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The Fives Beach Hotel - Á la Carte All Inclusive

4.5 star property
Luxury property on the beach, with 7 outdoor pools

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Photo gallery for The Fives Beach Hotel - Á la Carte All Inclusive

7 outdoor pools, pool umbrellas, sun loungers
Lobby
Coffee/tea maker
Gazebo
Premium bedding, pillowtop beds, free minibar items, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Bar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for One Bedroom Penthouse Suite

One Bedroom Penthouse Suite | Premium bedding, pillowtop beds, free minibar items, in-room safe

One Bedroom Penthouse Suite

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Minibar (some free items)
LCD TV
Pillowtop bed
  • 104 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse Suite

LCD TV, DVD player, iPod dock

Two Bedroom Penthouse Suite

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
2 bedrooms
Pillowtop bed
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room

Premium bedding, pillowtop beds, free minibar items, in-room safe

Deluxe Room

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LCD TV
Pillowtop bed
Premium bedding
  • 49 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for One Bedroom Swim Up Suite

One Bedroom Swim Up Suite | Living area | LCD TV, DVD player, iPod dock

One Bedroom Swim Up Suite

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Minibar (some free items)
LCD TV
Separate bedroom
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Three Bedroom Penthouse Suite

Three Bedroom Penthouse Suite | Premium bedding, pillowtop beds, free minibar items, in-room safe

Three Bedroom Penthouse Suite

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Minibar (some free items)
LCD TV
Pillowtop bed
  • 200 sq m
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for One Bedroom Suite

LCD TV, DVD player, iPod dock

One Bedroom Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
Minibar (some free items)
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Suite

Premium bedding, pillowtop beds, free minibar items, in-room safe

Three Bedroom Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Minibar (some free items)
LCD TV
  • 144 sq m
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Suite

LCD TV, DVD player, iPod dock

Two Bedroom Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Minibar (some free items)
LCD TV
  • 107 sq m
  • Sleeps 8
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

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About the neighborhood

Map
Predio El Limonar Fraccion 2, Xcalacoco, Municipio De Solidaridad, Playa del Carmen, QROO, 77710

What's nearby

  • Gran Coyote Golf - 3 min drive - 1.6 miles
  • El Camaleón Mayakoba Golf Course - 6 min drive - 2.9 miles
  • Quinta Avenida - 8 min drive - 3.8 miles
  • Playa del Carmen Main Beach - 9 min drive - 3.7 miles
  • Punta Esmeralda Beach - 10 min drive - 2.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Alberca - Pool - ‬19 min walk
  • ‪Privilege Lounge - ‬14 min walk
  • ‪Piano Bar - ‬4 min drive
  • ‪Restaurante Hacienda - ‬18 min walk

About this property

The Fives Beach Hotel - Á la Carte All Inclusive

Luxury all-inclusive property near Gran Coyote Golf
Located close to Punta Esmeralda Beach and El Camaleón Mayakoba Golf Course, The Fives Beach Hotel - Á la Carte All Inclusive provides a nightclub, 3 poolside bars, and a terrace. This property is a great place to bask in the sun with a white sand beach, beachfront dining, and sun loungers. Indulge in aromatherapy, a body scrub, and a body wrap at the onsite spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner, and seafood. The 24-hour gym offers fitness classes and yoga classes; other things to do include snorkeling, parasailing, and kayaking. In addition to a garden and a playground, guests can connect to free WiFi in public areas.
Other perks at this property include:
  • 7 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Bike rentals, an outdoor tennis court, and valet parking (surcharge)
  • A shopping center shuttle, a beach club on site, and babysitting (surcharge)
  • Beach umbrellas, wedding services, and massage treatment rooms
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 662 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Designer toiletries, showers, and hair dryers
  • LCD TVs with premium channels and DVD players
  • Furnished balconies or patios, wardrobes/closets, and childcare services

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Entertainment

Onsite entertainment and activities
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Shopping center shuttle (surcharge)
  • Self parking on site (USD 10 per night)
  • Valet parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 10 restaurants
  • 3 poolside bars
  • 7 bars/lounges
  • Snack bar/deli

Restaurants on site

  • AREZZO
  • FLAVOURS
  • Oriola Beach Club Grill
  • Pisco Nikkei & Raw Bar
  • SEA OLIVE

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Arcade/game room
  • Beach club
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Volleyball
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • iPod dock
  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10 per night
  • Valet parking fee: USD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Azul Beach Resort The Fives Gourmet All Inclusive by Karism

Frequently asked questions

Does The Fives Beach Hotel - Á la Carte All Inclusive have a pool?

Yes, this property has 7 outdoor pools and a children's pool.

Is The Fives Beach Hotel - Á la Carte All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Fives Beach Hotel - Á la Carte All Inclusive?

Self parking is available for USD 10 per night. Valet parking is available for USD 10 per night.

What time is check-in at The Fives Beach Hotel - Á la Carte All Inclusive?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Fives Beach Hotel - Á la Carte All Inclusive?

Check-out is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at The Fives Beach Hotel - Á la Carte All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, scuba lessons, and more.

Where is The Fives Beach Hotel - Á la Carte All Inclusive located?

Nestled on the beach, this The Fives property is within 3 mi (5 km) of Gran Coyote Golf, Punta Esmeralda Beach, and El Camaleón Mayakoba Golf Course. Playa del Carmen Main Beach and Quinta Avenida are also within 6 mi (10 km).

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The Fives Beach Hotel - Á la Carte All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 500 out of 1001 reviews
Rating 8 - Good. 229 out of 1001 reviews
Rating 6 - Okay. 122 out of 1001 reviews
Rating 4 - Poor. 75 out of 1001 reviews
Rating 2 - Terrible. 75 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Great food and great service. Lots of entertainment and variety of experiences.
Stayed 6 nights in May 2025

10/10

Had a great time, no worries at all. Really enjoyed the resort.
Stayed 3 nights in May 2025

10/10

Loved the food and the amazing workers
Stayed 7 nights in Apr 2025

10/10

We had a lovely stay. The buffet was amazing
Stayed 5 nights in Feb 2025

10/10

To be able to visit the adult resort for dining
Stayed 3 nights in May 2025

10/10

Why a great place to vacation. Beach access and pools were great to relax in and enjoy.
Stayed 10 nights in Apr 2025

10/10

Very relaxing
Stayed 4 nights in May 2025

10/10

This resort is exceptional, Wonderfull service and beautiful surroundings. The a la carte service was great- food was unbelievably good. Highly recommend. For sure 5 star or higher
Stayed 7 nights in May 2025

10/10

So much fun, it was clean and great service
Stayed 5 nights in Apr 2025

8/10

The staff was amazing!
Stayed 5 nights in Mar 2025

10/10

The property was very clean and kept. We enjoyed the entertainment that was convenient to guest in the evening. The staff was very helpful and pleasant. However, it would be nice to see more available seating for all evening events, as it was on the Sunday (5/25/25) and more stops for trolley to pick up for guest to get around/tour the property. Also, the late night places to serve or have access to finger foods from bars verses only room service being when guest are having drinks simple finger food is available. Nonetheless, we enjoyed The Fives Beach Hotel.
Stayed 3 nights in May 2025

10/10

Great holiday at The Fives!
Stayed 7 nights in Mar 2025

10/10

Great place
Stayed 7 nights in Feb 2025

8/10

Cool spot
Stayed 5 nights in Mar 2025

10/10

Great resort. Very clean and the food was always consistently high quality.
Stayed 5 nights in Feb 2025

10/10

We had a great stay at The Fives! Food was delicious, lots of options to choose from. Staff was very attentive with us and treated us well. My only two comments are: 1) beach was rocky to get into, i prefer more sandy beaches; 2) more of a family resort, limited nightlife options and everything is closed by 11pm
Stayed 7 nights in Mar 2025

10/10

Stayed in a two bedroom. Very nice and clean. Property is pretty spread out so you’ll get your steps in. Friendly staff.
Stayed 5 nights in Apr 2025

10/10

Amazing environment and staff. Above and beyond customer service. Food was all amazing and never felt overwhelmingly busy due to the layout of the resort.
Stayed 5 nights in Mar 2025

8/10

Too much noise at morning
Stayed 5 nights in Apr 2025

8/10

We had a lot of fun once we sorted out the accommodations. We were put in a different room than what we booked and when we asked about it the receptionist was rude and tried to blame it on us until we showed her the actual reservation. I didn’t appreciate that at all so beware but after they fixed it all was good! The food wasn’t amazing but the resort overall was what we were looking for. It was affordable and we went for a quick trip. I would go back.
Stayed 4 nights in May 2025

8/10

Not a fan of all inclusive resorts but attended a function at the Fives and was nicely surprised by the quality of food, named brand drinks and A1 friendly, well trained staff. The resort goes above and beyond the norm with BBQs, silent discos, special events in the adults only areas, concerts and lots of other events for entire family. By booking with Expedia received a nice welcome gift, half priced transfers and an upgrade to a nice suite. Thank you Expedia. Only stayed in 4 all inclusive resorts (4 & 5 star) previously with the Fives by far the best value and food/drinks. A good choice for mid-range family resort.
Stayed 3 nights in Apr 2025

10/10

I really appreciate the staff and the room I was given if I ever come back I hope I get the same room
Stayed 3 nights in Feb 2025

8/10

The staff was great they were always around to help. The food choices were good other than they only had the Buffet in the morning. As an all inclusive, they did not have coffee available all day. The rooms were clean. The only complaint I have is we didn’t have hot water for a few days I notified the front desk and never heard anything back. The door that separates the bed room from the sitting room fell off its track and was extremely heavy trapped us in our room. We had to have her daughter come rescue us. We called the front desk to have them fix it and hadn’t fixed it after two days. I think the front desk had very poor communication.
Stayed 5 nights in May 2025

8/10

We didn't like the food PLUS my wife got food poisoning one night.
Stayed 7 nights in Mar 2025

10/10

The food most of all was perfect, the gardens and grounds were clean and super well maintained!
Stayed 7 nights in Nov 2024