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The Smithaleigh Hotel

Property class: 3

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Photo gallery for The Smithaleigh Hotel

Exterior - The Smithaleigh Hotel (Plymouth)
Exterior - The Smithaleigh Hotel (Plymouth)
Banquet hall - The Smithaleigh Hotel (Plymouth)
Room - The Smithaleigh Hotel (Plymouth)
Dining - The Smithaleigh Hotel (Plymouth)
Consider a stay at The Smithaleigh Hotel and take advantage of a terrace, a garden, and a bar. Be sure to enjoy a meal at Bistro 38, the on-site restaurant. Stay connected with free WiFi in public areas, and guests can find other amenities such as a conference center.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Restaurant
  • Business services
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Double or Twin Room

Hypo-allergenic bedding available, pillowtop beds, desk, blackout drapes

Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Located in Plymouth, The Smithaleigh Hotel is in a rural area. Delta Force Paintball Plymouth and Cineworld Plymouth are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Dartmoor National Park and South Devon. Looking to enjoy an event or a game while in town? See what's happening at Plympton Swimming Pool or Home Park. Discover the area's water adventures with sailing and boat tours nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking. Visit our Plymouth travel guide
Map
Smithaleigh, Plymouth, England, PL7 5AX

What's nearby

  • A rocky landscape with a view of rolling hills and distant mountains under a clear sky.
    Dartmoor National Park
    6 min drive - 3.6 miles
  • A coastal landscape with a sandy beach, grassy hills, and a small settlement with houses.
    South Devon
    6 min drive - 3.2 miles
  • Delta Force Paintball Plymouth
    7 min drive - 2.6 miles
  • Plympton Swimming Pool
    8 min drive - 4.3 miles
  • Saltram House
    12 min drive - 5.3 miles

Getting around

  • Ivybridge Station
    8 min drive

Restaurants

  • The Foxhound Inn
    8 min drive
  • The Chaddlewood
    4 min drive
  • Endsleigh Garden Centre Restaurant
    7 min drive
  • The Hunting Lodge
    4 min drive
  • Rusty Tractor Farm Cafe
    6 min drive

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bistro 38

Family friendly

  • In-room crib

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (50 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Terrace

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

Pets allowed for an extra charge of GBP 5.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: GBP 5.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is The Smithaleigh Hotel pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of GBP 5.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking and extended parking are free at this property.

What time is check-in at The Smithaleigh Hotel?

Check-in start time: 3 PM; Check-in end time: 10 PM.

What time is check-out at The Smithaleigh Hotel?

Check-out is at 10:30 AM.

Where is The Smithaleigh Hotel located?

Situated in a rural location, this hotel is within 3 mi (5 km) of Delta Force Paintball Plymouth, South Devon, and Dartmoor National Park. Ivybridge Leisure Centre and The Watermark are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Smithaleigh Hotel Reviews

7.0

Good

7.4

Cleanliness

7.6

Location

7.8

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 20 out of 104 reviews
Rating 8 - Good. 39 out of 104 reviews
Rating 6 - Okay. 22 out of 104 reviews
Rating 4 - Poor. 17 out of 104 reviews
Rating 2 - Terrible. 6 out of 104 reviews

Reviews

Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed to see family. Central for both
Verified review

6/10 Okay

Brian

Liked: Staff & service

mediocre. Could be lovely

Our room looked onto courtyard which would have been nice but not cleaned after wedding reception on the Saturday night. Wall ashtrays overflowing, broken glasses pushed to one side on the ground. The courtyard wasn't cleaned until the Tuesday and ashtrays still full when we left. Friendly staff and meals reasonable.Tables cleaned butvery sticky.
Verified review

2/10 Terrible

george

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid!

Possibly the worst hotel we have ever stayed in. Room was filthy, the people there were rude, bed was falling apart and unlike how it is advertised there is NOT free wifi in the rooms. Stained carpets, holes in the doors and curtains so thin you could see through them. Overall very uncomfortable and not enjoyable in the least.
Verified review

4/10 Poor

Toby

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not recommend

When we arrived, the hotel asked me to pay for the room (I had already paid the full balance on booking). Check in took over half an hour even though we were the only people trying to check in. We were then given the wrong room key so had to return once again to the reception desk. When we got into the room it was freezing cold. The rest of the room was underwhelming at best. There was no mention anywhere of when the kitchen closed, and breakfast was in no way worth £8.50!
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I found it to be very friendly and the food good.
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Pleasant for a one night stop.

A pleasant stop off on the way to Cornwall. Quiet and peaceful. Staff Helpful. We had a dog, but nowhere safe to walk him, The Hotel was clean and comfortable, but very jaded with chipped paint in places.
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Wifi was non existent and hadn't been for some time. Hotel conveniently situated next to A38 to get to Plymouth yet far enough back not to get traffic noise
Verified review

6/10 Okay

Hannu

The room was big enough and the bathroom was large. The breakfast was OK. Unfortunately the room was in the second floor and there were no elevators.I you just want to stay overnight - hotel is good for you.
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic fresh food and a very relaxing break.

The most outstanding feature of this hotel was the care and attention paid by the staff, and uppermost was the standard of the food served in the restaurant. The chef took time to discuss any dietary issues and produced the most superb dishes.
Verified review

6/10 Okay

Ray

Liked: Cleanliness, staff & service, room comfort

Convenient for Plymouth / South West. Good value

Very convenient for Plymouth / South West just off A38 but in a rural setting. Stay very pleasant, room clean and comfortable, staff very friendly. Reception, Bar and Restaurant area very nice. Some areas do need addressing though as it lets the hotel down. Good value for the money.
Verified review

6/10 Okay

Lorraine

Liked: Cleanliness, room comfort
Disliked: Staff & service

Pleasant stay

Pleasant stay... Staff friendly, but not over welcoming when l first arrived. Room was good and clean. Would stay there again.
Verified review

4/10 Poor

Anastasia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smelly, Sewage room.

The place was dirty, smelled, and the bathroom had a lovely aroma of sewage.
Verified review

4/10 Poor

Jay

Disliked: Property conditions & facilities, room comfort

Cold Room.... No Wifi!

I had booked in for two nights on business. No/very intermittent wifi meant I could get no work done (unless I was stood by the windowsill and using 4G on my phone!). Breakfast was an additional cost of £8.50 - I was unaware of this until I arrived (perhaps that was my fault for not checking when booking!). Drafty windows meant the room was cold and the A38 traffic noise was quite apparent. Dining area was very well kept, but rooms were more 'motel or poor B&B standard. Very disappointed as the website gives a different impression. Oh..... and it also seems to be a regular haunt for foul mouthed road contractors!
Verified review

4/10 Poor

Dave

Disliked: Property conditions & facilities, room comfort

Wifi or not Wifi

I chose this hotel because it was close to my destination and rather than go with one of the major chains I prefer to support local businesses. They advertise free Wifi another reason why I chose this hotel. So following my business meeting I intended to catch up on work in the comfort of my room. However the wifi was not working and after a few tries I called reception. The response was classic! "Someone might be downloading a movie and it's only a domestic broadband hub" was the first excuse. Well, beef up your broadband and put restrictions on what guests can do! Next excuse "it's not very good, that's why it's free" has to be the most gobsmacking excuse I've ever heard! Food wasn't bad, room is basic but clean. Electrics are dodgy to say the least - too many extension leads cross crossing around the room.
Verified review

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Water torture

The window above the bed had a leak and was dripping all night, I had to put a towel in the window sill to stop it splashing on me. Got very little sleep and when I complained got no offer of any money back. Never again
Verified review

2/10 Terrible

gina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful hotel

Tired and musky rooms - we booked 3 rooms. Bathrooms had old and worn out vinyl floors and bathroom suite. WiFi failed to work and had to go elsewhere locally to get the connection. The interior of the hotel does not match the exterior look. You are better off staying in one of well known chains of Hotels such as ibis or Travel Lodge locally.
Verified review

2/10 Terrible

ashitkumar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

avoid this hotel

awful hotel - old, tired, musky and in a bad state of repair; booked 3 rooms and all of them were bad. Don't waste your money here and stay in a bed & breakfast or a travel lodge
Verified review

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I hope to go back again soon

Very comfortable albeit a wee bit chilly in the room. Wifi was non existent. Had a housekeeper try to open the door without knocking before check-out time - slightly odd but not a great problem! Friendly reception staff. A good place to stay especially for the decent price!
Verified review

4/10 Poor

Cin

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Off the beaten track.

Friendly staff but facilities needed a major makeover. Decor was fine, water stained ceilings, musty smelling carpet, stale smoky air in hallways. No wifi in rooms. Restaurant was not available. Loud and boisterous.
Verified review

4/10 Poor

Diana

Disliked: Staff & service, property conditions & facilities

VERY DISAPPOINTING

Have stayed here before and found it good - and a very convenient location for us. However, we understand there has been a change of management and were very disappointed this time. No hangers in the wardrobe for clothes. A dreadful smell of damp in the room due to a leak in the bathroom which had not been dealt with. Our door would not lock from the inside (and it was a ground floor room)so we had to barricade ourselves in for the night! But, worst of all, there was a fire alarm at 7.30am. We were at our bedroom door in bed clothes (as were other guests) awaiting instructions from staff and the staff completely ignored the alarm and told us nothing. No one came out and said 'we're sorry but it's a false alarm....so sorry you were disturbed'. They continued as if nothing had happened. You cannot have instructions on the back of the bedroom door stating guests must collect in the car park in the event of a fire alarm and then let your staff do NOTHING when a fire alarm goes off. That is appalling - and dangerous. We reported this to the girl on reception who did not seem to see the seriousness of it. They will have to get their act together if we are to stay there again.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Zimmereinrichtung ein wenig älter, aber vollkommen akzeptabel. Mitarbeiter sehr, sehr Hilfsbereit. Obwohl der Check In nur bis 22 Uhr, war es mit einem Anruf möglich das wir so gar um 1 Uhr Nachts in Zimmer gekommen sind!!
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs total renovation very strong smell of mould

Very overpriced even at £60 a night for a mouldy old fashioned dump. Needs total renovation.
Verified review

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Very welcoming,comfortable downstairs room. Shower excellent,comfortable bed & nice complimentary biscuits & toiletries. They couldn't have been more helpful when I had to unexpectedly had to cancel the second night due to family reasons. Good choice for breakfast.
Verified review

4/10 Poor

June

Disliked: Property conditions & facilities, room comfort

KJ Smithaleigh

We were glad it was only for one night. The shower was tiny so difficult to move around, floor uneven, bed very squeaky and facilities generally poor considering the price. The staff were very friendly and we received excellent service. The restaurant meal was interesting, a fabulous starter followed by a main of standard basic meals but mine was burnt. We were too tired to complain. The hotel and restaurant were not busy.
Verified review

6/10 Okay

ian m.

Liked: Staff & service

Business trip

The hotel was only ok, nothing within a safe walking distance, only posotives were it's close to were i was working and very friendly staff.