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Hotel Nacional Inn Poços de Caldas

3.5 star property
Family-friendly hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Nacional Inn Poços de Caldas

Daily buffet breakfast (BRL 25 per person)
Outdoor pool, sun loungers
Gym
Reception
Reception
Take advantage of a playground, an arcade/game room, and laundry facilities at Hotel Nacional Inn Poços de Caldas . In addition to a bar and a gym, guests can connect to free in-room WiFi.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Room service
  • Bar
  • Pet friendly
  • Parking available
  • Breakfast available

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite (Master)

Suite (Master) | 1 bedroom, minibar, desk, free WiFi

Suite (Master)

Highlights

Air conditioning
LCD TV
Separate bedroom
Bidet
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 20 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Executive Quadruple Room

Executive Quadruple Room | 1 bedroom, minibar, desk, free WiFi

Executive Quadruple Room

7.6 out of 10
Good
(9 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Bidet
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 12 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for STANDARD CASAL

1 bedroom, minibar, desk, free WiFi

STANDARD CASAL

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Minibar
Cable channels
Daily housekeeping
Desk
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Poços de Caldas, Hotel Nacional Inn Poços de Caldas is in the city center. Calendario Floral Monument and Jose A Junqueira Park reflect the area's natural beauty and area attractions include Walter World Theme Park and Irarema Farm.
Visit our Poços de Caldas travel guideOpens in a new window
Map
Rua Barros Cobra, 35, Poços de Caldas, MG, 37701-018

What's nearby

  • Macacos Fountain - 2 min walk - 0.1 miles
  • Thermas Antonio Carlos - 3 min walk - 0.2 miles
  • Pedro Sanches Square - 6 min walk - 0.4 miles
  • Poços de Caldas Cable Car - 8 min walk - 0.5 miles
  • Walter World Theme Park - 4 min drive - 2.0 miles

Restaurants

  • ‪Sete Quedas Leiteria & Café - ‬1 min walk
  • ‪Pietro Casa do Chope - ‬1 min walk
  • ‪Cucina Francesco - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Porcaria & Choperia - ‬1 min walk

About this property

Hotel Nacional Inn Poços de Caldas

Family-friendly hotel located in Centro
Take advantage of a playground, an arcade/game room, and laundry facilities at Hotel Nacional Inn Poços de Caldas . In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool along with a waterslide and sun loungers
  • Buffet breakfast (surcharge), valet parking (surcharge), and a 24-hour front desk
  • Meeting rooms, a billiards/pool table, and an elevator
  • A front-desk safe, a porter/bellhop, and a TV in the lobby
Room features
All 223 rooms include comforts such as air conditioning, in addition to perks like free WiFi and minibars.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 24-inch LCD TVs with cable channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (BRL 30 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: BRL 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Built in 1975
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 2 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 28 to January 2:
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 80 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 25 per person
  • Covered valet parking fee: BRL 30 per day
  • Pet fee: BRL 80 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Nacional Inn Pocos Caldas
Nacional Inn Pocos Caldas Pocos De Caldas
Nacional Pocos Caldas
Nacional Pocos Caldas Pocos De Caldas
Nacional Inn Pocos Caldas Hotel Pocos De Caldas
Nacional Inn Pocos Caldas Hotel

Frequently asked questions

Does Hotel Nacional Inn Poços de Caldas have a pool?

Yes, this property has an outdoor pool.

Is Hotel Nacional Inn Poços de Caldas pet-friendly?

Yes, Hotel Nacional Inn Poços de Caldas allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of BRL 80 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Nacional Inn Poços de Caldas ?

Valet parking is available for BRL 30 per day. Limited spots are available.

What time is check-in at Hotel Nacional Inn Poços de Caldas ?

Check-in start time: 4 PM; Check-in end time: 2 AM. After-hours check-in is not available.

What time is check-out at Hotel Nacional Inn Poços de Caldas ?

Check-out is at 2 PM.

Where is Hotel Nacional Inn Poços de Caldas located?

Located in the heart of Poços de Caldas, this family-friendly hotel is steps from Macacos Fountain, Paco das Aguas Shopping Center, and Nossa Senhora da Saude Cathedral. Calendario Floral Monument and Jose A Junqueira Park are also within 10 minutes.

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Hotel Nacional Inn Poços de Caldas Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 156 out of 626 reviews
Rating 8 - Good. 194 out of 626 reviews
Rating 6 - Okay. 152 out of 626 reviews
Rating 4 - Poor. 68 out of 626 reviews
Rating 2 - Terrible. 56 out of 626 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

John

Disliked: Staff & service, property conditions & facilities, room comfort

This hotel tried to have me pay double rate

Extra charges for no reason by this hotel. I booked my stay with hotels.com, checked in and paid for my stay. Upon checkout the front desk said I owed additional amount which was over double that I already paid hotels.com! I almost missed my flight going back and forth with the front desk. It was a complete nightmare. This hotel obviously is running a scam on foreign tourists by trying to change the hotel price after check in. STAY AWAY FROM THIS PLACE
Stayed 1 night in Mar 2025

10/10 Excellent

Thiago Carceroni

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Jaciro E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

LUIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Para criançada, há uma estrutura maravilhosa.
Stayed 1 night in Jul 2025

6/10 Okay

Elias

Stayed 1 night in Jul 2025

8/10 Good

KENIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

curso

Foi uma boa estadia. Tirando que como eu comprei em duas etapas as estadias, a segunda reserva eles não fizeram o check in, então desligaram a energia a noite no apartamento e por algumas vezes o serviço de limpeza entrou no quarto conosco. E tirando o banheiro que não tem exaustão nenhuma, nem janela para ventilar, o retorno do odor inclusive do andar de cima incomodava quando estavamos no quarto. e o local de trabalho é muito escuro tive que comprar uma luminária para suporte nos dias que estive lá trabalhando. No mais foi tudo bem. O café da manhã é farto e variado. E a equipe de trabalho deles é muito atenciosa
Stayed 4 nights in Jul 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Razoável
Stayed 1 night in Jul 2025

10/10 Excellent

Rafaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel maravilhoso!
Stayed 2 nights in Jul 2025

6/10 Okay

Ueverton

Liked: Cleanliness, staff & service
O hotel é bom, mas o que "matou" em minha opinião é o estacionamento ser pago a parte e o carro tem que ser levado pelo manobrista para outro local o que causa demora de sua disponibilidade. Já que é cobrado a parte, porque não inclui no preço da diária? Agora o hóspede chega cansado de uma viagem e além do check-in ainda tem que fazer o cadastro na operadora do estacionamento! Informo também que um dos elevadores está em manutenção o que causa demora no deslocamento.
Stayed 4 nights in Jul 2025

10/10 Excellent

RAPHAEL

Stayed 1 night in Jul 2025

6/10 Okay

Renata B P

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Bruno

Liked: Staff & service

Hotel mediano

Razoável , hotel cumpre o básico de um hotel , café da manhã e estrutura do prédio são bons , porém o quarto tem apenas 1 tomada disponível e o banheiro estava em condições ruins com um buraco no teto ,pelo valor da estadia eu esperava um quarto com uma estrutura melhor .
Stayed 1 night in Jul 2025

10/10 Excellent

Cleiton

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Cinthia

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel confortavel e proximo a tudo ma regiao centralizada. Nao precisa de carro. Gostei bastante. Unico detalhe é para falta de estacionamento.
Stayed 1 night in Jul 2025

2/10 Terrible

Anderson

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel péssimo!

Estadia foi terrível, o quarto estava com mofo no canto da janela, banheiro sem água quente, trocaram a gente de quarto e o banheiro a água tbm não esquentava, café da manhã lotado, tendo que ser feito em turnos e estacionamento lotado pedi o carro e ele não chegava demorou mais de 30 minutos para chegar precisei pegar um Uber para chegar no evento! Fui a trabalho no festival de dança de caconde que ocorreu no teatro da urca e tinha horário para chegar! Não conseguia tomar banho nem pegar o carro foi horrível!!
Stayed 2 nights in Jun 2025

8/10 Good

Maraisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito gostoso, maravilhoso,voltarei novamente, só ficou devendo a Internet, muito lenta e ruim
Stayed 3 nights in Jun 2025

4/10 Poor

Luci

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Não voltaria.

O primeiro quarto que peguei está sem condições de ficar, mofo em alguns lugares, sem energia, informei na recepção e me trocaram de quarto, a noite fui pedir uma coberta devido ao frio na cidadã e me falaram que não tinha mais coberta pois o hotel estava cheio e não possuem coberta para todos os hóspedes, o chuveiro não esquenta muito, informei na recepção mas não resolveram. O café da manhã é bem completo e gostoso, a única parte da estadia que valeu a pena. O hotel está precisando de reformas, mesmo na parte que eles falam que foi reformado recentemente.
Stayed 2 nights in Jun 2025

2/10 Terrible

Eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nosso quarto tinha cortinas rasgadas Depois de bastante tempo que falamos nos colocaram em outro quarto, este com lençóis menores que os colchões ( o anterior tbm era assim) ou seja, eu sabia que dormiria e o lençol deixaria o colchão descoberto o que é totalmente anti higiênico, e foi o que aconteceu, uma noite horrível tentando cobrir o colchão para não dormirmos sobre ele! Na noite que chegamos, fomos tomar banho, não havia água quente, depois de um dia de viagem tivemos que tomar banho frio, hoje de manhã também não havia água quente! Ou seja, tudo inaceitável sendo que a tarifa de R$ 653,00 equivale a 100,00 Euros e com este valor dormimos em hotéis perfeitos na Europa, e além de tudo, elevadores eram insuficientes para a quantidade de hóspedes! O pior de tudo foi que ao voltarmos do jantar nosso quarto estava muito quente por causa do ar condicionado ( já estava ligado quando entramos no quarto) fomos usar o controle remoto e este não respondia, mas o controle estava ligado, problema não se resolvia, liguei do meu celular para a recepção para pedir que ajudassem, o recepcionista nos orientou para irmos na varanda do quarto e desligar o disjuntor ( UM PERIGO DE TOMARMOS UM CHOQUE!!!) ou seja, uma estadia desoladora de tão desconfortável e cheia de problemas! Banheiro deixa muito a desejar em questão de limpeza, pelo menos ser limpo com cloro para não ter cantos cheios de mofo no box de banho! Estamos extremamente insatisfeitos! Abaixo fotos do lençol pequeno.
Stayed 1 night in Jun 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel estava em reforma, mas a estadia foi boa
Stayed 4 nights in Apr 2025

10/10 Excellent

Daiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Evaldo tafashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Josué

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Rita Cassia

Disliked: Property conditions & facilities, room comfort
Hotel velho, requer reformas. Muitos hospedes, escalonamento para cafe da manhã. Cama pequena, dois elevadores lentos.
Stayed 1 night in May 2025

10/10 Excellent

Percio

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

8/10 Good

Fabiano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia foi muito boa. O check in que estava mto lotado, mas tinham bastante fundiários o fazendo. O café da manhã parecia uma fila de restaurante popular tanta gente que tinha hospedado, embora o hotel fizesse um controle, por meio de pulseiras coloridas, os hóspedes não respeitavam, o que causava um tumulto imenso no meu horário das refeições. O elevador também deixa a desejar, mas estavam providenciando um outro, pois o hotel só tinha dois. No fim deu tudo certo, mas no começo
Stayed 3 nights in May 2025

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