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Viva Azteca by Wyndham, A Trademark All Inclusive Resort

4.0 star property
Family fun on the beach, with outdoor pool, near Playacar Golf Club

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Photo gallery for Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Outdoor pool, pool umbrellas, sun loungers
1 bedroom, premium bedding, in-room safe, individually decorated
1 bedroom, premium bedding, in-room safe, individually decorated
Pool views, open daily
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • All inclusive
  • Bar
  • Housekeeping
  • Spa
  • 24/7 front desk

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Accessible Garden View, 1 Queen Bed, Non-Smoking

Accessible Garden View, 1 Queen Bed, Non-Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Accessible Garden View, 1 Queen Bed, Non-Smoking

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
  • 34.65 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Garden, 1 King Bed, Non-Smoking

Superior Garden, 1 King Bed, Non-Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Superior Garden, 1 King Bed, Non-Smoking

Highlights

Balcony
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
  • 34.65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Pool, 2 Queen Beds, Non-Smoking

Superior Pool, 2 Queen Beds, Non-Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Superior Pool, 2 Queen Beds, Non-Smoking

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
  • 34.65 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Ocean, 2 Queen Beds, Non-Smoking

Superior Ocean, 2 Queen Beds, Non-Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Superior Ocean, 2 Queen Beds, Non-Smoking

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
  • 42.69 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Pool, 1 King Bed, Non-Smoking

Superior Pool, 1 King Bed, Non-Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Superior Pool, 1 King Bed, Non-Smoking

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
  • 34.65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Garden, 2 Queen Beds, Non-Smoking

Superior Garden, 2 Queen Beds, Non-Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Superior Garden, 2 Queen Beds, Non-Smoking

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Smart TV
Premium bedding
  • 34.65 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Superior With Pool View

1 bedroom, premium bedding, in-room safe, individually decorated

Room Superior With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Deluxe With Ocean View

1 bedroom, premium bedding, in-room safe, individually decorated

Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Garden View

1 bedroom, premium bedding, in-room safe, individually decorated

Room Standard With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Superior With Pool View

1 bedroom, premium bedding, in-room safe, individually decorated

Room Superior With Pool View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Garden View

1 bedroom, premium bedding, in-room safe, individually decorated

Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With Ocean View

1 bedroom, premium bedding, in-room safe, individually decorated

Room Deluxe With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Full Bed(s)

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  • Pool
  • All inclusive
  • Spa
  • Parking included
8.0 out of 10, Very Good, 1,002 reviews
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About the neighborhood

Map
Paseo Xaman Ha, Mza, No. 8, Lote 1, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 2 min walk - 0.1 miles
  • Playacar Beach - 10 min walk - 0.5 miles
  • Quinta Avenida - 3 min drive - 1.1 miles
  • Xplor Theme Park - 9 min drive - 4.0 miles
  • Xcaret Eco Theme Park - 14 min drive - 5.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Rosa Roja - ‬9 min walk
  • ‪Occidental Allegro - ‬2 min walk
  • ‪Wyndham Pool Bar - ‬10 min walk
  • ‪Don Rafael - ‬4 min walk
  • ‪Miyagi - ‬11 min walk

About this property

Viva Azteca by Wyndham, A Trademark All Inclusive Resort

Property highlights
Located close to Playacar Golf Club and Quinta Avenida, Viva Azteca by Wyndham, A Trademark All Inclusive Resort provides an adjacent golf course, a poolside bar, and a terrace. Indulge in reflexology, a body scrub, and a body treatment at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Italian cuisine. The gym offers fitness classes and Pilates classes; other things to do include snorkeling, sailing, and surfing/body boarding. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a garden.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • A bodyboard on site, concierge services, and a porter/bellhop
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 339 individually decorated rooms feature comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Childcare services and free infant beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 55-inch Smart TVs with cable channels
  • Furnished balconies or patios, mini fridges, and daily housekeeping

All inclusive details

All-inclusive room rates at Viva Azteca by Wyndham, A Trademark All Inclusive Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Aerobics
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Restaurants on site

  • Bamboo
  • El Cenote
  • El Nopal
  • II Palco
  • Xul Ha

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests at this property also have access to the resort facilities of neighboring property Viva Maya By Wyndham.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.96 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Frequently asked questions

Does Viva Azteca by Wyndham, A Trademark All Inclusive Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Viva Azteca by Wyndham, A Trademark All Inclusive Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

Self parking is free at this property.

What time is check-in at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

Check-out is at noon.

Does Viva Azteca by Wyndham, A Trademark All Inclusive Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Viva Azteca by Wyndham, A Trademark All Inclusive Resort?

Some rate plans available at this property are all-inclusive.

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Viva Azteca by Wyndham, A Trademark All Inclusive Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 452 out of 1003 reviews
Rating 8 - Good. 312 out of 1003 reviews
Rating 6 - Okay. 156 out of 1003 reviews
Rating 4 - Poor. 50 out of 1003 reviews
Rating 2 - Terrible. 33 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
Great resort, a lot of activities for kids and adults. Would recommend 100% The staff at the kids club were amazing and treated our boys like family. Great place to stay
Stayed 5 nights in Jun 2025

10/10 Excellent

Albert

Liked: Cleanliness, property conditions & facilities
Great resort
Stayed 10 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has an old Playa del Carmen vibe. The staff is very attentive and helpful. The food was great, wonderful coffee and always had options for delicious fresh food.
Stayed 8 nights in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So comfortable, food was excellent
Stayed 7 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable, friendly staff, great service
Stayed 7 nights in Apr 2025

10/10 Excellent

Atilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Viva Azteca.
Stayed 7 nights in Mar 2025

6/10 Okay

Tyler

Liked: Cleanliness
I would rate my stay at Viva Azteca as mediocre. I have stayed at resorts that were nicer, although our stay at Viva Azteca was decent. My biggest problem was the lack of restaurants
Stayed 3 nights in May 2025

10/10 Excellent

Leah Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this beautiful resort, loved it and will return
Stayed 6 nights in Mar 2025

8/10 Good

Serguei

Liked: Cleanliness
Overall 7 days trip went good. Good food, friendly stuff, close to shopping and a 10 min walk to 5th street. Hotel is kind of outdated but we were there for the Ocean not a room. Did not have any people who want you to buy the Timeshare , that's was a surprise. Overall will comeback.
Stayed 7 nights in May 2025

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time, the rooms were great but the floors were very slippery when wet, like more than a usual tile. Loved the variety at the buffet, only negative about it was that i do wish at least the main buffet was air conditioned.
Stayed 3 nights in May 2025

10/10 Excellent

Darrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families. Felt very safe and the staff is always very friendly
Stayed 6 nights in Mar 2025

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
This resort is very well kept. It was clean, though the rooms could use a renovation. The showers were outdated. The resort is eco-friendly, so they don't use water bottles. They have filtered bottle filling stations around the resort. They also offer cool water from dispensers around the property. The resort is very close to Playa Del Carmen, for any shopping you want to do. There's also a very decently sized market just down the road from the resort. It's a gated community, so it's very safe. I would definitely recommend this resort to anyone wanting to stay at a nice, quiet and affordable resort near playa del carmen.
Stayed 7 nights in May 2025

10/10 Excellent

reeza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, everything at this hotel was great, especially the staff and service, restaurant food and service was excellent, property was clean and spotless. I would recommend to anyone to stay here at this all-inclusive hotel, it's less than 1 hr. from Cancun Airport, lots of activities. My family really enjoyed it- very safe, only recommendation to Viva Azteca please time limit people in the hot tub if it's busy.
Stayed 5 nights in Apr 2025

10/10 Excellent

Irais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly
Stayed 7 nights in Apr 2025

4/10 Poor

Maria Rodriguez

The food was absolutely terrible, and to make matters worse, my husband found a cigarette butt in his meal! We were completely disgusted and immediately reported it to the manager. Needless to say, we will never be returning to this resort again!
Stayed 5 nights in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time to Viva Azteca this time with our teen boys. Same great service experience as the first. Very clean, very nice amenities and staff. Food is pretty good with variety. We will definitely go back again and recommend to friends and family.
Stayed 5 nights in Mar 2025

8/10 Good

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Travelled here with my partner, it was a very chill resort with lots of families. Definitely not a big party spot, but that was good for us. Everything was nice and clean, our power went out one day and they fixed it quickly. Our only issue was the food, we didn’t have high expectations going in as all inclusive food is hit or miss but we were still disappointed.
Stayed 5 nights in Apr 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the service and the bar tenders, Jose and Sergio especially looked after us,,,
Stayed 7 nights in Feb 2025

10/10 Excellent

Matthew Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were wonderful. My family had a great time. Loved the food. The guys making drinks were great!!! Staff at pool were happy! Thanks again!
Stayed 7 nights in Feb 2025

6/10 Okay

Jeannie

Liked: Cleanliness, staff & service
The staff are nice and the housekeeping is excellent! The bed is comfortable. The room is bare bones and there is only one pool which would be fine except they kept having very loud kids activities so you couldn’t really enjoy the pool or poolside.
Stayed 7 nights in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service
Food and service were great! Beach is one of the best from around.
Stayed 10 nights in Dec 2024

10/10 Excellent

Diana Kirkeby or Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The food was good.
Stayed 4 nights in Dec 2024

10/10 Excellent

Brian Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my girlfriend and I first time in Mexico and we decided to stay at viva Azteca. Needless to say we throughly enjoyed our entire stay and didn’t have any complaints. Will definitely be coming back and would highly recommend the resort to others. Viva Mexico!
Stayed 7 nights in Feb 2025

4/10 Poor

joerg

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Fir smokers: smoking is only allowed on 2 spaces without shade. It's a long way. If someone wants to enjoy a cigarette with their coffee, they are out of luck. We will never book this hotel again !
Stayed 11 nights in Mar 2025

10/10 Excellent

Amy Lenore

Liked: Cleanliness, amenities, property conditions & facilities
We’ve been here several times and always had the perfect experience! The workers are always going above and beyond to make sure your stay is amazing, food is great, plenty of drinks also.
Stayed 7 nights in Nov 2024