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New Continental Hotel, Sure Hotel Collection by Best Western

3.5 star property
Family-friendly hotel with a fitness center and a sauna

Choose dates to view prices

Photo gallery for New Continental Hotel, Sure Hotel Collection by Best Western

Exterior
Indoor pool
Indoor wedding
Reception
Individually decorated, individually furnished, desk, iron/ironing board
Located in the shopping district, New Continental Hotel offers amenities like dry cleaning, dining at Steve's Brasserie, a sauna, steam room, indoor pool, gym, free newspapers, and attentive staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Private bathroom
Hair dryer
  • 36 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(9 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Private bathroom
Hair dryer
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Family Room, Multiple Beds, Non Smoking

7.4 out of 10
Good
(8 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Private bathroom
Hair dryer
Electric kettle
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(29 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Private bathroom
Hair dryer
Electric kettle
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

Individually decorated, individually furnished, desk, iron/ironing board

Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Private bathroom
Hair dryer
Electric kettle
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Private bathroom
Hair dryer
Electric kettle
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Family Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Private bathroom
Hair dryer
Electric kettle
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking (with Sofabed)

Individually decorated, individually furnished, desk, iron/ironing board

Family Room, Multiple Beds, Non Smoking (with Sofabed)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

Standard Twin Room

  • Sleeps 2

View all photos for Standard Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room

  • Sleeps 2

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Single Room

  • Sleeps 1

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Small Room)

7.4 out of 10
Good
(3 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking (Small Room)

Standard Room, 1 Twin Bed, Non Smoking (Small Room) | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking (Small Room)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking (Small Room)

Standard Room, 2 Twin Beds, Non Smoking (Small Room) | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking (Small Room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Family Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Family Room

  • Sleeps 3

View all photos for Family Room

Individually decorated, individually furnished, desk, iron/ironing board

Family Room

  • Sleeps 4

View all photos for Family Room with Sofa Bed

Individually decorated, individually furnished, desk, iron/ironing board

Family Room with Sofa Bed

  • Sleeps 4

Deluxe Room with Whirlpool Bath

  • Sleeps 2

View all photos for Connecting Room

Bathroom | Hair dryer, towels

Connecting Room

  • Sleeps 5

Small Single Room

  • Sleeps 1

View all photos for Small Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Small Double Room

  • Sleeps 2

View all photos for Small Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Small Twin Room

  • Sleeps 2

Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

  • Sleeps 2

About the neighborhood

Map
Millbay Road, Plymouth, England, PL1 3LD

What's nearby

  • Plymouth Pavilions - 2 min walk - 0.1 miles
  • Theatre Royal, Plymouth - 5 min walk - 0.3 miles
  • Hoe Park - 6 min walk - 0.4 miles
  • University of Plymouth - 12 min walk - 0.7 miles
  • National Marine Aquarium - 17 min walk - 0.9 miles

Getting around

  • Plymouth Station - 16 min walk

Restaurants

  • ‪The Union Rooms (Wetherspoon) - ‬3 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Burger King - ‬6 min walk
  • ‪The Bank - ‬5 min walk
  • ‪Walkabout - ‬3 min walk

About this property

New Continental Hotel, Sure Hotel Collection by Best Western

Family-friendly hotel in a shopping district
Consider a stay at New Continental Hotel, Sure Hotel Collection by Best Western and take advantage of dry cleaning/laundry services, a bar, and a gym. For some rest and relaxation, visit the sauna or the steam room. The on-site British cuisine restaurant, Steve's Brasserie, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as conference space.
Additional perks include:
  • An indoor pool and a children's pool
  • Full breakfast (surcharge), self parking (surcharge), and free newspapers
  • A porter/bellhop, an elevator, and a TV in the lobby
  • Luggage storage, a 24-hour front desk, and meeting rooms
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 99 individually furnished rooms include amenities such as free WiFi. Guest reviews highly rate the clean, comfortable rooms at the property.
More amenities include:
  • Bathrooms with hair dryers
  • Flat-screen TVs with digital channels
  • Highchairs, electric kettles, and heating

Similar properties

Exterior

Leonardo Hotel Plymouth

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, 1,001 reviews
Leonardo Hotel Plymouth

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7 per day)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Steve's Brasserie

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • High chair
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 3,025 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Built in 1886
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Dryer
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property will place a credit card authorization upon check-in.
Guests paying in cash must provide a valid photo ID at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 8 for children
  • Self parking fee: GBP 7 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests with mobility issues should contact this property in advance.

We should mention

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

New Continental Hotel Plymouth
New Continental Plymouth
New Continental Hotel Torquay
New Continental Torquay
The New Continental Hotel
New Continental Hotel Sure Hotel Collection by Best Western

Frequently asked questions

Does New Continental Hotel, Sure Hotel Collection by Best Western have a pool?

Yes, this property has an indoor pool and a children's pool.

Is New Continental Hotel, Sure Hotel Collection by Best Western pet-friendly?

No, pets are not allowed at this property.

How much is parking at New Continental Hotel, Sure Hotel Collection by Best Western?

Self parking is available for GBP 7 per day. Limited spots are available.

What time is check-in at New Continental Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at New Continental Hotel, Sure Hotel Collection by Best Western?

Check-out is at 11 AM.

Where is New Continental Hotel, Sure Hotel Collection by Best Western located?

This family-friendly Plymouth hotel is located in a shopping district, within a 10-minute walk of Plymouth Pavilions, Hoe Park, and Theatre Royal, Plymouth. Merchant's House and Bowling Green are also within 10 minutes. Plymouth Station is 16 minutes by foot and Devonport Station is 28 minutes.

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Reviews

New Continental Hotel, Sure Hotel Collection by Best Western Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Location

9.0

Staff & service

8.0

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 481 out of 1000 reviews
Rating 8 - Good. 333 out of 1000 reviews
Rating 6 - Okay. 119 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

Reviews

10/10 Excellent

ANTHONY

Liked: Amenities
Rooms clean, comfortable bed. Staff polite and welcoming. Ideally situated for the Theatre and the Hoe.
Stayed 2 nights in Oct 2025

8/10 Good

Polly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic time with family and theatre just around the corner
Stayed 1 night in Aug 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A excellent place to stay for a overnight trip, resturant on site was good and the room was clean, tidy and comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, quiet nights sleep and walkable to town centre and The Barbican.
Stayed 4 nights in Jun 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service
it was fine
Stayed 1 night in Oct 2025

4/10 Poor

Steven

Disliked: Property conditions & facilities
Very dated property
Stayed 2 nights in Aug 2025

10/10 Excellent

Yiu Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to town clean and comfortable.
Stayed 3 nights in Jun 2025

6/10 Okay

Brian

Liked: Cleanliness, property conditions & facilities
Food was nice but not value for your money
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff friendly and helpful.
Stayed 1 night in May 2025

10/10 Excellent

Kenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really nice and spacious. Lovely beds, great staff and directions on where to go. Overall, one of the best stays we have had.
Stayed 1 night in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is about 20 minutes walk from the Hoe and 25 Barbican, decent position for town also. Nice spacious room, decent size tv, very comfortable bed and good shower. Good room cleaning every day. No complimentary water, would have been nice. Hotel is quiet inside but a lot of traffic noise from busy road outside. Good swimming pool and sauna. Convenient restaurant attached to hotel, great service both breakfast and in restaurant. I'm gluten free catered for me very well, staff helpful. Only drawback restaurant seemed to only have two gluten free dinners, but food was good. Breakfast very good provided gluten free choices, excellent staff.
Stayed 4 nights in Sep 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but poor disabled access.

Clean rooms and lovely breakfast. Absolutely NO disabled parking bays / spaces so when we arrived there was nowhere to park.
Stayed 1 night in Jul 2025

10/10 Excellent

Kev

Liked: Cleanliness, staff & service
Stayed for work in the area
Stayed 1 night in Feb 2025

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay

Stayed in the same room, which was great. Weather was brilliant.Great place to get away to.
Stayed 2 nights in Apr 2025

6/10 Okay

Alan

Hard to fault it, felt slighty dated in need or a refurb, but I wouldn't say it was a bad stay at all. Was very affordable. Would consider it again if I was in Plymouth.
Stayed 1 night in May 2025

10/10 Excellent

Jacqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

Had a great two night’s at the hotel. Very quiet room on the 3rd floor. Going back in December. It’s great please to chill out on my week off as a live in carer.
Stayed 2 nights in Jun 2025

8/10 Good

Mona

Liked: Cleanliness, amenities, property conditions & facilities
We had a good holiday overall , but
Stayed 3 nights in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the cleanliness and helpful polite staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top hotel.

Very welcoming staff and very clean and nice rooms. The eveing meal in Steves Brasserie was amazing as was the breakfasts. Great stay all round and i would definitely stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Kudzai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, location, and the delicious menus
Stayed 1 night in Dec 2024

10/10 Excellent

SUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay!

Great stay in this hotel and was very happy with every aspect. Single room was spacious and clean, with a comfortable bed and lovely shower. Reception staff were friendly and welcoming, as were the breakfast staff. Plenty of choice on the menu for breakfast too. Really central location for the Theatre, Pavilions and shopping too, so ideal. Will definitely stay there again if I visit Plymouth.
Stayed 2 nights in Apr 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Was close to event and dining options being central.
Stayed 2 nights in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Very comfortable room, cozy bed, good shower, nice and clean. Good facilities in the Hotel.
Stayed 1 night in Jan 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool got free drink comfy room
Stayed 1 night in Jan 2025

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