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Hotel Crystal Palace

3.5 star property
Hotel in Pokhara with free breakfast and free valet parking

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Photo gallery for Hotel Crystal Palace

Exterior
Interior entrance
Superior Room, 1 Queen Bed, Refrigerator, Mountain View | View from room
Garden
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Air conditioning
  • Room service
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Twin Room, Balcony, Mountain View

Deluxe Twin Room, Balcony, Mountain View | Premium bedding, in-room safe, desk, free WiFi

Deluxe Twin Room, Balcony, Mountain View

Highlights

Balcony or patio
Air conditioning
LED TV
Premium bedding
Ceiling fan
Hair dryer
Bathrobes
Private bathroom
  • Mountain view
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, Refrigerator, Mountain View

Premium bedding, in-room safe, desk, free WiFi

Superior Room, 1 Queen Bed, Refrigerator, Mountain View

Highlights

Balcony
Air conditioning
Refrigerator
LED TV
Premium bedding
Ceiling fan
Shower/tub combination
Private bathroom
  • Mountain view
  • 22.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, free WiFi

Family Room

Highlights

Balcony
Air conditioning
LED TV
Premium bedding
Ceiling fan
Shower/tub combination
Private bathroom
Bathrobes
  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, Balcony, Mountain View

Deluxe Double Room, Balcony, Mountain View | Premium bedding, in-room safe, desk, free WiFi

Deluxe Double Room, Balcony, Mountain View

Highlights

Balcony or patio
Air conditioning
LED TV
Premium bedding
Ceiling fan
Hair dryer
Bathrobes
Private bathroom
  • Mountain view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, in-room safe, desk, free WiFi

Deluxe Triple Room

Highlights

Air conditioning
LED TV
Premium bedding
Ceiling fan
Hair dryer
Bathrobes
Electric kettle
Free bottled water
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Map
Pahari Marga, Lakeside, Pokhara

What's nearby

  • Phewa Lake - 5 min walk - 0.3 miles
  • Tal Barahi Temple - 4 min drive - 0.3 miles
  • Pokhara International Mountain Museum - 5 min drive - 2.2 miles
  • Devi's Falls - 6 min drive - 2.2 miles
  • World Peace Stupa - 10 min drive - 3.5 miles

Getting around

  • Pokhara Intl. Airport (PKR) - 19 min drive

Restaurants

  • ‪Jasmine Thai & Chinese Cuisine - ‬2 min walk
  • ‪Moondance Restaurant Bar - ‬2 min walk
  • ‪Fresh Elements - ‬4 min walk
  • ‪Himalaya Java Coffee - ‬1 min walk
  • ‪Byanjan Pokhara - ‬1 min walk

About this property

Hotel Crystal Palace

Hotel in the city center
At Hotel Crystal Palace, you can look forward to free to-go breakfast, a rooftop terrace, and 5 coffee shops/cafes. Adventurous travelers may like the cycling at this hotel. Treat yourself to a massage or other spa services. The on-site restaurant, Crystal Palace, features international cuisine and al fresco dining. Free in-room WiFi is available to all guests, along with a garden and a library.
You'll also find perks like:
  • Free self parking, valet parking, and extended parking
  • Bike rentals, airport pick-up service (surcharge), and a reception hall
  • A 24-hour front desk, a front-desk safe, and helicopter/airplane tours
Room features
All guestrooms at Hotel Crystal Palace feature comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Free toiletries and hair dryers
  • LED TVs with premium channels
  • Electric kettles, ceiling fans, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport pick-up shuttle (surcharge) from 7:30 AM to 10:00 AM
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • 5 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crystal Palace

Things to do

  • Bicycle rentals
  • Helicopter/airplane tours
  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 12:30 PM
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 10 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Crystal Palace Pokhara
Hotel Crystal Palace Pokhara
Hotel Crystal Palace Hotel
Hotel Crystal Palace Pokhara
Hotel Crystal Palace Hotel Pokhara

Frequently asked questions

Is Hotel Crystal Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Crystal Palace?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Crystal Palace?

Check-in begins at 12:30 PM.

What time is check-out at Hotel Crystal Palace?

Check-out is at noon.

Does Hotel Crystal Palace provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of USD 10 per vehicle applies.

Where is Hotel Crystal Palace located?

Located in the heart of Pokhara, this hotel is within a 10-minute walk of Ratna Mandir, Phewa Lake, and Tal Barahi Temple. Pokhara Museum and World Peace Stupa are also within 2 mi (3 km).

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Hotel Crystal Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 30 out of 48 reviews
Rating 8 - Good. 13 out of 48 reviews
Rating 6 - Okay. 4 out of 48 reviews
Rating 4 - Poor. 1 out of 48 reviews
Rating 2 - Terrible. 0 out of 48 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sachin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service desk staff were extremely helpful and attentive, always ready to assist with any inquiries. The room was spacious, clean, and well-maintained, providing a comfortable and relaxing environment. Overall, a wonderful stay.
Stayed 1 night in Jan 2025

8/10 Good

Sarita

Liked: Cleanliness, amenities
Food was not great, no taste. Overall good hotel. Service Not suitable for the price.
Stayed 3 nights in Feb 2025

6/10 Okay

Kyo

Old facilities without elevator. Poor breakfast serviced, but much other options near by.
Stayed 2 nights in Apr 2023

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the center of lakeside, 2minute walk to the main street and the lake with all the shops, bars and restaurants. Rooms are spacious, clean and comfortable with a fridge and tea/coffee making facilities. Bottled water in the room and replaced on request. Room cleaning available daily if you want. Staff were friendly, welcoming and helpful. They arranged our taxi to chitwan for us. Breakfast was basic but a good start to the day. We loved pokhara and would definitely stay at the crystal Palace again and recommend to others
Stayed 7 nights in Nov 2023

8/10 Good

Elton

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are spacious and clean. There are a lot of exposed wires for the TV and cable. The balcony was a bonus but the view was not so great. There was a huge wildfire somewhere so there was a constant haze during the whole trip. They have a travel agent downstairs, but after my experience of booking a paragliding experience only to have them try and raise the price on me once I arrived, I gave up on experiencing the local activities and just used the time to relax. It's about a five-minute walk to the lake and there are shops all along the street for about 2 km in either direction. Breakfast was very basic though you need to get down early because they do tend to run out of things. Meat is served occasionally and the variety of food is limited. You can get enough to eat, but it is not going to "fill you up" in any sense of the term. There is a bare rooftop with a view of the surrounding buildings and mountains but the haze obscured most of it. The guys at the desk were nice enough. I forgot to return my key when I checked out though. I found it in my pocket when I got to the airport.
Stayed 3 nights in Apr 2024

8/10 Good

trong ho

Liked: Staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Deborh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

DENIS

Stayed 1 night in Nov 2024

4/10 Poor

Takaaki

Stayed 2 nights in Apr 2024

10/10 Excellent

TAKAMITSU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

清潔でサービスの良いホテル

ネパールの最終日に利用しました。清潔でサービスも良く文句ありません。予約情報が正しく伝わっていなかっため、チェックインに20分ほど時間がかかりましたが、部屋のアップグレードをしてもらえました。
Stayed 2 nights in Dec 2023

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Rajan, CHITWAN

Liked: Cleanliness, amenities, property conditions & facilities
NO CHEF NO FOOD.tHIS WAS A BIT DISSAPPOINTING,EXCEPT THAT EVERYTHING ELSE WAS FAIRLY GOOD
Stayed 2 nights in Dec 2020

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

franck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room and all staff is super helpful. location is best for me. i recommend this hotel highly.
Stayed 1 night in Apr 2019

8/10 Good

老背包旅行者, japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテルの立地、設備には満足。従業員の対応も良かった。リセットしたタブレットのSIMカード再設定で大変お世話になった。 翌日の観光タクシーを予約し支払った数時間後、翌翌日の観光タクシーも予約したら、前日の分も請求された。同一人。受領書を貰っていたのでツッパネタ。 一般常識だが、支払ったら受領書は必ずその場で貰う事。
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Staff & service

Helpful manager

Nice guy who helped make stay pleasant
Stayed 1 night in Oct 2018

8/10 Good

TN, 東京都よりの埼玉県　日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

湖に近い居心地のよいホテル

マウンテンビューの部屋で、２方向が窓、そのうち１方向にはベランダがありました。開放感のある明るい部屋でくつろぐことができました。 ホテルの人たちも親しみやすく、安心して過ごすことができました。たくさんあるホテルの中で選択に迷いましたが、泊まってよかったです。
Stayed 2 nights in Aug 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with amazing staff who did everything to provide us with the best service and make our stay enjoyable. They gave us all the advice we needed to plan our trips to discover the beautiful nature in the region. Highly recommended for a very agreeable stay in Pokhara.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Good service and cĺean rooms, just 2 min. to lake, big windows. Privacy...4.8
This review was submitted before 2018 and has not been verified.

10/10 Excellent

christopher, amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

christal clear

a great value hotel conveniently situated close to bars ,restaurants and shops and only a stones throw from the lake and the possibility of boat hire and a romantic paddle.staff absolutely tip top ,friendly and obliging and i would thoroughly recommend this establishment to anybody
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice budget hotel & at walking distance from main shopping area & Lake Fewa. Friendly hot staff.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

Mei chin

Liked: Staff & service
Disliked: Cleanliness, room comfort

服務親切的飯店

服務人員很樂意幫助住客！