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The Fives Beach Hotel - Á la Carte All Inclusive

Property class: 4.5

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Photo gallery for The Fives Beach Hotel - Á la Carte All Inclusive

A resort with a large swimming pool, beach access, and palm trees. - The Fives Beach Hotel - Á la Carte All Inclusive (Playa del Carmen)
Property video
A beach scene with a wooden pier and a thatched-roof structure. - The Fives Beach Hotel - Á la Carte All Inclusive (Playa del Carmen)
A wooden deck with a thatched roof structure, two white chairs, a small table, and a bottle of wine. - The Fives Beach Hotel - Á la Carte All Inclusive (Playa del Carmen)
A person in a hot tub with a tiled interior and a small flower arrangement on the edge. - The Fives Beach Hotel - Á la Carte All Inclusive (Playa del Carmen)
Located close to Gran Coyote Golf and Punta Esmeralda Beach, The Fives Beach Hotel - Á la Carte All Inclusive provides a free breakfast buffet, a nightclub, and 3 poolside bars. Indulge in aromatherapy, a massage, and a body treatment at The Spa by The Fives, the onsite spa. At the 14 on-site restaurants, enjoy breakfast, lunch, dinner, and pizza. The 24-hour gym offers yoga classes and fitness classes; other things to do include snorkeling, beach volleyball, and basketball. In addition to a terrace and a coffee shop/cafe, guests can connect to free WiFi in public areas.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking included

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room

A hotel room with two beds, a balcony, a TV, and a desk with a chair.

Deluxe Room

8.6 out of 10
Excellent
(18 reviews)
  • Garden view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for One Bedroom Suite

A modern hotel room with a bed, a dining area, a sofa, a TV, and a balcony with curtains.

One Bedroom Suite

9.2 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Suite

A modern hotel room with a large bed, a ceiling fan, a TV, and a sliding glass door to the outside.

Three Bedroom Suite

  • Garden view
  • 144 sq m
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Suite

A modern hotel room with a sofa, dining table, chairs, a TV, and a balcony with a view.

Two Bedroom Suite

7.6 out of 10
Good
(8 reviews)
  • Garden view
  • 107 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for One Bedroom Swim Up Suite

A modern hotel room with a TV, a sofa, a dining table, a kitchen area, and a view of a pool.

One Bedroom Swim Up Suite

  • Garden view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Penthouse Suite

A modern hotel room with a bed, bedside lamps, a ceiling fan, a TV, and a balcony with a view of greenery.

One Bedroom Penthouse Suite

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • 104 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse Suite

A rooftop terrace with a hot tub, lounge chairs, and a dining area overlooking a lush landscape.

Two Bedroom Penthouse Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Three Bedroom Penthouse Suite

A rooftop terrace with a hot tub, lounge chairs, and a dining area.

Three Bedroom Penthouse Suite

9.4 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 200 sq m
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

About the neighborhood

Located in The Fives, a neighborhood in Playa del Carmen, The Fives Beach Hotel - Á la Carte All Inclusive is near the airport and on the beach. Gran Coyote Golf and El Camaleón Mayakoba Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Punta Esmeralda Beach and Playa del Carmen Main Beach. Traveling with kids? Don't miss Xplor Theme Park and Xcaret Eco Theme Park. Jet skiing and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and ziplining nearby. Visit our Playa del Carmen travel guide
View more Resorts in Playa del Carmen
Map
Predio El Limonar Fraccion 2, Xcalacoco, Municipio De Solidaridad, Playa del Carmen, QROO, 77710

What's nearby

  • A coastal cityscape with a clear blue sea, a beach, and a mix of residential and commercial buildings.
    Quinta Avenida
    13 min drive - 5.3 miles
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    14 min drive - 5.5 miles
  • A beach with palm trees, a thatched-roof hut, and a marina with boats.
    Maroma Beach
    20 min drive - 10.0 miles
  • A person in a pink swimsuit swimming in a clear turquoise pool surrounded by lush green moss-covered walls.
    Xcaret Eco Theme Park
    26 min drive - 11.6 miles
  • Playa Xcalacoco
    11 min walk - 0.6 miles

Getting around

  • Cancun Intl. Airport (CUN)
    46 min drive

Restaurants

  • Amaranto
    19 min walk
  • La Laguna
    18 min walk
  • Alberca - Pool
    20 min walk
  • Las Máscaras
    17 min walk
  • La Locanda
    10 min walk

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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 14 restaurants
  • 3 poolside bars
  • 8 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • AREZZO
  • FLAVOURS
  • MESTIZO:
  • OKA - SUSHI BAR:
  • SEA OLIVE - TRATTORIA

Things to do

  • 24-hour gym
  • 8 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Games
  • Hot tub
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Snorkeling
  • Steam room
  • Table tennis
  • Tennis lessons
  • Yoga classes

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • iPod dock
  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Frequently asked questions

Does The Fives Beach Hotel - Á la Carte All Inclusive have a pool?

Yes, this property has 8 outdoor pools and a children's pool.

Is The Fives Beach Hotel - Á la Carte All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at The Fives Beach Hotel - Á la Carte All Inclusive?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Fives Beach Hotel - Á la Carte All Inclusive?

Check-out is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at The Fives Beach Hotel - Á la Carte All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, scuba lessons, and more.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Fives Beach Hotel - Á la Carte All Inclusive Reviews

8.2

Very Good

8.8

Cleanliness

8.4

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 530 out of 1000 reviews
Rating 8 - Good. 221 out of 1000 reviews
Rating 6 - Okay. 115 out of 1000 reviews
Rating 4 - Poor. 67 out of 1000 reviews
Rating 2 - Terrible. 67 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Artemio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in the resort 10 yrs ago for our daughter’s wedding and we were here this time to celebrate their anniversary. It was a great stay then and it’s even greater this time. The food, the staff and the place is simply great! ❤️❤️❤️
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all inclusive. Good food and staff
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had a great time and the Fives was wonderful
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Tara Storm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was amazing! We actually upgraded to the Beachfront so relaxing! Couldn’t ask for more perfect vacation! Highly recommend all by Fives!
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

chanelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is a wonderful family place to visit. My ambassador Sergio was very helpful and kind.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and friendly. The resort was beautiful and you could see daily maintenance taking place. Plenty of places to eat and plenty of choices.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Jannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kids club is amazing! Staff extra friendly and helpful. Wonderful Travellers who became friends throughout the week!
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding and very hospitable
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly enjoyed my stay at the Fives. The staff members were are very helpful and attentive, the shows were incredible. Very family oriented resort. If you are looking for a fabulous time to spend with kids, look no further.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Andrea Jose Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, there was so much food variety. The drinks were delicious. Staff super friendly and helpful. Roma were cleaned daily and minor details about the water leakage from AC were fixed as soon as a reported.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfection: facility, staff, food, hospitality- you name it. This is by far the best resort in Mexico. Main pool for drinks and party, swim ups for peace and relaxation. Fine dinning, healthy eating, late night snacks- it’s all there! We can’t wait to return again and again!
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fives is a much more laid back vibe than other resorts we have stayed in the area. I love the commitment to sustainability and how much of the natural landscape and wildlife were preserved.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Gonzalo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms family friendly
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly and clean great activities and people
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Michelle Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Lots of different food options. Many activities that kept our family busy. Beach had lots of seaweed and couldn’t swim in the ocean. Room was very big. Family of 5 and everyone had their own bed.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the amount of wildlife on the property. All the food was good!
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got the roof top very private the rooms are huge nice views big tvs double sinks even bathroom on the rooftop with a shower I was very relaxed the guy that talks about salsa to me every day with glasses they all helped me they bad anxiety made it go away by making me happy always one thing I did not like was the food sorry but was not to my tasting at all none of it. But did love seeing the monkeys while you walk thru the bridge very nice and nature they have pools in each building they are not very full either the water feels good not cold the beach has sea weed cause of the type of weather nature but you enjoy there shows the spa Ty all all who helped me if I forgot your name
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Jayon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff!!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a family of 4. Enjoyed the large separate rooms, great restaurants, pools, and nature trails. Beach was ok but the endless sargassum made the water unswimmable and really put a damper on the vacation (but it's no ones fault.) Really the only thing we didn't like was the location of our room, first floor looking out to a concrete wall with a noisy road on the other side. Would stay here again but would hope for a better view.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful. The property was beautiful, and we saw so much wildlife there! We will visit again!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was beyond friendly. Spoke to some of them that are even working double shifts and always with a smile and their faces. Lovely amenities. Great Outdoor pools, great drinks. All around food was exceptional. Very Family friendly. Will definitely be back soon. 100% recommend.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was good. Staff are amazing. Grounds are awesome. Food and drink fantastic. Literally have zero complaints.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Amelia Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautifully maintained, rooms and facilities were super clean and comfortable. Food was very delicious, lots of options. Staff were so friendly and welcoming. Pools and beachfront were perfect. Special recognition to Christian (who works the beach front) and Nico.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had 7 in our party and stayed in the 3 bedroom penthouse. Loved every second of it. There was something for everyone to do. Monkeys came to our balcony daily!!! Alexa kept a drink in our hand the entire time at the pool. We will definitely go back.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous. The staff is very nice and helpful. We loved all the restaurants. We rented a Bali bed by pool but it rained a lot so didn’t get much use but thaT was only downfall of our trip
Stayed 3 nights in May 2026