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The Richmond

3.0 star property
Visitors savor authentic local flavors at the on-site restaurant before retreating to comfortable rooms or taking leisurely walks along Pondicherry Promenade Beach

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Photo gallery for The Richmond

Reception - The Richmond (Puducherry)
Breakfast, lunch, dinner served; local cuisine - The Richmond (Puducherry)
Exterior - The Richmond (Puducherry)
Reception - The Richmond (Puducherry)
Superior Room | Minibar, in-room safe, iron/ironing board, free WiFi - The Richmond (Puducherry)
The Richmond in White Town's center blends colonial charm with modern amenities. Enjoy local specialties at The Bistro, relax with a newspaper, or explore the nearby promenade beach. The hotel offers dry cleaning services and free self-parking.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Double Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, iron/ironing board, free WiFi

Superior Room

  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, iron/ironing board, free WiFi

Family Room

  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in White Town, a neighborhood in Puducherry, The Richmond is near a train station and near the beach. Bharathi Park and Pondicherry Promenade Beach reflect the area's natural beauty and area attractions include South Indian Traditional Arts Cultural Centre and Botanical Gardens. Maze and Pogo Land are also worth visiting. Visit our Puducherry travel guide
Map
12 Labourdonnais Street, Puducherry, Pondicherry, 605001

What's nearby

  • view of the sea and blue sky
    Pondicherry Promenade Beach
    5 min walk - 0.3 miles
  • Sacred Heart of Jesus
    Sacred Heart of Jesus
    8 min walk - 0.5 miles
  • Pondicherry Lighthouse
    Pondicherry Lighthouse
    10 min walk - 0.6 miles
  • Arulmigu Manakula Vinayagar Temple
    Arulmigu Manakula Vinayagar Temple
    12 min walk - 0.6 miles
  • Sri Aurobindo Ashram
    13 min walk - 0.7 miles

Getting around

  • Pondicherry-Puducherry Station
    9 min walk
  • Chennai International Airport (MAA)
    178 min drive

Restaurants

  • Mira
    2 min walk
  • Cherrypond Garden Cafe And Bar
    4 min walk
  • Pasta Bar Veneto
    5 min walk
  • Ciclo Cafe
    3 min walk
  • Madam Shanthe's
    3 min walk

About this property

The Richmond

Hotel located in White Town
Consider a stay at The Richmond and take advantage of free continental breakfast, dry cleaning/laundry services, and a bar. The on-site local cuisine restaurant, The Bistro, offers breakfast, lunch, dinner, and light fare. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A front-desk safe, a 24-hour front desk, and free newspapers
  • Tour/ticket assistance
Room features
All guestrooms at The Richmond feature comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 40-inch TVs with premium channels
  • Electric kettles and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Bistro

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Richmond Hotel Pondicherry
Richmond Pondicherry
The Richmond Hotel
The Richmond Puducherry
The Richmond Hotel Puducherry

Frequently asked questions

Is The Richmond pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Richmond?

Check-in begins at noon.

What time is check-out at The Richmond?

Check-out is at noon.

Where is The Richmond located?

Located in White Town, this hotel is within a 10-minute walk of Eglise de Notre Dame des Anges, South Indian Traditional Arts Cultural Centre, and Notre Dame de Anges. Bharathi Park and Aayi Mandapam are also within 10 minutes. Pondicherry-Puducherry Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Richmond Reviews

8.0

Very Good

8.4

Cleanliness

8.8

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 11 out of 36 reviews
Rating 8 - Good. 17 out of 36 reviews
Rating 6 - Okay. 5 out of 36 reviews
Rating 4 - Poor. 2 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

Reviews

Verified

10/10 Excellent

ravi

Liked: Cleanliness, property conditions & facilities
Amazing hotel
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Verified

4/10 Poor

Sumit

Liked: Cleanliness
Disliked: Staff & service, room comfort

Only Location is good

Good thing about this hotel is Clean rooms and great location in white town, that’s it At first we did not get the room we booked for , Don’t go with pictures and disruption, In 14 room only two rooms has windows all rest are like coffins with all walls with fake window with no view or air , It’s a very small hotel , very noisy, Staff try to help but don’t do much , The service is extremely slow the basic food order take 45 minutes minimum to get anything, Staff is slow as sloths just say yes sir and do thinks there ways , Will not recommend nor what to stay with them ever , I am sure you will find better hotels around it
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service and location of hotel!
Stayed 1 night in Oct 2019
Verified

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Cute hotel. Quiet street. Great neighbors. Room facing street a little noisy during night (dogs etc). Overall pleased with stay. Recommended.
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Jitendra

Liked: Staff & service, property conditions & facilities, room comfort

Nice location, value for money, helpful staff.

This place is at close location to promenade. Many good restaurants in the vicinity. Staff is also very helpful. Nice breakfast. Need to improve on room cleaning. Room service is also nice. Overall very good value for money.
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

pankaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Richmond

Really enjoyed our stay at The Richmond. Location was good, service and staff was excellent.
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Lakshman

Liked: Cleanliness, room comfort

Satisfaisant

Problème récurent avec wifi, eau chaude et pression... cuisine très médium Le reste est ok
Stayed 15 nights in Feb 2018
Verified

8/10 Good

Dave & Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel in good position in White Town

Well maintained hotel with pleasant and efficient staff about 5 minutes walk from the promenade. Restaurant serves very good freshly prepared food, and a good buffet breakfast.
Stayed 25 nights in Jan 2018
Verified

8/10 Good

lina

Liked: Cleanliness, property conditions & facilities

Kort verblijf

Goed gelegen hotel in een rustige straat in white town. Op wandelafstand van de dijk, het park en de winkelzone van Missonstreet. Heel veel restaurants in de nabije omtrek. De bediening in het hotel was prima. Niet alles wat op de kaart stond was verkrijgbaar. We informeerden of het er de volgende dag zou : ja natuurlijk maar in werkelijkheid natuurlijk niet, jammer.
Stayed 2 nights in Jan 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place!

Great everything but the room restroom.
Stayed 6 nights in Nov 2017
Verified

6/10 Okay

Alan

Boutique style hotel

It was a comfortable, smaller hotel a few blocks from the beach. I enjoyed staying there, but next time I will likely stay right across from the beach for easier strolling.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hustling centre of the city

Location and overall upkeep of the hotel is commendable. Friendly Staff made our stay more comfortable.
Verified

8/10 Good

Urvi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and clean hotel.

Location is excellent. Staff was good, helpful in general to guide on nearby tourist places, restaurants etc. Rooms are spacious at the price offered. Breakfast was not that great and staff was not all courteous , attentive during the breakfast. Half of the things were over at 10 am during the breakfast. Wi-fi details should have been given at the time of chekin but had to ask couple of times for it to get it and speed was very OK.
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

インドではまあまあかもしれません。

部屋はシャワーのみで、暗くて湿気が多く、日本人には馴染みにくい気がしました。
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel in a perfect location

Gorgeous hotel right in the centre of the French quarter and not far from the seafront. Lovely spacious room with nice furniture and decor and probably the best we have had in India for this price range. Fantastic bathroom and would like to copy this design and tiles for our home and loved the pebble effect floor tiles. Nice selection of toiletries too, much more than the usual offering of just a bar of soap. Staff were extremely kind and helpful too and good breakfast included in our room rate. Wifi worked really well in our room too which doesn't happen very often in India. Would have stayed here longer if it wasn't for our very difficult to get train reservation already being booked.
Verified

2/10 Terrible

anjali

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

room without a view

room had no windows.claustrophobic,impossible to stay and gave room to my driver and checked into another hotel.
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uitstekende ligging

Prijs /kwaliteit ruim voldoende.Ontbijt ondermaats.Mooie buurt en vlakbij betere,mooi gerestaureerde ,eetveilige hotels.
Verified

6/10 Okay

HD

Disliked: Staff & service
街中の便利な所にあるが，周りの環境は良くない。
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friiendly, cozy hotel

Most of the employees are extraordinary friendly and service minded. Rooms quite ok, i prefer rooms with windows to street. I liked the breakfast when it was served as a buffet, it was real nice. Do remember that we westerners often prefer JAM with the croissant :-) Thanks for a lovely stay!
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place

This is a nice hotel. It's situated in the old colonial quarter and is near several good restaurants. The Aurobindo ashram is a few minutes away by auto-rickshaw as is the shopping district. The hotel food is OK but nothing spectacular. There are plenty of options outside the hotel, though. The room was large, comfortable and the air conditioning was consistent. My two complaints are lack of around-the-clock room service and lack of hot water in the bathroom. The staff is courteous (especially if you speak a bit of Tamil) and will help with arrangements to visit Auroville. I've stayed in two other hotels in Pondicherry and think this is the best of the three.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Petit déjeuner

Les chambres très agréables sont décorées avec beaucoup de gout. Par contre, un effort sera nécessaire au niveau du petit déjeuner : diversité des aliments et réactivité du service .
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel in Pondicherry

I loved this hotel. The rooms were beautiful, the staff was welcoming and accommodating, breakfast was delicious (and complimentary!)....Thank you Richmond! I will definitely stay here again if I come back to Pondicherry. Reccommend this hotel to everyone.
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Would not go back.

The Richmond hotel has the veneer of being a nice hotel, but our stay was anything but. We were given a room that was just above the kitchen and the noise of pots clanging around and people talking went late into the night and started in the early morning. Even with ear plugs we could barely sleep above the noise. The center of the hotel has an open atrium and noise from the kitchen travels throughout the entire hotel. I'm not sure it would matter where your room was in terms of noise. I went to several different floors of the hotel and they were all noisy. I also didn't like that our room didn't haven't a window that faced outside. Further more, the staff seemed to be haphazard and fumbling about. At one point, we asked for water and it was brought to our room. Without knocking first an employee just opened our door and walk right in. I had just gotten out of the shower and was standing in the room with my towel on. My husband and I just looked at each other mortified and waited for the man to leave, but instead of leaving he entered the room and walked into our hallway to show us where the mini bar was. The whole thing was really unprofessional and uncomfortable. In any other normal situation a person could have knocked first, handed us the water, and told us about the mini bar from the hallway. The staff at this hotel needs some kind of training as to how to treat guests. It also needs its kitchen to quiet down.
Verified

8/10 Good

Jim & Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fine choice in the old French Quarter.

This compact but attractive hotel is well located in the french quarter not far from the Goubert Ave seafront promenade. Our rooms (two) were nicely painted, clean and well-appointed. Two problems though - these rooms are both on the main floor immediately beside the bar and D/R - thereby being noisy - and they have no windows, so no view and no emergency egress option. We had three meals in the hotel restaurant, right beside our rooms. Food for the most part was OK but because the midday options (between "lunch" and "dinner") are limited, we ended up with three deep-fried selections - pakoras and cashew chicken from memory - that tasted much the same. Breakfast buffet was quite good with cereals and fruit (which we usually prefer), eggs, a variety of breads and sambar options. We tried everything and were not displeased. Our principal concern is room location. Some of the hotel staff sleep overnight in the DR. That's fine in some respects but not so fine for patrons trying to sleep nearby. Thus, these rooms should be avoided. Our problem might have been related to the foul-up over room booking. We booked and paid for two rooms through Expedia but the hotel was paid for only one via a 'middle man'. Fortunately the hotel had internet hookups so I was able to show the sincere desk clerk an email from Expedia showing our booking of two rooms, thus we were allowed to stay. This confirms the necessity of having all logistics solved in advance.