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The Fives Downtown Hotel - Curio Collection by Hilton

4.5 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for The Fives Downtown Hotel - Curio Collection by Hilton

Outdoor pool
Interior
Premium Penthouse, 2 Bedrooms | Living area | Flat-screen TV
Exterior
Restaurant
The Fives Downtown Hotel & Residences sits in the heart of the city, offering a sophisticated urban escape. Travelers can relax at the Vassa Spa, dine at two distinctive restaurants, grab coffee at the on-site shop, or take in city views from the rooftop terrace.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Spa
  • Pet friendly
  • Gym
Reception

Spa

Vassa Spa has couples treatment rooms. The hotel's spa offers deep-tissue massages, hot stone massages, sports massages, and Swedish massages. Types of treatments available include body scrubs, body wraps, facials, and manicures/pedicures. Other on-site facilities include a steam room, a mud bath, and a sauna.

Spa
Spa

Room options

Check availability for these dates

Tonight

Sep 7 - Sep 8
Check availability for tonight Sep 7 - Sep 8

Tomorrow

Sep 8 - Sep 9
Check availability for tomorrow Sep 8 - Sep 9
Available filters for rooms
Showing 18 of 18 rooms

View all photos for Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually decorated
Private hot tub
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Premium bedding
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Penthouse, 2 Bedrooms

Premium Penthouse, 2 Bedrooms | Terrace/patio

Premium Penthouse, 2 Bedrooms

Highlights

Soundproofed
Individually decorated
Private pool
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Premium bedding
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed) | Living area | Flat-screen TV

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Sofa bed
2 bedrooms
  • 99 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Bathrobes
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View

Suite, 1 Bedroom, Partial Ocean View | View from room

Suite, 1 Bedroom, Partial Ocean View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Premium bedding
Separate bedroom
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mezzanine Residence)

Suite, 1 King Bed (Mezzanine Residence) | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed (Mezzanine Residence)

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • 90 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace (1 King Bed)

Suite, 1 Bedroom, Terrace (1 King Bed) | Living area | Flat-screen TV

Suite, 1 Bedroom, Terrace (1 King Bed)

7.0 out of 10
Good
(2 reviews)

Highlights

Terrace
Soundproofed
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View | Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed, Courtyard View

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Bathrobes
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Bay View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Double Beds, Bay View

Highlights

Soundproofed
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

Highlights

Soundproofed
Individually decorated
Private hot tub
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Premium bedding
  • 96 sq m
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Courtyard View

Deluxe Room, 1 King Bed, Courtyard View | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Courtyard View

8.4 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
Bathrobes
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with Street View

Premium bedding, minibar, in-room safe, individually decorated

Suite with Street View

  • 96 sq m
  • Sleeps 8

View all photos for Suite with Partial Sea View

Premium bedding, minibar, in-room safe, individually decorated

Suite with Partial Sea View

  • 106 sq m
  • Sleeps 6

View all photos for Suite with Garden View

Premium bedding, minibar, in-room safe, individually decorated

Suite with Garden View

  • 90 sq m
  • Sleeps 3

View all photos for Suite with Street View

Premium bedding, minibar, in-room safe, individually decorated

Suite with Street View

  • 48 sq m
  • Sleeps 4

View all photos for Room Deluxe

Premium bedding, minibar, in-room safe, individually decorated

Room Deluxe

  • 36 sq m
  • Sleeps 2

View all photos for Suite with Partial Sea View

Living room | Flat-screen TV

Suite with Partial Sea View

  • 49 sq m
  • Sleeps 3

View all photos for Double Suite Classic

Premium bedding, minibar, in-room safe, individually decorated

Double Suite Classic

  • 53 sq m
  • Sleeps 4

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About the neighborhood

Located near the beach, The Fives Downtown Hotel - Curio Collection by Hilton is in Downtown Playa del Carmen, a neighborhood in Playa del Carmen. Travelers who have shopping on the agenda can visit Quinta Avenida and Quinta Alegría Shopping Mall, while those looking for another kind of activity may want to check out El Camaleón Mayakoba Golf Course. Don't miss out on a visit to Xcaret Eco Theme Park.
Visit our Playa del Carmen travel guideOpens in a new window
Map
Avenida 10 Calle 2, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 3 min walk - 0.2 miles
  • Central Square - 9 min walk - 0.5 miles
  • Mamitas Beach - 14 min walk - 0.8 miles
  • Quinta Alegría Shopping Mall - 14 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Carboncitos - ‬3 min walk
  • ‪Karen's - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Las Hijas De La Tostada - ‬2 min walk
  • ‪Fat Tuesday - ‬2 min walk

About this property

The Fives Downtown Hotel - Curio Collection by Hilton

Luxury hotel near Quinta Avenida
Located close to Central Square and Quinta Alegría Shopping Mall, The Fives Downtown Hotel - Curio Collection by Hilton provides a swim-up bar, a poolside bar, and a grocery/convenience store. Indulge in a facial, a manicure/pedicure, and a Swedish massage at Vassa Spa, the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a rooftop terrace and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with a swim-up bar
  • Cooked-to-order breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • A gift shop, a front-desk safe, and 1 meeting room
  • Wedding services, multilingual staff, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All 133 individually decorated rooms offer thoughtful touches such as premium bedding and laptop-compatible safes, as well as amenities like free WiFi and air conditioning.
More amenities include:
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 19 per night)
  • Valet parking on site (USD 19 per night)
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:30 AM for a fee: USD 22 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Welcoming dogs only
1 total (up to 24 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.73 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 22 for adults and USD 12 for children
  • Self parking fee: USD 19 per night
  • Valet parking fee: USD 19 per night
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
The Fives Downtown Hotel - Curio Collection by Hilton Hotel
The Fives Downtown Hotel Residences Curio Collection by Hilton
The Fives Downtown Hotel Residences Curio Collection by Hilton
Fives Curio Collection Hilton

Frequently asked questions

Does The Fives Downtown Hotel - Curio Collection by Hilton have a pool?

Yes, this property has an outdoor pool.

Is The Fives Downtown Hotel - Curio Collection by Hilton pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 24 lbs per pet. There's a fee of USD 75 per pet, per day. Some restrictions may apply, so please contact the property for more details.

How much is parking at The Fives Downtown Hotel - Curio Collection by Hilton?

Self parking is available for USD 19 per night. Valet parking is available for USD 19 per night. Limited spots are available.

What time is check-in at The Fives Downtown Hotel - Curio Collection by Hilton?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Fives Downtown Hotel - Curio Collection by Hilton?

Check-out is at noon. Late check-out is available for a fee.

Where is The Fives Downtown Hotel - Curio Collection by Hilton located?

Located in Downtown Playa del Carmen, this luxury hotel is within a 10-minute walk of Quinta Avenida, Central Square, and Quinta Alegría Shopping Mall. Mamitas Beach and Xcaret Eco Theme Park are also within 6 mi (10 km).

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The Fives Downtown Hotel - Curio Collection by Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 404 out of 665 reviews
Rating 8 - Good. 152 out of 665 reviews
Rating 6 - Okay. 48 out of 665 reviews
Rating 4 - Poor. 26 out of 665 reviews
Rating 2 - Terrible. 35 out of 665 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location great service
Stayed 10 nights in Aug 2025

10/10 Excellent

LEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 2 nights in Aug 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Aug 2025

8/10 Good

Teshia

Liked: Property conditions & facilities
Disliked: Amenities
.
Stayed 2 nights in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
This property was very nice and the rooms were clean and simple. I stayed one night and it was a smooth check in and check out.
Stayed 1 night in May 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop is amazing. Really great service. Good drinks and delicious food.
Stayed 6 nights in Jun 2025

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great
Stayed 6 nights in Mar 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay at the fives….
Stayed 3 nights in Apr 2025

10/10 Excellent

Jeffrey Robert

Liked: Amenities
Staff and service was amazing. Room was clean and bed was super comfortable. I would stay here again!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value!!

Great location!! Excellent valet.. close to everything
Stayed 1 night in Mar 2025

10/10 Excellent

dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel great staff. We were there for the Super Bowl and they throw a great Super Bowl party. I can highly recommend this hotel
Stayed 6 nights in Feb 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 4 nights in Jun 2025

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nuri in the spa is amazing.

I enjoy staying here. They are pretty good to me.
Stayed 2 nights in Feb 2025

6/10 Okay

Jose

Disliked: Property conditions & facilities
Great location , walking distance to everything . Hotel needs a lot of work , very noisy street
Stayed 9 nights in Dec 2024

10/10 Excellent

Michael A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at the Fives and it quickly became my favorite hotel in Cancun. Will definitely stay there on my next visit.
Stayed 4 nights in Oct 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 3 nights in Dec 2024

8/10 Good

alice

Liked: Cleanliness, staff & service, property conditions & facilities
Our corner suite had walls of glass that really needed to be cleaned. The hotel isn't in a great area but is clean and fine.
Stayed 1 night in Apr 2025

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
The roof top with the pool and bar was excellent!!! We had the main television without volume. Asked to have it looked at 5 separate times,was never repaired. Very,very loud music beside at night,hard to sleep!!!
Stayed 7 nights in May 2025

10/10 Excellent

Myong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff and Great location for shops and restaurants are walkable.
Stayed 2 nights in Jun 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 4 nights in Sep 2024

10/10 Excellent

Elan Jannell

Liked: Staff & service
Perfect location the warmest staff definitely will be back
Stayed 3 nights in Apr 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Great non-resort choice for PDC. We’ll be back.
Stayed 4 nights in Jan 2025

8/10 Good

RAMON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown location. Close tonthe beach and Quinta Avenida.
Stayed 1 night in Aug 2024

6/10 Okay

mitchell

Disliked: Property conditions & facilities
Staff are still great. I've stayed many times and always enjoyed my time. Unfortunately, like all properties, this one is getting tired and there appears to be no effort to keep it up.
Stayed 7 nights in Jan 2025

10/10 Excellent

Anna Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our favorite properties to stay at in Playa! You can’t go wrong - the best customer service I have ever had at a hotel!
Stayed 4 nights in Sep 2024

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