Vacations Close To Ponce de León Hall

I spoke to two of the staff at the front desk, and they were both very helpful and friendly, and had been working at this hotel for years. While I think the good reviews at this hotel is a little bit higher than it should be, I enjoyed my stay, and plan to return next year.

The property was conveniently located by plenty of food options, activities and near all theme parks such as Disney seaworld and universal. Plenty of parking and the staff were amazing.

Great Staff and amenities.

10 out of 10 experience. Beautiful property, extremely nice staff and wonderful bar area! Rooms were very nice and spacious.

The check in process is confusing and unnecessary. The app lets you check in and tells you to scan the QR code on arrival for the key cards. When you arrive to scan the code, there are 2 guest agents there who tell you to go over to the desk. Basically do the check in process again. Just seems like a big circle that could be streamlined. The only other negative, is that the rooms are sound proof but the entry door is NOT. You can hear everyone and everything in the hallway. Now for the positives — I mentioned it was our anniversary with our reservation, and they set up the sweetest display in our room. It was a great added touch. The food at The Wilson is so, so good. The bed was comfy and the toiletries smelled great.

All the staff from the front deskk to the security and hosekeeping are very reliable, polite … and topnotch . Hotel is clean and adhacent to the mall so maje sure you di not doend too mych . The one who helped me on the front desk ( he is so polite and helpful , above and beyond and really assusted me looking for the one i thought i lost but I found it , it fell at the back of the drawer when unpacking ut in my next hotel , Everyone are superb and I recommend thus hotel .