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The Fives Beach Hotel - Á la Carte All Inclusive

4.5 star property
Beachfront property with 10 restaurants and 7 outdoor pools

Choose dates to view prices

Photo gallery for The Fives Beach Hotel - Á la Carte All Inclusive

7 outdoor pools, pool umbrellas, sun loungers
Property video
1 bedroom, premium bedding, pillowtop beds, free minibar items
Gazebo
10 restaurants, breakfast, lunch, dinner served; seafood
The Fives Beach Hotel & Residences - All Inclusive in Playa del Carmen offers a luxurious beach escape. Relax at 7 pools, enjoy spa treatments, or explore 10 restaurants with seafood and international cuisine. Helpful staff and a beautiful beachfront location earn high marks.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • All inclusive

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room

1 bedroom, premium bedding, pillowtop beds, free minibar items

Deluxe Room

8.4 out of 10
Very good
(15 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LCD TV
Separate bedroom
Premium bedding
  • 49 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for One Bedroom Suite

LCD TV, DVD player, iPod dock

One Bedroom Suite

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Minibar (some free items)
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Suite

1 bedroom, premium bedding, pillowtop beds, free minibar items

Three Bedroom Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Minibar (some free items)
LCD TV
  • 144 sq m
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Suite

LCD TV, DVD player, iPod dock

Two Bedroom Suite

7.2 out of 10
Good
(7 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Minibar (some free items)
LCD TV
  • 107 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

View all photos for One Bedroom Swim Up Suite

One Bedroom Swim Up Suite | Living area | LCD TV, DVD player, iPod dock

One Bedroom Swim Up Suite

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Minibar (some free items)
LCD TV
Separate bedroom
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Penthouse Suite

One Bedroom Penthouse Suite | 1 bedroom, premium bedding, pillowtop beds, free minibar items

One Bedroom Penthouse Suite

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Minibar (some free items)
LCD TV
Separate bedroom
  • 104 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse Suite

LCD TV, DVD player, iPod dock

Two Bedroom Penthouse Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
Separate bedroom
Premium bedding
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Three Bedroom Penthouse Suite

Three Bedroom Penthouse Suite | 1 bedroom, premium bedding, pillowtop beds, free minibar items

Three Bedroom Penthouse Suite

8.8 out of 10
Excellent
(3 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Minibar (some free items)
LCD TV
Separate bedroom
  • 200 sq m
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

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About the neighborhood

Map
Predio El Limonar Fraccion 2, Xcalacoco, Municipio De Solidaridad, Playa del Carmen, QROO, 77710

What's nearby

  • Gran Coyote Golf - 4 min drive - 1.8 miles
  • El Camaleón Mayakoba Golf Course - 7 min drive - 3.1 miles
  • Quinta Avenida - 13 min drive - 5.3 miles
  • Punta Esmeralda Beach - 14 min drive - 2.2 miles
  • Playa del Carmen Main Beach - 14 min drive - 5.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬19 min walk
  • ‪El Beso Pool Bar - ‬18 min walk
  • ‪Mike’s Coffee - ‬20 min walk
  • ‪Privilege Lounge - ‬14 min walk
  • ‪Piano Bar - ‬4 min drive

About this property

The Fives Beach Hotel - Á la Carte All Inclusive

Luxury all-inclusive property near Gran Coyote Golf
Located close to Punta Esmeralda Beach and El Camaleón Mayakoba Golf Course, The Fives Beach Hotel - Á la Carte All Inclusive provides a nightclub, 3 poolside bars, and a terrace. This property is a great place to bask in the sun with a beachfront location, beachfront dining, and sun loungers. Indulge in aromatherapy, a massage, and a body treatment at the onsite spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner, and seafood. The 24-hour gym offers yoga classes and fitness classes; other things to do include volleyball, kayaking, and snorkeling. In addition to a garden and a playground, guests can connect to free WiFi in public areas.
Other perks at this property include:
  • 7 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
  • Bike rentals, an outdoor tennis court, and valet parking (surcharge)
  • A shopping center shuttle, a beach club on site, and babysitting (surcharge)
  • 1 meeting room, a banquet hall, and wedding services
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 662 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Designer toiletries, showers, and hair dryers
  • LCD TVs with premium channels and DVD players
  • Furnished balconies or patios, wardrobes/closets, and childcare services

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Entertainment

Onsite entertainment and activities
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Hot Tub
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Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Shopping center shuttle (surcharge)
  • Self parking on site (USD 10 per night)
  • Valet parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 10 restaurants
  • 3 poolside bars
  • 7 bars/lounges
  • Snack bar/deli

Restaurants on site

  • AREZZO
  • FLAVOURS
  • Oriola Beach Club Grill
  • Pisco Nikkei & Raw Bar
  • SEA OLIVE

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Arcade/game room
  • Beach club
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Volleyball
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • iPod dock
  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10 per night
  • Valet parking fee: USD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Azul Beach Resort The Fives Gourmet All Inclusive by Karism

Frequently asked questions

Does The Fives Beach Hotel - Á la Carte All Inclusive have a pool?

Yes, this property has 7 outdoor pools and a children's pool.

Is The Fives Beach Hotel - Á la Carte All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Fives Beach Hotel - Á la Carte All Inclusive?

Self parking is available for USD 10 per night. Valet parking is available for USD 10 per night.

What time is check-in at The Fives Beach Hotel - Á la Carte All Inclusive?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Fives Beach Hotel - Á la Carte All Inclusive?

Check-out is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at The Fives Beach Hotel - Á la Carte All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, scuba lessons, and more.

Where is The Fives Beach Hotel - Á la Carte All Inclusive located?

Nestled on the beach, this The Fives property is within 3 mi (5 km) of Gran Coyote Golf, Punta Esmeralda Beach, and El Camaleón Mayakoba Golf Course. Playa del Carmen Main Beach and Quinta Avenida are also within 6 mi (10 km).

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The Fives Beach Hotel - Á la Carte All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 504 out of 1000 reviews
Rating 8 - Good. 223 out of 1000 reviews
Rating 6 - Okay. 123 out of 1000 reviews
Rating 4 - Poor. 75 out of 1000 reviews
Rating 2 - Terrible. 75 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fives hotel and beachfront has one of the most friendliest staff. They always great you when they pass by you and make you feel like family. Their ambassador take the time to make sure that your needs are met. We also did the spa experience which was 50 min hydro therapy and 50 minute massage and left like new. Overall it was a good experience.
Stayed 5 nights in Oct 2025

6/10 Okay

Mailha

Disliked: Property conditions & facilities
View and spacious in rooms
Stayed 4 nights in Jun 2025

10/10 Excellent

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Family Hotel

We met friends of ours from Italy here this is a great option for families with kids of different ages. There’s lots to do and it’s a nice break from the typical on the beach all inclusive because you have the jungle shaded area that you get to walk through so there’s always choices and a break from the sun.
Stayed 8 nights in Apr 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time, no worries at all. Really enjoyed the resort.
Stayed 3 nights in May 2025

10/10 Excellent

Jonathan Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Overall was a beautiful setting staff was super accommodating. Couldn’t enjoy the beach due to the seaweed, but the amenities and cleanliness was impeccable.
Stayed 4 nights in Jun 2025

10/10 Excellent

Yllen

Liked: Cleanliness, staff & service, property conditions & facilities
To be able to visit the adult resort for dining
Stayed 3 nights in May 2025

10/10 Excellent

Chad Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 7 nights in Feb 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Very clean and the food was always consistently high quality.
Stayed 5 nights in Feb 2025

10/10 Excellent

Robert Lee

Liked: Cleanliness, amenities, property conditions & facilities
The property is nice and kept clean. It's a lot bigger then you think. Pools are nice on site and everyone is friendly. The food we had was very good. The only negative is they don't take reservations. People lined up early for specific restaurants.
Stayed 6 nights in Jun 2025

4/10 Poor

Megan

Disliked: Cleanliness, property conditions & facilities
Facilities are falling apart, food is bad. Staff are very very friendly. Food made most of our vacation party sick (writing this currently sick) there are significantly better all inclusives for a much better price all around. Again not the staffs fault but the property owners…
Stayed 2 nights in Jun 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food most of all was perfect, the gardens and grounds were clean and super well maintained!
Stayed 7 nights in Nov 2024

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciate the staff and the room I was given if I ever come back I hope I get the same room
Stayed 3 nights in Feb 2025

8/10 Good

Mary Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Eric at the front desk outside was amazing!
Stayed 3 nights in Jan 2025

4/10 Poor

Stefany

Liked: Staff & service
Disliked: Amenities
The reason I am so upset is because the staff would each tell us different things contradicting each other. I asked about my benefits and the lady said that wasn’t something they offered I showed her my booking confirmation and what it said she said she they didn’t do that. I expressed at the hotel how unhappy we were and there was minimal to no effort to make it better. I was also so disappointed that there wasn’t more authentic food I couldn’t even find TAKIS which are literally Mexican chips what they did have were Lays and Doritos. The food did not taste good at all. I think the best restaurant that they had was the sushi one. Luckily, I have an aunt that lives in Mexico and she dropped off some actual Mexican food for us and that was the best meal we had. I don’t know. I just think it’s funny how you’re in Mexico and the food is all American nice like I did not feel like I was in a Mexican resort. I felt like I was at a fancy hotel in America so that was kind of sad because I felt like it robbed me from my Mexican experience.
Stayed 4 nights in Aug 2025

10/10 Excellent

Rae

Me and my family had a wonderful stay and we are already making plans to return this summer .
Stayed 6 nights in Apr 2024

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food, pools, beach
Stayed 6 nights in May 2024

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely, the staff was very friendly and hardworking. There were many food options, and easy access to the pools & beach. We had a great time at this resort and will return again.
Stayed 5 nights in Aug 2024

8/10 Good

Yasmeen

Liked: Cleanliness, amenities, property conditions & facilities
We had a lot of fun once we sorted out the accommodations. We were put in a different room than what we booked and when we asked about it the receptionist was rude and tried to blame it on us until we showed her the actual reservation. I didn’t appreciate that at all so beware but after they fixed it all was good! The food wasn’t amazing but the resort overall was what we were looking for. It was affordable and we went for a quick trip. I would go back.
Stayed 4 nights in May 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't like the food PLUS my wife got food poisoning one night.
Stayed 7 nights in Mar 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities
The beachfront Hotel service was fabulous!
Stayed 7 nights in Feb 2024

8/10 Good

Owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful
Stayed 3 nights in Sep 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed ourselves emensly!
Stayed 4 nights in Apr 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was absolutely a great place to stay. A little beat up by the hurricane, but staff did an amazing job to get everything working as soon as possible. Very accommodating.
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around!
Stayed 7 nights in Jun 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was obsessed with The Fives. It’s the first vacation that I took that felt like a REAL vacation. I will surely be returning.
Stayed 5 nights in Sep 2024

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