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Wyndham Garden Playa del Carmen

4.0 star property
Hotel with free breakfast, near Quinta Avenida

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Photo gallery for Wyndham Garden Playa del Carmen

Dine al fresco on the beach with scenic ocean views.
Welcome to the WYNDHAM GARDEN HOTEL lobby, featuring a spacious reception area with a reception desk and comfortable seating.
Enjoy a convenient kitchen with a sink, beverage dispensers, and a snack basket.
Experience the hotel's modern design and enjoy a refreshing pool area surrounded by lush greenery.
Stunning hotel entrance with a symmetrical facade, flanked by palm trees and accessible via stairs.

Popular amenities

  • Breakfast included
  • Room service
  • Housekeeping
  • Pool
  • 24/7 front desk
  • Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(33 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Bathrobes
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(25 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Bathrobes
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom) | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Non Smoking (One-Bedroom)

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Bathrobes
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room Standard with View

Premium bedding, in-room safe, desk, blackout drapes

Double Room Standard with View

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard with View

Premium bedding, in-room safe, desk, blackout drapes

Double Room Standard with View

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Lote 5 Manzana 29, Fraccionami, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 16 min walk - 0.9 miles
  • Playa del Carmen Main Beach - 19 min walk - 1.0 mile
  • Mamitas Beach - 4 min drive - 1.6 miles
  • Xplor Theme Park - 5 min drive - 3.8 miles
  • Xcaret Eco Theme Park - 9 min drive - 5.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 45 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Taqueria el Ñero - ‬11 min walk
  • ‪Rolandi's - ‬5 min walk
  • ‪Don Sirloin Playacar - ‬5 min walk
  • ‪Lara & Luca - ‬7 min walk

About this property

Wyndham Garden Playa del Carmen

Upscale hotel near Quinta Avenida
Located close to Mamitas Beach and Xplor Theme Park, Wyndham Garden Playa del Carmen provides a free breakfast buffet, a free daily manager's reception, and a garden. The on-site restaurant, Playa Garden, serves breakfast. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Free self parking
  • An area shuttle, express check-in, and a front-desk safe
  • 3 meeting rooms, luggage storage, and smoke-free premises
  • Guest reviews give top marks for the helpful staff and location
Room features
All 196 rooms feature comforts such as premium bedding and air conditioning, in addition to perks like late night room service and free WiFi. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and free toiletries
  • LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Playa Garden

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (51 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (43 inches high)
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Sign language-capable staff
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 50.91 per accommodation, per night
  • Sanitation services: MXN 34 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Holiday Inn Express Hotel Playa Carmen
Holiday Inn Express Playa Carmen
Wyndham Garden Playa Carmen Hotel
Wyndham Garden Playa Carmen
Holiday Inn Express Playacar Riviera Maya Hotel Playa Del Carmen
Holiday Inn Playa Del Carmen
Playa Del Carmen Holiday Inn
Express Playacar Riviera Maya
Wyndham Garden Playa Del Carmen Riviera Maya Mexico
Holiday Inn Express Playa Del Carmen

Frequently asked questions

Does Wyndham Garden Playa del Carmen have a pool?

Yes, this property has an outdoor pool.

Is Wyndham Garden Playa del Carmen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Wyndham Garden Playa del Carmen?

Self parking is free at this property.

What time is check-in at Wyndham Garden Playa del Carmen?

Check-in start time: 3 PM; Check-in end time: 3 AM.

What time is check-out at Wyndham Garden Playa del Carmen?

Check-out is at noon.

Where is Wyndham Garden Playa del Carmen located?

Located in Playacar, this hotel is 0.8 mi (1.2 km) from Quinta Avenida and 1.6 mi (2.6 km) from Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are also within 6 mi (10 km).

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Wyndham Garden Playa del Carmen Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 447 out of 1001 reviews
Rating 8 - Good. 272 out of 1001 reviews
Rating 6 - Okay. 153 out of 1001 reviews
Rating 4 - Poor. 68 out of 1001 reviews
Rating 2 - Terrible. 61 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, very clean
Stayed 2 nights in Jun 2025

10/10 Excellent

SARAHI

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 4 nights in Jul 2025

10/10 Excellent

Henry

Liked: Amenities
Excelente
Stayed 1 night in Jul 2025

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast is good is not typical american breakfast its just something better
Stayed 2 nights in Jul 2025

6/10 Okay

Jose

Room was nice cool and combtarble beds
Stayed 2 nights in Jun 2025

6/10 Okay

Sandeep

Liked: Cleanliness, staff & service, amenities
Looks ok for a quick 1 night stay.
Stayed 1 night in Apr 2025

4/10 Poor

Yvan

Disliked: Cleanliness, property conditions & facilities
It’s OK if you’re looking for a cheap stay.
Stayed 2 nights in May 2025

2/10 Terrible

Vanessa

Disliked: Property conditions & facilities
The room had a smell of old even my clothes had the scent.
Stayed 1 night in Jul 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every think fine
Stayed 1 night in Jun 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was in walking distance
Stayed 2 nights in Apr 2025

4/10 Poor

Ivan

Disliked: Amenities
Not clean. It is under remodeling and never mentioned it. The buffet was not good. Under staff so it was messy.
Stayed 2 nights in Jul 2025

2/10 Terrible

Mary Ann

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property needs a major upgrade done to
Stayed 3 nights in May 2025

4/10 Poor

Candida

As soon as we open the room to the room a roach came crawling out. Then the shower was soapy and when water would be turn on, it would not drain properly. Also, for laundry you have to be on a schedule to use washer and dryer, it would be nice to have at least one washer/dryer that you don’t have to be in schedule as we didn't have the time for that. Food was edible.
Stayed 1 night in Jul 2025

8/10 Good

Elsie

Disliked: Amenities, property conditions & facilities
Needs a paint job and the bed sheets needs to be cleaner
Stayed 2 nights in Apr 2025

10/10 Excellent

ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE

EXCELENTE
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for a night, but if your room is close to the atrium/ellevators: very noisy. You can hear every group entering the hotel from a night out. Voices echo through the hotel.
Stayed 1 night in Mar 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service
Good location. The hotel is not that far from the beach/ferry. I like that it was quiet and that it included a hot breakfast. The room was clean, beds were comfortable. The only thing I did not like was the moldy smell in my room. I brought that smell with me home :/
Stayed 3 nights in Feb 2025

8/10 Good

Fanny

Liked: Cleanliness
Hood
Stayed 3 nights in Mar 2025

6/10 Okay

Christian

Liked: Staff & service, room comfort
Amazingly they did not have towels, the rest was ok for the price you pay
Stayed 3 nights in Feb 2025

6/10 Okay

Simarjeet S

Liked: Cleanliness, staff & service
Upkeep is not good. Towels were very old, ripped and stained Staff was friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xlnt
Stayed 1 night in Mar 2025

10/10 Excellent

Manuel

Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Feb 2025

2/10 Terrible

maria

Disliked: Staff & service, amenities, property conditions & facilities
Hotel is dirty, old and stinks. The Expedia pictures are nothing like the actual hotel. Pictures are deceiving. Not close to the beach. Bfast is nasty
Stayed 5 nights in Apr 2025

10/10 Excellent

PEGGY

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was very polite and helpful. I picked this hotel because I was told they had handicapped accomodations. Raised toilet seat etc. I was not given any handicapped accomodations. I cannot walk well and there was no food on the property in the evening. It was a far walk for me to anywhere in the area.
Stayed 6 nights in Apr 2025

10/10 Excellent

AXEL

Good
Stayed 4 nights in Feb 2025