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Aparthotel

The 5th Avenue Hotel

3.5 star property

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Photo gallery for The 5th Avenue Hotel

Junior Suite, 2 Bedrooms | Living room | 32-inch LED TV with digital channels, TV, iPod dock - The 5th Avenue Hotel (Playa del Carmen)
Penthouse | Living area | 32-inch LED TV with digital channels, TV, iPod dock - The 5th Avenue Hotel (Playa del Carmen)
Penthouse | Living area | 32-inch LED TV with digital channels, TV, iPod dock - The 5th Avenue Hotel (Playa del Carmen)
Penthouse | Egyptian cotton sheets, premium bedding, down comforters, in-room safe - The 5th Avenue Hotel (Playa del Carmen)
Junior Suite, 2 Bedrooms | Living area | 32-inch LED TV with digital channels, TV, iPod dock - The 5th Avenue Hotel (Playa del Carmen)
Travelers find relaxation and adventure at The 5th Avenue Hotel in Playa del Carmen. Enjoy the rooftop terrace, free in-room WiFi, meeting facilities, concierge services, and multilingual staff. Conveniently located near the Maritime Terminal and Main Beach.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
  • Outdoor Space
  • Barbecue grill

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Suite

Standard Suite | Living room | 32-inch LED TV with digital channels, TV, iPod dock

Standard Suite

  • 59 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms | Living room | 32-inch LED TV with digital channels, TV, iPod dock

Junior Suite, 2 Bedrooms

  • Ocean view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Family Suite

Family Suite | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Family Suite

  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite

Deluxe Suite | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Deluxe Suite

  • 72 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Penthouse

Penthouse | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Penthouse

  • Ocean view
  • 172 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

About the neighborhood

Located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, The 5th Avenue Hotel is in the entertainment district and on the boardwalk/promenade. Playa del Carmen Maritime Terminal and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Playacar Beach. Xcaret Eco Theme Park and Xaman Ha Aviary are also worth visiting. Discover the area's water adventures with scuba diving and snorkeling nearby, or enjoy the great outdoors with hiking/biking trails and skydiving. Visit our Playa del Carmen travel guide
View more Aparthotels in Playa del Carmen
Map
Playa del Carmen, QROO

What's nearby

  • Quinta Avenida
    Quinta Avenida
    1 min walk - 0.1 miles
  • Founders Park
    Founders Park
    1 min walk - 0.1 miles
  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    2 min walk - 0.1 miles
  • Playacar Beach
    Playacar Beach
    3 min walk - 0.2 miles
  • Central Square
    13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN)
    50 min drive

Restaurants

  • McDonald's
    1 min walk
  • Karen's
    1 min walk
  • Carboncitos
    2 min walk
  • Ah Cacao Chocolate Café
    1 min walk
  • Häagen-Dazs
    2 min walk

About this property

The 5th Avenue Hotel

This aparthotel features a rooftop terrace, a meeting room, and concierge services. WiFi in public areas is free. Other amenities include laundry facilities, express check-in, and tour/ticket assistance. Each apartment provides an LED TV with digital channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Comforts include Egyptian cotton sheets and a down comforter, and guests will also find conveniences like a dining area and a sitting area.
The 5th Avenue Hotel offers 8 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LED televisions come with premium digital channels. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Beach

  • White sand beach nearby
  • Beach towels

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 6:30 AM to 11:00 PM

Family friendly

  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Bedrooms

  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch LED TV with premium digital channels
  • iPod dock

Outdoor areas

  • Barbecue grill
  • Rooftop terrace

Laundry

  • Laundry facilities

Work spaces

  • Meeting room

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Designated smoking areas

Services and conveniences

  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In an entertainment district
  • In the city center
  • Near the ocean
  • On the boardwalk/promenade

Things to do

  • Boat tours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 3 floors
  • 8 units
  • Access via exterior corridors
  • Beaux Arts architecture
  • Built in 2012
  • Connecting units available
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000 per week

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 1000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

5th Avenue Hotel Playa del Carmen
5th Avenue Hotel Riviera Maya/Playa Del Carmen, Mexico
The 5th Avenue Chic Hotel
5th Avenue Hotel l Carmen
The 5th Avenue Del Carmen
The 5th Avenue Hotel Aparthotel
The 5th Avenue Hotel Playa del Carmen
The 5th Avenue Hotel Aparthotel Playa del Carmen

Frequently asked questions

Is The 5th Avenue Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at The 5th Avenue Hotel?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

What time is check-out at The 5th Avenue Hotel?

Check-out is at noon.

Does The 5th Avenue Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 1000 per person applies.

Where is The 5th Avenue Hotel located?

Located in Downtown Playa del Carmen, this aparthotel is steps from Founders Park, Quinta Avenida, and Playa del Carmen Main Beach. Playacar Beach and Playa del Carmen Maritime Terminal are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The 5th Avenue Hotel Reviews

9.4

Exceptional

10

Cleanliness

9.6

Location

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 67 out of 89 reviews
Rating 8 - Good. 18 out of 89 reviews
Rating 6 - Okay. 2 out of 89 reviews
Rating 4 - Poor. 2 out of 89 reviews
Rating 2 - Terrible. 0 out of 89 reviews

Reviews

Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The location was amazing.. & the apptments were very comfortable and clean always 😎Great experience...
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ni e hotel near to everything

Everything cool, clean near private and comfortable super recomendado para todos los que quieren salir de antro o a cenar.
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an suite apartment location.Rooms are large clean with a full kitchen livig room. We were in a two floor sweet.
Stayed 3 nights in Jun 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location!

Only concern is the staircase. It’s too narrow with lack of safety precautions. My daughter had to put warning signs so we won’t skip a step & fall. Other than that, the condo is in the center of 5th avenue. Restaurants, shops, & convenient store
Stayed 6 nights in Mar 2018
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything great and very nice clean. Great staff, They told us where to park and helped my family and I with luggage. The only thing we didn’t like is the location because it is in the 5th Avenue and there is no closing close by and also a valet parking. But overrall nice place! Great staff.
Stayed 7 nights in Mar 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort

Great Location

Great walking distance to ADO bus station, restaurants, shopping, bars, beach and Ferry. Our hotel room was very clean. We felt very safe. Hotel doesn't look so great from the front but very nice once you walk in. We were greeted by security at the entrance who called office staff to confirm we had a reservation. She came out and was very friendly. Showed us around. Amazing views from the roof top. Not a lot of Amenities in the hotel but we would definitely stay there again.
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top

Foi tranquilo , hotel maravilhoso
Stayed 4 nights in Feb 2018
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

Beautiful rooms conveniently located on 5th Ave and only steps away from the ADO bus station! Staff was very accommodating and the room nicely appointed. Safe and comfortable with the freedom to explore the beach or the street!
Stayed 1 night in Feb 2018
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very modern and close to the beach

Wonderful! Was my first time to Mexico and I can't wait to go back.
Stayed 6 nights in Nov 2017
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

Amazing 5th Ave location and beautiful hotel!
Stayed 1 night in Dec 2017
Verified

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Small condo/apartment type complex with 8 condos/apartments. On 5th Avenue. Clean, quiet, and in a great location. Close to beach, park, restaurants, ferry terminal, and bus station.
Stayed 3 nights in Nov 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

First time trying the condo thing instead of hotel. Worked out great for two bedroom as I was staying with my buddy. You can't beat the location in Playa del Carmen.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location right on 5th avenue close to everything, the ferry, the beach, bars, and reatauraunts. Our room had a beautiful beach view patio where you can sit and relax while I taking the ocean breeze. Would definitely stay again
Verified

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecto

I will definitely stay here again. It's right by the ADO station and the taxi area. Perfect location for everything.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa localizacao

Excelentes localização e estrutura do quarto. Quarto enorme. Tudo limpo. Unico problema ocorrido durante a hospedagem foi com o wi-fi, que nao funcionou durante o primeiro dia, gerando transtornos.
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very private and spacious room

If you are looking for an apartment like hotel room with an amazing location, this is it! It is extremely secure and private but centrally located at 5th Avenue and 2nd St. It is above Diamonds International. If you get a room with an ocean view it will be unobstructed. It is very spacious and would be excellent for a longer stay. However, the only negative is that the english speaking tv stations are very few and the connection to them poor. It is very clean and the staff will never bug you. We would stay there again in a heartbeat!
Verified

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy comodo

Todo bien a una cuadra de la playa muy limpio y bonita las instalaciones muy gentiles y accesibles
Verified

10/10 Excellent

Andre

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel limpo e aconchegante

Hotel muito bem localizado e staff (Martín) sempre muito solícito. Quarto sempre muito limpo e cheiro muito agradável.
Verified

10/10 Excellent

pandelis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The manager was waiting for us at the front door when we arrived. They arranged for transportation to and from the airport $100 us round trip for 2 This was a GREAT deal!! The entire hotel property was exceptionally clean and with a 24 hour front door Guard was very safe as well. Perfect location on 5th ave for access to ALL. I will stay there again.
Verified

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to everything you can do. Beach, restaurants

Great staff, very clean, close to shopping, restaurants beach and on 50th Avenue.
Verified

8/10 Good

Owe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High standard and moderne small hotell

A very nice and high standard hotel in the midle of Playa del Carmen. All together a recommendable hotel.The only problem the noise from the nearby musicbars in the evenings / Nights.
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place In the heart of Playa

We booked here last minute when we ended up missing our flight to Cozumel. Pablo the man the runs the hotel is very nice and was really fun to talk to. He provided great service and even helped us print out ferry tickets. The room was really nice and the bed was really comfortable. Only thing that would make it better is if they had darker shades. This is a condo type development in the heart of Playa so you can walk to dinner and shops right out the front door. Also 2 min walk from the ferry
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT GET-A-WAY

We had a wonderful stay and Carol was a GREAT HOST!!
Verified

10/10 Excellent

François

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bel hôtel près de tous les services

L'hôtel est très propre. Le service est excellent et les chambres sont grandes avec toutes les commodités. Il est situé directement sur le 5e AVE donc près de la plage et de toutes les attractions. Le seul point négatif est que l'hôtel est situé juste en face du bar Fat Tuesday qui est très bruyant avec de la musique jusqu'aux petites heures du matin toutes les nuits. C'est le seul bar des alentours et il est juste en face de l'hôtel........
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

excellent pas d autre mot. il ne s agit pas de chambre mais d'appartement. tout est parfait. super accueil; chambres sont très propres et entretenues. l'un des meilleurs hôtel que j ai pu faire. il est situé sur l'avenue principale de playa del carmen.