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Hotel Nacional Inn Poços de Caldas

3.5 star property

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Outdoor pool, sun loungers - Hotel Nacional Inn Poços de Caldas (Poços de Caldas)
Reception - Hotel Nacional Inn Poços de Caldas (Poços de Caldas)
Reception - Hotel Nacional Inn Poços de Caldas (Poços de Caldas)
Reception - Hotel Nacional Inn Poços de Caldas (Poços de Caldas)
Suite (Master) | Minibar, desk, free WiFi - Hotel Nacional Inn Poços de Caldas (Poços de Caldas)
Take advantage of a playground, an arcade/game room, and laundry facilities at Hotel Nacional Inn Poços de Caldas . For some rest and relaxation, visit the steam room. In addition to a bar and a gym, guests can connect to free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite (Master)

Suite (Master) | Minibar, desk, free WiFi

Suite (Master)

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Executive Quadruple Room

Executive Quadruple Room | Minibar, desk, free WiFi

Executive Quadruple Room

8.0 out of 10
Very good
(11 reviews)
  • 12 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for STANDARD CASAL

Minibar, desk, free WiFi

STANDARD CASAL

7.0 out of 10
Good
(8 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Poços de Caldas, Hotel Nacional Inn Poços de Caldas is in the city center. Fountain of Roses and Christ the Redeemer are local landmarks, and some of the area's attractions include Moreira Salles Institute and Urca Cultural Center. Traveling with kids? Consider Walter World Theme Park, or check out an event or a game at Dr. Ronaldo Junqueira Municipal Stadium. Visit our Poços de Caldas travel guide
Map
Rua Barros Cobra, 35, Poços de Caldas, MG, 37701-018

What's nearby

  • Paco das Aguas Shopping Center
    2 min walk - 0.1 miles
  • Macacos Fountain
    2 min walk - 0.1 miles
  • Thermas Antonio Carlos
    3 min walk - 0.2 miles
  • Pedro Sanches Square
    6 min walk - 0.4 miles
  • Poços de Caldas Cable Car
    8 min walk - 0.5 miles

Restaurants

  • Sete Quedas Leiteria & Café
    1 min walk
  • Cucina Francesco
    3 min walk
  • Ruth's
    3 min walk
  • Pietro Casa do Chope
    1 min walk
  • Cantina do Araújo
    2 min walk

About this property

Hotel Nacional Inn Poços de Caldas

Family-friendly hotel located in Região Urbana Homogênea IX
Take advantage of a playground, an arcade/game room, and laundry facilities at Hotel Nacional Inn Poços de Caldas . For some rest and relaxation, visit the steam room. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool along with a waterslide and sun loungers
  • Buffet breakfast (surcharge), valet parking (surcharge), and a billiards/pool table
  • A TV in the lobby, a front-desk safe, and a 24-hour front desk
  • Meeting rooms, an elevator, and a porter/bellhop
Room features
All 222 rooms include comforts such as air conditioning, in addition to perks like free WiFi and minibars.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 24-inch LCD TVs with cable channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (BRL 30 per day)
  • Limited onsite valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: BRL 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Built in 1975
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 2 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 28 to January 2:
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 80 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 25 per person
  • Covered valet parking fee: BRL 30 per day
  • Pet fee: BRL 80 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Nacional Inn Pocos Caldas
Nacional Inn Pocos Caldas Pocos De Caldas
Nacional Pocos Caldas
Nacional Pocos Caldas Pocos De Caldas
Nacional Inn Pocos Caldas Hotel Pocos De Caldas
Nacional Inn Pocos Caldas Hotel

Frequently asked questions

Does Hotel Nacional Inn Poços de Caldas have a pool?

Yes, this property has an outdoor pool.

Is Hotel Nacional Inn Poços de Caldas pet-friendly?

Yes, Hotel Nacional Inn Poços de Caldas allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of BRL 80 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for BRL 30 per day. Limited spots are available.

What time is check-in at Hotel Nacional Inn Poços de Caldas ?

Check-in start time: 4 PM; Check-in end time: 2 AM. After-hours check-in is not available.

What time is check-out at Hotel Nacional Inn Poços de Caldas ?

Check-out is at 2 PM.

Where is Hotel Nacional Inn Poços de Caldas located?

Located in the heart of Poços de Caldas, this family-friendly hotel is steps from Macacos Fountain, Paco das Aguas Shopping Center, and Nossa Senhora da Saude Cathedral. Calendario Floral Monument and Jose A Junqueira Park are also within 10 minutes.

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Reviews

Hotel Nacional Inn Poços de Caldas Reviews

7.2

Good

7.4

Cleanliness

8.4

Location

7.8

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 189 out of 675 reviews
Rating 8 - Good. 204 out of 675 reviews
Rating 6 - Okay. 156 out of 675 reviews
Rating 4 - Poor. 68 out of 675 reviews
Rating 2 - Terrible. 58 out of 675 reviews

Reviews

10/10 Excellent

JULIANO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Nov 2025

10/10 Excellent

Sandra Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 4 nights in Jan 2025

2/10 Terrible

John

Disliked: Staff & service, property conditions & facilities, room comfort

This hotel tried to have me pay double rate

Extra charges for no reason by this hotel. I booked my stay with hotels.com, checked in and paid for my stay. Upon checkout the front desk said I owed additional amount which was over double that I already paid hotels.com! I almost missed my flight going back and forth with the front desk. It was a complete nightmare. This hotel obviously is running a scam on foreign tourists by trying to change the hotel price after check in. STAY AWAY FROM THIS PLACE
Stayed 1 night in Mar 2025

8/10 Good

José Carlos mileze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima localização, funcionários educados e prestativos, bom café da manhã.
Stayed 3 nights in Dec 2025

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sim
Stayed 1 night in Dec 2025

10/10 Excellent

Dayanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sim o cardápio fresco e com muitas variedades. So um aviso fiquem longe das cadeiras massageadoras vai por mim.
Stayed 1 night in Dec 2025

8/10 Good

Maria Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sim
Stayed 3 nights in Dec 2025

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, amenities
Quarto confortável e limpo. Ambiente maravilhoso. Recepção excelente
Stayed 1 night in Nov 2025

10/10 Excellent

Marcelina

Liked: Cleanliness, staff & service, room comfort
Muito bom, eu e minha família gostamos muito
Stayed 2 nights in Nov 2025

10/10 Excellent

HELOISA HELENA

Liked: Cleanliness, staff & service, amenities
O melhor deste hotel foi a gentileza e atenção dos funcionários, inclusive os que trabalham no estacionamento, que é terceirizado. Todos muito atenciosos e prestativos, estando sempre prontos a atender bem os hóspedes.
Stayed 4 nights in Nov 2025

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, amenities
Ótimo atendimento! No centro da cidade, perto de tudo. Gostamos muito.
Stayed 1 night in Nov 2025

8/10 Good

Aparecida Maria

Liked: Cleanliness, staff & service, amenities
Atendimento impecável.
Stayed 4 nights in Nov 2025

8/10 Good

Durvalino Dos Santos

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 1 night in Nov 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, amenities
Equipe cordial
Stayed 2 nights in Nov 2025

10/10 Excellent

ELIVELTON

Liked: Cleanliness, staff & service, amenities
Tudo estava muito bom
Stayed 1 night in Nov 2025

10/10 Excellent

FABIANO

Liked: Cleanliness, staff & service, amenities
em um modo geral tudo bem organizado
Stayed 1 night in Oct 2025

8/10 Good

Julio Cesar Rogerio

Liked: Cleanliness, staff & service, amenities
O quarto é bom, o atendimento do hotel é perfeito. Recomendo o hotel apesar da estrutura ser um pouco antiga, compensa pelo valor cobrado e o bom atendimento e a localização
Stayed 3 nights in Oct 2025

4/10 Poor

Luiz Francisco de Jesus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto sujo e mal cheiroso! Instalações muito velhas! E principalmente Qndo chegamo no quarto dos meus filhos não tinhas trocado a roupa de cama de uma das camas! Lençol todo amarrotado! Terrível! Sensação péssima! Muito ruim mesmo! Todos os banheiros e quartos muito velho precisando de Manutenção! Os atendentes jovens muito mal educados precisando de muito treinamento! Os atendentes com mais idade. Muito atenciosos e conscientes do atendimento! Os jovens muito mal treinados e mal educados! Muito ruim! Espero que ajustem estes detalhes! Pois esse hotel foi o primeiro hotel de três irmãos visionários e empreendedores. Coisa rara hoje em nosso país! Precisamos de mais irmãos com a mesma garra inteligência e disposição para empreender em nosso país!! Tenho certeza que merece atenção e consideração pelo que foi construído por essa família! Espero que o Grupo “IN” veja este comentário! Muito obrigado!
Stayed 1 night in Oct 2025

8/10 Good

ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

estadia de 1 dia

Hotel bom, piscina aquecida em manutenção. Banheiro com pouco iluminação. Camas boas. Café da manhã muito bom
Stayed 1 night in Sep 2025

8/10 Good

Jefferson

Liked: Staff & service, room comfort
Quarto grande. Cama ok. Banheiro sujo.
Stayed 4 nights in Sep 2025

2/10 Terrible

Russen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decepção total

Fiquei extremamente revoltado com as condições do quarto que me foi dado. Vou mencionar algumas coisas: Quarto com TV caindo a cada 3 min, sem coberta, pouco travesseiro, o banheiro pessimo vaso sanitário solto, pouca toalha se minha esposa lavar o cabelo eu fico sem. A porta interna nem acabamento tem, pouca claridade (horrível para maquiagem), enfim não é pela simplicidade, mas sim pela falta de consideração com o hóspede. Nunca tive uma experiência como essa pelo APP do Hotéis.com Espero que o app não engane com as fotos apresentadas qdo fazemos a reserva. Nesse hotel em Poços, jamais voltaremos!
Stayed 1 night in Sep 2025

6/10 Okay

Diego

Liked: Staff & service

Precisa melhor limpeza

A estadia foi boa, porem o quarto nao tem cortina black-out entao amanheceu o quarto fica claro, nao tem bloqueio de som vc escuta terrivelmente o som la fora de carros e dos bares que estao na rua da frente e lateral o que é pertubador. A academia estava muito empoeirada e com insetos mortos e teia de aranha para todo lado. O hotel esta em reforma o tobogan que aparece lindo nas fotos esta fechado pois nao tem condiçoes de funcionar devido a ferrugem das escadas. O cafe da manha é bom e simples o almoco também comida é saborosa. A Localização é muito boa bem no miolo perto da praça.
Stayed 2 nights in Sep 2025

4/10 Poor

Cristiane

Disliked: Property conditions & facilities, room comfort

Decpcionada

O hotel esta em reforma um barulho de obra que ninguém merece. Os banheiros não possuem sistema de exaustão e nem janelas, ou seja, o cheiro fica pelo quarto. Café da manha muito fraco sem variedade. Deveriam deixar claro durante a reserva que esta em obras e algumas coisas nao estao disponíveis como a piscina aquecida por exemplo
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A localização é perfeita, a estrutura do hotel é ótima, muitas opções para as crianças se divertirem. Só acho que deveria melhorar as condições dos banheiros que são bem velhos.
Stayed 3 nights in Jul 2025

10/10 Excellent

LUIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para criançada, há uma estrutura maravilhosa.
Stayed 1 night in Jul 2025