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Citadel House Hotel

3.0 star property
Guesthouse in Plymouth

Choose dates to view prices

Photo gallery for Citadel House Hotel

Dining
Front of property
Exterior
Property grounds
Free WiFi
The Citadel House Hotel in Barbican offers a tranquil escape from everyday life. Guests enjoy in-room WiFi and a thoughtfully designed smoke-free environment. Helpful luggage storage makes arrivals and departures hassle-free.

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi

Room options

Double Room

Highlights

Heating
TV
Hair dryer
2 bathrooms
Coffee/tea maker
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
55 Citadel Road, The Hoe, Plymouth, England, PL1 3AU

What's nearby

  • Hoe Park - 3 min walk - 0.2 miles
  • Theatre Royal, Plymouth - 5 min walk - 0.3 miles
  • Plymouth Pavilions - 5 min walk - 0.3 miles
  • University of Plymouth - 12 min walk - 0.7 miles
  • National Marine Aquarium - 15 min walk - 0.8 miles

Getting around

  • Plymouth Station - 19 min walk

Restaurants

  • ‪The Union Rooms (Wetherspoon) - ‬7 min walk
  • ‪The Bank - ‬6 min walk
  • ‪The Waterfront Pub & Eating Hse - ‬9 min walk
  • ‪The Coffee Shack - ‬10 min walk
  • ‪Pier One - ‬11 min walk

About this property

Citadel House Hotel

Guesthouse located in Barbican
Citadel House Hotel provides everything you need. Guests can connect to free in-room WiFi.
Additional perks include:
  • Smoke-free premises and luggage storage
Room features
All guestrooms at Citadel House Hotel offer amenities such as free WiFi.
More amenities include:
  • 2 bathrooms with hair dryers
  • TVs with digital channels
  • Coffee/tea makers, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bathroom

  • 2 shared bathrooms (in-room sinks)
  • Hair dryer

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
This property doesn't offer after-hours check-in

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

Property is also known as

Citadel House Hotel Plymouth
Citadel House Plymouth
Citadel House
Citadel House Hotel Plymouth
Citadel House Hotel Guesthouse
Citadel House Hotel Guesthouse Plymouth

Frequently asked questions

Is Citadel House Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Citadel House Hotel?

Check-in start time: 3:00 PM; Check-in end time: 7 PM. After-hours check-in is not available.

What time is check-out at Citadel House Hotel?

Check-out is at 10 AM.

Where is Citadel House Hotel located?

Located in Barbican, this guesthouse is within a 5-minute walk of Hoe Park and Plymouth Pavilions. Bowling Green and Plymouth Naval Memorial are also within 10 minutes. Plymouth Station is 19 minutes by foot and Devonport Station is 29 minutes.

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Citadel House Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 12 out of 60 reviews
Rating 8 - Good. 15 out of 60 reviews
Rating 6 - Okay. 10 out of 60 reviews
Rating 4 - Poor. 10 out of 60 reviews
Rating 2 - Terrible. 13 out of 60 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Very central to shopping and sea and park
Stayed 2 nights in Oct 2025

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a good location for what we needed!
Stayed 1 night in Jun 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for a one night stay, pretty basic but served the purpose. Owner was friendly, helpful and courteous. Parking voucher available for £10 on request.
Stayed 1 night in Aug 2025

10/10 Excellent

Jo

Liked: Cleanliness
Clean and tidy, very friendly staff. No frills but friendly experience.
Stayed 2 nights in Jun 2025

8/10 Good

Dimitri

Liked: Cleanliness, staff & service, property conditions & facilities
Everything nice
Stayed 1 night in Jul 2025

2/10 Terrible

Julie

Worse pka e i have ever stayed
Stayed 1 night in Aug 2025

4/10 Poor

Julia

Disliked: Property conditions & facilities
The toilet was a shared facility outside of the room so not en suite. There is no breakfast facility. Bed only
Stayed 1 night in Aug 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Weekend

We went to Plymouth to be there for the last game of the season for Leeds United and Leeds won and got crowned the champions of the league and where promoted to the Premier League. It was a hot sunny weekend and the hotel was in the city centre and all was fantastic.
Stayed 2 nights in May 2025

8/10 Good

Theint Zu

Liked: Cleanliness, staff & service, property conditions & facilities
I like staying there.
Stayed 1 night in Sep 2023

2/10 Terrible

Melanie

Disliked: Cleanliness
Was told was having a share bathroom that was not stated on the booking so had to pay extra and it also said we had we had breakfast included on arrival the man said there was mo breakfast. Couldn’t wait to leave.
Stayed 1 night in Jun 2025

6/10 Okay

Susannah

Liked: Cleanliness

Cheap, basic, no frills

The hotel used to offer B&B, and always had a good reputation, which was why i booked. I did not realise until we arrived that it is a shadow of its former self. Only now offering cheap room only options. The room was not en suite, i would expect that from a provider in 2025, and did not realise this at time of booking, as we would not have stayed here. The whole hotel needs updating, the room was basic, the mattress was very uncomfortable and we did not get a good nights sleep. If you are looking for basic, cheap accommodation and don't want frills then this hotel is for you. We, how,will not be staying again.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, basic room but everything you need except share toilet.
Stayed 2 nights in Oct 2017

8/10 Good

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building, lovely staff.. just a bit of a quirky lay out
Stayed 2 nights in Nov 2023

6/10 Okay

DAMIEN

Liked: Staff & service
It was a bit overpriced for a single night stay tbh and a fair price for what you get would have been about £50-60 maximum
Stayed 1 night in Jun 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value lovely and lady next to the hoe great location ask landlady for car parking permit 6 pounds
Stayed 1 night in Aug 2022

4/10 Poor

Ryan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Although the host was pleasant and welcomed us … the hotel is totally in a shambles , our rooms bed was held together by parcel tape and there were no sockets next to bed only one double near the sink next tithe window Shelves were falling off the walls , decor was tired and paper cracked and hanging off the walls , the shower head was filthy and rusty and there were only enough tea bags fir one cup each Felt grotty and I had another trip booked here iv now cancelled it such a shame really , The signs says hotel is under improvements but the mats no excuse for the poor condition and state of our room and general areas . The framed pictures up the bathroom had melted n buckled out of their frames with the heat in the bathroom just left there to rot Nice building too very neglected The wi fi was confusing too so used my own .
Stayed 1 night in Apr 2025

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor experience

Firstly they didn’t know I was coming! Top floor room yet the view was across the street. The room was very tired, which I told them on leaving. The shower was merely a dribble and unclean as there were items still in the soap holder from a previous visitor. The bed was uncomfortable. There was no breakfast even though they advertise as a bed and breakfast. Stay away is my advice.
Stayed 1 night in Jun 2024

8/10 Good

carol

Liked: Staff & service, amenities, property conditions & facilities
The room was nice, clean sheets, free of surface dust, only downsides were dust behind radiator, and grout on tiles needed a good clean. Staff were very polite, helpful and friendly. It is within a 3 minute walk of Plymouth Hoe, and 10 minutes walk from the main shopping district, with plenty of restaurants and fast food franchises. Theres also a few good public houses also. Also a short walk to Plymouth ferry. Its a lovely part of Plymouth and theres lots to be seen and lots to do in season.. out of season a little quiet.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Sarha

Liked: Room comfort
Very oldie worldy, place was very clean and staff we're helpful the only downside no toilet it our room just a shower, we was lucky our room was right next door to us!
Stayed 3 nights in May 2025

6/10 Okay

Mark

Liked: Staff & service
We got to the hotel changed rooms as there was only a shower and had to walk to a differnt area for the toilet. . So had to pay extra for a room with a shower and toilet thatand its a bit dated.
Stayed 1 night in May 2025

2/10 Terrible

briony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Matteo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Adam

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was appalling
Stayed 1 night in Dec 2024

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