lotus Heritage, Promenade Beach located?

Located in Heritage Town, this hotel is within a 5-minute walk of Kanniga Parameswari Temple, Arulmigu Manakula Vinayagar Temple, and Ananda Ranga Pillai House. Church of Our Lady of the Immaculate Conception and Bharathi Park are also within 5 minutes. Pondicherry-Puducherry Station is 17 minutes by foot.

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Reviews

Itsy Hotels Red Lotus Heritage, Promenade Beach Reviews

7.0

Good

6.8

Cleanliness

7.0

Location

6.8

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 7 out of 24 reviews
Rating 8 - Good. 7 out of 24 reviews
Rating 6 - Okay. 4 out of 24 reviews
Rating 4 - Poor. 2 out of 24 reviews
Rating 2 - Terrible. 4 out of 24 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay at Itsy Red Lotus

Staff were fantastic making many local travel arrangement for us and advising where to eat and get local provisions. Location is great, in the hub but not too noisy. We were a party of 4, staying 3 nights and we would recomend this hotel highly for the price.
Stayed 4 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Room was clean, bright and spacious. Breakfast was tasty and service was good. Location was very good. An English movie channel would be appreciated for those who don’t speak Hindi. 😁
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Bien placé, personnel à notre écoute.) Un peu de bruit de klaxonne le matin (difficile de trouver un hôtel où on ne les entendrait pas je pense
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena calidad precio con habitación muy grande y aire acondicionado que funcionaba muy bien.
Stayed 3 nights in Feb 2019
Verified review

6/10 Okay

The room was a good size but the floors and bathroom were dirty. The towels were clean. They should provide 1 bottle of water everyday you are there instead of just 1 for the whole stay. It's also in a part of town that gets noisy at night so if loud noise isn't your thing, stay somewhere else.
Stayed 2 nights in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good place to spend a weekend

Nice location and close proximity to the interesting spots in Puducherry. Could have been great, if they had arranged for car parking
Stayed 1 night in Sep 2018
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Average and Overpriced

Very average hotel and definitely not worth the price quoted. The staff is never available and there is no front desk to reach out to the hotel staff in case you need something. Very basic amenities. No Car parking which becomes a problem in case you're traveling by car. The free breakfast that is included in the fare is very basic and is not served before 8.30 am so if you plan to leave early in the morning you'd end up missing it as it starts too late. No toilet paper in the washroom. Overall a very average place for the price you pay.
Stayed 2 nights in Jun 2018
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort

Expensive but adequate.

No wifi in the 2nd floor though they kept insisting. Could only connect yo first floor WiFi. Nice people, very loud and busy street. Expensive for what you get compared to other cities.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting excuse for a hotel

We arrived at the hotel and were not greeted by any employees or management personnel. After waiting for nearly 10 minutes, a staff person finally arrived and proceeded to show us to a room that was not at all what is advertised on Expedia's website. This person did not ask for ANY identifying information about myself (no proof of identity, no passport, no ID card etc.) and just brought us upstairs. He showed us to the room which was filthy (dirty sheets, unkempt/unwashed floors, doors that would not lock properly), at which time we voiced our desire to cancel the reservation and left the property immediately. As this reservation was booked and pre-paid through Expedia, the hotel did not agree to refund this cancellation. After 3 phone calls with Expedia and numerous attempts to request a refund, the request has been denied again and again (with the hotel claiming we made use of our booking fully, although they have absolutely no proof we were ever checked in). Needless to say, I will ABSOLUTELY NOT be booking through Expedia again. You lost a valued and loyal customer today.
Stayed 2 nights in Feb 2018
Verified review

8/10 Good

Liked: Cleanliness
Stay was comfortable for a night. Staff members are friendly. However WiFi service was weak in the room.
Stayed 1 night in Jan 2018
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities, room comfort

ok hotel - amazing owners!

This hotel is bang in the middle of Pondicherry. A great location if you want to be central. However, be prepared for noisy nights - all the rooms are facing the street and things are loud as expected in India. The rooms were average and felt a little aged and the floor had quite a bit of stains - didn't feel as clean - for western standards that is. But for local standards this hotel is very nice. The wifi is also very slow - so don't expect to be working - some light browsing will work and certain rooms don't quite have range and the latency is very slow. However, the owners made an exceptional effort and went above and beyond with their amazing Christmas meal for our girls (they opened the kitchen just for us) and were very kind with additional bedding and advice on the area etc. Just goes to show how an average hotel can end up being a great experience when the owners are involved in its daily operations. Well done!
Stayed 2 nights in Dec 2017
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy hotel close to the sites

I had a very pleasant stay at Red Lotus for just one night, a quick stop in Pondi. I loved that it was close to so many of the sites, and I felt very comfortable walking around the area (as a solo foreigner woman). The only complaints I have: the wifi did not work while I was there, and also I think the room locks could be safer. It is just a padlock on the door. The service was great, the young men running the front desk were very accommodating and answered all my questions with knowledge. The Rishi Ayuverdic massage was a nice suggestion! Breakfast was also tasty and the rooftop has a nice ambience. I think they still have some improvements to make considering the price to stay, but overall it is a very quaint place.
Stayed 1 night in Nov 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value, great location, nice rooftop

While not fancy, the taste is simple and appealing. Modern with plants around - especially on the roof. Not fond of the Buddha theme, but I'm tolerant :-) Breakfast was simple, but had eggs, fruit and some Indian idli. My room had a motorcycle theme - and it was ok. AC worked, shower was great, bed was comfy, internet worked, can't complain.
Stayed 2 nights in Jun 2017
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No parking not clean

Not stayed after seeing inside cancelled my booking
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. Good staff. Highly recommend.
Verified review

8/10 Good

Centrally located quirky hotel

Hotel is very inexpensive so for the price what should the expectations be ? Soft furnishings in rooms could do with a wash. Basic breakfast was fine but no curd available but was on the menu. I also found a pin in my bed which gave me a prickly surprise in the middle of the night. If the hotel is full you might run out of water for a shower but this was quickly fixed by turning on the pumps. Staff were friendly, great location but if you can't cope with the traffic noise take ear plugs. Overall, we enjoyed our stay - very quirky interior decoration.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could not find parking for 1 hour

Had to cancel, struggled to park my car for 1 hour with no help from the hotel person. Requested him multiple times but was told to find a place my self in a crowded bazaar. Was with 2 small kids and people were not letting me to drop them near the hotel with luggage. Had to go to another hotel.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
The hotel was good and very close to the beach. Cozy and comfortable. Liked the interiors. Although the WiFi connectivity was not good and no varieties of breakfast. But overall, I enjoyed and would definitely recommend for a budget stay.
Verified review

8/10 Good

Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Overpriced

Stayed 1 night in Dec 2018
Verified review

6/10 Okay

Disliked: Room comfort
Stayed 2 nights in Nov 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort