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The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5 star property
Travelers can unwind on powdery sand beaches with gentle waves or try surfing and body boarding nearby, then relax at one of the many bars afterward.

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Photo gallery for The Reef Coco Beach Resort & Spa- Optional All Inclusive

Outdoor pool, pool umbrellas, sun loungers - The Reef Coco Beach Resort & Spa- Optional All Inclusive (Playa del Carmen)
Property video
5 restaurants; breakfast, lunch, and dinner served - The Reef Coco Beach Resort & Spa- Optional All Inclusive (Playa del Carmen)
5 bars/lounges, swim-up bar, poolside bar, beach bar - The Reef Coco Beach Resort & Spa- Optional All Inclusive (Playa del Carmen)
Outdoor pool, pool umbrellas, sun loungers - The Reef Coco Beach Resort & Spa- Optional All Inclusive (Playa del Carmen)
The Reef Coco Beach Resort & Spa near Playa del Carmen Main Beach welcomes families with its marina and swim-up bar. Enjoy beach massages, Japanese cuisine, sun loungers, and pool umbrellas. Free WiFi in public areas and helpful staff ensure a perfect getaway.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room Premium with Partial Sea View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Room Premium with Partial Sea View

  • Partial sea view
  • 27 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Premium Room, Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Premium Room, Garden View

8.2 out of 10
Very good
(10 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Superior Room, Garden View

8.2 out of 10
Very good
(144 reviews)
  • Garden view
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Pool View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Superior Room, Pool View

8.0 out of 10
Very good
(12 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Partial Ocean View

An aerial view of a beach resort with a swimming pool, beach umbrellas, and palm trees.

Premium Room, Partial Ocean View

8.0 out of 10
Very good
(14 reviews)
  • Partial ocean view
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Superior with Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Room Superior with Garden View

  • Garden view
  • 27 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Room Superior with Pool View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Room Superior with Pool View

  • 27 sq m
  • Sleeps 4
  • Free WiFi

About the neighborhood

Located on the beach, The Reef Coco Beach Resort & Spa- Optional All Inclusive is in Luis Donaldo Colosio, a neighborhood in Playa del Carmen with good shopping. Playa del Carmen Maritime Terminal and Gran Coyote Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Mamitas Beach and Playa del Carmen Main Beach are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as sailing and other activities like golfing. Visit our Playa del Carmen travel guide
View more Resorts in Playa del Carmen
Map
Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, QROO, 77710

What's nearby

  • Mamita's Beach en Playa del Carmen
    Mamitas Beach
    2 min walk - 0.1 miles
  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    8 min walk - 0.5 miles
  • Quinta Avenida
    Quinta Avenida
    11 min walk - 0.6 miles
  • Church of Guadalupe, Tapalpa (Mexico)
    Guadalupe Church
    16 min walk - 0.9 miles
  • Coco Beach
    3 min walk - 0.2 miles

Getting around

  • Cancun Intl. Airport (CUN)
    50 min drive

Restaurants

  • San Lucho Mezcaleria
    7 min walk
  • Crisol
    9 min walk
  • La Vagabunda
    5 min walk
  • Ceviche Corazon
    6 min walk
  • Pizza Italia
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Miramar
  • Rosinella
  • Sabor Latino
  • Samurai - premium only
  • Snack Bar

Things to do

  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8,762 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.39 per accommodation, per night
  • Destination fee: USD 0.59 per accommodation, per night
  • Resort fee: USD 10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does The Reef Coco Beach Resort & Spa- Optional All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Reef Coco Beach Resort & Spa- Optional All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

Some rate plans available at this resort are all-inclusive.

Where is The Reef Coco Beach Resort & Spa- Optional All Inclusive located?

Nestled on the beach, this Luis Donaldo Colosio resort is within a 10-minute walk of Mamitas Beach and Playa del Carmen Main Beach. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Reef Coco Beach Resort & Spa- Optional All Inclusive Reviews

8.0

Very Good

8.6

Cleanliness

8.0

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 453 out of 1016 reviews
Rating 8 - Good. 265 out of 1016 reviews
Rating 6 - Okay. 151 out of 1016 reviews
Rating 4 - Poor. 75 out of 1016 reviews
Rating 2 - Terrible. 72 out of 1016 reviews

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, pool was clean and staff was extremely helpful and friendly. Very family friendly.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was fantastic! Room was great! Large variety of food choices at the buffets and the a la cartes were excellent (we did Japanese and Italian), definitely will return!
Stayed 8 nights in May 2026
Verified

8/10 Good

Isabel

Liked: Cleanliness, staff & service, amenities
It’s a family-friendly place, which is great. The buffet food is decent. The facilities are okay, but that’s not a major issue. The location is convenient, as it’s near 5th Avenue. We visited during the Sargasso season, and all the hotels had a fishy smell, which I didn’t like. However, the staff, especially Jesus, were very friendly and kind. I’ll give it another chance in the future.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been visiting the Reef many many years. The staff, especially Victor, Milton, Wilbert, Marco and Wilbert are fantastic
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff really friendly nice pool nice beach view. I really recommend this place.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a language barrier but staff was friendly, polite, and helpful. The pool temperature was perfect with enough seating areas in the pool.
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is beautiful, beach is lovely and the staff is wonderful. Only criticism would be that after requesting one king sized bed, in one of our 2 booked rooms, multiple times, we were placed in a room with 2 double beds.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet was excellent; the Italian and Mexican restaurants were lacking. Fitness room well equipped, great staff. Beach was great.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Creag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location. If you are looking for a decent resort that has all the basics and then some, with an easy walk to the beach and nightlife/town, this is the place to go. Decent food options each day, (with themes at times) attentive, polite and respectful staff, clean rooms, and a fantastic location, this is our 2nd time visiting and shall be coming back for a third time next year.
Stayed 11 nights in Feb 2026
Verified

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice. Pool very clean. Hotel very clean. We would stay there again and 5th ave for shopping close to Hotel. Food was great....
Stayed 21 nights in Feb 2026
Verified

8/10 Good

MELVIN

Liked: Cleanliness, property conditions & facilities
Clean room, staff are very nice.
Stayed 15 nights in Dec 2025
Verified

8/10 Good

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff experience, food was good, beautiful views.
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort with very courteous staff. Clean premises and good food. Could use better beds, linens and pillows and hot drinks included with lobby bar.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was enjoyable. Only thing that would be nice is if there was a bartender always down on the pool level. The bartenders, especially Geraldo, did great, but hard for them to do both top and pool level. Hot tub was not hot, and no jets working in the 2 side hot tubs.
Stayed 7 nights in Apr 2026
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great, hot tub not so warm, but was thinking it might have been all that rain!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

rickey

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great the staff was awesome it’s a great place to go to relax
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Keyla

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was amazing; great food, great activities, nearby restaurants and bars, shopping stores.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Erika

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. The room was spacious, The food was delicious, and the staff was amazing.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Shakiru

Liked: Cleanliness, amenities, property conditions & facilities
Great location with an amazing, friendly staff looking to make your stay worthwhile. The daily activities were fun and interactive, great food service, and overall a 10/10 stay.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Aude

Liked: Cleanliness, amenities, property conditions & facilities
Great small resort, everything was perfect, from good staff, nice beach, clean rooms, perfect pool and weather.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Stephanie

Liked: Cleanliness
Disliked: Amenities
The pool was very cold, the hot tub was not hot. We had difficulty checking in and out. The kids club was seriously lacking. We kept getting locked out of our room. The food was good, the drinks were good. It was ok.
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities
Rooms were clean, the staff was AMAZING, food was okay. Beach access had boats docked, not the best beach access. The smell on the 2200 side was awful, luckily we had outings planned. You just got use to it after a while.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly staff. Great location!
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Valentina

Liked: Staff & service
Great and helpful staff!!!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and helpful.
Stayed 5 nights in Nov 2025