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Carlton Plaza Poços de Caldas

3.5 star property
Family-friendly hotel with 2 restaurants and free breakfast

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Photo gallery for Carlton Plaza Poços de Caldas

Front of property
Buffet
Interior entrance
Deluxe Triple Room | 1 bedroom, hypo-allergenic bedding, minibar, blackout drapes
Outdoor pool, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Breakfast included
  • Pool
  • Room service
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room (Suite)

View from room

Room (Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, hypo-allergenic bedding, minibar, blackout drapes

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Deluxe Triple Room

1 bedroom, hypo-allergenic bedding, minibar, blackout drapes

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About the neighborhood

Map
R. Junqueiras, 601 - Centro, Poços de Caldas, MG, 37701-033

What's nearby

  • Thermas Antonio Carlos - 2 min walk - 0.1 miles
  • Macacos Fountain - 3 min walk - 0.2 miles
  • Pedro Sanches Square - 5 min walk - 0.3 miles
  • Poços de Caldas Cable Car - 6 min walk - 0.4 miles
  • Walter World Theme Park - 5 min drive - 2.3 miles

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Porcaria & Choperia - ‬5 min walk
  • ‪Pietro Casa do Chope - ‬6 min walk
  • ‪Bigodera Chopp Bar - ‬5 min walk
  • ‪Seguso Loja e Wine Bar - ‬5 min walk

About this property

Carlton Plaza Poços de Caldas

Family-friendly hotel located in Região Urbana Homogênea IX
You can look forward to free full breakfast, a poolside bar, and a playground at Carlton Plaza Poços de Caldas. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Regional cuisine. Free in-room WiFi is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Self parking (surcharge), a front-desk safe, and a banquet hall
  • An elevator, luggage storage, and free newspapers
  • A 24-hour front desk, 1 meeting room, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 120 rooms include comforts such as air conditioning, as well as perks like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • 32-inch LCD TVs with cable channels
  • Wardrobes/closets and daily housekeeping

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • In-room roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Self parking fee: BRL 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Carlton Plaza Hotel Pocos de Caldas
Carlton Plaza Hotel
Carlton Plaza Pocos de Caldas
Carlton Plaza Pocos De Caldas
Carlton Plaza Poços de Caldas Hotel
Carlton Plaza Poços de Caldas Poços de Caldas
Carlton Plaza Poços de Caldas Hotel Poços de Caldas

Frequently asked questions

Does Carlton Plaza Poços de Caldas have a pool?

Yes, this property has an outdoor pool.

Is Carlton Plaza Poços de Caldas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Carlton Plaza Poços de Caldas?

Self parking is available for BRL 40 per day.

What time is check-in at Carlton Plaza Poços de Caldas?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Carlton Plaza Poços de Caldas?

Check-out is at noon.

Where is Carlton Plaza Poços de Caldas located?

Located in Região Urbana Homogênea IX, this family-friendly Poços de Caldas hotel is steps from Paco das Aguas Shopping Center, Thermas Antonio Carlos, and Macacos Fountain. Calendario Floral Monument and Jose A Junqueira Park are also within 5 minutes.

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Carlton Plaza Poços de Caldas Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 520 out of 872 reviews
Rating 8 - Good. 263 out of 872 reviews
Rating 6 - Okay. 59 out of 872 reviews
Rating 4 - Poor. 18 out of 872 reviews
Rating 2 - Terrible. 12 out of 872 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Kind staff. Well maintained.
Stayed 1 night in Feb 2025

10/10 Excellent

Cleide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff and located in a very walkable neighborhood. The breakfast was excellent!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 1 night in Feb 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel downtown Poços de Caldas

Nice hotel downtown Poços de Caldas Very comfortable beds . Room is very spacious . The breakfast is really good . So many good stuff . The stuff is very nice and always try to help.
Stayed 4 nights in Aug 2024

10/10 Excellent

ANTONIO FLORENCIO DA

Liked: Cleanliness, amenities, property conditions & facilities
Nothing to declare
Stayed 3 nights in Dec 2024

10/10 Excellent

Regis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo ok
Stayed 1 night in Oct 2024

10/10 Excellent

Nyrian Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima opção para estadia
Stayed 1 night in Apr 2025

10/10 Excellent

Cleonice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sem comentários.

Excelente. Nada a reclamar da equipe. A única sugestão que vou dar é em relação ao colchão. Se fossem de espuma e, não de molas, seria infinitamente melhor. Só isso.
Stayed 4 nights in Mar 2025

4/10 Poor

Luciana

Liked: Cleanliness
Disliked: Room comfort
Razoável, o hotel estava em reforma e não foi avisado,muito barulho mesmo, não conseguiamos descansar ,roupa de cama muito velha.
Stayed 3 nights in Mar 2025

10/10 Excellent

Olavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Andreia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agradável, funcionários muito simpáticos e prestativos. Bom café da manhã
Stayed 1 night in Feb 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Osvania Giacomini

Stayed 2 nights in Mar 2025

10/10 Excellent

Charles

Stayed 2 nights in Feb 2025

6/10 Okay

Alex

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Foi cobrado estacionamento no check out e nao foi dado recibo do valor pago, informando que o mesmo seria enviado pela expidia
Stayed 2 nights in Feb 2025

10/10 Excellent

Fagner

Stayed 2 nights in Feb 2025

10/10 Excellent

LUIZ

Stayed 3 nights in Feb 2025

10/10 Excellent

LUCIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

JOSE ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito boa

Stayed 2 nights in Feb 2025

10/10 Excellent

Andre

Liked: Property conditions & facilities, room comfort

Otimo hotel rapido checkin

Bom hotel, com estacionamento q vc mesmo estaciona, otimo pra quem tem mta coisa no carro. Com bom jantar buffet
Stayed 1 night in Feb 2025

10/10 Excellent

Paulo C

Liked: Staff & service, amenities, property conditions & facilities
Excelente hotel adoramos tudo ! Super recomendo !
Stayed 7 nights in Feb 2025

10/10 Excellent

Alisson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025