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The Plettenberg Hotel

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2 outdoor pools, pool umbrellas, sun loungers - The Plettenberg Hotel (Plettenberg Bay)
Premium bedding, in-room safe, individually decorated - The Plettenberg Hotel (Plettenberg Bay)
Breakfast, lunch and dinner served - The Plettenberg Hotel (Plettenberg Bay)
Breakfast, lunch and dinner served - The Plettenberg Hotel (Plettenberg Bay)
Premier Suite | Premium bedding, in-room safe, individually decorated - The Plettenberg Hotel (Plettenberg Bay)
Luxury
5.0 star property
9.6

Exceptional

Seaside sanctuary with whale watching

Spectacular bay views greet guests who might spot whales during breakfast. Two pools refresh after exploring the nearby beach and shops. Attentive staff remember guests by name, blending modern luxury with historic character in this coastal retreat.

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, Non Smoking, Partial Sea View

Suite, Non Smoking, Partial Sea View | Premium bedding, in-room safe, individually decorated

Suite, Non Smoking, Partial Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Partial sea view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room

Double Room | Premium bedding, in-room safe, individually decorated

Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Luxury Room

Luxury Room | Premium bedding, in-room safe, individually decorated

Luxury Room

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Premier Suite

Premier Suite | Premium bedding, in-room safe, individually decorated

Premier Suite

  • Sea view
  • 50 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Luxury Double Room

Premium bedding, in-room safe, individually decorated

Luxury Double Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Plettenberg Bay, The Plettenberg Hotel is near the beach. Robberg Nature Reserve and Cape Floral Region Protected Areas reflect the area's natural beauty and area attractions include Plett Puzzle Park and Radical Raptors. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with hiking/biking trails and ziplining. Visit our Plettenberg Bay travel guide
Map
40 Church Street, Garden Route, Plettenberg Bay, Western Cape, 6600

What's nearby

  • Plettenberg Bay Beach
    Plettenberg Bay Beach
    2 min walk - 0.1 miles
  • Robberg Nature Reserve
    Robberg Nature Reserve
    13 min drive - 4.9 miles
  • St Peters Anglican Church
    3 min walk - 0.2 miles
  • Van Plettenberg Beacon
    13 min walk - 0.7 miles
  • Old Timber Shed
    16 min walk - 0.9 miles

Getting around

  • Plettenberg Bay (PBZ)
    10 min drive

Restaurants

  • Plato Coffee
    8 min walk
  • Dough & co
    9 min walk
  • Le Fournil De Plett Bakery
    6 min walk
  • The Fat Fish
    16 min walk
  • Thai Ying
    3 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free secured, uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: ZAR 220 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant at Plettenberg
  • SandBar

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Shopping
  • Steam room
  • Surfing/bodyboarding

Family friendly

  • 2 outdoor pools
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between May 15 and June 30.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ZAR 1350.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 220 per person
  • Rollaway bed fee: ZAR 1350.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Frequently asked questions

Does The Plettenberg Hotel have a pool?

Yes, this property has 2 outdoor pools.

Is The Plettenberg Hotel pet-friendly?

Yes, The Plettenberg Hotel allows pets (limit 1 total). Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at The Plettenberg Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Plettenberg Hotel?

Check-out is at 11:00 AM.

Does The Plettenberg Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Plettenberg Hotel located?

Situated near the beach, this luxury hotel is within a 5-minute walk of Plettenberg Bay Beach and St Peters Anglican Church. Van Plettenberg Beacon and Old Timber Shed are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Plettenberg Hotel Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 135 out of 162 reviews
Rating 8 - Good. 20 out of 162 reviews
Rating 6 - Okay. 4 out of 162 reviews
Rating 4 - Poor. 2 out of 162 reviews
Rating 2 - Terrible. 1 out of 162 reviews

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Faultless stay - amazing service from all the staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Annamarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel - small and quiet with a good restaurant and wonderful service.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Grainne

Liked: Cleanliness, staff & service, property conditions & facilities
The most beautiful hotel In a stunning location!
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderfully located. The room was wonderful and the hotel itself is a great blend of modern with historic character.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

PATRICK

Excellent location and security.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect small hotel.

This was the most beautiful hotel we’ve stayed at in a long time. We are frequent travellers and we stayed in some lovely hotels in South Africa but this was most definitely the top. The rooms were stunning as was the whole hotel. The service was excellent and friendly. Perfect stay!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at this place! We came for our honeymoon and absolutely enjoyed it! The staff was amazing!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

cary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly helpful and friendly staff
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location, staff and room. The hotel is great and all the amenities in our room were amazing. I would highly recommend this hotel 10 out of 10
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Lasse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Plettenberg never dissapoints

Very pleasant stay, top notch service ans good spa
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Great location. Friendly, attentive staff. Impeccable service at every stage.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff and management. It's good to have people know your name.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular hotel with spectacular service! We had an incredible suite with world class sea views. Staff are wonderful, held, friendly and fun!
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the key to this place from start to finish!! They deserve a raise !
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful views and great service.

Wish we had been able to stay another night as we loved this place so much. It's in such a beautiful spot with spectacular views over the bay. Reception staff were all so friendly and welcoming and we had a fantastic dinner in the on-site restaurant that night with great customer service too. Worth noting, there is a fairly long and steep hill to the shops/cafes/restaurants in the town so if you had mobility issues that may be a problem (unless you were driving).
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Epic

What an amazing hotel! This was one of the highlights on our trip - the staff are next level friendly and helpful :) . The hotel was a highlight of our trip, the views were amazing, breakfast was great - we cannot wait to come back. Special thanks to Samantha on reception for been so lovely and helpful for us.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities, room comfort

Must try

Great ambience, great service, you feel staff around you. Perfect location with sea view wherever you look. Tasty breakfast and with bit of luck spiced with whales playing on front of you. Room designed and decorated spot on. The only negative I will mention are old “tired” windows. We had strong wind during stay and it made a lot of noice and feeling like windows was not closed. Noise was fixed for noice, but still windy in the room.
View from our room
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, decor and service. Highly recommend staying here.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Heike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, super friendly staff
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff and views were amazing
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Yendi

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

arik

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service excellent hotel
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing location and friendly family run feel
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautifull Hotel

Sadly, only a one night stop over whilst travelling the Garden Route, but we will go back for longer. Superb hotel with great service and very friendly staff. Room was large and spotless, and the food was delicious both evening meal and breakfast.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were magnificent. The service was outstanding.
Stayed 4 nights in Feb 2023