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Citadel House Hotel

3.0 star property
Guesthouse in Plymouth

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Photo gallery for Citadel House Hotel

Exterior
Dining
View from property
Exterior
Free WiFi

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi

Room options

Double Room

Highlights

Heating
TV
2 bathrooms
Hair dryer
Private bathroom
Coffee/tea maker
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
55 Citadel Road, The Hoe, Plymouth, England, PL1 3AU

What's nearby

  • Hoe Park - 3 min walk - 0.2 miles
  • Plymouth Pavilions - 5 min walk - 0.3 miles
  • University of Plymouth - 12 min walk - 0.7 miles
  • National Marine Aquarium - 15 min walk - 0.8 miles
  • Royal William Yard - 17 min walk - 0.9 miles

Getting around

  • Plymouth Station - 19 min walk

Restaurants

  • ‪The Union Rooms - ‬7 min walk
  • ‪The Bank - ‬6 min walk
  • ‪Coffee Shack - ‬10 min walk
  • ‪Walkabout Inn - ‬7 min walk
  • ‪KFC - ‬7 min walk

About this property

Citadel House Hotel

Guesthouse located in Barbican
Citadel House Hotel provides everything you need. Guests can connect to free in-room WiFi.
Additional perks include:
  • Smoke-free premises and luggage storage
Room features
All guestrooms at Citadel House Hotel offer amenities such as free WiFi.
More amenities include:
  • Bathrooms with hair dryers
  • TVs with digital channels
  • Coffee/tea makers, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
This property doesn't offer after-hours check-in

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Citadel House Hotel Plymouth
Citadel House Plymouth
Citadel House
Citadel House Hotel Plymouth
Citadel House Hotel Guesthouse
Citadel House Hotel Guesthouse Plymouth

Frequently asked questions

Is Citadel House Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Citadel House Hotel?

Check-in start time: 3:00 PM; Check-in end time: 7 PM. After-hours check-in is not available.

What time is check-out at Citadel House Hotel?

Check-out is at 10 AM.

Where is Citadel House Hotel located?

Located in Barbican, this guesthouse is within a 5-minute walk of Hoe Park and Plymouth Pavilions. Bowling Green and Plymouth Naval Memorial are also within 10 minutes. Plymouth Station is 19 minutes by foot and Devonport Station is 29 minutes.

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Citadel House Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 10 out of 43 reviews
Rating 8 - Good. 10 out of 43 reviews
Rating 6 - Okay. 6 out of 43 reviews
Rating 4 - Poor. 8 out of 43 reviews
Rating 2 - Terrible. 9 out of 43 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10

I like staying there.
Stayed 1 night in Sep 2023

8/10

I enjoyed my stay at the Citadel, b&b hotel, despite the Weather being a bit cold for early June '
Stayed 3 nights in Jun 2024

10/10

Our stay was fantastic the lady who owned citadel was very friendly and she upgraded us to a ensuite bathroom at no extra cost. Will defo come to the citadel again
Stayed 1 night in Aug 2022

6/10

It was a bit overpriced for a single night stay tbh and a fair price for what you get would have been about £50-60 maximum
Stayed 1 night in Jun 2024

2/10

It was appalling
Stayed 1 night in Dec 2024

4/10

Although the host was pleasant and welcomed us … the hotel is totally in a shambles , our rooms bed was held together by parcel tape and there were no sockets next to bed only one double near the sink next tithe window Shelves were falling off the walls , decor was tired and paper cracked and hanging off the walls , the shower head was filthy and rusty and there were only enough tea bags fir one cup each Felt grotty and I had another trip booked here iv now cancelled it such a shame really , The signs says hotel is under improvements but the mats no excuse for the poor condition and state of our room and general areas . The framed pictures up the bathroom had melted n buckled out of their frames with the heat in the bathroom just left there to rot Nice building too very neglected The wi fi was confusing too so used my own .
Stayed 1 night in Apr 2025

8/10

Lovely building, lovely staff.. just a bit of a quirky lay out
Stayed 2 nights in Nov 2023

10/10

My girlfriend and I arrived and stayed on a Saturday night, I asked for a bottle of wine which was added to the service and it was very nice. We had such a lovely time and stay at the hotel, we would return in the future!
Stayed 1 night in Jul 2022

10/10

Good value lovely and lady next to the hoe great location ask landlady for car parking permit 6 pounds
Stayed 1 night in Aug 2022

4/10

Firstly they didn’t know I was coming! Top floor room yet the view was across the street. The room was very tired, which I told them on leaving. The shower was merely a dribble and unclean as there were items still in the soap holder from a previous visitor. The bed was uncomfortable. There was no breakfast even though they advertise as a bed and breakfast. Stay away is my advice.
Stayed 1 night in Jun 2024

2/10

Stayed 1 night in Apr 2025

4/10

Stayed 1 night in Dec 2024

10/10

Stayed 2 nights in Sep 2024

6/10

Stayed 1 night in Sep 2024

10/10

Stayed 2 nights in Sep 2024

2/10

Stayed 1 night in Sep 2024

8/10

Stayed 2 nights in Jun 2024

8/10

Stayed 2 nights in Jun 2024

4/10

Stayed 2 nights in May 2024

2/10

Stayed 1 night in Oct 2022

10/10

Stayed 1 night in Aug 2022

4/10

Stayed 2 nights in Aug 2022

2/10

Stayed 3 nights in Jul 2022

6/10

The room was fairly basic - no chair or wardrobe - but ok for a single night. Although I had booked a room with en-suite facilities, when I arrived I was initially offered a room which wasn't en-suite but this was quickly remedied. The owner was friendly so that was nice. Another discovery on arrival was that the hotel had stopped providing a cooked breakfast a couple of years ago so the only food on offer was a continental style breakfast i.e. toast and a hot drink. When I rechecked the details on the hotels.com website I couldn't find any reference to this, so it came as a total surprise. The hotel is in a good location fairly close to the Hoe and city centre.
Stayed 1 night in Jun 2021

6/10

Room 6 Nasty step just iside door watch out . Bad matrest on bed and shared bathroom but good location and ok price for the area £5 on street parking.
Stayed 1 night in Sep 2020