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On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas, sun loungers

Guest reviews

4.0/5 Very Good
999 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
  • Air Conditioning

Map

Explore the area

Popular LocationPlayacar Golf Club1 min drive
AirportPlaya Del Carmen, Quintana Roo (PCM)8 min drive
Popular LocationCentral Square9 min drive
Popular LocationPlaya del Carmen Maritime Terminal14 min drive

Choose dates to view prices

Book online or call:

1-800-675-4318
  • Superior Garden View - 1 King Bed

    Room amenities

    • 401 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Garden View - 1 King Bed
  • Superior Garden View - 2 Queen Beds

    Room amenities

    • 401 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsSuperior Garden View - 2 Queen Beds
  • Superior Ocean View - 2 Queen Beds

    Room amenities

    • 394 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Queen Beds
    More detailsSuperior Ocean View - 2 Queen Beds
  • Superior Pool View - 1 King Bed

    Room amenities

    • 356 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Pool View - 1 King Bed
  • Superior Pool View - 2 Queen Beds

    Room amenities

    • 356 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsSuperior Pool View - 2 Queen Beds
  • Superior Oceanfront - 1 King Bed

    Room amenities

    • 475 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Oceanfront - 1 King Bed
  • Accessible Garden View - 1 Queen Bed

    Room amenities

    • 401 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsAccessible Garden View - 1 Queen Bed

About this area

Playa del Carmen

Located on the beach, Viva Wyndham Azteca Resort - All Inclusive is in Playa del Carmen's Playacar neighborhood, an area with good shopping. Playacar Golf Club and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mamitas Beach Club and Xcaret Eco Theme Park. Traveling with kids? Consider Xplor Theme Park, or check out an event or a game at Mario Villanueva Stadium Madrid. Discover the area's water adventures with boat tours and fishing nearby, or enjoy the great outdoors with rock climbing and hiking/biking trails.

Map
Popular Location

What's nearby

  • Playacar Golf Club - 1 min drive
  • Central Square - 9 min drive
  • Nuestra Senora del Carmen Catholic Church - 10 min drive
  • Playa del Carmen Maritime Terminal - 14 min drive
  • Playa del Carmen Main Beach - 14 min drive

Restaurants

  • El Nopal – Serves breakfast, lunch, and dinner daily.
  • II Palco – Restaurant offering Italian cuisine. Serves dinner daily. Reservations required.
  • Bamboo – Restaurant offering Asian cuisine. Serves dinner daily. Reservations required.
  • Xul Ha – Restaurant offering Mexican cuisine. Serves dinner daily. Reservations required.
  • El Cenote – Poolside bar. Serves light fare daily.

About this property

Viva Wyndham Azteca Resort - All Inclusive

Beach spa retreat walking distance from Playacar Golf Club
Catch some rays at the beach or spend the day relaxing at Viva Wyndham Azteca Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. All 335 rooms offer free WiFi, furnished balconies or patios, and LCD TVs with cable channels. Minibars, room service, and free bottled water are among the other amenities available to guests.
Viva Wyndham Azteca Resort - All Inclusive offers 335 accommodations, which are accessible via exterior corridors and feature minibars and complimentary bottled water. Rooms open to furnished balconies or patios. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, and a spa tub.

The spa is open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (non-alcoholic beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Surfing/boogie boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball
Tennis rackets
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

Onsite entertainment and activities
Access to onsite clubs
Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitization guidelines of Count on Us - Wyndham
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Protective shields in place at main contact areas

Safety measures

Hand sanitizer provided
Masks and gloves available
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • All buffet and à la carte meals, snacks, and beverages included
  • 4 restaurants
  • 1 bar
  • Room service available

Things to do

  • 18 holes of golf
  • Aerobics classes
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Karaoke
  • Kayaking
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sailing
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Surfing/boogie boarding
  • Tennis
  • Windsurfing

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare/activities
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Gift shop/newsstand
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 1 meeting room
  • Business center
  • Conference space (6533 square feet)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Handrails in stairways
  • In-room accessibility
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from March 28 2020 to October 31 2020 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

American ExpressDiners ClubMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 1.35. This fee does not apply to children under 1 year of age.

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • In-room safe fee: USD 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • The property affirms that it follows sanitization practices of Count on Us - Wyndham guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Azteca Resort
Azteca Wyndham
Viva Azteca
Viva Azteca Resort
Viva Wyndham Azteca All Inclusive
Viva Wyndham Azteca Playa del Carmen
Viva Wyndham Azteca Resort All Inclusive Playa del Carmen
Wyndham Azteca
Wyndham Viva Azteca
Viva Wyndham Azteca Inclusive
Viva Wyndham Azteca Resort All Inclusive Playa del Carmen
Viva Wyndham Azteca All Inclusive Playa del Carmen
Viva Wyndham Azteca Resort - All Inclusive Playa del Carmen
Viva Wyndham Azteca All Inclusive
Viva Wyndham Azteca Resort All Inclusive
Hotel Viva Wyndham Azteca Resort - All Inclusive
Viva Wyndham Azteca Inclusive
Viva Wyndham Azteca Resort All Inclusive
Viva Wyndham Azteca Resort - All Inclusive Playa del Carmen

Frequently asked questions

Does this property have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self parking is free at this property.
What time is check-in at Viva Wyndham Azteca Resort - All Inclusive?
Check-in is from 3 PM–midnight.
What time is check-out at this property?
Check-out is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle.
Is this property all-inclusive?
Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, kayaking, sailing, and more.
Where is this property located?
Located in Playacar, this beachfront property is next to a golf course and within 3 mi (5 km) of Quinta Avenida, Mamitas Beach Club, and Playacar Golf Club. Grand Coral Golf Riviera Maya and Xplor Theme Park are also within 6 mi (10 km).

Guest reviews

Overall score and ratings for Viva Wyndham Azteca Resort - All Inclusive

4.0
Very Good
5 - Excellent
350
4 - Good
398
3 - Okay
162
2 - Mediocre
53
1 - Poor
36
4.4
Cleanliness
4.3
Service and Staff
4.0
Amenities
4.0
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Staff went to great measures to make sure the property was clean and safe for the guests. We felt very safe there, great vacation.

Stayed 8 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Liked how close to the beach it was. I would've liked more shows or events during the daylight

Stayed 4 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is an excellent size (~300 rooms) facility, right on the beach, very clean, good food/drinks options with attentive staff.

Stayed 4 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Grounds were pretty and wi-fi was AMAZING. Would have liked bottled water in refrigerator, wash clothes to be included along with the towels, less fat pillows in shams and more flat pillows in pillow cases for rooms with two beds, Kleenex in room without having to request it, better tasting non-premium alcohol, some sort of rack on the balcony to hang swim suits to dry, some sort of clock in the room and more English speaking TV channels.

Stayed 6 nights in Mar 2020