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The Reef Playacar Beach Resort & Spa

3.5 star property
On private beach with outdoor pool, near Playacar Golf Club

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Photo gallery for The Reef Playacar Beach Resort & Spa

Outdoor pool, pool umbrellas, sun loungers
Property video
Garden
Sauna, body treatments, hot stone massages, deep-tissue massages
Sauna, body treatments, hot stone massages, deep-tissue massages

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • All inclusive
  • Bar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Premium Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Refrigerator
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Beach/ocean view

Premium Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Refrigerator
Free minibar items
LED TV
Blackout drapes/curtains
Ceiling fan
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Refrigerator
LED TV
Blackout drapes/curtains
Ceiling fan
Shower/tub combination
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Refrigerator
LED TV
Blackout drapes/curtains
Ceiling fan
Shower/tub combination
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Room Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Room Superior With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Premium With Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Room Premium With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium With Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Room Premium With Garden View

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 3 min walk - 0.2 miles
  • Playacar Beach - 3 min walk - 0.2 miles
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.0 mile
  • Quinta Avenida - 19 min walk - 1.0 mile
  • Playa del Carmen Main Beach - 5 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 54 min drive

Restaurants

  • ‪Occidental Allegro - ‬5 min walk
  • ‪Wyndham Pool Bar - ‬13 min walk
  • ‪Don Rafael - ‬1 min walk
  • ‪Sports Bar Allegro Playacar - ‬5 min walk
  • ‪Turquesa - ‬8 min walk

About this property

The Reef Playacar Beach Resort & Spa

Family-friendly resort near Quinta Avenida
Playacar Golf Club and Playacar Beach are located near The Reef Playacar Beach Resort & Spa, which provides an adjacent golf course, a marina, and a swim-up bar. With a private beach, a beach bar, and beach massages, this resort is the perfect place to soak up some sun. Indulge in a facial, a hot stone massage, and a body wrap at Ome, the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Yoga classes are offered at the gym; other things to do include surfing/body boarding, volleyball, and scuba diving. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Free bicycle rentals, tennis courts, and beach towels
  • A porter/bellhop, a water dispenser, and a foosball table
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 198 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, shower/tub combinations, and hair dryers
  • 32-inch LED TVs with premium channels
  • Balconies, refrigerators, and free extra beds

All inclusive details

All-inclusive room rates at The Reef Playacar Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding

Land activities

Bicycling
Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Botticelli
  • Chula Vista
  • Terraza Grill

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Parasailing
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • Tennis
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 18 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1998
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.96 per accommodation, per night
  • Destination fee: USD 2.10 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Reef Playacar All Inclusive Beach Resort
Reef Playacar Beach
Reef Playacar Beach Resort
Reef Playacar All Inclusive Beach Resort Playa del Carmen
Reef Playacar Beach Playa del Carmen
Reef Playacar All Inclusive Beach
Reef car Inclusive Resort

Frequently asked questions

Does The Reef Playacar Beach Resort & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Reef Playacar Beach Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Reef Playacar Beach Resort & Spa?

Self parking is free at this property.

What time is check-in at The Reef Playacar Beach Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Reef Playacar Beach Resort & Spa?

Check-out is at noon.

Are there all-inclusive benefits at The Reef Playacar Beach Resort & Spa?

Some rate plans available at this property are all-inclusive.

Where is The Reef Playacar Beach Resort & Spa located?

Located in Playacar, this beachfront resort is next to a golf course and within a 10-minute walk of Mayan Ruins of Playacar and Playacar Beach. Quinta Avenida and Playa del Carmen Main Beach are also within 1 mi (2 km).

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The Reef Playacar Beach Resort & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 430 out of 1000 reviews
Rating 8 - Good. 289 out of 1000 reviews
Rating 6 - Okay. 151 out of 1000 reviews
Rating 4 - Poor. 66 out of 1000 reviews
Rating 2 - Terrible. 64 out of 1000 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10

Bartenders and activity folks were amazing they made vacation great for me
Stayed 7 nights in May 2025

8/10

Everyone was kind, respectful and helpful. I loved how clean, and close to everything you want to do.
Stayed 4 nights in Jun 2025

10/10

Friendly staff
Stayed 7 nights in May 2025

8/10

This property is beautiful. The food needs to be better
Stayed 6 nights in Jun 2025

10/10

Love love love the staff
Stayed 5 nights in May 2025

10/10

Can't wait for next visit!
Stayed 1 night in Apr 2025

10/10

The Reef is a spectacular oasis for rest, rejuvenation and connection with nature.
Stayed 5 nights in Apr 2025

10/10

I enjoyed how small and private it was. Great for people who want to get away from the busy life. The staff was super friendly as well. I would recommend it 100%
Stayed 10 nights in May 2025

10/10

The resort is not too overwhelming which I liked. All the staff were extremely friendly and super helpful. It has a beautiful view of the ocean and is in a very convenient spot if you want to walk into town. I would definitely recommend to others and would love to stay again! I definitely recommend the Italian restaurant on site, 10/10.
Stayed 7 nights in May 2025

4/10

This is just a sub-par resort. There are definitely better options like the Xcaret Arte. This is where we went to next and there is no comparison.
Stayed 1 night in May 2025

10/10

Outstanding dive shop, The Reef Marina, attached to the hotel--first class!
Stayed 6 nights in Apr 2025

8/10

First time at the reef and it didn’t disappoint. The resort is a 5/5, staff 4/5 (don’t try to take a coffee mug for a beach walk), food 3/5. Overall, highly recommend and we are already talking about coming back!
Stayed 4 nights in May 2025

6/10

Overall stay was ok, decent location close to shopping centers. Pillows and blankets had the scent of food and some stains on bedding
Stayed 2 nights in Apr 2025

8/10

Clean and quite place. Good food option.
Stayed 6 nights in Apr 2025

10/10

The staff was beyond friendly and helpful. The restaurant personnel were very concerned and knowledgeable about food allergies. The jungle atmosphere in the middle of the property is beautiful with waterfalls and the tiger wood walkways were a treat. Down to earth and family friendly with the nicest staff one could ask for!
Stayed 5 nights in May 2025

10/10

Hotel is very nice yet not overwhelming. Multiple small buildings reduces the number of neighbors near by. One was a loud child, but not bad. Nice pools on way to beach. I liked the natural style and jungle garden. Room had a hair dryer and fridge.
Stayed 1 night in May 2025

8/10

It was a very great place to stay! Very friendly staff and great spot for all ages! Only complaint was not getting checked into our room right away because of overbooking on their part.
Stayed 5 nights in Mar 2025

10/10

Beautiful jungle vibes. Intimate quiet resort. Soft sand and staff are very friendly
Stayed 7 nights in Mar 2025

10/10

It was very quiet and peaceful not a lot of children running around, service was excellent and helpful!! Food was wonderful!! Would definitely come back to this resort!!
Stayed 6 nights in Mar 2025

10/10

That was amazing trip and beautiful resort. If you like quiet place and healthy food options that´s place for you. Playa del Carmen town is very close and you can walk wherever you can! Amazing!
Stayed 5 nights in Mar 2025

10/10

A smaller resort with a more intimate feel. And a bathtub on the balcony!
Stayed 7 nights in Mar 2025

10/10

Bartender at poolside bar was awesome
Stayed 7 nights in Feb 2025

10/10

Sunny, vibrant, friendly, fun
Stayed 10 nights in Mar 2025

6/10

The food was very limited as chose.
Stayed 7 nights in Apr 2025

10/10

Good service by staff … special thanks to Herminio
Stayed 3 nights in Mar 2025