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The Fives Beach Hotel - Á la Carte All Inclusive

4.5 star property
Travelers discover pristine beaches with crystal-clear waters at this Playa del Carmen resort, where yoga classes and parasailing adventures await

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Aerial view - The Fives Beach Hotel - Á la Carte All Inclusive (Playa del Carmen)
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Three Bedroom Suite | 1 bedroom, premium bedding, pillowtop beds, free minibar items - The Fives Beach Hotel - Á la Carte All Inclusive (Playa del Carmen)
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Aerobics facility - The Fives Beach Hotel - Á la Carte All Inclusive (Playa del Carmen)
The Fives Beach Hotel & Residences - All Inclusive in Playa del Carmen offers a luxurious beach escape. Relax at 7 pools, enjoy spa treatments, or explore 10 restaurants with seafood and international cuisine. Helpful staff and a beautiful beachfront location earn high marks.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • All inclusive
  • Parking included

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room

View from room

Deluxe Room

8.6 out of 10
Excellent
(16 reviews)
  • Garden view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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View from room

One Bedroom Suite

9.4 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Three Bedroom Suite | 1 bedroom, premium bedding, pillowtop beds, free minibar items

Three Bedroom Suite

  • Garden view
  • 144 sq m
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

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LCD TV, DVD player, iPod dock, table tennis

Two Bedroom Suite

7.2 out of 10
Good
(7 reviews)
  • Garden view
  • 107 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

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One Bedroom Swim Up Suite | Living area | LCD TV, DVD player, iPod dock, table tennis

One Bedroom Swim Up Suite

  • Garden view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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One Bedroom Penthouse Suite | 1 bedroom, premium bedding, pillowtop beds, free minibar items

One Bedroom Penthouse Suite

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 104 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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View from room

Two Bedroom Penthouse Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

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Three Bedroom Penthouse Suite | View from room

Three Bedroom Penthouse Suite

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 200 sq m
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

About the neighborhood

Located in The Fives, a neighborhood in Playa del Carmen, The Fives Beach Hotel - Á la Carte All Inclusive is near the airport and on the beach. Gran Coyote Golf and El Camaleón Mayakoba Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Punta Esmeralda Beach and Playa del Carmen Main Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. Jet skiing and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining and ecotours nearby. Visit our Playa del Carmen travel guide
Map
Predio El Limonar Fraccion 2, Xcalacoco, Municipio De Solidaridad, Playa del Carmen, QROO, 77710

What's nearby

  • Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia
    Quinta Avenida
    9 min drive - 3.5 miles
  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    10 min drive - 3.5 miles
  • Insel vor Playa del Carmen, Strand Maroma, Mexiko
    Maroma Beach
    17 min drive - 9.6 miles
  • Xcaret Eco Theme Park featuring general coastal views, a luxury hotel or resort and a coastal town
    Xcaret Eco Theme Park
    20 min drive - 10.9 miles
  • Playa Xcalacoco
    9 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN)
    46 min drive

Restaurants

  • Amaranto
    19 min walk
  • Mike’s Coffee
    20 min walk
  • Piano Bar
    4 min drive
  • El Templo
    16 min walk
  • Fresco Bar
    14 min walk

About this property

The Fives Beach Hotel - Á la Carte All Inclusive

Luxury all-inclusive property near Gran Coyote Golf
Located close to Punta Esmeralda Beach and El Camaleón Mayakoba Golf Course, The Fives Beach Hotel - Á la Carte All Inclusive provides a free breakfast buffet, a nightclub, and 3 poolside bars. This property is a great place to bask in the sun with a beachfront location, sun loungers, and beach volleyball. Treat yourself to a manicure/pedicure, a facial, or a body scrub at The Spa by The Fives, the onsite spa. At the 14 on-site restaurants, enjoy breakfast, lunch, dinner, and pizza. The 24-hour gym offers yoga classes and fitness classes; other things to do include basketball, snorkeling, and volleyball. In addition to a terrace and a coffee shop/cafe, guests can connect to free WiFi in public areas.
Other perks at this property include:
  • 8 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • An outdoor tennis court, a shopping center shuttle, and a free beach club on site
  • Babysitting (surcharge), a 24-hour front desk, and wedding services
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 662 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Designer toiletries, showers, and hair dryers
  • LCD TVs with premium channels and DVD players
  • Furnished balconies or patios, wardrobes/closets, and childcare services

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Entertainment

Onsite entertainment and activities
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 14 restaurants
  • 3 poolside bars
  • 8 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • AREZZO
  • FLAVOURS
  • MESTIZO:
  • OKA - SUSHI BAR:
  • SEA OLIVE - TRATTORIA

Things to do

  • 24-hour gym
  • 8 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Games
  • Hot tub
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Snorkeling
  • Steam room
  • Table tennis
  • Tennis lessons
  • Yoga classes

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • iPod dock
  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Azul Beach Resort The Fives Gourmet All Inclusive by Karism

Frequently asked questions

Does The Fives Beach Hotel - Á la Carte All Inclusive have a pool?

Yes, this property has 8 outdoor pools and a children's pool.

Is The Fives Beach Hotel - Á la Carte All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at The Fives Beach Hotel - Á la Carte All Inclusive?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Fives Beach Hotel - Á la Carte All Inclusive?

Check-out is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at The Fives Beach Hotel - Á la Carte All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, scuba lessons, and more.

Where is The Fives Beach Hotel - Á la Carte All Inclusive located?

Nestled on the beach, this The Fives property is within 3 mi (5 km) of Gran Coyote Golf, Punta Esmeralda Beach, and El Camaleón Mayakoba Golf Course. Playa del Carmen Main Beach and Quinta Avenida are also within 6 mi (10 km).

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Reviews

The Fives Beach Hotel - Á la Carte All Inclusive Reviews

8.2

Very Good

8.8

Cleanliness

8.4

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 511 out of 1002 reviews
Rating 8 - Good. 223 out of 1002 reviews
Rating 6 - Okay. 125 out of 1002 reviews
Rating 4 - Poor. 70 out of 1002 reviews
Rating 2 - Terrible. 73 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Marin

Liked: Cleanliness, amenities, property conditions & facilities
The many pools
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Jeanette

Liked: Cleanliness, amenities, property conditions & facilities
Clean room staff was great!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Everything - our rooms, the food, the vibe - was fantastic! The staff deserve an extra call out though because everyone we talked with or had questions for were so very kind and helpful. Thank you so much!
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Chris

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff was friendly.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Anna

Very clean rooms. Great staff. Good food..beter than most resorts. Lots to do
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, food was amazing, pool bar was beautiful. Would highly recommend.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

MARICELA

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent! The room was spacious, clean and comfortable. Food was superb, it really was amazing. Staff was the epitome of outstanding customer service.
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and beautiful views within the hotel but the dining options were limited due to a lot of the restaurants not functioning due to season.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very enjoyable and the staff was very friendly.
Stayed 7 nights in Jun 2025
Verified

6/10 Okay

William

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was amazing. Very clean. Beautiful walking paths throughout the hotel. Very family friendly if you have kids. Manuels house keeping was spot on every day. Breakfast wasn’t as good as lunch or dinner options. Drinks weren’t anything special but that’s expected at an all inclusive. I do wish better quality beer was offered. Very limited with their options. Very easy beach access with nice calm waters. Most of the staff members were welcoming and kind. Jean, Issac, Guadalupe, Israel, were some of the nicest people we encountered. Unfortunately we did have an inconvenience with one particular staff member that made us feel discriminated against. It almost came of as favoritism and racist towards us. That’s another thing that I noticed with certain staff members that if you spoke Spanish or were a Mexican American like us we didn’t receive the same attention or service. We highly recommend this resort but unfortunately we won’t be returning.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Why a great place to vacation. Beach access and pools were great to relax in and enjoy.
Stayed 10 nights in Apr 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fives hotel and beachfront has one of the most friendliest staff. They always great you when they pass by you and make you feel like family. Their ambassador take the time to make sure that your needs are met. We also did the spa experience which was 50 min hydro therapy and 50 minute massage and left like new. Overall it was a good experience.
Stayed 5 nights in Oct 2025
Verified

6/10 Okay

Mailha

Disliked: Property conditions & facilities
View and spacious in rooms
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, friendly staff and great food options. Because it was low season, not every restaurant was open every night and they don’t take reservations so you have to wait a bit. But otherwise it was a great vacation
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Family Hotel

We met friends of ours from Italy here this is a great option for families with kids of different ages. There’s lots to do and it’s a nice break from the typical on the beach all inclusive because you have the jungle shaded area that you get to walk through so there’s always choices and a break from the sun.
Stayed 8 nights in Apr 2025
Verified

10/10 Excellent

David

Great food and great service. Lots of entertainment and variety of experiences.
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Adrian M

Liked: Cleanliness, staff & service, property conditions & facilities
The whole Hotel was at a great location, great food and great staff.
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Jonece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic restaurants options for all meals. Even had a healthy meal restaurant option. My penthouse room was fabulous. Options to relax or find activities always for all ages.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing!
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Jonathan Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Overall was a beautiful setting staff was super accommodating. Couldn’t enjoy the beach due to the seaweed, but the amenities and cleanliness was impeccable.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible food, loved the property, all staff were very friendly and helpful.
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing, super friendly, food was great and super clean, lots of fun activities during the day and evening
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Alysse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a week here for our honeymoon, and it was nothing short of amazing! The staff truly made our stay unforgettable—everyone was incredibly warm, friendly, and helpful. The food exceeded our expectations, with Arezzo quickly becoming our favorite dining spot. Each morning, we started our day at La Brasserie, which offered a great selection and the perfect breakfast atmosphere. We’re already looking forward to coming back again soon!
A beautiful atmosphere waiting for a table at Arezzo
My husbands favorite pasta found at Arezzo
Lunch at the Adults only pool
Dessert at Arezzo
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Kristen Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had such a wonderful experience! Issac was the best transportation- so friendly and made every trip to the beach, room and restaurants fun! Giovani was such a fun entertainer and the best to visit with! Rolando worked at the Mexican restaurant and made the whole family experience so fun!! Camilo- love and wellness! So fun and entertaining!!
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the beach and pools, the restaurants were excellent, service outstanding
Stayed 6 nights in Jul 2024