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New Continental Hotel, Sure Hotel Collection by Best Western

3.5 star property
Family-friendly hotel with a fitness center and a sauna

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Photo gallery for New Continental Hotel, Sure Hotel Collection by Best Western

Exterior
Individually decorated, individually furnished, desk, iron/ironing board
Indoor wedding
Reception
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Bar
  • Room service

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Private bathroom
Hair dryer
Electric kettle
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Family Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Private bathroom
Hair dryer
Electric kettle
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Private bathroom
Hair dryer
Electric kettle
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

Individually decorated, individually furnished, desk, iron/ironing board

Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Private bathroom
Hair dryer
Electric kettle
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Family Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Private bathroom
Hair dryer
Electric kettle
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking (with Sofabed)

Individually decorated, individually furnished, desk, iron/ironing board

Family Room, Multiple Beds, Non Smoking (with Sofabed)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

Highlights

Individually furnished
Individually decorated
Heating
Connecting rooms available
Flat-screen TV
Clothes dryer
Private bathroom
Hair dryer
  • 36 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Private bathroom
Hair dryer
Electric kettle
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking (Small Room)

Standard Room, 2 Twin Beds, Non Smoking (Small Room) | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking (Small Room)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking (Small Room)

Standard Room, 1 Twin Bed, Non Smoking (Small Room) | Individually decorated, individually furnished, desk, iron/ironing board

Standard Room, 1 Twin Bed, Non Smoking (Small Room)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Clothes dryer
Private bathroom
Hair dryer
Electric kettle
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room with Sofa Bed

Individually decorated, individually furnished, desk, iron/ironing board

Family Room with Sofa Bed

  • Sleeps 4
  • 1 Double Bed, 1 Twin Sofa Bed and 2 Twin Beds

Deluxe Room with Whirlpool Bath

  • Sleeps 2
  • 1 Double Bed

Small Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Small Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Small Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Small Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Small Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Connecting Room

Bathroom | Hair dryer, towels

Connecting Room

  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Family Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Individually decorated, individually furnished, desk, iron/ironing board

Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

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About the neighborhood

Map
Millbay Road, Plymouth, England, PL1 3LD

What's nearby

  • Plymouth Pavilions - 2 min walk - 0.1 miles
  • Hoe Park - 6 min walk - 0.4 miles
  • University of Plymouth - 12 min walk - 0.7 miles
  • Royal William Yard - 15 min walk - 0.8 miles
  • National Marine Aquarium - 17 min walk - 0.9 miles

Getting around

  • Plymouth Station - 16 min walk

Restaurants

  • ‪The Union Rooms - ‬2 min walk
  • ‪The Bank - ‬5 min walk
  • ‪Walkabout Inn - ‬3 min walk
  • ‪KFC - ‬5 min walk
  • ‪The Walrus - ‬3 min walk

About this property

New Continental Hotel, Sure Hotel Collection by Best Western

Family-friendly hotel in a shopping district
Consider a stay at New Continental Hotel, Sure Hotel Collection by Best Western and take advantage of dry cleaning/laundry services, a bar, and a gym. For some rest and relaxation, visit the sauna or the steam room. The on-site British cuisine restaurant, Steve's Brasserie, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as conference space.
Additional perks include:
  • An indoor pool and a children's pool
  • Full breakfast (surcharge), self parking (surcharge), and a TV in the lobby
  • A porter/bellhop, free newspapers, and a reception hall
  • An elevator, meeting rooms, and a 24-hour front desk
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 99 individually furnished rooms include amenities such as free WiFi. Guest reviews highly rate the clean, comfortable rooms at the property.
More amenities include:
  • Bathrooms with hair dryers
  • Flat-screen TVs with digital channels
  • Highchairs, electric kettles, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7 per day)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Steve's Brasserie

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • High chair
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Built in 1886
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Dryer
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property will place a credit card authorization upon check-in.
Guests paying in cash must provide a valid photo ID at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 per person
  • Self parking fee: GBP 7 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests with mobility issues should contact this property in advance.

We should mention

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

New Continental Hotel Plymouth
New Continental Plymouth
New Continental Hotel Torquay
New Continental Torquay
The New Continental Hotel
New Continental Hotel Sure Hotel Collection by Best Western

Frequently asked questions

Does New Continental Hotel, Sure Hotel Collection by Best Western have a pool?

Yes, this property has an indoor pool and a children's pool.

Is New Continental Hotel, Sure Hotel Collection by Best Western pet-friendly?

No, pets are not allowed at this property.

How much is parking at New Continental Hotel, Sure Hotel Collection by Best Western?

Self parking is available for GBP 7 per day. Limited spots are available.

What time is check-in at New Continental Hotel, Sure Hotel Collection by Best Western?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at New Continental Hotel, Sure Hotel Collection by Best Western?

Check-out is at 11 AM.

Where is New Continental Hotel, Sure Hotel Collection by Best Western located?

This family-friendly Plymouth hotel is located in a shopping district, within a 10-minute walk of Plymouth Pavilions, Hoe Park, and Theatre Royal, Plymouth. Merchant's House and Bowling Green are also within 10 minutes. Plymouth Station is 16 minutes by foot and Devonport Station is 28 minutes.

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New Continental Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 470 out of 1000 reviews
Rating 8 - Good. 342 out of 1000 reviews
Rating 6 - Okay. 123 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10

The room was really nice and spacious. Lovely beds, great staff and directions on where to go. Overall, one of the best stays we have had.
Stayed 1 night in May 2025

10/10

Stayed for work in the area
Stayed 1 night in Feb 2025

8/10

Was close to event and dining options being central.
Stayed 2 nights in Mar 2025

10/10

No problems at all. Staff very friendly
Stayed 2 nights in May 2025

10/10

We loved the cleanliness and helpful polite staff
Stayed 2 nights in Jan 2025

10/10

Ease of parking was great as in big city. Room was very comfortable and staff were very helpful and friendly.
Stayed 2 nights in Feb 2025

10/10

Friendly staff, location, and the delicious menus
Stayed 1 night in Dec 2024

8/10

Loved the pool got free drink comfy room
Stayed 1 night in Jan 2025

8/10

Very comfortable room, cozy bed, good shower, nice and clean. Good facilities in the Hotel.
Stayed 1 night in Jan 2025

10/10

The hotel was lovely, the staff were lovely too the only downside was the hotel is on a busy 3 way junction which was noisy, especially with motorbikes revving their engines while waiting for the lights to change!! This was a pain at night, but take earplugs and its fine or if you are deaf like my husband, just take out your hearing aids out! Otherwise it was a lovely hotel, convenient to town and the Barbacan. Enjoyed our stay and would definitely stay there again
Stayed 3 nights in May 2025

10/10

Great staff Fantastic price with swimming pool
Stayed 1 night in Mar 2025

8/10

Staff very helpful
Stayed 1 night in Feb 2025

10/10

The hotel was great and staff very accommodating. The room was clean and comfortable too. The only down side is the limited parking at the property, we had to park near by which cost £16.50 for 24 hrs!
Stayed 1 night in Feb 2025

2/10

No AC in rooms
Stayed 1 night in May 2025

10/10

Lovely and relaxed, very polite and helpful Staff
Stayed 1 night in Jan 2025

10/10

Located in the city centre close to all facilities
Stayed 1 night in Dec 2024

10/10

Very comfortable accomodation with helpful staff.
Stayed 2 nights in Oct 2024

6/10

This property was unique in our tour of Britain as the only hotel that demanded a copy our passports. We find this offensive and intrusive. We had already passed through HM immigration and customs to enter the UK from NZ. We had paid for our room. Reception was officious and hostile. I suggest the owners take their investment and put it into prison services, they have no understanding or instinct for hospitality.
Stayed 1 night in May 2025

10/10

All good, all clean and staff were excellent.
Stayed 1 night in Nov 2024

8/10

Stayed there for xmas party food good,staff hard working but cheerful. Rooms a little dated but clean and comfortable. Would stay again
Stayed 1 night in Nov 2024

10/10

Every thing was good thank you.
Stayed 1 night in Feb 2025

10/10

We have stayed in this hotel before, but it is such a lovely hotel. It was the first time we used the restaurant, which i would highly recommend as the food was delicious, the service in the restaurant was fantastic and the breakfast was great too. Well worth the money, and we will definitely be back in the near future. The only downside i would say for the stay, was that the bar was very quiet and lacked atmosphere, maybe some music and the tv muted would brighten up the atmosphere...but otherwise great.
Stayed 1 night in Mar 2025

10/10

Five stars service. This was my 4th time with them
Stayed 5 nights in Feb 2025

10/10

Fantastic location,great leisure facilities, wonderful breakfast served in the morning,family room was spacious and comfortable.
Stayed 1 night in Aug 2024

8/10

Recommended, clean modern take on a classic hotel with friendly staff.
Stayed 1 night in Sep 2024