Viva Maya by Wyndham, A Trademark All Inclusive Resort

3.5 star property
Beachfront resort with relaxing spa services

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Viva Maya by Wyndham, A Trademark All Inclusive Resort

Photo gallery for Viva Maya by Wyndham, A Trademark All Inclusive Resort

5 restaurants, breakfast, lunch, dinner served; international cuisine
Deluxe, 2 Queen Beds, Non-Smoking | Minibar, in-room safe, blackout drapes, iron/ironing board
5 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby sitting area
Free toiletries, hair dryer, towels

Overview of Viva Maya by Wyndham, A Trademark All Inclusive Resort

Reviews
7.8

Good

Highlight
  • Offers an onsite restaurant. Only 5% of properties have this in Playa del Carmen.

Popular amenities

  • All inclusive
  • Restaurant
  • Bar
  • Pool
  • Hot Tub
  • Spa

Explore the area

Paseo Xaman-ha, Lote, Playa del Carmen, QROO, 77710
  • Popular LocationAsiatico4 min walk
  • Popular LocationStarbucks5 min walk
  • Popular LocationRosa Roja6 min walk
  • Popular LocationMiyagi7 min walk

Room options

Superior Garden, 1 King Bed, Non-Smoking

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 36.35 sq m
  • Sleeps 3
  • 1 King Bed

Accessible Room, 1 Queen Bed, Non-Smoking

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 36.35 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed, Non Smoking, Pool View

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Superior Ocean, 2 Queen Beds, Non-Smoking

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 36.35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Queen Beds, Non Smoking, Pool View

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Deluxe, 2 Queen Beds, Non-Smoking

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 39.80 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Garden, 2 Queen Beds, Non-Smoking

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 36.35 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Ocean, 1 King Bed, Non-Smoking

cleanliness

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 36.35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Playa del Carmen

Viva Maya by Wyndham, A Trademark All Inclusive Resort is located in Playacar, a neighborhood in Playa del Carmen, and is in the entertainment district and on the beach. Playacar Golf Club and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xcaret Eco Theme Park and Xel-Há Park. Quinta Avenida and Mamitas Beach are two other places to visit that come recommended. Snorkeling offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby.

What's nearby

  • Playacar Golf Club - 3 min drive
  • Quinta Avenida - 6 min drive
  • Xplor Theme Park - 11 min drive
  • Mamitas Beach - 14 min drive
  • Xcaret Eco Theme Park - 15 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 53 min drive

Restaurants

  • Rosa Roja - 6 min walk
  • Starbucks - 5 min walk
  • Restaurante Miramare - 14 min walk
  • Restaurante Uxmal - 15 min walk
  • Occidental Allegro - 8 min walk

About this property

Viva Maya by Wyndham, A Trademark All Inclusive Resort

Eco-certified family-friendly resort near Quinta Avenida
Located close to Playacar Golf Club and Xplor Theme Park, Viva Maya by Wyndham, A Trademark All Inclusive Resort provides a poolside bar, a terrace, and a garden. With a white sand beach, beach massages, and sun loungers, this resort is the perfect place to soak up some sun. Treat yourself to a detox wrap, a manicure/pedicure, or a massage at the onsite spa. Be sure to enjoy a meal at any of the 5 onsite restaurants, which feature international cuisine and more. The gym offers yoga classes and fitness classes; other things to do include windsurfing, scuba diving, and kayaking. In addition to a playground and a hair salon, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with sun loungers
  • Free self parking
  • Free bicycle rentals, 2 outdoor tennis courts, and a roundtrip airport shuttle (surcharge)
  • Meeting rooms, a 24-hour front desk, and beach towels
  • Guest reviews give good marks for the beach locale, pool, and helpful staff
Room features
All 604 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Childcare services and free infant beds
  • Recycling and LED light bulbs
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Balconies, daily housekeeping, and phones

All inclusive details

All-inclusive room rates at Viva Maya by Wyndham, A Trademark All Inclusive Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball
Tennis rackets
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Hacienda Don Diego
  • La Terraza
  • Miramare
  • Portofino
  • Viva Café

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Archery
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Playground
  • Rock climbing
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Spa tub
  • Surfing/bodyboarding
  • Tennis lessons
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free crib
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18,977 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.93 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Viva Maya by Wyndham, A Trademark All Inclusive Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Self parking is free at this property.

What time is check-in at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Viva Maya by Wyndham, A Trademark All Inclusive Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Viva Maya by Wyndham, A Trademark All Inclusive Resort?

Some rate plans available at this property are all-inclusive.

Where is Viva Maya by Wyndham, A Trademark All Inclusive Resort located?

Located in Playacar, this beachfront resort is in the entertainment district and within 3 mi (5 km) of Quinta Avenida, Playacar Golf Club, and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are also within 6 mi (10 km).

Viva Maya by Wyndham, A Trademark All Inclusive Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 424 out of 1079 reviews" "
Rating 8 - Good. 317 out of 1079 reviews" "
Rating 6 - Okay. 165 out of 1079 reviews" "
Rating 4 - Poor. 96 out of 1079 reviews" "
Rating 2 - Terrible. 77 out of 1079 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandru

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet food needs improvement, especially breakfast. Beach and ocean are the best part. Some employees are more willing to be helpful than others. We found that a little of tipping goes a long way. Thanks to this vacation I will start looking at other hotels in this area with better food, as we really loved the beach and ocean.
Stayed 8 nights in Mar 2024

8/10 Good

Elizabeth, Andrews

Liked: Staff & service
Door to room stuck locked several times. Sliding door to balcony was very hard to open and close
Stayed 6 nights in Mar 2024

10/10 Excellent

Yelena, Street

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice small resort with everything you need to have a great vacation.
Stayed 8 nights in Mar 2024

10/10 Excellent

Nicole

Stayed 7 nights in Mar 2024

4/10 Poor

Shelly, St. Louis Park

Traveled with group, Traveled with partner
Liked: Staff & service
The best part of the stay was the beach, which isn’t really to the credit of the property, but rather the location of the property. For an all-inclusive, the food options were limited and the food was meh at best. Restaurant reservation options were limited to length of stay (ex: 5 days = 2 reservations). So, we had to endure the mediocre buffet food (we went off property for a good meal). All music was horribly loud all of the time. Our room was near the stage and the entertainment went on for hours and felt like the stage was in our room. We loved that it was a smoke free property, but the smoking area (occupied 24/7) was below our balcony. It seems the crap rooms go to those who reserve through Expedia or other 3rd party service. While I was able to unplug and relax (#1 goal of trip), I don’t feel I would stay at a Wyndom resort again.
Stayed 5 nights in Mar 2024

10/10 Excellent

MALGORZATA

Liked: Cleanliness, staff & service, property conditions & facilities
Dinning options
Stayed 7 nights in Mar 2024

6/10 Okay

Pamela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the beach area. The palm trees were beautiful and the water was really nice and clean. The problem was the night life. There should be better options for activities or events at night for the younger crowd. If the resort preferred families, then it should be stated on their page. The buffet food could be better. A lot of the food was slimy and soggy. The staff was really nice and very funny.
Stayed 7 nights in Mar 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was always clean and kept up.
Stayed 7 nights in Mar 2024

8/10 Good

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2024

10/10 Excellent

Ian

Traveled with partner
Wonderful resort, we were treated amazingly by all the staff. The adult pool is a beautiful area to relax and the beach is fantastic. We had such a great time, can’t wait to go back
Stayed 6 nights in Mar 2024