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Wyndham Garden Playa del Carmen

4.0 star property
Travelers step from tranquil garden oasis into Playa del Carmen's vibrant culture, with an outdoor pool perfect for soaking up the Mexican sunshine

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Photo gallery for Wyndham Garden Playa del Carmen

A modern hotel entrance with a curved facade, palm trees, and flags. - Wyndham Garden Playa del Carmen (Playa del Carmen)
A Wyndham Garden Hotel with a swimming pool, sun loungers, and palm trees. - Wyndham Garden Playa del Carmen (Playa del Carmen)
A modern lobby with a central seating area, a wooden door, and a staircase. - Wyndham Garden Playa del Carmen (Playa del Carmen)
A buffet with various food items and a tiled backsplash. - Wyndham Garden Playa del Carmen (Playa del Carmen)
An outdoor patio with a wooden pergola, a red umbrella, and a dining area with chairs and a table. - Wyndham Garden Playa del Carmen (Playa del Carmen)
Wyndham Garden Playa del Carmen offers a free breakfast buffet and manager's reception. Enjoy poolside loungers, a lush garden, express check-in, and a shuttle to Mamitas Beach and Xplor Theme Park.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, desk, chair, and a view of the outdoors through a large window.

Room, 1 King Bed, Accessible, Non Smoking

  • Garden view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

A modern living room with a glass-top dining table, leather sofas, and a large window with curtains.

Suite, 1 King Bed, Non Smoking (One-Bedroom)

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk with a computer, a chair, a TV, and a lamp.

Superior Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(43 reviews)
  • Garden view
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Non Smoking

A hotel room with a bed, desk, chair, TV, and a window with curtains.

Superior Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(32 reviews)
  • Garden view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room Standard with View

Premium bedding, in-room safe, desk, blackout drapes

Double Room Standard with View

7.2 out of 10
Good
(7 reviews)
  • 35 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Double Room Standard with View

Premium bedding, in-room safe, desk, blackout drapes

Double Room Standard with View

7.0 out of 10
Good
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • Free WiFi

About the neighborhood

Located near the beach, Wyndham Garden Playa del Carmen is in Playacar, a neighborhood in Playa del Carmen. The area's natural beauty can be seen at Mamitas Beach and popular attractions include Xplor Theme Park and Xcaret Eco Theme Park. Don't miss out on a visit to Xel-Há Park. Spend some time exploring the area's activities, including golfing. Visit our Playa del Carmen travel guide
Map
Lote 5 Manzana 29, Fraccionami, Playa del Carmen, QROO, 77710

What's nearby

  • A public square with a central sculpture of a figure with outstretched wings, surrounded by other statues.
    Quinta Avenida
    17 min walk - 0.9 miles
  • A sandy beach with palm trees, beach chairs, and a lifeguard tower.
    Playacar Beach
    19 min walk - 1.0 mile
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    3 min drive - 1.3 miles
  • Xaman Ha Aviary
    17 min walk - 1.0 mile
  • Playacar Golf Club
    4 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN)
    46 min drive

Restaurants

  • McDonald's
    7 min walk
  • La brioche
    14 min walk
  • Bendita Costilla
    11 min walk
  • Mezcla Pdc
    8 min walk
  • Taqueria El Ñero
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Playa Garden

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (51 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (43 inches high)
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Local culture and ecosystem education
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Wyndham Garden Playa del Carmen have a pool?

Yes, this property has an outdoor pool.

Is Wyndham Garden Playa del Carmen pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Wyndham Garden Playa del Carmen?

Check-in start time: 3 PM; Check-in end time: 3 AM.

What time is check-out at Wyndham Garden Playa del Carmen?

Check-out is at noon.

Where is Wyndham Garden Playa del Carmen located?

Located in Playacar, this hotel is 0.8 mi (1.2 km) from Quinta Avenida and 1.6 mi (2.6 km) from Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Wyndham Garden Playa del Carmen Reviews

8.0

Very Good

8.0

Cleanliness

7.6

Amenities

8.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 447 out of 1001 reviews
Rating 8 - Good. 244 out of 1001 reviews
Rating 6 - Okay. 165 out of 1001 reviews
Rating 4 - Poor. 73 out of 1001 reviews
Rating 2 - Terrible. 72 out of 1001 reviews

Reviews

Verified

4/10 Poor

Rafael

Liked: Staff & service
Disliked: Cleanliness
The hotel staff were extremely nice. Unfortunately the bed sheets, towels and shower curtains were stained and worn out. The shower was dirty. Breakfast wasn’t the best either.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Georgina

Liked: Cleanliness, staff & service
The hotel is dated, the shower was rusted, the desk was chipped. But it has a great location if you do not have a car; you can walk to the mall, the 5th Ave, restaurants, and grocery store. The breakfast is very good, and the staff was always very nice.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Luis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast was good, beach is within walking distance for 15-20 min. Hotel really needs some attention since everything looks worn out. I won't stay
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

Shaquoya S

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were rude and unprofessional. The service was okay, management appeared indifferent towards my family. Staff overlooked us at times. The hotel needs an upgrade. The breakfast was okay and minimal. We did enjoy like the location to the beach.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms. Walking distance to grocery store and restaurants, even the beach is a nice walk. The breakfast was over and above my expectations. Thank you. The staff were great.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Front desk attendant was more than helpful. Breakfast was so so, big room full of families. Didn't expect much it was a free breakfast. Room was a tad worn down didn't care, the whole hotel was clean to my expectations. Pool area chairs in good condition and clean. Thank you for the stay and your assistance with the early morning cab.
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Richard

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rooms were cleaned every day. No safe in our room. Some staff were training and lines could be very long at check in/out. Pool was never busy but many times towels were unavailable. Breakfast was mediocre with local fare and scrambled eggs/pancakes every day. Lots of good fresh fruit and pastries though. Would not come back
Stayed 10 nights in Feb 2026
Verified

6/10 Okay

Yanira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was quiet. Staff was friendly and helpful. However, the rooms do need some small updates.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Irisis

Liked: Cleanliness, staff & service, property conditions & facilities
This was my second time staying at the Wyndham Hotel in Playa del Carmen, and overall, I had a pleasant experience once again. The location is fantastic, and the staff remains welcoming and friendly. However, I did notice that the bathroom curtains looked quite old, with visible stains and a bit of mold. Additionally, the towels looked quite old and yellowish. Aside from these areas for improvement, my overall experience was enjoyable.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Jose

Room was nice cool and combtarble beds
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super nice and accommodating. Their shuttle service went above and beyond in taking us around. The room was nice, modern and super clean. The food was fantastic.
Stayed 1 night in May 2025
Verified

8/10 Good

Ayde

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is overdue for maintenance. Rooms are outdated and you can see walls in the room in poor conditions. The curtain and the hooks in the bathroom totally rusty, pretty ugly. The towels too, MUST be replaced they're in pretty bad shape. Breakfast is good and the restaurant personnel was super attentive and courteous. Especially Lupe and Gerardo, not to mention the Chef
Stayed 3 nights in Sep 2025
Verified

4/10 Poor

Candida

As soon as we open the room to the room a roach came crawling out. Then the shower was soapy and when water would be turn on, it would not drain properly. Also, for laundry you have to be on a schedule to use washer and dryer, it would be nice to have at least one washer/dryer that you don’t have to be in schedule as we didn't have the time for that. Food was edible.
Stayed 1 night in Jul 2025
Verified

8/10 Good

lety

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is very convenient if you want to travel around and have a rental car. In general we had a nice stay, however our room was very basic, room was nice and spacious, but lacked little amenities or services that I was expecting. To make myself clear, this is a good hotel, but has way too much room for improvement. My room was rather large in size, however we did not have a sitting area, there was only a desk and a desk chair, most hotels have a nice chair/sofa for you to sit down and get dress or relax. We did not have a safe, nor a hair dryer. We had to ask the front desk to get a luggage rack and an ice bucket. I was not expecting resort level services, but I was certainly expecting the basic amenities to get a nice sleep and the room equipped to comfortably be able to get a good night sleep, and to have the resources to cleanup comfortably and keep my valuables safe. Not so bad, but could improve.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is ok but not great, sometimes the food and the coffee were cold. Just a little improvement there and it will be a great stay.
Stayed 3 nights in Jun 2026
Verified

8/10 Good

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my week there.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk not help me
Stayed 1 night in May 2026
Verified

8/10 Good

ANG

Liked: Cleanliness
Not too far away from ADO bus and maritime port.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Todo supe exelente
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Robert

Liked: Cleanliness, staff & service, amenities
It doesn’t look like 4 stars at all, no refrigerator in the rooms ,
Stayed 14 nights in Feb 2026
Verified

8/10 Good

Paula

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Habitacion
Stayed 7 nights in Nov 2025