Pointe Seraphine Vacations

The entire staff at Windjammer were excellent! They take customer service seriously. The property is built into the mountains facing the Caribbean coast of St. Lucia. A lovely view with every glance. It is certain that your villa will be located on a hill and you will certainly require a shuttle to get to the lobby, which is the heart of the resort. It is paradise… However, stay long enough and you’ll notice cracks in the façade. The shuttle pickup from your villa starts to take longer, sometimes up to 15 minutes; the TV in one room doesn’t work and after THREE phone calls, it never got fixed; they prioritize new guests; the menu is exactly the same daily. Papa Don restaurant was a disappointment- having traveled Italy extensively and being from NY/CT, I’m a good judge of Italian food. The Masala restaurant was an exception due to the authenticity of the head chef- Vikram Singh. All the restaurant food we tasted were overpriced including a 22 USD scoop of ice cream. You get nickel & dimed for everything. That cookie jar in the lobby next to the water, next to the espresso station- “What’s your room number?”-not complimentary. Be prepared for overpriced tampons, topical antibiotics and impotent itch-relief gels. I took fire coral to the right thigh and only my knowledge as a physician saved me from a horrible vacation. Windjammer is part of LHW collection, luxury is not new to me, but higher price/cost does not relay luxury.

I visited Jade Mountain Resort to celebrate my sister’s birthday, and we had an amazing time. The staff was wonderful—they gave us a tour of the property and decorated our room with balloons, making the celebration even more special. The view of the Pitons was breathtaking, and I would definitely stay here again.

We were at Bay Gardens for 7 days and it was great! The staff were pleasant and helpful, our rooms were clean and spacious. We had a fridge but no microwave. Breakfast was always delicious, dinner was a little expensive for us so we ate at local restaurants most evenings. Banks, supermarket, pharmacy/drug stores, fast food and local restaurants were 5-9 minute walk. We felt safe walking at any time of the day or night. Laundry room was old but functional and could use with some upgrades. There is only 1 washer and dryer on our block. We did use the gym which was small and we had it to ourselves each time. By the way, expect to pay for the washing and drying (you'll get tokens). Tours can be organized from this property and were great!! (They were on the expensive side for me with a family of 3 $800 for 2 tours but the tours include a lot- remember the tips). Yes I would definitely go back because of the people and how welcome and easy going it felt.