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White Sand Playa

2.5 star property
Hotel with beach bars, steps from Quinta Avenida

Choose dates to view prices

Photo gallery for White Sand Playa

TV - White Sand Playa (Playa del Carmen)
Reception - White Sand Playa (Playa del Carmen)
Family Suite | In-room safe, desk, laptop workspace, blackout drapes - White Sand Playa (Playa del Carmen)
TV - White Sand Playa (Playa del Carmen)
Front of property - White Sand Playa (Playa del Carmen)
A short walk from Quinta Avenida and Playa del Carmen Main Beach, White Sand Playa provides 2 beach bars and more. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Separate dining area
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Local meal delivery service
Cable channels
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Family Suite

Family Suite | In-room safe, desk, laptop workspace, blackout drapes

Family Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate dining area
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Local meal delivery service
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Queen Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Classic Double or Twin Room

Highlights

Balcony or patio
Separate dining area
Air conditioning
TV
Blackout drapes/curtains
Private bathroom
Local meal delivery service
Cable channels
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located near the beach, White Sand Playa is in Downtown Playa del Carmen, a neighborhood in Playa del Carmen. The area's natural beauty can be seen at Playa del Carmen Main Beach and Playacar Beach, while Xcaret Eco Theme Park and Xplor Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Visit our Playa del Carmen travel guide
Map
Av 10 norte Mz 5 LT 7, 2, Centro, Playa del Carmen, QROO, 77711

What's nearby

  • Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia
    Quinta Avenida
    2 min walk - 0.1 miles
  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    6 min walk - 0.4 miles
  • One of the must beautiful beaches in the world!!! Stunning! #mexico #caribe #beach #sun #palms #waterlust
    Playacar Beach
    11 min walk - 0.6 miles
  • Central Square
    3 min walk - 0.2 miles
  • Playa del Carmen Maritime Terminal
    11 min walk - 0.6 miles

Getting around

  • Cancun Intl. Airport (CUN)
    50 min drive

Restaurants

  • Yum Yum
    1 min walk
  • Mercado Los Portales
    1 min walk
  • Don Mario Steak and Pasta House
    1 min walk
  • Renzo's Pizza
    1 min walk
  • Burro Playero
    1 min walk

About this property

White Sand Playa

Hotel near Quinta Avenida
Close to Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach, White Sand Playa provides amenities like 2 beach bars. Guests can connect to free in-room WiFi.
Other perks include:
  • Outdoor pool access nearby
  • Smoke-free premises, a 24-hour front desk, and local meal delivery service
Room features
All guestrooms at White Sand Playa have thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • TVs with cable channels
  • Balconies or patios, separate dining areas, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 beach bars

Things to do

  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Meal delivery service
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 250

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Late check-out fee: MXN 250 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

White Sand Playa Hotel
White Sand Playa Playa del Carmen
White Sand Playa Hotel Playa del Carmen

Frequently asked questions

Does White Sand Playa have a pool?

Yes, this property has outdoor pool access.

Is White Sand Playa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at White Sand Playa?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

What time is check-out at White Sand Playa?

Check-out is at noon. Late check-out is available for MXN 250 (subject to availability).

Where is White Sand Playa located?

Located in Downtown Playa del Carmen, this hotel is steps from Chabad Playa del Carmen and Quinta Avenida. Playa del Carmen Main Beach and Playacar Beach are also within 10 minutes.

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Reviews

White Sand Playa Reviews

8.4

Very Good

8.8

Cleanliness

7.4

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 18 out of 32 reviews
Rating 8 - Good. 7 out of 32 reviews
Rating 6 - Okay. 3 out of 32 reviews
Rating 4 - Poor. 3 out of 32 reviews
Rating 2 - Terrible. 1 out of 32 reviews

Reviews

8/10 Good

Hyumeyra S

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and clean, air condition was working perfectly, the hotel is in a great location , one block away from everything also not as loud as the main attractions area. Walking distance to the Ado Bus station and the beach, overall it was a pleasant stay for me.
Stayed 2 nights in Jan 2026

8/10 Good

Jonathan

Liked: Cleanliness, staff & service
Excellent location, right in the action, a block to 5th ave and tons of restaurants and bars. Only a few rooms in the hotel have been renovated to look like the pictures, mine was not, looked like it was renovated in 1970, but it was clean, no mold, no bugs. Bed was firm but comfortable, smart tv and good A/C. Big issue for me was no mini fridge. Ivan the manager was awesome, very helpful and kind. Come to party or bring earplugs, the nightclub next door gets going around 1130pm and runs until 6am, fortunately they don’t have big bass subs so earplugs actually work
Stayed 3 nights in Feb 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, property conditions & facilities
Yes cleaned every 2 days. Very nice people
Stayed 28 nights in Jan 2026

10/10 Excellent

Willard

Liked: Cleanliness, amenities, property conditions & facilities
Polite staff
Stayed 1 night in Dec 2025

2/10 Terrible

Denisse

Disliked: Cleanliness, property conditions & facilities
Room was not as picture really dirty bathroom feel like they have bed bugs I was itchy all night couldn’t sleep and still staff say if you dirty towels or bed covers extra charge I didn’t even want to shower their ewww towels were so old n rusty yous need bed sheets and towels come
Stayed 1 night in Dec 2025

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio
Stayed 2 nights in Dec 2025

10/10 Excellent

LUIS MARTÍN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia.
Stayed 1 night in Jan 2026

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Tres bon rapport qualite prix
Stayed 1 night in Dec 2025

6/10 Okay

Alfredo

Disliked: Amenities, property conditions & facilities
Feel like a hostel. They close at night. So make plans to check in before then.
Stayed 2 nights in Dec 2025

6/10 Okay

Juan Pablo

Liked: Cleanliness, amenities, property conditions & facilities
Estuvo muy limpia la habitación y el servicio pero no me aceptaron 2 tarjetas de crédito diferentes, no si es por no aceptar el cargo con tarjeta o no le querían dar solución a su terminal.
Stayed 1 night in Nov 2025

10/10 Excellent

Fernando

Liked: Cleanliness
Excelente trato siempre muy amables! Excelente ubicación, a un costado de un estacionamiento público A una cuadra de la quinta avenida La habitación muy bien Comida oxxos farmacia todo a la mano El único detalle fue que está enseguida de un hostal y es un poco ruidoso pero nada que no se pueda tolerar Recomiendo totalmente este hotel
Stayed 1 night in Dec 2025

8/10 Good

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities
Lower level rooms have poor ventilation. Otherwise a good stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Mauricio Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación y muy céntrico
Stayed 1 night in Aug 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me recibieron de una forma cordial y agradable
Stayed 1 night in Aug 2025

10/10 Excellent

German Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable para no exigentes.
Stayed 1 night in Aug 2025

10/10 Excellent

German Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal de reservación y recepción muy amables, la habitación tiene todo lo básico, limpio, tranquilo, buen precio y ubicación. Buen trato.
Stayed 1 night in Aug 2025

10/10 Excellent

Roberto Carlos

Liked: Amenities
Muy bien
Stayed 1 night in Aug 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo espléndido
Stayed 2 nights in Jun 2025

10/10 Excellent

Dora Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuve solo 2 noches, para mi familia excelente. Solo que por la cercanía de la zona turística se escucha música hasta muy de madrugada, que en lo personal no me molestó, además de que llegábamos muy cansados solo a dormir
Stayed 2 nights in Jun 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación y camas muy cómodas
Stayed 5 nights in Mar 2025

8/10 Good

Santi el

Bueno
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Está a la vuelta de la quinta avenida tiene una ubicación excelente tiendas y restaurantes cerca a pie,
Stayed 2 nights in Jan 2025

10/10 Excellent

Ricardo

Stayed 3 nights in Jan 2026

4/10 Poor

Samuel

Liked: Property conditions & facilities
Stayed 1 night in Jan 2026

8/10 Good

Alejandro

Stayed 5 nights in Dec 2025