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Hotel Balneário

Property class: 3

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Photo gallery for Hotel Balneário

A reception desk with a wooden panel design, a Samsung monitor, and a digital scale. - Hotel Balneário (Poços de Caldas)
A gym with treadmills, a bench press, and a squat rack. - Hotel Balneário (Poços de Caldas)
A hotel room with a bed, a shower, and a view of the outside. - Hotel Balneário (Poços de Caldas)
A restaurant with multiple tables set for dining, a buffet area in the background, and a warm, inviting atmosphere. - Hotel Balneário (Poços de Caldas)
A multi-story hotel with a modern facade, featuring a central entrance with a canopy, and several balconies. - Hotel Balneário (Poços de Caldas)
Take advantage of a free breakfast buffet, a coffee shop/cafe, and an arcade/game room at Hotel Balneário. For some rest and relaxation, visit the steam room. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room, 1 Bedroom

A hotel room with a large bed, a nightstand with a phone and a lamp, a painting of tulips on the wall, and a window with curtains.

Standard Double Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

A hotel room with two single beds, a nightstand, a ceiling fan, and a framed picture on the wall.

Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Located in Centro, a neighborhood in Poços de Caldas, Hotel Balneário is in the suburbs and near theme parks. Fountain of Roses and Christ the Redeemer are local landmarks, and some of the area's activities can be experienced at Thermas Antonio Carlos and Poços de Caldas Cable Car. Moreira Salles Institute and Urca Cultural Center are also worth visiting. Spend some time exploring the area's activities, including winery tours and hot springs. Visit our Poços de Caldas travel guide
Map
Praça Dom Pedro II 150, Poços de Caldas, MG, 37701-035

What's nearby

  • Macacos Fountain
    1 min walk - 0.0 miles
  • Thermas Antonio Carlos
    5 min walk - 0.3 miles
  • Pedro Sanches Square
    8 min walk - 0.5 miles
  • SESC Pocos de Caldas Community Center
    10 min walk - 0.6 miles
  • Poços de Caldas Cable Car
    10 min walk - 0.6 miles

Restaurants

  • Sete Quedas Leiteria & Café
    4 min walk
  • Pizza na Roça
    3 min walk
  • Pietro Casa do Chope
    2 min walk
  • Disney Lanches
    4 min walk
  • Rioshy
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's books
  • Children's games
  • Children's toys
  • High chair
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Minibar

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 9:30 AM to 9:30 PM
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Does Hotel Balneário have a pool?

Yes, this property has an indoor pool. Pool access is from 9:30 AM–9:30 PM.

Is Hotel Balneário pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Balneário?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Balneário?

Check-out is at noon.

Where is Hotel Balneário located?

Located in Centro, this hotel is steps from Macacos Fountain and Nossa Senhora da Saude Cathedral. Paco das Aguas Shopping Center and Thermas Antonio Carlos are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Balneário Reviews

7.8

Good

8.8

Cleanliness

8.0

Amenities

8.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 16 out of 33 reviews
Rating 8 - Good. 6 out of 33 reviews
Rating 6 - Okay. 4 out of 33 reviews
Rating 4 - Poor. 5 out of 33 reviews
Rating 2 - Terrible. 2 out of 33 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort

péssimo. Falta de assessoria quando necessário

Café da manhã com copo plástico. Chovendo dentro do quarto. Hotel mal preparado, ficou sem vaga de garagem, levaram meu carro. Na hora de pegar o carro para trabalhar, mais de 30 minutos para achar o estacionamento que recepção não informou direito onde ficava (é isso tive que ir buscar) e depois de achar estacionamento mais um tempo para achar a chave do carro. (Não fui o único). Pretendo não voltar nunca mais nesse hotel.
Stayed 5 nights in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Estrutura de modo geral é boa, porém no quarto o ventilador fazia barulho e com a trepidação do mesmo quase soltou a luminária da luz.
Stayed 3 nights in Jul 2022
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort

Pense muito antes de escolher sua hospedagem

Nunca mais retorno a este hotel. Cheguei ao hotel as 14:20hs e esperei o check in q seria as 15:00hs mas se estendeu pq fui informada q meu quarto não estava pronto. Mas várias pessoas q chegaram depois de mim, faziam seu check in normalmente. Após eu ir pela terceira vez solicitar meu check in foi q me atenderam. Pra não bastar esse estresse qdo chegamos ao quarto, a decepção foi pior. Quarto com aspecto de sujo, extremamente gelado, escuro um horror. Isso q era nossa comemoração de aniversário de casamento. O frigobar era todo enferrujado. Desci na recepção e fui atendida por outra pessoa na recepção, que foi muito solicita, educada e entendeu meu caso. Arrumou um quarto arejado, enfim em condições agradáveis para passarmos um final de semana agradável. Diante dessa situação não indico a ninguém a hospedagem neste referido hotel.
Stayed 2 nights in Jul 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Razoavel, não encontraram a reserva, cheguei a ouvir do atendente que apesar de muito simpatico, deixou escapar aonde vamos coloca-los , decepcionante eles não terem um controle dos sites que trabalham
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Em geral tudo me agradou. A limpeza, o cuidado com as toalhas e lençois, o café da manhã com muita variedade. Pequenos detalhes no prédio precisam de uma manutenção pontual, o que é normal, ainda mais depois de um período de pandemia, com baixas estadias.
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
não posso reclamar de nada tudo perfeito
Stayed 2 nights in Apr 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opção Ótimo custo benefício
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima estádia

Foi ótimo, os funcionários são muito prestativos ! Piscina com água aquecida , ótima localização para todos , a comida muito deliciosa e um ótimo café da manhã , só a sala de jogos que deixou um pouco a desejar.
Stayed 4 nights in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

O hotel balneário é bem localizado , limpo ,atende de forma fiel as fotos demonstradas no site , funcionários atenciosos , e prestativos , café da manhã muito bom e variado , piscina aquecida , sauna e sala para massagem , com sala de comodidade para tv no saguão e mini salas para conversas , conta com quartos com ar condicionado e tv a cabo , adorei , muito bom e preço assecivel , visitem vale muito a pena .
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei da localização e ótimo cafe da manhã.
Stayed 2 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atendimento hotel super limpo funcionários muito educado e prestativos Localização ótima dá pra sair a pé e deixar o carro no estacionamento e a cidade esta muito linda com.as decorações natalina
Stayed 1 night in Nov 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa cama perfeita chuveiro muito bom café da manhã excelente
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo normal
Stayed 2 nights in Nov 2021
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Room comfort

Ruim

Quarto bastante precário, precisando de reformas urgente. Colchão duro e gasto.
Stayed 2 nights in Nov 2021
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Razoável

Razoável, na verdade esperávamos mais pela fotos. . Limpeza, atendimento dos funcionários e café da manhã muito bom, porém a piscina muito pequena não deu para aproveitar pois ainda estamos evitando aglomerações e por ser fechada e pequena não me passou segurança. Cama nada confortável, muito dura. Garagem péssima muito pequena difícil até de manobrar, quando não temos que guardar em um estacionamento terceirizado fornecido pelo hotel. Uma pena pois a localização é muito boa, mas falta melhorias no hotel.
Stayed 2 nights in Sep 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nightmare

Péssimo local baixíssimo nível desinformação total por parte do hotéis.com como puderam esconder a verdade sobre esta pocilga ousaram classificar este local com “8,4 muito bom” kkkkk faz me rir e ainda por cima me fizeram de tonto …. Muito bom e não ter nem ar no quarto ?????
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo local para se estar

O hotel é ótimo, muito bem localizado e com excelente atendimento e infraestrutura e com limpeza impecável, recomendo a todos
Stayed 1 night in Aug 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Nota 8

Atendimento/Funcionarios ok Limpeza/toalhas/Lençol ok Cama não gostei, achei dura Chuveiro ok Café da manhã muito bom, a única observarão é que aumentasse o tempo até as 10hs, fica muito cheio e com muita fila. Localização muito boa. Nota 8
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfeita

Hotel bem localizado, estou satisfeita com atendimento desde a chegada até a saída. Bom café e quarto confortável.
Stayed 2 nights in Jul 2021
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort
Decepcionante. Apto 218 péssimo, mobília velha. Pelo valor pago encontraríamos melhores opcoes na cidade. Valeu como experiência para não voltar mais.
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei bastante funcionários bem atenciosos café da manhã muito bom.quartos aconchegantes
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo atendimento, quarto confortável, limpo e organizado. Bom estacionamento. Restaurante muito bom, com ótimo atendimento também. Gostamos e recomendamos!
Stayed 2 nights in Jun 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Balneario Muito bom.

Custo e benefício muito bons. Quarto muito limpo e sem nenhuma ressalva. Ficamos um único dia mas voltaremos com certeza. Recomendo.
Stayed 1 night in May 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nota 10

Excelente opção, ótimo atendimento, hotel simples e confortável.
Stayed 1 night in May 2021
Verified review

4/10 Poor

Stayed 4 nights in Aug 2022