Ratings based on 997 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.1 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Apr 17, 2024 on Expedia
I loved the emtertainment group they know how to entertain the guests from early afternoon to late at night, they work ao hard and they go above any beyond.
by A verified traveler
Posted Apr 17, 2024 on Expedia
by A verified traveler
Posted Apr 15, 2024 on Expedia
by A verified traveler
Posted Apr 10, 2024 on Expedia
The staff was very courteous and helpful. Close enough to downtown to walk and very safe. Great dining. Well trained and skilled staff. Multi lingual and lots of entertainment at the hotel.
Comment from Hotel Management
Apr 17, 2024 by Customer Care, Hotel Management
Dear Jessica,Thank you for your glowing review! We are thrilled to hear that you had a fantastic experience with us. It is wonderful to know that you found our staff helpful and that you felt safe and enjoyed our dining options. We take pride in our well-trained and skilled team members, and we are delighted that you appreciated their service. We are also glad you enjoyed the entertainment options at the hotel. We look forward to welcoming you back at Viva Azteca by Wyndham for another memorable stay in the future!Best regards,Customer CareViva Azteca by Wyndham
by A verified traveler from Brampton
Posted Apr 10, 2024 on Expedia
A nice mellow property. Great customer service & friendly staff. Staff are very quick with service & cleaning. Perfect beautiful beach. Fun water sports included. Great pool side snack bar - yummy food & food variety. Most toilets though didn't flush very efficiently - weak water pressure. Food dishes could be hotter. Very impressive entertainers & shows - very hard workers! Overall, great little resort with nice chill beach vibes.
Comment from Hotel Management
Apr 17, 2024 by Customer Care, Hotel Management
Dear Terence, Thank you for choosing to stay with us and for sharing your feedback. We are delighted to hear that you enjoyed your stay at Viva Azteca by Wyndham, excellent customer service, and friendly staff. Your comments regarding the toilets and food temperature have been noted, and we will address these areas for improvement. We are glad you had fun with the included water sports and enjoyed our poolside snack bar. It is wonderful to know that you found our entertainers and shows impressive. We appreciate your review and hope to welcome you back for another relaxing beach vacation in the future.Warm regards,Customer CareViva Azteca by Wyndham
by A verified traveler
Posted Apr 6, 2024 on Expedia
Comment from Hotel Management
Apr 7, 2024 by Customer Care, Hotel Management
Dear Juan Sebastian, Thank you for your positive rating about your stay at Viva Azteca by Wyndham. We remain at your disposal. Kind regards, Customer Care Viva Azteca by Wyndham.
by A verified traveler
Posted Apr 2, 2024 on Expedia
The property was very nice and well maintained. The staff was very helpful and spoke both English and Spanish so it was nice to speak both languages. I can’t wait to go back!
Comment from Hotel Management
Apr 7, 2024 by Customer Care, Hotel Management
Dear Samanda, Thank you for your wonderful review! We are so glad you enjoyed the property and found our staff helpful and bilingual. We aim to create a comfortable and welcoming environment for all our guests, regardless of their language preference. We are looking forward to your next visit and cannot wait to welcome you back at Viva Azteca by Wyndham!
by A verified traveler from Palm Bay
Posted Apr 1, 2024 on Expedia
Great place I will be back
Comment from Hotel Management
Apr 2, 2024 by Customer Care, Hotel Management
Dear Pedro Antonio Aguirre, Thank you for taking the time to share your feedback with us regarding your recent stay at Viva Azteca by Wyndham. We are thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our top priority, and we are delighted that you enjoyed your time at our property. We look forward to welcoming you back for another fantastic stay in the future. Warm regards, Customer Care Viva Azteca by Wyndham.
by A verified traveler
Posted Apr 1, 2024 on Expedia
Comment from Hotel Management
Apr 7, 2024 by Customer Care, Hotel Management
Dear Mandy & Mike, Thank you for your positive rating about your stay at Viva Azteca by Wyndham. We remain at your disposal. Kind regards, Customer Care Viva Azteca by Wyndham.
by A verified traveler
Posted Mar 31, 2024 on Expedia
Was a terrific resort. Food and entertainment wonderful. No complaints.
Comment from Hotel Management
Apr 1, 2024 by Customer Care, Hotel Management
Dear Robert Allen, Thank you for your glowing review! We are delighted to hear that you had a good time at Viva Azteca by Wyndham. Your satisfaction is our top priority, and we are happy to know that we were able to meet your expectations. We look forward to welcoming you back for another fantastic stay in the future! Best regards, Customer Care Viva Azteca by Wyndham.