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Hotel Illa D'Or

4.5 star property
Luxury hotel on the beach, with seasonal outdoor pool

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Photo gallery for Hotel Illa D'Or

Winery
Exterior
Seasonal outdoor pool, open 8 AM to 8 PM, pool umbrellas
Double Room, Balcony, Partial Sea View | In-room safe, desk, blackout drapes, free WiFi
Superior Double Room, Sea View | In-room safe, desk, blackout drapes, free WiFi

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot Tub

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Club Apartment, Terrace, Annex Building

Club Apartment, Terrace, Annex Building | In-room safe, desk, blackout drapes, free WiFi

Club Apartment, Terrace, Annex Building

Highlights

Terrace
Air conditioning
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Balcony

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony

Highlights

Balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Minibar
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Sea View

Double Room, Sea View | In-room safe, desk, blackout drapes, free WiFi

Double Room, Sea View

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Minibar
Satellite channels
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room | In-room safe, desk, blackout drapes, free WiFi

Single Room

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Minibar
Satellite channels
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Mountain View

In-room safe, desk, blackout drapes, free WiFi

Standard Double Room, Mountain View

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Minibar
Satellite channels
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Balcony, Sea View

Double Room, Balcony, Sea View | In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, Sea View

Highlights

Balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Minibar
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Studio, Terrace, Annex Building

Studio, Terrace, Annex Building | Private kitchen

Studio, Terrace, Annex Building

Highlights

Terrace
Air conditioning
Kitchenette
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, Partial Sea View

Double Room, Balcony, Partial Sea View | In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, Partial Sea View

Highlights

Balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Minibar
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
Passeig de Colon, 265, Port de Pollenca, Pollensa, Mallorca, 7470

What's nearby

  • Pollensa Port - 17 min walk - 1.0 mile
  • Playa del Port de Pollença - 3 min drive - 1.1 miles
  • Formentor Beach - 8 min drive - 4.0 miles
  • Alcúdia Beach - 16 min drive - 8.9 miles
  • Alcúdia Port - 16 min drive - 8.9 miles

Getting around

  • Muro Station - 27 min drive
  • Palma de Mallorca Airport (PMI) - 58 min drive

Restaurants

  • ‪Cappuccino - ‬12 min walk
  • ‪Stay - ‬16 min walk
  • ‪Cappuccino - ‬12 min walk
  • ‪Gran Café 1919 - ‬16 min walk
  • ‪Store Formentor - ‬3 min walk

About this property

Hotel Illa D'Or

Luxury hotel near Pollensa Port
Consider a stay at Hotel Illa D'Or and take advantage of a poolside bar, a garden, and a hair salon. Treat yourself to a body treatment, a massage, or a facial at the onsite spa. Be sure to enjoy lunch and dinner along with Mediterranean cuisine and al fresco dining at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • A seasonal outdoor pool with pool umbrellas and a lifeguard on site
  • Buffet breakfast (surcharge), bike rentals, and an outdoor tennis court
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and a porter/bellhop
  • A front-desk safe, wedding services, and a TV in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 120 rooms have comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 26-inch LCD TVs with satellite channels
  • Daily housekeeping and desks

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available for a fee: EUR 13.50 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Gin and Tonic Corner
  • La Terrassa
  • Restaurante 1929

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 861 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Pool umbrellas

Full-service spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1929
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property enforces a smart-casual dress code during dinner at its restaurants, which includes long trousers for men.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13.50 per person
  • Airport shuttle fee: EUR 50 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from March to October
Pool access available from 8 AM to 8 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the swimming pool

Property is also known as

Hotel Illa
Hotel Illa d'Or
Hotel Illa d'Or Pollensa
Illa d'Or
Illa d'Or Hotel
Illa d'Or Pollensa
Illa Hotel
Hotel Illa D'Or Hotel
Hotel Illa D'Or Pollensa
Hotel Illa D'Or 4**** Sup
Hotel Illa D'Or Hotel Pollensa

Frequently asked questions

Does Hotel Illa D'Or have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8 AM–8 PM.

Is Hotel Illa D'Or pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Illa D'Or?

Hotel Illa D'Or doesn't offer parking.

What time is check-in at Hotel Illa D'Or?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Hotel Illa D'Or?

Check-out is at noon.

Does Hotel Illa D'Or provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per person applies.

Where is Hotel Illa D'Or located?

Located in Pollensa, this beachfront hotel is on the boardwalk/promenade and within 1 mi (2 km) of Playa d'Albercuix and Pollensa Port. Playa del Port de Pollença and La Platjola are also within 1 mi (2 km).

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Hotel Illa D'Or Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 465 out of 609 reviews
Rating 8 - Good. 120 out of 609 reviews
Rating 6 - Okay. 17 out of 609 reviews
Rating 4 - Poor. 4 out of 609 reviews
Rating 2 - Terrible. 3 out of 609 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Superb hotel in a special location
Stayed 1 night in May 2025

10/10

Great hotel, staff very professional and helpful, great facilities if you’re cycling, also beautiful outdoor seating areas. Looking forward to going again!
Stayed 4 nights in May 2025

10/10

Exceptional service from checkin to checkout! Eduardo was extremely helpful, as was Santi, upon arrival. The restaurant meals were excellent and the staff was first class!
Stayed 2 nights in Apr 2025

10/10

Checking staff, wow. Breakfast, wow wow, Room, wow, wow, wow Fantastic holiday but we did get the best room in the hotel. Definitely a 3 wow holiday!
Stayed 4 nights in Apr 2025

10/10

We love this hotel and would always come back. The staff is super friendly, the breakfast is great and the location right on the water is just perfect. Also the closeness to Cap Formentor is special, especially when you are a cyclist.
Stayed 8 nights in Mar 2025

10/10

Very nice hotel Beautiful location
Stayed 5 nights in Sep 2024

10/10

Lovely hotel in beautiful position
Stayed 1 night in Sep 2024

10/10

One of the best hotels we’ve stayed at in years.
Stayed 4 nights in Sep 2024

10/10

Great property with friendly and helpful staff. I a wonderful stay with my wife and two young children.
Stayed 6 nights in Oct 2024

10/10

Lovely hotel in a fabulous location.
Stayed 1 night in Jun 2024

10/10

Excellent service throughout the stay. Staff were fantastic.
Stayed 10 nights in Aug 2024

10/10

Beautiful hotel, amazing holiday
Stayed 7 nights in May 2024

10/10

Enjoyable stay
Stayed 3 nights in Apr 2024

10/10

Beautiful time honoured Hotel. Faultless service and the best views on the island. I’d say a 5 star hotel.
Stayed 4 nights in Oct 2024

10/10

An upmarket hotel specializing in good food and excellent service. It's set alone at the end of the promenade but within an easy distance of the centre.
Stayed 7 nights in Oct 2024

8/10

Hotel Illa D’Or is a beautiful spot; perfect for relaxing or for touring in the area. We stayed in an apartment and it was lovely - lots of space. Both the beach and pool were nice options. The breakfast was fantastic. We did half board and the dinner was not as good as breakfast. I would definitely stay here again.
Stayed 2 nights in Nov 2024

10/10

The property was very clean and modern, the breakfast was outstanding and the staff were friendly and accomodating. Life music in the evening on the outdoor patio was a great bonus.
Stayed 5 nights in Aug 2024

10/10

Great stay. Wonderful location, very clean, great friendly helpful staff. A restful week in the sun with great food, service and location. We will be back !
Stayed 7 nights in Jun 2024

10/10

As always an absolutely fantastic stay at our favourite place!
Stayed 7 nights in Sep 2023

10/10

It was peaceful, quite at a fantastic location. Hotel looks right out at the bay which is a spectacular view
Stayed 3 nights in May 2024

10/10

Beautiful location and staff were very friendly.
Stayed 6 nights in Sep 2022

10/10

Fantastic
Stayed 3 nights in Oct 2024

10/10

Really lovely, welcoming place to stay. Beautiful rooms and general surroundings. Staff friendly and couldn’t be more helpful. Adult only pool and lovely sea facing deck chair area. Great breakfast buffet. We spent a family birthday here and they made our mum feel very special.
Stayed 5 nights in Aug 2024

8/10

Overall an enjoyable stay. Felt a little understaffed and no pool attendants which was a shame
Stayed 11 nights in Jul 2024

10/10

It was faultless. It was everything you could wish for in a hotel. We will definitely be back👏👏👏
Stayed 5 nights in Aug 2024