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Carlton Plaza Poços de Caldas

3.5 star property
Family-friendly hotel with 2 restaurants and free breakfast

Choose dates to view prices

Located in Região Urbana Homogênea IX, Carlton Plaza Poços de Caldas offers a perfect family getaway. Guests start with a free full breakfast before enjoying the outdoor pool. Kids love the playground and arcade room, while adults unwind in the sauna or steam room.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Room service
  • Bar
  • Breakfast included
  • Parking available
  • Gym

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Triple Room

Hypo-allergenic bedding, minibar, blackout drapes, soundproofing

Deluxe Triple Room

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Room (Suite)

View from room

Room (Suite)

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Hypo-allergenic bedding, minibar, blackout drapes, soundproofing

Deluxe Double or Twin Room

9.0 out of 10
Wonderful
(58 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

About the neighborhood

Map
R. Junqueiras, 601 - Centro, Poços de Caldas, MG, 37701-033

What's nearby

  • Thermas Antonio Carlos - 2 min walk - 0.1 miles
  • Macacos Fountain - 3 min walk - 0.2 miles
  • Pedro Sanches Square - 5 min walk - 0.3 miles
  • Poços de Caldas Cable Car - 6 min walk - 0.4 miles
  • Walter World Theme Park - 5 min drive - 2.3 miles

Restaurants

  • ‪Sete Quedas Leiteria & Café - ‬5 min walk
  • ‪Pietro Casa do Chope - ‬6 min walk
  • ‪Chy - ‬1 min walk
  • ‪Cucina Francesco - ‬5 min walk
  • ‪McDonald's - ‬4 min walk

About this property

Carlton Plaza Poços de Caldas

Family-friendly hotel located in Centro
You can look forward to free full breakfast, a poolside bar, and a playground at Carlton Plaza Poços de Caldas. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Regional cuisine. Free in-room WiFi is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers
  • Self parking (surcharge), a 24-hour front desk, and a banquet hall
  • A front-desk safe, luggage storage, and a billiards/pool table
  • Free newspapers, 1 meeting room, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 120 rooms include comforts such as air conditioning, as well as perks like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • 32-inch LCD TVs with cable channels
  • Wardrobes/closets and daily housekeeping

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  • Free WiFi
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8.6 out of 10, Excellent, 786 reviews
Palace Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • In-room roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Self parking fee: BRL 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Carlton Plaza Hotel Pocos de Caldas
Carlton Plaza Hotel
Carlton Plaza Pocos de Caldas
Carlton Plaza Pocos De Caldas
Carlton Plaza Poços de Caldas Hotel
Carlton Plaza Poços de Caldas Poços de Caldas
Carlton Plaza Poços de Caldas Hotel Poços de Caldas

Frequently asked questions

Does Carlton Plaza Poços de Caldas have a pool?

Yes, this property has an outdoor pool.

Is Carlton Plaza Poços de Caldas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Carlton Plaza Poços de Caldas?

Self parking is available for BRL 40 per day.

What time is check-in at Carlton Plaza Poços de Caldas?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Carlton Plaza Poços de Caldas?

Check-out is at noon.

Where is Carlton Plaza Poços de Caldas located?

Located in Centro, this family-friendly Poços de Caldas hotel is steps from Paco das Aguas Shopping Center and Macacos Fountain. Calendario Floral Monument and Jose A Junqueira Park are also within 5 minutes.

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Carlton Plaza Poços de Caldas Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 571 out of 940 reviews
Rating 8 - Good. 275 out of 940 reviews
Rating 6 - Okay. 61 out of 940 reviews
Rating 4 - Poor. 19 out of 940 reviews
Rating 2 - Terrible. 14 out of 940 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel downtown Poços de Caldas

Nice hotel downtown Poços de Caldas Very comfortable beds . Room is very spacious . The breakfast is really good . So many good stuff . The stuff is very nice and always try to help.
Stayed 4 nights in Aug 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 1 night in Feb 2025

10/10 Excellent

ANTONIO FLORENCIO DA

Liked: Cleanliness, amenities, property conditions & facilities
Nothing to declare
Stayed 3 nights in Dec 2024

10/10 Excellent

Edson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhor localização

Excelente localização, cortesia dos funcionários, opções de almoço e jantar que valem muito a pena, Além de um café da manhã com fartura.
Stayed 1 night in Aug 2025

10/10 Excellent

Walker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa
Stayed 2 nights in Aug 2025

10/10 Excellent

Fabrício

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom!

Bom hotel, antigo, mas muito confortável! Atendimento muito bom, café da manhã muito bom! Quarto grande, banheiro grande! Higiene muito boa!
Stayed 1 night in Jul 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is safe, neat and clean. The staff is very professional and kind. I have stayed at this hotel 5 times and it does not dissapoint.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rauber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impecável

O hotel é excelente. Quarto e banheiro impecáveis. Restaurante e café da manhã - completos, com TUDO. Atendimentos dos funcionários é excelente. Voltaria fácil.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Staff & service

Manutenção nível medio

Entre Bom e Razoavel
Stayed 2 nights in Jul 2025

10/10 Excellent

Eliane Maria

Liked: Cleanliness, staff & service, room comfort

Hotel muito bom

Hotel muito legal funcionários prestativos simpáticos. A pia do nosso banheiro estava com vazamento apesar de ter avisado, não houve movimentação pra conserto. Molhou toda minha necessaire. Mas de resto o hotel é ótimo super bem localizado. Amei o café da tarde de cortesia no sábado dia 12.
Stayed 2 nights in Jul 2025

8/10 Good

João

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi boa, sem intercorencia. O desconfortavel é que o quarto não possui uma Cortina Tecido Blackout, a luz do sol faz com que acorde mais cedo.
Stayed 1 night in Jul 2025

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel bom, ótimo custo benefício
Stayed 1 night in Jul 2025

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfeita

Já é a segunda vez que fico nesse hotel, ele é perfeito! Desde a recepção, café da manhã, acomodações, tudo é muito bom.
Stayed 1 night in Jul 2025

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível
Stayed 1 night in Jul 2025

10/10 Excellent

Norberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sensacional
Stayed 1 night in Jun 2025

10/10 Excellent

Eiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me surpreendi…☺️☺️☺️

Ótimo hotel…bem localizado…boas refeições…funcionários bem prestativos…quarto confortável e banheiro limpo…caso volte para Poços…com certeza voltaremos nesse hotel…
Stayed 1 night in Jun 2025

10/10 Excellent

Matheus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bom para viajante
Stayed 3 nights in Jun 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente acomodações, funcionários prestativos e gentis. Faltou apenas estacionamento ser gratuito.
Stayed 2 nights in Jun 2025

10/10 Excellent

Orlando Maurício

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo atendimento, ótima localização e ótimo custo-benefício. Apesar da equipe de recepção ser meio inexperiente, foram ágeis no check-in e check-out. Tivemos uma estada sem problemas e gostamos muito da cidade e do hotel. Como dizemos em nossa terra: é uma cidade e um hotel: voltável.
Stayed 1 night in Jun 2025

10/10 Excellent

Antonio Moacir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minha estadia foi ótima neste hotel. Recomendo.
Stayed 1 night in Jun 2025

8/10 Good

MARCELO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sempre que posso me hospedo no Carlton, pessoal atencioso, cama muito confortável e café da manhã incrível. Única coisa que penso que deveria mudar é o estacionamento pago, para hóspedes deveria ser gratuíto.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL MUITO BOM , BOA LOCALIZAÇÃO E ATENDIMENTO
Stayed 2 nights in Jun 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Já estive no hotel em outra ocasião e continua otimo. Boa localização e excelente atendimento dos funcionários.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Estacionamento cobrado à parte. Pensava que estava incluído. Muito barulho após 22h e antes das 8h, não por culpa do hotel mas dos maus modos de hóspedes em grupos numerosos.
Stayed 1 night in May 2025

8/10 Good

Adalberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Realmente, muito bom.

Atendimento impecável. A recepção, o pessoal da portaria e os que guardam o carro foram maravilhosos. Quartos bons . Café da manhã bom (não é ótimo) embora, a cordialidade, educação, gentileza dos funcionários do Café da manhã, foi um diferencial. Mesmo com o horário já terminando, fizeram ainda uma salada de frutas para minha esposa.
Stayed 1 night in May 2025

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